The location listed on YELP is its OLD location. The people who live there (mother and small…read morechildren) just said that "we don't run that anymore". Could be his Ex. They still answer the phone though at the number on YELP and seem to be acting as a tire place and claim to have a location, but they were closed when I called back to verify. This should get de-listed.

I called this business at 10:30 AM for two flat tires on my vehicle. They responded quickly and had…read moremy vehicle loaded on the truck and we were heading down the road by 11. Chad replaced both bad tires with new and had me back on the road by noon! I didn't have coverage to help pay for the tow, but my total was still less than I anticipated. Great service and great price! You won't be disappointed.

Predatory practice. Was towed less than 10 min from accident site. After arriving I was given a…read morebill of $400+ and told the only way to avoid paying that much was to then have them tow it to their impound lot and hope my insurance would take care of the bill. I also did not choose this company, they were called by authorities bc it would have taken too long for the tow truck my insurance would send to get my car off the side of the highway.

My experience is that the Columbus operation is worthless. I called the phone number and got a…read morerecording to call a 800 # dispatch answered and I told them what I needed. I was put on hold and then they told me they couldn't get a hold of the manager. They would have them call me when they got a hold of them. I never got a call back. To answer your question it was Tuesday. To me it doesn't seem to matter when it was, it happened. Don't know who is running your shop but it appears they don't want to work.

Precise Collision and Glass was wonderful to me. I was referred by a friend and can see why!…read more Sadly my car was a total loss, so I wasn't able to work with them as much as others may need. However, the steps that happened were top of the chart. Liz went above and beyond after hours to walk me through everything that would be occurring. She kept me up to date on my insurance and the driver at faults insurance. She even had to take a check to the tow yard because they weren't doing their part quick enough. I was beyond frazzled after never gone through this process before. But, Liz made me feel like I was number one, despite having many claims she deals with daily. Matt also was helpful in letting me know ways I'd be able to get the best from the Insurance Company on my total loss. Oh and Tony took off the license plate for me. It's a great place for sure. It has that home feeling when you walk in and are greeted so well! I'll refer all my friends, family, and all of GC here

Precise did a wonderful job on my car, they dealt with insurance claim ,I bought my car at precise…read morein south Bloomfield when it was hit by semi. Chris sent me to precise auto and glass in Grove city to fix it.i can't say enough how grateful and thankful for all help i have received from Precise.if you need buy car or have your car fixed call Precise!! Everyone at Precise are the best.

During a major snow / ice event we had to call B & M services to assist our daughter, who lives in…read morethe campus area, with her vehicle being stuck. The company sent Robert. He was able to assist our daughter in a very expeditious manner and refused even a tip because the situation was not near as severe as we were under the impression of, and basically required just being a steady hand guiding our daughter and the vehicle. This company should be proud to have Robert serving them as well as our community. Integrity matters folks and Robert has it ..... Thanks Robert ! Todd and Dyanne Stewart

Wow! The friendliest towing company I've ever encountered!…read moreWe had an odd towing request and called a couple other company's and they turned the job down. BM TOWING didn't, They were here promptly and got our bus turned around without a question! James and jimmy can tow anything you need! HIGHLY RECOMMEND!

Ended not getting my car serviced here as I ended up buying a new one instead. However their…read moreresponsiveness, the wellness to accommodate my schedule, and the general concern for my personal well being first and foremost over the car was much appreciated. While I hope to not ever have to use them, I would if it became necessary. Their quote and their thoroughness was reasonable and straightforward.

I dealt with Crash Champions on Wrst Broad St in Columbus ohio on the hilltop. 2 years after the…read morewreck and I find out because of terrible work the car has to be totaled! I contacted them so many times yet did the do anything? NOPE! BEWARE!

Worst towing service I have ever called. After explaining to the owner over the phone that I was…read morestuck in the snow, he showed up and threatened to leave me in the snow if I couldn't hurry up and explain again while he was at my car because he was cold. I asked him if he was the same person I person I just talked to on the phone & he confirmed he was. I was confused because I had already told him everything before he came. Needless to say, he did nothing. He claimed something on the truck was frozen so he left. I ended up having to wait on another company which took another hour after I had already waited in the cold for him. I would not recommend them to anyone ever.

Ron is fast, friendly and amazing. The tow company that my insurance company originally called (Pop…read morea Lock) got there 2 hours later and was unable to help me. I contacted my insurance company again and they called Mr. Helps to come save me. I was scared, cold, hungry and a complete mess. Ron called me to let me know that he was 15 minutes away and that he would call me periodically until he arrived to make sure that I was safe. When he got there he told me to get inside of the truck while he loaded my car, because it would be warmer and safer. Long story short he calmed me down and got me home safely. Very friendly, professional and knowledgeable guy! I will always call Mr. Helps if I need anything. It was a pleasure doing business with them. Trust me! If you're in a rut please don't hesitate to call Mr. Helps! I can't thank them enough! Once again thanks for helping me!

