What happened to this place or is it because it's at the mall. Had lunch there waited forever for food and the soup was horrible. We used to go to huntersville but this place is not nice. Was not the quick lunch we had expected read more

Avoid this place like the plague between 12-1:30. They have a 100% order mess up rate with my food. & no, it's not a specialty or complex add on, it's an an item that comes on the order per their menu and the sticker they put on my incorrect sandwich...I'm not sure if they are purposefully sloppy during their lunch rush & hope pick up orders won't notice till they've driven across town. But, I can say 100% of the time before or after 12-1:30 everything is excellent & correct! read more

Service needs improvement. Im one to treat others how I would want to be treated - Don't work with people if you're just going to be rude. Sheesh! The food was what you would expect from any McAllisters so no complaint there. And atleast my order was submitted correctly. From what name my receipt states- "Jasmine" was incredibly rude, no greeting at all. In fact I was the one to ask her how she was doing and she just said "fine, what do you want". Like literally NO interaction on how the customer is doing? And then ask a tip? Rude doesn't get you that. I won't be returning anytime soon based on what I can see with how staff works at this location. I noticed what looked like a very friendly man (maybe management) not every single Apple was bad in the cart. A few stuck out though! Didn't receive a spoon for my soup no napkins... just seems like something is missing here lol Peace and love!!!! read more

I love McAlisters, so I hate leaving this review. I ordered online and stopped in to pick up dinner that I was going to take to my wife and drop off. My food was on the To-go shelf and the bag was tied, everyone was friendly. I arrived at my wife's work and went to pull her food out of the bag when I noticed the bugs! The bugs were dead, but still. Neither of us could eat what we purchased. I threw the food in the trash and called the manager, Eric I believe his name was. He was very apologetic and refunded my money over the phone. He said the bugs likely came from the place that makes the bags. While this is probably true that still means bugs are possibly being brought into the building that could end up in food. I don't believe that we will be back here. read more

McAlister's Deli - Bug! - Salad Near Me - Matthews, North Carolina

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Went for lunch in Matthews! Ordered BLT avocado!! Several minutes were spent were the counter person--that i was STANDING-at, kept asking me how much I wanted to add for tip!! So tired of this---said NO tip!!! Asked for extra tomato--when it came, there was barely a tomato let alone extra!! Bacon was soooo chewy and hard--must have been made yesterday! Bread was cold and old!! $12 spent--won't be back!! read more

NO. 1. The floors were dirty 2. Most tables were disgusting, me and my partner picked a random one that was still sticky. 3. THE CHEF DID NOT HAVE A BEARD NET OR HAIR NET. read more

I ordered from this location via Grubhub for the first time yesterday, 11-18-21. It was a late lunch. Had a busy day & needed a snack before a business call. Figured I'd order a little extra for dinner. I ordered the kids grilled cheese w/potato salad. I'd never had either. This was supposed to be my snack. I've never had a dry grilled cheese. Aside from the bread not being buttery, most of the cheese was dry, too. Hate to say it, but they can take some hints from QT... I also ordered the half sandwich of the McAlister's club w/pickle, a cup of broccoli cheddar soup, a slice of Godiva double chocolate cheesecake. The club was pretty good. I removed some of the bread so I could enjoy the cheesecake splurge. I didn't get the pickle I ordered. The soup was good. I appreciated them wrapping the cup in plastic to prevent spillage. I thought the slice of cheesecake was a bit slim for $5. It was rich. I'm not always in the mood for chocolate, but it definitely hit the spot. I hadn't had McAlister's in 2 years. Unfortunately, the next time I have it, it probably won't come from this location. read more

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The food is always fresh and hot . Service was great as always very nice staff. My husband tried something new and loved it .

I went to McAlisters yesterday and ordered 2quarts of potato salad which is awesome, however their staff needs education on what a quarts is. If you fill a quarts size container 1/2 full for $14 you have either ripped me off $7 or shorted me 1/2 a quart. A quart of potato salad is a full quart size container to the lid. Better check before you leave. Manager contacted me and apologized and promised to make good on their error. The employees should be aware of how to fill the container all the way. I still suggest you check that its full in the future read more

McAlister's Deli - 1/2 quart potato salad - Salad Near Me - Matthews, North Carolina

Their iced tea is worth a visit. I also had the chicken tortilla soup with a pile of broken small tortilla chips. It was okay. My son had choose 2-turkey sandwich and angus beef spud. Once he got the Anjou sauce he was happy with his choice. It was actually too much food for my 19 year old college student. Cashier was polite and professional. Order was delivered to our table in a timely fashion. read more

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Soup had no, or very little crab. Sandwich tasted like salt was dumped on it. Dissapointing...

