Newly updated, same friendly service. Food was great as usual. Nice variety menu meeting many different dietary needs and tastes it's nice to have a nice place with reasonably healthy choices in the Killeen area. read more

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Yum! I've only ever been to McAllister's two or three times in the past. I passed by them all the time and never stop. This last experience has helped me in my decision in not passing them up so quickly the next time I am looking for something good to eat. I am infatuated with baked potatoes, whether they are plain with butter and sour cream and chives or if they are loaded. This location was clean and the staff were nice and the food came out hot and fresh. They sell more than just baked potatoes so for anyone looking for good food that is a healthier alternative to other fast food restaurants, I definitely recommend you try McAllister's. read more

Food is good but they can't follow instructions if you order online and try to remove a ingredient they will add it anyway I can't eat avocado so when I order my sandwich the app lets me select ingredients I would like to remove when I remove avocado on the app and I get home and there's avocado all over my sandwich it's quite irritating. It's insane they charge you for ingredients when I don't even want it. Sometimes we will call our order in I always get a 12 inch spicy turkey melt and after ordering the cashier will read my order back and it's correct but when I pick it up they give me a 6 inch sandwich instead of a 12 I pay for a 12 inch I'd like to get the sandwich I paid for. read more

McAlister's Deli - Delis Near Me - Killeen, Texas

Sandwiches were good, the chicken tortilla soup was actually pretty tasty too. Waited in line to order only a few minutes, plenty of seating. Restaurant is newly renovated and clean . read more

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I need to go to McAlister's more often! I've lived in the area for almost 3 years now and have only been here once before. I ordered a salad last time, and sandwiches/soups today. They were SO good! We got a grilled chicken wrap with tortilla soup, a Reuben with country potato soup, and a kids pizza. I was very happy to see my whole order was correct, as something is typically always missing or incorrect. All of the pickles were included and the accommodations were spot on, so thank you for that!! The wrap was delicious, the tortilla soup was good but had a little kick which bothers my pregnant belly. It had flavor though! The Reuben was impressive, leaving my husband very satisfied and ready for a nap! We were pleasantly surprised with the amount of meat on it, and would absolutely go back just for that alone. Most places don't make it worth it for a ten dollar sandwich, but this was. The country potato soup was dang good and I need more soon! The kids meal was ok, it was very tiny and the crust super hard, but it wasn't expensive so I can't be too upset with that. I'm very thankful to see they wrapped each soup with plastic wrap so nothing spilled in the bag! Everything was carefully packed, again, very rare these days when getting food out. I appreciate the attention to detail and we will be back soon! read more

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The McAlister's Club but made into a wrap is sooooo good yumm. They have really great tea. My kids loved their desserts.

08.19.2023 - McAllister's Deli - ordered online and picked it up on the shelf. I've ordered a BLT on a toasted croissant with Roasted Turkey. No regrets. It's a bit pricey but it's because I customized it with these details like the Turkey and honey mustard. There was a pickle and tried their Famous Sweet Tea. I also got BBQ chips on the side. Chocolate cookie was also super delicious. I will definitely return again. So good! read more

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My grown kids love McAlister's. But after time and time again, you get your order home and something is always missing. After 5 years of banning them, I decided to give it another try. Same ole story. That side of potato salad I paid for would have been nice to have. Banned for Life!!!! One star cause I don't know how to leave 0. read more

We have been ordering from McCallisters for about years and it has always been great. This past Monday we had an order delivered and we were very disappointed. The sandwiches were skimpy and the ingredients were as well. I put my fork on it for comparison. If this is the new norm we will be going elsewhere. See attached pictures. read more

McAlister's Deli - Delis Near Me - Killeen, Texas

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Short trip to Texas, first time to McCalister's. This place was a mile from my hotel, and online ordering was easy breezy. It took longer to write this review. I didn't speak to anyone when I grabbed my order, but they were super busy. I can't otherwise comment on the ambiance. When I got back to my hotel- I discovered that my chips were wrong. I just don't like vinegar on chips. I gave them to the hotel clerk. It's 4th of July- I would be eating plenty of chips later in the day. The sweet tea was refreshing- I don't know how you Texans handle this humidity. The veggie sandwich was fresh and not heavy. I'm calling it almost vegan because the mayonnaise probably wasn't. Over the last 2 1/2 days I've been having intestinal challenges with almost everything I've eaten in Texas. This sandwich, iced tea was perfect. I appreciated it.. My digestive system appreciated it. I also thought it was a great value. A similar meal at favorite chain in suburban Sacramento would probably run about $5-7 more. I had the chocolate chip cookie later that night- pretty darn good. It's been about 11 years since I've been to Killeen. I fly back to California tomorrow morning. If I come back in another 11 years- I hope this place is still around. read more

