I wanted to add an update: I did receive an email from management in reference to my online complaint, which was appreciated. My position still stands; I will only visit when I'm able to verify my order before leaving, just in case it is incorrect. Attention to detail, I hope, improves at this location. read more

I haven't had McAlister's in a long time. I wanted to give them a try for lunch. I ordered off the website for a pick up order, which was very easy to do. This location has a drive thru window but your order already needs to be placed through phone, app or the website. I was pleasantly surprised. I ordered the choose two which had multiple choices to pick from. I enjoyed my half Chicago Dip sandwich and half spud. The Chicago dip had Swiss cheese and Giardiniera peppers that enhanced the taste. It came with the au jus to dip in. The sandwich stole the show. I do wish it had more Swiss cheese on it. Unfortunately, My baked potato didn't have the condiments it was suppose to come with like butter or sour cream. read more

See all

I told my wife they had a good Reuben sandwich. She came home with 2 Reuben's with enough kraut that took a scavenger hunt to find! Not to mention it had no thousand on it island that they advertise! Attention to detail is lacking and the Manager who gave me a refund needs training in quality control! Beware! read more

Stopped by during the week for quick lunch while in the area. Clean, casual & bright atmosphere. I was immediately greeted upon entering. You order at the counter, they give you a number to take to your table and they bring your food to you. I ordered the BLT + A (bacon, spring mix, tomato, avocado and herb mayo on a sturdy country white bread). It was good. I wanted to taste the mac & cheese and got that for a side. It was very saucy & bland - wouldn't get it again. In reviewing the menu for this review I see I was supposed to get a pickle spear. The service was fast for my order - less than 10min wait. There was a manager who would circulate the room asking if everything okay and offering refills. I'd give 3.5 star rating if I could. read more

McAlister's Deli - BLT + Avocado with mac & cheese - Delis Near Me - Mansfield, Texas

I have never left a review before but this was awful. The girl literally threw the food out the window, okay fine but then while eating my fruit salad I found this strawberry. I can't imagine what I didn't see in that salad. read more

McAlister's Deli - Fruit salad - Delis Near Me - Mansfield, Texas

McAlister's Deli is located off E Broad in The Shops at Broad shopping plaza serving up a wonderful variety of sandwiches, soups, salads and more in a nice, relaxed cafe environment. I came for a quick bite to fulfill my hunger when I was in the area running errands during lunch hour. As I walked through the door I was greeted by the friendly staff with a warm welcome and smile. As I made my way to the line to place my order, I quickly browsed the menu that was provided and decided to go with the turkey croissant. As for the side I went ahead with a small side of potato salad. The meal was ready in no time and was nicely presented on a tray for me to make my way to the dining area. There was plenty of open tables and chairs to sit at with guest enjoying their meals and even some studying for their latest exam. The turkey croissant was beautifully layered with thinly fresh slices of deli turkey, sliced cheese, and bacon. As for the veggies it had perfectly sliced red sweet plump tomatoes and red leaf lettuce between a buttered and flakey croissant. The croissant was cut in half for easy eating and the portion was perfect for lunch that was satisfying to the stomach and didn't put me in a coma afterwards. The potato salad was seasoned well, and the temperature was perfectly chilled and paired great with the turkey croissant. Overall, it was a good lunch and I'm looking forward to going back and trying the Reuban sandwich or another lunch item and maybe ordering a different side such as the mac & cheese or side garden salad. read more

See all

Service and food very good The staff is always greeting. I recommend McAllister's for sure! read more

We have been going to McAlister's for years. We were so fortunate to move close to one when we moved to North Texas. So when we were in Mansfield we knew we were going to stop there to eat lunch. Since I have started a pescatarian diet I always get excited when a restaurant has multiple options for me to eat. When I looked at the menu I saw on the digital display they had clam chowder. So I decided to do the Choose 2. I planned to get the chowder and the veggie sandwich. I was disappointed to learn that they were no longer the chowder...felt like it was false advertisement. Since that wasn't an option I chose the sandwich and salad...it was probably healthier anyway. I also got their unsweetened tea with lemonade. I have to say everything was tasty, especially the veggie sandwich, the veggies were seasoned wonderfully. The staff was friendly and brought us our food and I appreciated even though their are a few other stores in the area there is a decent amount of parking. I look forward to my next visit. read more