McAlisters is a quick place to go for lunch and dinner. There is a variety of options on their menu and the nutrition is published. I love their honey mustard dressing! The salads are delicious and so are the sandwiches. I usually can't resist adding a chocolate chip cookie on for dessert as well. This location is clean and follows COVID protocols. There is a nice patio outside that is covered! read more

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You can't judge a book by its cover. Food here is great. It's like walking into 1970. Food is great so is the company.

The Italian Sandwich was perfect! --The bread was soft, like you were biting into a teddy bear --the meat was tasty but not packed on so much that it overpowered the other flavors. --the olives and peppers were melted into the cheese so they weren't rolling off the sandwich everywhere. --there was a light toastiness (I know that's not a word) that made the edges of the meat just a LITTLE crispy. --the spicy brown mustard complimented the entire flavor of the sandwich. Service was okay. The set up for ordering and picking up takeout is a little confusing. read more

McAlister's Deli - Italian sandwich - Salad Near Me - Matthews, North Carolina

They discontinued the only sandwich I eat there, orange cranberry club, so I ordered the mcallister club, NOT toasted..... read more

McAlister's Deli - Not toasted, the worst sandwich ever. - Salad Near Me - Matthews, North Carolina

Had a pick up order, first of all you need to make a better sign saying pick up orders cause I clearly didn't see one. Only to go orders. Fast at getting the order out but my hot order was not hot it was cold and everything was thrown together. Just standing there in line I can tell how a mess this place was. I don't recommend this place to anyone, only worried to eat I don't want to get sick. read more

McAlister's Deli - Where are my croutons? And you decided to not give me a pickle either? - Salad Near Me - Matthews, North Carolina

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Customer service at this location, not so good! I ordered a salad and noticed that there was a lot of bad lettuce! I kindly went to the register to ask for another salad due to it being brown. Not a few pieces but a lot!! The cashier tried to act like she didn't see the brown lettuce and when another coworker came, she looked at it and clearly could see the lettuce was brown and went to get me another one. Exactly two minutes later, the cashier came back with another salad. The problem is that I never opened my salad and the one that was brought back to me was clearly an open bowl and even the way the toppings were on the salad , told the whole story!! They clearly threw away few bad pieces of lettuce away and gave it back. Even after that, they still had brown pieces in it!!! I looked at the cashier,shook my head and left! Horrible ...salad lover ... read more

McAlister's Deli - 2nd salad that was given to me, after I stated the 1st one had a lot of brown lettuce ... - Salad Near Me - Matthews, North Carolina

The food is really good one problem got out late as a cord got unplugged and their tv cut off not there problem got 3 free cookies. The service is good as said before i got 3 free cookies and everyone was really nice. read more

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So, running errands in the area I dropped in McAlister's for lunch as they have always been a decent option, due to the large variety of menu items to accommodate anyone. I arrived shortly after 12:00pm on a Sunday, with only two people in line but the place was packed, so maybe I missed everyone ordering. After placing my order I proceeded to find a table and then waited, and waited. After almost 30 minutes my food arrived, and know I watched several customers get up and ask about their orders, as they were seated even before I arrived. Once my order arrived it was correct, but definitely noticed a difference in portion, my turkey sandwich had two slices of turkey and a half slice of cheese. Very disappointing since they haven't decreased their prices, but are decreasing their portions. Overall, my visit was fine, but not sure I would rush back as they aren't the cheapest place and if they are skimping on portions I will go elsewhere. read more

Charlottes sandwich choices are kinda sad. This place is consistent and a good choice if you're hungry but indecisive. I'm a huge fan of all of their speciality baked potatoes. And it sounds crazy but their loaded nachos with extra Rotel cheese dip is really a great meal for a Friday night at the end of a tiresome week (sturdy, old school yellow corn nachos are key!). Oh, and the lemonade with fruit purée is a pure joy. read more

