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    Mc Autonet

    3.0 (2 reviews)

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    CarMax

    CarMax

    (39 reviews)

    Northwest

    My husband and I stopped in at 8:15 tonight as this location is open until 9:00 pm. My husband went…read morein and asked to see a specific vehicle (as we know what we're looking for) and already have the financing. They didn't have the SUV, but had a truck he's been eyeing (I'll drive whatever he selects). We need another vehicle but are seriously considering buying two. He asked about the price and was okay with it. Anyway, he asked to check out the truck and the gentleman told him it should be unlocked but no one was going to show it to him tonight, and that he could make an appointment for tomorrow. My husband told me that he was going to buy it (year and mileage were what we wanted for the price), if the gentleman hadn't been such a jerk to him. We're not looking to waste time. It could've been so easy for all involved. CarMax lost a sale and we'll definitely skip them on future purchases. (Stopped into CarMax's Mansfield location a few years ago where the service was the same.) We're good.

    I"ll never do business with them again. I paid $400 to have a 2025 hybrid car driven from Cleveland…read moreto their Columbus OH store so I could test drive and buy. I took the car for a test drive and hear a whining noise like a wheel bearing or electric motor issue . I said I didn't want the car because of the noise but they still kept my $400. They are unethical like the stereotypical sleezy car salesperson. Felt quite judged as a member of LGBTQIA2S+ community I feel violated and have contacted stonewall to boycott carmax. Danni they/them

    Mc Autonet - usedcardealers - Updated May 2026

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