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    MB Motors

    2.3 (62 reviews)
    Open • 9:00 am - 7:00 pm

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    I purchased a BMW XM5 from MB Motors LLC and had it delivered to my home in Southern California. Within two minutes of taking delivery, I experienced two serious issues: the emergency brake failed, and a check engine light illuminated with a cylinder 3 misfire code. Prior to purchase, I requested a pre-purchase inspection (PPI). The salesperson, Emil Vinberg, declined to allow the PPI at the shop of my choosing, stating he did not have a good relationship with the technician there. I later learned from that technician that MB Motors does not permit PPIs at his shop because they were unsatisfied with findings he had reported in the past. I was directed instead to SK Motorsport for the inspection. This raised concerns for me, as Emil described SK Motorsport's Joe as a personal friend. Notably, the PPI report from SK Motorsport did not identify any of the issues present at the time of delivery. Neither Emil nor anyone at MB Motors disclosed any pre-existing issues with the vehicle. After taking delivery, I contacted both Emil and General Manager George Boulos. Both have refused to accept any responsibility. I have provided them with photos documenting the mileage -- confirming the car was driven less than two minutes -- along with photos and video of the defective components. I have since had the vehicle towed to a reputable local mechanic, who quoted $3,000 to repair the emergency brake alone. I have offered to share full documentation from the mechanic, including the repair estimate and mileage verification. To date, MB Motors has not responded constructively. I will be attaching photos and video of the issues to this review.​​​​​​​​​​​​​​​​

    Robbed us of new tires as well we just put on the truck. Sold with bad tread and needed to be replaced.

    Still stands at one star as they commented and still take no responsibility for their own actions. It is condescending putting the blame on your customers. There was no light on for it to get serviced. The warranty company demanded the engine get pulled out because they wouldn't accept the code while engine was in tact. Your warranty company. The problem wasn't the lack of service in the seven months we had it. The problem is the lack of service the 13 months it was sitting on your lot. They denied because of your lack of service and maintenance, not ours, your own warranty company. You robbed us and everyone deserves to know so it doesn't happen to them too.

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    4 months ago

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    2 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    They never return phone calls. They did not deliver the "We owe you" items. I do not recommend them.

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    4 years ago

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    3 years ago

    George provided exceptional service, making my purchase a smooth and efficient process. I would gladly do business with them again.

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    Ask the Community - MB Motors

    Review Highlights - MB Motors

    “George provided exceptional service, making my purchase a smooth and efficient process.”

    Mentioned in 21 reviews

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    (45 reviews)

    Let me start by saying - finding a good mechanic is hard to find especially for a BMW ... moving to…read morea new town after living in Seattle- I was always being over charged and taken advantage of.... This is like a unicorn here!! Keith the owner answers the phone on occasion and clearly cares about the service he provides and it shows. When I arrived at my appointment the guy at the counter held out his hand and said Welcome I'm Tyler! He gave me a run down of what they do and also offered a loaner car?? Huge bonus - When I came to pick it up - it was closing time and Keith was such a sweetheart and said - I'll have someone Monday call you and total you up - what you are letting me leave without paying yet??!!! Maybe I've been jaded from city life but that never happens - the mechanic came out (Austin) and was super informative and told me all he did. Super awesome experience and you can count on me to return for all my service for my BMW. Last unexpected bonus - they washed and vacuumed my car!! Thank you guys for being awesome!!

    Keith Cox was very happy to work with me back on Thanksgiving Day last year in 2022 . My 2001…read moreDaewoo Station wagon was sold without my permission to Johnson Towing Company and the YWCA evicted me from their ballroom which I was hoping to stay in until I could get on my own 2 feet but Stacey George was admitted that she didn't want me in her shelter YWCA and she sold my car when I was sleeping in it on Thanksgiving Day and I drove out of the Johnson Towing Company in my 2001 Daewoo Station wagon and Keith Cox Autobahn put my car and I in a nice 10x10 storage unit and he only charged me $200 for a month. I miss my car so very much and I'm glad to know Keith Cox and his business is 5 Stars and I love you all so much I am glad to have met all the employees at Keith Cox Autobahn Storage units located on 1814 Ellis Street Bellingham WA USA 98226

    MB Motors - usedcardealers - Updated October 2026

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