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The menu is extensive and the establishment is clean and well taken care of. I ordered the French Dip sandwich with mac and cheese. The mac is really good and cheesy. The sandwich is very ample and tasty. Our cashier was very nice and very helpful. Overall, a great lunch experience. read more

McAlister's Deli - French Dip with mac and cheese. - Delis Near Me - Killeen, Texas

Each and every time I come, I have to wait more than an hour to get my food. I placed my order at 6:30 and had to wait over 45 minutes for two baked nothing but women back there playing and talking. I'm not understanding what takes so long. They need to get more people back there that that's willing to do a job not be friends. read more

I have been to this McAllister several times as I live just a few miles away from it. The folks there are always really polite and nice and my food comes out really quick. It's never crowded. It's always clean and books are always coming around to ask if there's anything else that we need. We have made it nowa weekly thing to make a stop at McAllister's. The only reason I'm giving them a four over five is their selection of desserts has changed. I'd like for them to bring back the strawberry cheesecake. read more

The food was amazing. The staff was awesome! I enjoyed the half soup and salad. We will definitely be back again. This place is a 100$ must try. read more

I'm a first time customer and I typically ask for recommendations from the wait staff or person at the register, since they'd typically know what items sell. In a prior review, a Yelper mentioned this place felt like there were zombies walking around. TBH, that was my first thought when I came in. After I ordered my food, I noticed the manager was talking to some of the coworkers at the front counter. His demeanor and tone was as if he was berating the 2 female workers and it was a bit off putting as a customer to see and hear what was going on. The management team set the tone for the workforce and if there is no mutual respect & lack of guidance, I can see why this place has loss it's appeal. read more

*EDITED* Thank you for reaching out so quickly and offering to fix the problem. Your kindness was much appreciated. Like I said in my note, I don't want any freebies, I just wanted you to be aware so you can implement some checks and balances before orders go out to the front. I hope you are able to tweak your systems a bit and not have this issue anymore. Again, your prompt response was professional, personable, and extremely responsive. Keep up the good customer service and we'll be back to try again soon! You also have my apologies for writing a review when I was hangry and disappointed! McAllister's you're killing me. I WANT to like you guys but you continue to get my to-go orders wrong. Every. Time. Today's debacle: no dressing for any of our salads. Here's my sad, naked, soggy romaine blob. Please guys. Oh! And our cookies weren't in the bag either. What a sad, sad way to start a long weekend. Your only saving grace is your sweet tea. read more

McAlister's Deli - Naked romaine. - Delis Near Me - Killeen, Texas

Would give them no stars if I had the option. This is the second time I've ordered from them on Uber eats and they didn't give me salad dressing who the duck eats salad without dressing. AND both times added cheese when I specifically made sure to order no cheese, I have a severe dairy allergy. SEVERELY DISSAPOINTED DONT UBER EATS WITH THEM. Sincerely, My dry a** salad. read more

McAlister's Deli - Delis Near Me - Killeen, Texas

There was no line when we came here on a Tuesday afternoon. There was plenty of seating and upbeat music. The person at the front was super friendly. Our food was ready within 2 minutes of sitting down! The sweet tea was really good and so was my Arnold Palmer. They do have free refills which is good to know considering that the drink machines are behind the counter. The Club sandwich was delightful. Not too heavy. Could taste every component. Veggies were super fresh. The mac n cheese was good, however the noodles were on the overcooked side. The chicken was juicy in the grilled chicken Caesar and seasoned well. The Potato salad was really good. It had a nice crunch to it. The smoked paprika really added to it. We overall enjoyed our experience. We will definitely be back in the near future! read more

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I am so disappointed. I work over night. Ordered pick up from McAlister's in Killeen. I ordered a sandwich, loaded potato, and mac&cheese. I was sad to go on lunch and find no potato and less than half a cup of Mac&Cheese. I feel like my ordered was rushed and was severely overlooked. After leaving this review, a McAlisters representative reached out to me. It was such a huge thing to have been heard. I changed my review, because the companies customer service is by far one of the best I have experienced. read more

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Thank you Harlee for making my dinning great! Your quick and fast service was outstanding. I hope I se you again when I come Back!