See all

Staff needs help on customer service. This is Mansfield, TX, people in town will not tolerate bad attitude and rudeness. (See Zero Degree as a good example). Food is great, location is clean... just staff seems to lack interest on clients satisfaction and/or love towards their job. read more

McAlister's Deli - The place is literally empty and people had to wait for their food and/or refills. - Delis Near Me - Mansfield, Texas

Hey this place is close by our house so we've tried it a number of times, and every single time, including this time, they have messed up our orders, and given us weirdly portioned foods. Look at my order of Mac and cheese, ITS HALF GONE. On top of that I ordered the broccoli cheddar soup not even Mac and cheese. This is the third time they don't include the side sauces or screw the order up. I paid 36$, tipped 4$ to a cashier. I'd appreciate you guys making it right for all the prior issues. It seems whenever we do a to go order there's a problem. When we eat in it isn't an issue. Weird. Lazy maybe? read more

McAlister's Deli - Delis Near Me - Mansfield, Texas

We were welcomed and had great service ordering our food. However the place was very messy. There was water on the floor and it was not clean. Our food came out and my buddies sandwich had paper in it i'm assuming from the cheese and their soup was "not hot." My food was great. I might come back again but the paper is really bad. Who knows Id come and try it out! read more

McAlister's Deli in Mansfield truly went above and beyond for our community. Consetta, the General Manager, and Portia, the Store Manager, were incredibly accommodating and generously sponsored food for our 2nd Annual Pink Holiday Initiative with The Montgomery Legacy Foundation (501(c)(3)). Their in-kind donation of classic sandwich trays, a cookie tray, and salad helped nourish our volunteers as they served with love and care. Because of their support, we were able to allocate more funds directly toward our mission and successfully pack 100 gift boxes filled with essentials to bring joy and hope to breast cancer patients who are newly diagnosed or in active treatment across the Dallas-Fort Worth area. We partner with six hospitals and breast centers to deliver these boxes, and McAlister's support played a meaningful role in making this possible. The food was incredible all around, and the generosity shown by this team speaks volumes about their commitment to the community. Thank you, McAlister's Deli Mansfield, Consetta, and Portia, for your sponsorship and heart for giving back. We are truly grateful. read more

Good location. Drive thru is only for call in orders. I walked inside and ordered, took my food some time to be prepared. Customer service friendly but again long wait time and I was the only one ordering after several others came in after me and received orders first. Overall good good no problem the best thing the passion fruit tea.... Delicious read more

See all

I have never ordered from this McAllister's and had them not make a mistake. Every single time there is some sort of an issue, a wrong item or something left out of the order. Tonight my husband ordered a Caesar salad and they packed it up with no dressing. read more

If i could give this place zero stars i absolutely would. I waited like 25 minutes just to find out they had not even placed my order. Then i went to cancel my order only for them to roll their eyes at me... mind you i was postpartum and this was supposed to be my only meal uhh!!! read more

Everything. Any time we order something is wrong. Either missing, made incorrectly, etc. I ordered a grilled chicken salad...missing the chicken! Started ordering chicken salad on a croissant, my husband asked when they started making paninis. Everytime is is smashed flat. Today, same thing. To top it off they rolled a pickled up in the paper in just the oldest way. read more

McAlister's Deli - I mean come on lol - Delis Near Me - Mansfield, Texas

See all

The place wasnt clean, staff moves slow, food took forever and it was cold. Never been to a McAllisters with such terrible service.