I was in Charlotte for business and stopped in for a quick lunch before heading back to Raleigh. We walked around the plaza and decided to eat at McAlister's. It's located in a cute plaza with a variety of stores and many other places to eat. Parking is also plentiful and pretty easy to find. The restaurant is very spacious and clean and there's plenty of seating. There was no line and we ordered quickly. They give you a number to take back to your table and they deliver your food to you. We didn't wait long at all for our food. Thankfully, we beat the lunch crowd by about 10 minutes. I ordered the McAlister's Club with Mac and cheese and my husband ordered the New Yorker with potato salad. For dessert, we had a piece of carrot cake. The McAlister's Club was a solid 3. I wish they would've toasted the bread a bit more and added more mayo as it was pretty dry. I liked that they were generous with the turkey and Black Forest ham. The bacon was also good. It wasn't the best club I've ever had, but in a pinch I would probably order it again if I was craving a club. I'd just ask for the bread to be a bit more toasted. As for the macaroni and cheese - it was a fail for me. It was pretty bad. I could tell just by looking at it that I wasn't going to like it. It was really watery and didn't look very appetizing. It tasted just as it looked. Thankfully, I took it up to the front and they let me pick out some chips instead. I had some BBQ chips that were really crunchy and tasty. I really liked them. My husband enjoyed his New Yorker, which was pastrami and corned beef with Swiss and honey mustard on marbles rye. I had a few bites and thought it was pretty good. It comes with 10 ounces of pastrami and corned beef so it's definitely piled on high and you get a mouthful! I'd probably order this again. He had the potato salad as his side. They make a southern style potato salad with mustard and eggs. This isn't my preferred style of potato salad, but my husband said he really liked it. For his drink, he had the sweet tea, which he really liked. The carrot cake was a very large slice. It was a three layer carrot cake with cream cheese frosting. I guess that's why they call it "colossal"! It's perfect to share! It was creamy and delicious. Overall, I'd give McAllister's a solid 3. It's better than fast food, but right below a high end deli. It's not high on my list of places I'd want to eat at, but it was fine in a pinch. read more

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My first time trying McAlister's Deli and I really liked what I had. I tried the Choose 2 with the Garden Fresh Turkey and the Southwest Cobb Salad. The sandwich had turkey, guacamole and spinach. It was tasty and I liked the bread it was served on. The salad had chicken, guacamole, corn relish, and tomatoes. I liked the thinly sliced chicken breast in the salad. It was tender, unlike a lot of chicken breast I've been getting in other restaurants lately.... The service was good and friendly. I also enjoyed my unsweetened tea. I do wish they had a bigger selection of chips or something other than Lay's potato chips. I'll still be back. read more

McAlister's Deli - Choose 2 with Garden Fresh Turkey and Southwest Cobb - Salad Near Me - Matthews, North Carolina

The food delivery employees and the cashier with whom I placed my order were very friendly, knowledgeable, and helpful. I looked on their website before walking over, so I knew what I wanted upon coming to the counter to order. I ordered the SW Chicken and Avocado Salad, a cup of Vegetarian Chili, and water no ice. The water was wonderful. I am posting a picture of the salad represented on their web page, and one of the salad that arrived at my table. Additionally, the chicken was dry. The dressing was OK. The Veggie Chili was inedible. It had a sliver of carrot with a watered down can of beans. Maybe the sandwiches are wonderful. The staff is friendly and professional. The ambiance is fine. My meal was NOT. read more

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I love McAlisters but this location is horrible. The trip out to the one in Monroe is worth it. Their produce is always basically rotten and their dishes are dirty. You would think they could wash their dishes and not serve you week old avocado for the prices they charge. They need new management or something. They're at a convenient location from my job, but I still won't go here anymore. read more

Don't waste your time ordering curbside pick up unless you want to wait an extra 30 or so more minutes. Absolutely ridiculous specially when you have a newborn baby and you can't go in.... Curbside pick up supposed to be easy and fast but yet it's so difficult for this restaurant to get it together is the second time we've ordered curbside pick up from McAllister's and the service is just awful don't even waste your time read more

Just terrible. What has happened to this place? My family went and just terrible experience. A coupon wouldn't be honored - they were correct in reasons, but rude in explanation. The food was the worst part. Mac and cheese was old, dray, and grey. The turkey was in chunks and tough. The only good thing was the cookies. Would be hard to go back. read more

Ordered the Black Angus spud 2 weeks ago and it was fantastic. Ordered it tonight and not only is it a much smaller, thinner, and chopped portion of beef but there is NO shredded cheese OR au jus. Seriously? How do you forget 2 of only 4 ingredients? It's like a French dip without the dip - literally. What's the point? read more

McAlister's Deli - What I ordered - Salad Near Me - Matthews, North Carolina

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This location is kinda tight with parking because of the busy area. Make sure you check the basket on the counter for discount cookies.

