Excellent job. From the first phone call to Mark, to the pick up by Luis, the entire experience was…read moreperfection. A very well run company. Mark was super helpful, and booked the tow. Luis showed up on time to the minute and was professional and did a great job loading the car. Give them a try, they are the best.

I want to say that this company and its employee couldn't have been happier to help us at B & L…read moreGlass when we had a truck and dump trailer broken down right down town. He was Johnny on the spot and did two trips without any hesitation. He fees are beyond reasonable and we will be using him again!

Very nice guy he has helped me out a few times and knows what he is doing. He is a long standing…read moreSonoma business.

What a great towing service. Responsive. Kind. And super helpful. I was having a hard time with my…read moreFOB and my hybrid SUV. Turned out my battery had died and it was somewhere under an air filter under the hood. Couldn't even jump it or replace it on my own. He came out. Checked out the connections, checked the battery charge level and got me charged enough to get it to a service station. Highly recommend and would absolutely call upon his services again.

Their tow truck are large flat deck trucks that can handle almost everything. They are extremely…read moreprofessional, polite, and courteous. They were quick to arrive. I highly recommend them

Their drivers are inconsiderate and block the entire street. I would not recommend this company…read more Very rude and disrespectful.

Vic is the man always helpful , fair priced and just a good guy he will go anywhere to help someone…read moreout give him a call

Good guy. He did the job. I actually could have ditched out on the tow when he gave me a jump, but…read moreI was grateful and didn't want to do that. $250 worth of gratitude and goodwill. This is the guy you want to use.

Great towing company. They were able to help me super last minute to get our car to local garage…read morefor repairs. Price was good. Super responsive. The person who handled the call was really nice. The driver was great too. He even looked under my hood to help me diagnose my problem. What a nice guy! He confirmed what I suspected. I thought that was pretty cool. At first I called a towing company out of Penngrove and they said they only did semi-trucks and referred me to this company. I thought that was nice of them and it showed me that they must be good if other tow companies refer to them. If you live in the area you should for sure use this company.

CALIFORNIA NON STOP TOWING If I could give Cruise America…read morenegative stars, I would. Renting an RV from them was one of the most horrendous, appalling, and borderline dangerous experiences I've ever had with any company, let alone one that's supposed to provide reliable transportation and basic human sanitation. Where do I even begin?Let's start with the propane meter, which was completely inaccurate. It read full when it was not, which we only discovered the hard way. Then came the sewage tank indicator, which also falsely claimed the tank was empty -- it wasn't. Guess what? That surprise hits different when your black tank is full and you're not prepared. Disgusting doesn't even begin to cover it. The sewage hose itself was a disaster -- it literally wouldn't even fully connect. It looked like someone had DIY'd a fix with duct tape and forgotten about it. This led to spills and a very real health hazard that should never be present on a commercial rental. Moving inside, the fridge was absolutely vile. Sticky, smelly, and clearly never cleaned. I've seen gas station bathrooms cleaner than this. The water system? Overflowed while claiming to be empty. The gray water flooded into parts of the RV -- absolutely revolting. Again, the sensors were giving totally false readings. Oh, and the entire RV was filthy on pickup. Dust, grime, someone else's old food crumbs -- Cruise America clearly does not clean or inspect their vehicles properly before renting them out. It took someone with RV experience to manually re-circuit parts of the system just so we could function. For a nationwide company, their logistics are shamefully amateur. We rented this unit to support a medical setup at a festival, meaning we were depending on a functioning, habitable RV for essential services. What we got was closer to a rolling biohazard. If we hadn't had a friend on-site who knew how to troubleshoot failing RV systems, we would've been stranded in the middle of nowhere with a lemon on wheels and zero support from the company. This isn't just disappointing -- it's negligent and unacceptable. Cruise America claims its RVs are "ready to go," "fully cleaned," and "road-trip worthy." That is a blatant lie.

Avoid this company at all costs. Whether it's the owner or one of their employees, they drive like…read morean insane person. Just this morning in front of me I saw the giant red truck as shown in picture running stop signs red lights and then speeding up on the highway on highway 12, looking to the left, with their camera up, to try to take a picture of me because I took a picture of their truck at a stoplight. This is not a sane person driving it. Thursday, May 29th, I observed this truck run the stop sign at Challenger way *(just north of Mercury way) westbound, ZERO stop at sign, just rolled right thru, disregarding oncoming traffic.. Then at the stoplight just north of that intersection at Sebastopol road, No stop AGAIN, they ran the red light on a right turn on red. When I pulled up next to them at a stoplight on their right at the next intersection, they observed me taking this picture because then they drove like an even worse Maniac and trying to keep up with me. Making a left northbound on Stony point to get into eastbound highway 12, they swerved across multiple Lanes of traffic while towing a vehicle to get onto the ramp behind me, and then they desperately floored it while towing a vehicle to hold their camera up and turn to the left while they're driving 70 mph towing a vehicle. I can't talk about their towing ability, for all I know this is one person shop and this is the owner, but I sure hope they see this review, find out who was doing a pickup on Mercury way at this date and time and fire their ass. And if it IS the owner, what the hell? I know many tow drivers, they are METICULOUS about stopping, obeying every law, driving safely, why are YOU? Whoever They are.. They should not be behind the wheel. And before you think this a made-up claim, I have every bit of this on dash cam. All saved, getting turned into the police now. Who said they can't do much, but they will make a note. They said they would have to see it themselves, not second hand, and can't follow up on my dash cam, but it goes into their files?

A service request went from my insurance carrier 2.5 hours ago today and the provider never showed…read moreup or answered any calls from my insurance. We finally had to cancel the towing with this towing company and start all over with a 2nd company adding another hour to the tow request. Do NOT use these people to tow your vehicle!

Requested road side service thru my insurance and Bill's Towing was assigned. I've had two…read moredifferent tows by Bill's and both times, the drivers were very polite and professional. Since I went thru my insurance company, I did not have to deal with the invoices. Need a tow? Call Bill's Towinf.

Great service. Both battery and towing service went above and beyond. They came quickly and took…read morecare with my vehicle.

I am very pleased with this service. Everything he did was top-notch. He arrived when he said he…read morewould he texted me. He changed his date and time when the rains came, and I needed him to. He was professional in all ways, and I would highly recommend him to take care of your car. He knows what he's doing.

I am very grateful to this towing company. I called them with a very special need and special…read moretiming and they showed up on time did an excellent job of securing the car and getting it to the location it was needed , then when the rain came. They adjusted their schedule to meet my needs and they were highly recommended by Western auto repair on Guerneville and I love them ! I would highly recommend both places they've always taken care of my needs I will use this tow company again if I ever need him and I know you will be satisfied with his work. Very professional he texted me. He was on time. He did exactly what I asked him to do, he has a beautiful truck and knows how to use all of his equipment quite well. 5 stars