We ordered ahead and so far have waited 45 mins for 2 sandwiches. Seems beyond excessive. Location need a management revamp. Edit- when we finally got our food it was definitely subpar (The wrap I got was cold and the cheese partially melted with all turkey and minimal filling). My husband said his sammy was also subpar. I wouldn't visit this location again and I love McAlisters. read more

I stood in the front of the register for at least 5 minute. I was never even greeted or told that I will get servic. I ordered my food ahead and still waited 20 minute. My strawberry lemonade is NOT sweet. Ill just continue to go to McAllister's on merchant row! This was my very first time in this location. I wont be back! read more

Food was just ok, 4 people in line, 8 people in kitchen, 2 cleaning tables, 1 on register- took 14 minutes to be able to place order, and 12 additional minutes to serve already make cheese broccoli, soup plain spud - almost 30 minutes just to get my food with 7 tables of people - told manger I they ate up almost my lunch entire lunch break and her reply was "we were busy sorry" only 7 table had people out at least 40 people empty tables read more

McAlister's Deli - Potato - Delis Near Me - Mansfield, Texas

See all

Employees standing around and 90% tables dirty and it's peak lunch time. Potato soup watery

So extremely disappointed in my cesar chicken wrap I received on 10/1 at roughly 4:00 pm. Normally the food is spot on however Saturday is was not. I ordered a Cesar chicken wrap and this is what I got! It looks like the wrap was simply thrown in the box. I'm not sure who made the food and or would provided the quality control of my order but both failed miserably. read more

McAlister's Deli - What is supposed to be a Cesar Grilled Chicken Caesar Wrap?!?!? - Delis Near Me - Mansfield, Texas

I should have looked at the reviews before stopping here. The people were great and the place was clean but the overall quality of McAlisters in general is slipping... I got their "signature" baked potato and what a disappointment that was. Hardly any toppings at all. If you want an even mediocre baked potato don't stop here. Go someplace like Soulmans and you won't be sorry like I am now... geez! read more

Second time going to a McAlister as my son is now hooked on their Mac n cheese (an addiction that is being broken ASAP). This location was much more aesthetically pleasing than the other location I initially went to. The line isn't confusing and there wasn't a long line. The food was out by the time I finished paying which was exciting because I did call it in for a quick pick up. On arrival home our son did not like the Mac n cheese so this location will be marked off the list. read more

The bread was a little soggy and the broccoli and cheese soup didn't taste very good. I'll go to Paneras next time. Free baget with your meal and the soups are delish. read more

I ordered the chicken harvest salad and this is what i received. NO scoops of chicken salad. Second time in two weeks order is incorrect, very frustrating. Last time they put maybe 1/2 teaspoon scoop of harvest chicken salad and no cheese.. Today no harvest chicken salad. The dressing cup was dripping, the container was messy on the outside..as if it was just thrown together. Not very appealing to want to eat. I will be taking a break from ordering from here, maybe it will get better. read more

McAlister's Deli - Harvest Chicken Salad - Delis Near Me - Mansfield, Texas

See all

There was a very nice worker named Porsche through the drive thru she was very nice sweet and respectful she was quick with the food and the food was good no complaints at all read more

I love McAlister's Deli and this one is no different. Everything I have ordered here has been delicious. I have had the Rueben and the McAlister's Club and The Italian, potato salad and mac and cheese and they also have yummy sweet tea! This one is new and stays busy. If everyone would stop relying on the government to pay their bills and go get jobs there are plenty of places hiring, like McAlisters! It would help out the food getting out quicker and tables getting cleaned quicker. Seems everyone wants to complain, but....Come on! read more

Let me start with the Service. I went at noon, probably the busiest time. Long line, but it moved fast. Greated with a smile by cashier. ( So far, good +1 star ) I was swiftly hand my Iced Tea to enjoy. ( Great Tea +1 star ) Then it's all downhill from there. I noticed how all the orders that are coming out and being placed in the Uber / pick-up wall. The guests inside and waiting are not getting food. My order seemed to take forever to come out. Finished my Ice Tea, and still no order. When I finally received my order, a French Dip, the Roast Beef is tough as my leather boots. I don't think my dogs would eat this shoe leather. The Aujus was barely warm. I thought it was supposed to have cheddar cheese? The side of fruit looked like it was cut up last week and been sitting in a fridge. Nothing fresh about this fruit cup. I picked through the mush and found a few pieces of pineapple that were edible. I was so disappointed in the meal that I forgot to get a refill. At least the tea is good. read more