Let me by starting i never thought this would happen …read more.... we have used this place more than once over the years ...... and have witnessed his good work buttttttttt Long story short ...... This place has had my truck for over 2 and a half years .. and it was excuse after excuse after excuse. From we are waiting on parts to saying kid stole the parts to my truck to whatever he could say . No matter how pissed i got or threatened he just blew it off . And then got my truck back with air lights on and check engine and a "new" battery ....... My driver door doesnt close right Do not go to this place ! Please avoid at all cost

I am truly so confused by all the 5 star reviews for this place. Working with Integrity Plus has…read morebeen the most baffling, frustrating, and disappointing experience I've ever had with a business. Please don't make the same mistake I did--take your vehicle literally ANYWHERE ELSE for repair. I was in an accident (for which I was not at fault) in late July, 2023. I went and got an estimate at Integrity Plus on July 27, 2023. I chose them because they're very close to where I live and they were a Nationwide On Your Side Repair Network partner, so all the work would be guaranteed for the lifetime of the vehicle. I dropped my car off to them for work to begin on August 8, 2023. I was told that it should be done in 2-3 weeks. I got my vehicle back today: December 19, 2023. That's close to 5 months later. I lost track of the number of times we were "promised," "guaranteed," or "assured" that my van would be finished and back in my possession "by the end of the week" somewhere after the 10th time. There was always a different excuse, ranging from "we're waiting on a part to come in" to "the part came in wrong" to "we're understaffed," and then a promise that it would be done on a certain day, and inevitably, that day would come and go without a word from them. The official estimate wasn't even submitted to my insurance until a month and a half after my vehicle was dropped off to them. There were times when they just wouldn't return my calls, so I had to call Nationwide to intervene or send my husband over to see what was going on in person (he's far less of a pushover than I am). Even after Nationwide transferred responsibility of payment for my rental vehicle to the shop, it was still radio silence. I received a call two Fridays ago saying that all that was left was for my car to be detailed, and it would be ready either that evening or on Monday. Another week went by before they were apparently able to "get to the detailing," which I'm confident either never happened or is simply the worst detailing job I've ever seen--my van is dirtier on the inside now than it was when I dropped it off, and considering I have a toddler, that's really saying something. I decided not to make a fuss about that, because I just wanted my van back, but I took pictures of the interior as it was when I picked it up and have included them with this review. When I went to drop off my rental vehicle, the rental company mentioned that they've had significant problems with getting Integrity Plus to pay them in the past, and it apparently happens quite often due to the insane amount of time they take to repair vehicles. They said I'd have been better off choosing ANY other shop in the area, and I believe that's true. I anticipate that we'll probably have more problems getting them to pay that balance before all is said and done. The exterior repair work is good--meets expectations, at least. But it's nothing that should have taken almost 5 months to complete. The one and only positive about this whole experience was interacting with Glenda, their front desk/administrative person. She was so kind and understanding, even when I was at my most frustrated, and she tried to advocate for me to the best of her ability. On our first meeting when I went to get an estimate, the owner, JR, spent a frankly bizarre amount of time talking about the name "Integrity Plus," how it was inspired by God, and how he's a man of his word. He has proven over the past five months that all of that is a farce. I am typically an extremely compassionate and patient person, but even a saint's patience would be tested by all the lies, broken promises, and lack of communication from this shop. They should really be ashamed to call themselves "Integrity Plus," as the name is nothing but irony when compared to the service I received. Even if the staffing issues and supply wait times are true, they are clearly taking on more business than they can handle and failing in their communication with their customers.

My vehicle was totaled in an accident and towed to Al's Towing. WORST service experience from a…read moretowing facility!! WORST!!! Negative Star! WORST!! Cussing at my wife!! My wife went to pick up our items from the truck. The gate was open so she pulled inside it. A large man came out screaming and yelling at her. He cursed at her REPEATEDLY and stood nearby glaring at her intimidating. She wasn't comfortable staying as he yelled "Are you done yet?" If you EVER need a tow...don't call or ask or accept one from these guys. EVER! I'm a pastor and I make enough of my own mistakes. But this was out of line and the height of verbal abuse to anyone. We weren't trying to cause problems and just trying to get our belongings and felt like 3rd class citizens. He didn't want us there as he acted like they were closing and we shouldn't be there longer than a couple minutes.

Great, Great, group of guys here!…read more Al is the man! He came out to help me get my truck to the Audi dealership. We got there 7min before closing and couldn't find anyone to help us get it off the bed. After almost an hour Al finally made it happen! Good dude, great guy, hard worker! You all have a customer for life in me!