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Vic's Tow Service

4.8 (35 reviews)
Open • Open 24 hours

Services - Vic's Tow Service

Junk vehicle removal

Vehicle towing

Winch-out service

Vic's Tow Service Photos

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Recommended Reviews - Vic's Tow Service

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Reviews With Photos

My car stuck in a concrete island
Jennifer R.

I visited Petaluma on 10/30/21 only to get stuck in a new concrete island with a high curb (on one side); pics included. The design , curb height, was poorly constructed work, plus not visibly marked like the other new areas with cones, red rope and markers. If a pedestrian was to step into this spot that is dark at night or not watching where they were going during the day would lead to a broken leg and possibly worse. There's a 1.5-2 foot drop. Vic's Towing has been in business since 1981 and his level of expertise, was amazing. He's professional, friendly, very knowledgeable and precise. Granted the obstacles of the parking lot plus unable to maneuver his tow truck to utilize the wench; he got my car out- after figuring out the puzzle. He utilized wood and a foam block from his truck, plus used concrete pavers that the City left behind to wedge under my left back tire. Vic used a 4x4 piece of wood under my left tire after using the floor jack- so when I would drive up and out of the curb, I could drive off the curb straight with very minimal damage. He looked under my car and said the axle appeared fine, the sway bar was scratched but looks fine and minor scratching on one of my exhaust. It was completely drivable afterwards. Yay! The only minor damage received was molding clips broke off in 3 spots along the left side which he recommended an auto body shop could fix. Sure enough, this morning on 11/5/21, my local auto body shop, removed my back bumper, realigned, and realigned and secured the front molding area by the front right tire. Very minimal damage. Even though my insurance company didn't cover a quarter of the bill, the whole service that Vic provided, his skill level was well Worth it! Thank you Vic! You saved my day and made the rest of my day enjoyable.

Flatbed!!

Was out hustling on Black Friday making some Amazon deliveries with a friend in Sonoma County (Penngrove). We got stuck in some mud at one of our deliveries and felt very unwelcome and encountered hostility from the customers who offered us no help, water, food, restroom, or anything. I called my roadside assistance provider and within 3 minutes, they sent me Vic who called to confirm the details and address. Vic came within half an hour of the call like Superman and winched us out of the mud and got us on our way to continue delivering smiles for Amazon. Thank you Vic for the service you provide! The genuine smile and friendliness made us feel welcome in a part of the Bay we don't usually feel welcome in. I will recommend you to anyone who gets stuck or needs a tow in the North Bay.

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5 months ago

Vic is the man always helpful , fair priced and just a good guy he will go anywhere to help someone out give him a call

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10 months ago

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1 year ago

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1 year ago

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2 years ago

I highly recommend Vic. I used his services to tow my UTV. A very nice and trustworthy person with reasonable prices!

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4 years ago

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3 years ago

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2 years ago

His service was prompt and smooth. Within the hour! He had my 2020 dodge ram loaded up in a New York second

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2 years ago

Excellent and friendly service. Arrived on time and was very helpful. Vic went above and beyond!

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4 years ago

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6 years ago

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5 years ago

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3 years ago

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7 years ago

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4 years ago

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4 years ago

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8 years ago

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8 years ago

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8 years ago

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7 years ago

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6 years ago

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5 years ago

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5 years ago

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8 years ago

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8 years ago

Great service. On time, reasonably priced, friendly and easy to work with. Highly recommend Vic's tow.

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7 years ago

Needed to have a car towed, and Vic got it done quickly and efficiently. Will use again in the future. Thanks, Vic!

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8 years ago

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7 years ago

Vic was prompt and very helpful in placing my trailer on a difficult pad. Recommend him for towing any towing service. Thanks, Vic!

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7 years ago

Business owner information

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Victor V.

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7 years ago

I call Vic's for any towing and lockout needs! Always friendly and prompt! Beyond helpful! My go to!

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Review Highlights - Vic's Tow Service

“. Underneath- my sway bar was scratched, the plastic kit as part of the frame had minor scratches”

Mentioned in 2 reviews

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California Non Stop Towing

California Non Stop Towing

(76 reviews)

Great towing company. They were able to help me super last minute to get our car to local garage…read morefor repairs. Price was good. Super responsive. The person who handled the call was really nice. The driver was great too. He even looked under my hood to help me diagnose my problem. What a nice guy! He confirmed what I suspected. I thought that was pretty cool. At first I called a towing company out of Penngrove and they said they only did semi-trucks and referred me to this company. I thought that was nice of them and it showed me that they must be good if other tow companies refer to them. If you live in the area you should for sure use this company.