The sandwiches were incredible. A Rueben and the New Yorker. Plentiful! Though it was a pickup order and my only interaction were with two young ladies, I found their customer service lacked Good Customer service. read more

My husband ate lunch there yesterday (2/1/2024). At 2:00 am he woke up, very sick. I will spare you all of the details. Covid negative, flu negative, food poisoning positive. FYI!! He ate the Horseradish Roast Beef & Cheddar. read more

We did a pick up order this last weekend and everything was delicious. Everything in the order was correct and well packaged. My only complaint is that we tried to submit a curbside pick-up order 3 separate times on 3 separate devices and each time we would get to the end and hit "check out" and it just sat there. We ultimately called in an order and my husband had to go in to pay. He tried to tell the girl who took the call about the issue so she could report it to corporate but she dismissed him. Again that's my only complaint and the website is not the fault of the restaurant! read more

The food was good. I had the half and half the sweet and spicy chicken and a baked potato. My friends enjoyed their lunches. The staff was very friendly and helpful. The ambiance is casual. The floors were filthy and the bathrooms were very dirty. In fact my friend said they were disgusting. I did not go into the bathrooms. read more

I stopped by for to go order for my dinner. I ordered a pick 2 which was the Savannah chop salad and soup. First of all the wait was rather long and the restaurant was not very busy. I sit and waited on my order and a guy brought it to me and did not even verify my name when giving it to me. He shoved it to me pretty fast and just walked away and disappeared in the kitchen. The order was not even mine it was for another lady named Janice. I went to the cashier and and told her this is not my order and she took it and I waited on my correct order. The same guy brought me the order and this time the bag and no receipt or name on the bag so I assume it was my correct order. Silly me should have checked it. When I got home open the bag up it was the same wrong order as before and he stuck the receipt with the name Janice inside the bag so I would not see it. I did have time to drive back to the restaurant so I did eat the soup with this order but threw the sandwich away. I did not want a sandwich. I ordered a salad. I can't believe that he intentionally gave me the same wrong order the second time. I understand the first time a mistake but not the second time. I will never get food there again. The assistant manager did email me and offered me free 2 meals for the mess up. Also he explained to me he has some new employees in training and going to talk to the staff of the importance of verifying the customers names when picking up read more

Food came out cold, the potato was so cold it couldn't even melt room temperature butter. Nobody was in eating so I just thought the food would come out hot and fresh. The plates were dirty and covered in mustard also. Very disappointing. read more

Ordered the spicy chipotle sandwich and broccoli cheddar soup. Sandwich seemed to be lacking filling but had good flavor, Just not enough meat for my liking on a full size sandwich. Soup stayed hot for a while and was very tasty. Order came fast and hot! read more

I specifically requested extra honey mustard for my club sandwich and instead got none, on the sandwich or on the side. This is not the first time this exact situation has happened either. read more

I come to this Macalisters almost daily. I come for lunch at least 3-5 times a week for about 10 years now. Through the years it has been reliable and delicious. Hence the reason we are regulars. It is with great disappointment that this place is going downhill very quickly over the last few months!! I say the last 2-4 months have really been problematic. Management has clearly changed for the worst. They are not paying attention!! Food is less quality and smaller portions. Sweet tea is not sweet. My salads are getting smaller by the day and it was laying on the tray today! Not in a bowl! Absolutely disgusting looking!! My queso was poured on my tortilla chips so it was cold and nasty!! The tortilla chips were mostly crushed, crumbs . This seems to be the norm recently. My husband's veggie spud had very few vegetables on it. He orders the veggie spud daily and it is rarely consistent anymore. Lacks veggies and getting smaller. Leaving my daily lunch dive is a sad thought but I am so aggravated with this place lately!! I keep thinking it's just a "bad day" but I'm beginning to think otherwise. read more

The food is always good however I asked a team member, young guy with a bandanna mask bussing tables for a bowl of water and was told to "ask someone else" read more

One of my favorite places to go. They have the best deli food in Charlotte! Everything is always so fresh. And the tea is a "must have"! My girls always choose McAlister's for lunch. They have so many choices from spuds, salads and have now added new sandwiches like the jalapeño turkey crunch sandwich with pepper bacon! read more

McAlister's Deli - Jalapeño Turkey Crunch - Salad Near Me - Matthews, North Carolina

We were looking for a place for lunch that had covered outdoor dining (because of Covid). We got the Savannah salad, which was a healthy portion, loaded with chicken and other "goodies." Order at the counter and have the meal delivered to the table. Staff was pleasant, courteous, and efficient. Our salads came out quickly and were cold, crisp, and tasty. More choices on the menu that appealed to us. We'll be back! read more