Another place that asks for a tip for the pleasure of standing in line to be served. I got a chuckle out of the cashier, after she rang up my meal she said " it's gonna ask u a question " indicating the credit card point of sale device. Yeah, it's asking for a tip. read more

Not only was the food extremely delicious but the customer service was beyond amazing! Porche helped us by bringing drinks to our table and took the trash! She went well far and above what would be expected! read more

This was the first and the last time I will EVER come to this establishment. The ENTIRE place was filthy which should have my first clue that the experience would be bad. We placed our order... went to find a table, all were dirty, floors needed to be swept. We found a semi clean table. I took two bites and noticed that my plate had dried melted cheese and what looked like guacamole on it none of which were on my order. I refuse to have my family eat off of dirty plates. I requested a full refund that was given along with tons of ATTITUDE!!! No apology was given which was further encouragement for me to make this post. read more

McAlister's Club without any honey mustard which is usually how it's made and instead with globs of Mayo on it. So disappointed this is one of our favorite sandwiches. The Dr Pepper was so flat it tasted like battery acid. read more

McAlister's Deli - McAlister's Club - Delis Near Me - Mansfield, Texas

See all

Thank you for providing back to school breakfast for teachers and supporting our PTA!

Food was amazing. Cashier was very nice that took my order. Had a manager stop by to see if I needed a refill she was such a sweetheart her name was Porsche read more

I would give ZERO stars if I could. This location is terrible. They definitely need management change and team training. We've been here a couple times and never is the order correct or well made. Sandwich slapped together haphazardly, a spoonful of potato salad in the container, no pickles when we specifically ask for them and cold sandwiches when we ask for them to be hot/panini style. So for about $30 and the not so quick drive through to get are call-in order...we are disappointed time and time again. Well three strikes your out McCallisters we will no longer give you our money. We'll drive the extra 5 minutes to Panera. Ugh so disappointed read more

This place has nearly KILLED me TWICE. I love the McAlister's Club but someone broke a toothpick off inside of my sandwich and I guess decided to proceed and put another toothpick in without taking the broken one out or just remaking the sandwhich completely. So guess who almost SWALLOWED a broken toothpick after taking a bite out of their sandwich; ME. Most recently (3/17/23) I ordered the broccoli and cheddar soup. Nearing half way through not sure what was in my soup but it was something EXTREMELY hard (broken plastic, piece of glass, something...) I felt it cut the interior of my throat near the back of my tongue and was CHOKING I panicked started I coughing as hard as I could to get it up then proceeded to try to drink tea to get it down. Rushes to the restroom to see if I could make it come up and I'm STILL uncertain what it was but my throat is still sore today (3/29/23) the item pierced/ irritated my throat pretty badly. read more

Very good food and very good customer service. Family friendly area. They have these huge spuds loaded with stuff. I ordered half Reuben sandwich and a little spuds loaded with veggies. Blackberry tea (a gallon) read more

McAlister's Deli - It was a very rainy day, but we ate good. - Delis Near Me - Mansfield, Texas

Sunday night 1/29/23 around 7:40PM. Kids had the most terrible attitude, I don't know what it is about kids today but they treat adults like sh**!!! Disrespectful... and a disappointment. Also, paid for a smores and instead they gave me a tiny micro cookie?! read more

McAlister's Deli - freaking tiny - Delis Near Me - Mansfield, Texas

Always go here when I crave a sandwich, fresh, quick and delicious. Their teas are tasty and specially the food, big variety. Their Mac and cheese and their broccoli & cheddar soup is the best. Definitely recommend this place to anyone. I'm sure every McAlister's location tastes the same, but this location definitely has the cozy and welcoming feel. read more