CALIFORNIA NON STOP TOWING If I could give Cruise America…read morenegative stars, I would. Renting an RV from them was one of the most horrendous, appalling, and borderline dangerous experiences I've ever had with any company, let alone one that's supposed to provide reliable transportation and basic human sanitation. Where do I even begin?Let's start with the propane meter, which was completely inaccurate. It read full when it was not, which we only discovered the hard way. Then came the sewage tank indicator, which also falsely claimed the tank was empty -- it wasn't. Guess what? That surprise hits different when your black tank is full and you're not prepared. Disgusting doesn't even begin to cover it. The sewage hose itself was a disaster -- it literally wouldn't even fully connect. It looked like someone had DIY'd a fix with duct tape and forgotten about it. This led to spills and a very real health hazard that should never be present on a commercial rental. Moving inside, the fridge was absolutely vile. Sticky, smelly, and clearly never cleaned. I've seen gas station bathrooms cleaner than this. The water system? Overflowed while claiming to be empty. The gray water flooded into parts of the RV -- absolutely revolting. Again, the sensors were giving totally false readings. Oh, and the entire RV was filthy on pickup. Dust, grime, someone else's old food crumbs -- Cruise America clearly does not clean or inspect their vehicles properly before renting them out. It took someone with RV experience to manually re-circuit parts of the system just so we could function. For a nationwide company, their logistics are shamefully amateur. We rented this unit to support a medical setup at a festival, meaning we were depending on a functioning, habitable RV for essential services. What we got was closer to a rolling biohazard. If we hadn't had a friend on-site who knew how to troubleshoot failing RV systems, we would've been stranded in the middle of nowhere with a lemon on wheels and zero support from the company. This isn't just disappointing -- it's negligent and unacceptable. Cruise America claims its RVs are "ready to go," "fully cleaned," and "road-trip worthy." That is a blatant lie.

DAA Towing Service

DAA Towing Service

(54 reviews)

I am Mz. Independent 'til my car breaks down lol. Guess AAA contracts out to such companies like…read moreDAA Towing when you're in the boonies, and not in Metropolitan areas. There was some miscommunication between AAA and DAA at first, then came Vernon who was a lifesaver (he was the 2nd tow truck driver). The first guy couldn't leave the area, as he was the only one in the surrounding area of 707. I got a call from DAA advising when the tow truck would arrive. I was almost panicking as the winery would close their gates at 5pm, and worried the tow truck couldn't come on-grounds after hours. On a Sunday in a rural area, these guys are in high demand. I never thought I'd be so happy to see a big tow truck coming my way. Vernon towed us back to Marin safely. Lesson learned - get AAA roadside assistance, it's totally worth it! Be safe and see you on Yelp (SYOY)!

I have never dealt with such rude and unprofessional customer service from a towing company. From…read morethe moment I called to ask questions about my vehicle, the staff had a terrible attitude and were completely unhelpful. Instead of providing basic information or trying to assist me, they were dismissive, rude over the phone, and made the entire situation unnecessarily stressful. When I tried to get information about my car being on their lot, I was told, "We're closed weekends," as if that were an excuse to refuse to answer basic questions about MY OWN VEHICLE. They made it clear they had no interest in helping unless I was physically there to have the vehicle towed out. There was absolutely no courtesy, professionalism, or willingness to communicate. As a result, AAA and I were left waiting for an entire hour while trying to get the situation sorted out. The lack of communication and cooperation was ridiculous and a complete waste of everyone's time. And to make matters worse, I was charged $700 for less than 12 hours that my vehicle was there. Seven hundred dollars for not even half a day is absolutely outrageous. The entire experience felt like a complete rip-off, especially considering the terrible customer service and lack of transparency throughout the process. A towing company should understand that people are often already dealing with a stressful situation when they need their services. The last thing customers should have to deal with is an attitude, unhelpful employees, and excessive charges on top of everything else. I would not recommend this company to anyone. The customer service was awful, the communication was unacceptable, and the price was ridiculous. If you value your time, money, and peace of mind, I would strongly suggest looking elsewhere. This experience was completely unacceptable from start to finish.

Roberto's Roadside Rescue - Roberto working on my Jeep

Roberto's Roadside Rescue

(508 reviews)

SoMa

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Vic's Tow Service - towing - Updated October 2026

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