My daughter loves this place. The food is always good and the staff is pleasant...my only issue is the cleanliness. We came for lunch... You can tell the floors under the tables haven't been cleaned in far too long. Our table was insanely sticky. It's hard to have an enjoyable dine in experience. We might have to stick to take out or a different location. read more

McAlister's Deli - Under table filth - Delis Near Me - Killeen, Texas

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I have never been to a McAlister's & I really enjoyed it! I had a few hours to kill on a "tornado'y" weekend that delayed my plane out of Killeen so I found this little jewel & hung out for a bit. The sandwiches were yummy & it was fun to sit & people watch. I never eat alone inside but since I had so long, I decided what the heck & enjoyed it. Give it a try if you are in Killeen. read more

McAlister's Deli - Delis Near Me - Killeen, Texas

We should know better about ordering from this store and checking the order before we leave. Placed 2 separate online orders to use my rewards for an entree and another order to use a 5 dollar off. Had my boyfriend pick up the orders for us, as I am sick at home. Upon getting the order they had everything in one bag and missing a cup of soup. The manager asked to see the order on his phone as I took a screenshot of them both and sent it to him. Brought back the bag and sent him home with the wrong soup. I know this is very insignificant to the store. But as I said I am sick and wanted very much for some chicken tortilla. When he got home and realized the wrong soup was in there I called the store and asked to speak to The manager. Asked her if they were out of chicken tortilla, she said no. Asked her to look up my order and see if it said broccoli cheddar and she said no it in fact said chicken tortilla. The order was bagged incorrectly to begin with but they have the audacity to say the gentleman told them it was broccoli cheddar. Which based on previous orders that have been incorrect with this store and the sense that my boyfriend has, that is the ability to read.. I don't believe what she said was correct. Sad that it is not surprising that of course they got our order wrong once again. read more

Strawberry shortcake is absolutely delicious. The essence of strawberry caressed in cream perfection. The cranberry club sandwich is a sheer delight with crisp bacon. read more

McAlister's Deli - Strawberry shortcake. - Delis Near Me - Killeen, Texas

Ordered my usual dine-in bowl of potato soup and a Rachel (its a rueben sandwich with turkey instead of corned beef). Bowl of soup came in a to go container (not a dine-in bowl) and looked like a smaller amount than usual. Was told it was 12 ounces but it wasn't filled to the top, maybe about 3/4 to the top. It was soooo watered down, it had no flavor. No shredded cheese or bacon that normally comes on top. The Rachel sandwich had a good deal of turkey on it but absolutely NO sauerkraut. I'd rather a restaurant prefer to serve quality, not quantity. Instead of watering the soup down to a tasteless liquid and not including an expected ingredient on a sandwich so they can stretch and sell more of it. When I inquired on this, all I got was a blank stare. Been a while since I've come to this location for this very reason and they seem to be getting worse. I don't mind paying for quality when I get it but I don't feel I got it on this visit. read more

To be fair, I have not visited McAllister as Deli since late 2023;at that time my Spouse and myself went for Chicken sandwiches but they are out of of chicken( at least that is what we are told); so we did return till today (9/24/2024); for two Sandwiches and the Spud Max. I will not comment about the Crickets since this is mating season. I will comment on the Customer Service: On a scale of 1-10; 10 being exceptional........I would give the person who took our order (being kind, a 5). The person seem bored, and yes he did get the order correct, his demeanor gave one the impression that the Rep would rather be elsewhere. I thought that if you are putting yourself out there for the general public and you are part of an organization........ You should enthusiastically represent that organization!!!! If not find one!!! It has been said that if you find a job you love, you will never have to worry about going to work each day!!!! I guess things have changed in the work industry where " putting your best foot forward; dressing for success, and an enthusiastic "really wanting not help attitude; has been replaced with indifference, attitude like " job starts at 10; for example so I will arrive at 10........whatever happened to arriving early to been ready to start at 10!!!!; or whenever!!!! My review it will be a long time before I return to McAllister as Deli in Killeen!!! read more

So I use to think Mcalisters was the bomb diggity okay?! But I've given them 2 too many chances but today just took the overall cake with a cherry on top (see pics) so after ordering the choose two like always I ordered the garden salad and a cheese spud....Everything was appealing to the eye however, after eating my Spud all the way down the potato was rotten at the on one side at the bottom *talk about disgusting* right? **Moving along to the garden salad** So I mix the salad up as you should I'm a very picky eater so upon mixing I noticed that the salad was very old and brown with brown water of some sort at the bottom it looked as if they have a bowl of salad sitting in the kitchen that's been sitting for a while and that's where they were pulling from today *what a waste* The manager did come over and swap out my salad no I'm not ungrateful but the salad that she did bring out had the same issues brown lettuce and brown water at the bottom not sure what's going on there my husband suggested that maybe it's tomato juice *I doubt it* lol...I give up!! the strawberry lemonade was refreshing nonetheless and the cashier was awesome Kudos to her read more

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We are frequent customers at McAlister's Deli. We enjoy the variety of food choices and certainly enjoy the tea.

