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All Star Towing

3.4 (50 reviews)
Open Open 24 hours

Services - All Star Towing

Car towing

Fuel delivery

Junk vehicle removal

8 More Services

Motorcycle towing

RV towing

Flat tire repair

Flat tire replacement

Jump-start service

Winch-out service

Trailer towing

Vehicle towing

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Recommended Reviews - All Star Towing

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Finally we're out of the parking garage!

I want to HIGHLY recommend this company. My car was stuck, due to an electrical issue and my steering wheel locking, in a downtown Santa Rosa parking garage for over a day. No one had a tow truck small enough to clear the parking garage my company uses for our office. Three tow trucks later, they were able to get my car and tow it to the dealership. They were kind, patient, helpful and communicative . From the office staff working with AAA, to the driver that came out and finally the owner of the tow company himself, they literally rescued my car, and me. I am very grateful to them all and truly appreciate them!

I was stuck in the mud in my lowered car, the tow truck got there and pulled from underneath my car instead of tow hooks on the front, which would have been fine if my car wasn't lowered, it warped my $400 dollar lip and broke all the brackets on the left and right side of my front bumper. He ended up only pulling me about 2 feet then told me it was going to be "3-4-0" (his English wasn't the best, after some negotiation he confidently told me and my girlfriend "2-0-0" was acceptable, then got in his car, then came back out with his manger or someone on the phone and took back his offer, when I questioned him on why he changed the price he said "it's Mazda Miata not worth anything, which I think is unprofessional and complete bullshit. I paid 340 for a broken bumper and to be pulled 3 feet out of some mud.

Eddy C.

I don't mean to sound like a Karen but no other place has disappointed me like All-Star Towing has. I don't ever leave a bad review but I feel really inclined to share my experience in detail for the sake of others less knowledgeable than me. This review will be long and detailed so that there can't be any room for false justification. (Just in case these scummy artists attempt to falsely justify anything) I'm an average 20 year old college student who had crashed their car in a freak accident. Police dispatch called up All Star Towing to get it off the streets but their terrible towing skills cosmetically damaged my car much more than me physically crashing it and having it flip over completely did. I let it slide because towing a car off the road can be tricky. My car is pretty beat up so I call them up the next day explaining I would like to sell the car off for money and am told by one of their agents I'd only have to pay about $395 for storage and towing fees if I come in on Monday, then when I do show up on Monday, I'm asked to pay $815 instead. Without much explaining, I'm also handed a Transfer of Title application... Me, not knowing any better begins to sign away, BUT before finishing, I ask them if I can at LEAST retrieve a 3rd party stereo system I had personally installed in the car. They refuse to let me, saying that other than my personal belongings I've left behind, I'm not allowed to remove any parts or mods physically attached to the car, including my stereo. I'm also told that even after paying all towing and storage fees, I still won't be able to remove anything attached to my car due to vague BS safety and "liability" reasons they kept coming up with. I refused to finish signing and I step outside their office to call up Cream's Towing and schedule the removal of my car from All Star Towing the next day. Then I go back inside and pay up another $85 for another storage day. (That's a grand total of $900) One of the butthurt office workers not knowing I had paid for another day was bold enough to rudely tell me I need to come in before 10AM tomorrow or else they'd throw my car out onto the streets before his coworker corrected him. Not once did I disrespect any of them. I definitely think the people who work here could've handled my situation much better but looking at all the other reviews, this seems very common. I'm just an average college student and not knowing any better, almost signed away my car to them. What doesn't sit well with me was the fact that this can happen to anyone. I'm left with the impression that All-Star Towing is a business ran by unprofessional crooks who lie and misguide to take advantage of those who don't know any better. I only wish PD had called up any other towing service, It was very unfortunate. I don't ever recommend coming here, unless you want to get screwed over of course ¯\_ (ツ)_/¯ Cream's Towing and Dismantling, on the other hand, HELPED me remove any and all the parts that I wanted from my car and even paid me for the rest that I didn't want. They didn't charge me for towing either. They're definitely the people to go to for all your car needs.

My cars tires being mounted

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2 months ago

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10 months ago

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6 months ago

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7 months ago

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1 year ago

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1 year ago

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11 months ago

Victor was amazing. Friendly, efficient and a total rock star! So appreciative Victor truly understands connecting with customers

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11 months ago

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5 years ago

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3 years ago

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2 years ago

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5 years ago

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5 years ago

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4 years ago

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3 years ago

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3 years ago

They Don't communicate, about towing my vehicle. And the didnt communicate about how much it was gonna be to hold it.

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3 years ago

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Jesus M.

Thank you We are glad we were able to help you

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5 years ago

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6 years ago

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4 years ago

the worst customer service ever... the lady in the office is extremely rude and try holding cars for personal gain

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9 years ago

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5 years ago

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8 years ago

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9 years ago

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11 years ago

Beware, they are scam artists that will try and take money from you. Would give no stars. Use an actual tow service instead of this joke.

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Ask the Community - All Star Towing

Review Highlights - All Star Towing

I was able to get a safety tow from AAA after using all 4 of my tows for the year and got Luis as my driver.

Mentioned in 5 reviews

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All Star Towing - towing - Updated May 2026

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