Delicious Club sandwich, sud and Godiva cheesecake! I was truly impressed with our first time eating here. We will definitely be back in the future for some more good food! Friendly staff! read more

This is absolutely ridiculous. I came here tonight for a late dinner about half hour ago. Not only was our order messed up but there was deli meat wrapped in my food . We know that food like this takes a while to cook and we weren't in a rush. This is honestly unacceptable. Unfortunately I like this place but not enough to come back after this. Did get in touch with the manager a few minutes ago and definitely will be up there for a refund. read more

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The food was great I highly recommend the Cesar salad I was awesome it was enough chicken and it was enough lettuce It tasted really great. The manager is really sweet nice and all and the customer service is very patient. there were food appropriate music is nice and quiet for you to hear your own conversations and there's very nice music to where you can sit down and enjoy your food. read more

McAlister's Deli - Delis Near Me - Killeen, Texas

My wife and I visited your location after over 2 years. The last time we were in it was a horrible time. The lobby was a mess and the food was so so. Fast forward to yesterday at about 4:30 p.m. We entered the lobby and everything looked real good. We then went to the order counter and placed our order. Everything was done by the time we sat down. We were served by the shift supervisor, Mallory. This lady was the most courteous, and very knowledgeable. Not only was the service excellent, the food was also excellent. I think you have a woman that would make a great assistant manager, and work herself into a managers position. In all the personnel i have come into contact with in the fast food industry she is by far the best person i've ever come in contact with. She's very comprehensive along with being knowledgeable and has the skills to move right into an Assistant Manager. She handle the other employees with respect and i think this is the best i've ever seen at this location. read more

Went here for the first time. Not bad. Service was great and place was clean. Food was fresh and tasted great. The only think is if you don't eat bread.. you just get lettuce and lunch meat. Lack of creativity . But if you are the ones who can eat. Whole sandwich it is great. Staff is friendly and somewhat helpful. read more

Ordered through DoorDash. Everything was packaged carefully and well. Great first impression. Opening up the food, every single thing we ordered was super delicious. My partner got the King, I got the half and half (NYer and beef and cheddar). Since this was our first time trying the place, we also ordered a few sides (potato salad, Mac and cheese, salad) and everything was such a nice portion for the price. Kid's meal, chicken and broccoli, was a very large portion! Easily could be an adult's work lunch. The only negative I could find was the kids meal's cookie. Super hard crunchy chocolate chip cookie. Baked nicely, not burnt or anything, I just prefer a softer cookie. Seemed more stale than anything. Excited to visit again! read more

Underwhelming but staff was nice and helpful. Out of several menu items, like anything with beef in it.

Nothing like digging in to my Mac and Cheese and pulling out someone else's long ass hair.

Awesome attitude and friendliness of staff. Food was hot and fresh! Tea amazing as always! Louis the manager on duty stopped by and said hand checked on us! read more

Extremely slow service. I saw someone wait for a refill for over 10 minutes. He only received a refill after I told him he might have to get their attention by saying "excuse me". I watched another individual ask for a refund because they took too long bringing out the order. They only brought out the food once she asked for a refund. Currently, I have been waiting over 30 minutes for my food. Staff have played on phones, played with dirty eating utensils in the back and anything else other than serve those who were waiting. I hate to complain, but I feel like something needs to change here in order for them to be better at what they do read more

McAlister's Deli - Delis Near Me - Killeen, Texas

Waited over an hour for a pickup order, we finally told them and they said they had to remake it. Waste of time, not feeling like coming here again after years of coming here. I hope management gets it together soon because their salads are usually great. read more

I HATE leaving a low star review but this location doesn't deserve any higher during a dinner rush. It takes a much longer time to receive your food compared to the lunch time. The store is incredibly busy, yet a manager is nowhere to be seen. Additionally in the middle of us ordering, another staff member came from the back and spoke really loudly (yelled) to the staff member taking our order that "wraps have been 86ed" Management needs to get this store in check. read more