As I look through the reviews, I see a mixed bag, and many dealing with oil change / maintenance of vehicles. This review is for the great and informative staff on the SALES side. When you drive there to look at a Range Rover, and are shown, and leave with the jaguar of your dreams, it' says something. Good selection, and honest staff. read more

The AutoHaus - Car Dealers Near Me - Bellingham, Washington

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I recently purchased a BMW X 5 great salesman Gator no pressure just handed us the keys and said take it for a drive. Ended up buying it that night, super quick in and out of the dealership in less than 2 hours. I very highly recommend this place for a quality used car. read more

The AutoHaus - 2014 BMW X5 - Car Dealers Near Me - Bellingham, Washington

I recently bought a car thru Autohaus and a local mechanic. When I messaged Autohaus to help me get in contact with mechanic to ask him a question, Autohaus chose to blow up my phone for two hours telling me how inconsiderate I was to message on the 4th. Then called me bitch. Then when I said I was going to leave negative review, Autohaus threatened they would take me to court for it. And then....they said despite paying them money and signing papers, they wouldn't license my car. And when that illegal threat didn't fly as I let them know I already had my license and title, he threatened to take down mechanics business if he followed through on his guarantee to help if anything went wrong! This place is disgusting!! DO NOT ever do business with them!!!! I have full screen shots of entire conversations if any of you would like! here's a couple attached read more

The AutoHaus - Threat to not license car despite paying for it and signing papers - Car Dealers Near Me - Bellingham, Washington

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I went to test drive a car that was imported from Canada. the american Carfax showed a clean carfax, however during the test drive we opened the glove compartment to discover the canadian carfax that showed the car has been in an accident. This was not disclosed to me by the salesman, Gator, who when I confronted him about it had nothing to say. I would not recommend buying a car from them. read more

They sold me "warranty" for my vehicle at $4,200 price. When I read that "warranty", I found out that it doesn't cover anything. I want to cancel it but this dealership is just ignoring me((( read more

LONG - BUT WORTH THE READ PLEASE *CAUTION* Where do I begin. First off I would caution anyone to go to this dealership, as they do not sell quality reliable vehicles and even worse - sell dangerous ones without proper inspections. Their customer service is awful, and they treat you like dirt from the get go. First off, the main person you deal with goes by the name "Sergio" who does not technically work there according to him - but rather volunteers his time to be there so he said. So... initially we though that was sweet of him until we found out that no one else really pays attention to you or spends time with you there either. You're left alone for hours waiting and waiting on someone to help you and when you do get someone you still end up waiting forever. We were trying to talk about the price of the vehicle with Sergio until he became immediately flustered and angry and went to go get his so called manager involved which took even longer and we were ignored once again. We saw the co owner and manager yelling with Sergio from what looked to be a heated argument. Finally, we were able to speak with a manager or co-owner and bought one of their Audi Q7's because we needed a bigger vehicle for our family. I was told it went through inspection and had been shown the carfax so I believed in their so called "family service" that they offer customers (they say you're part of the family now) which is a complete lie. My brother in law and I drove off in the Audi to not only discover that it had severe water damage and it started raining and the interior of the vehicle became wet on each side of the front cabin, but even worse THE BRAKES FAILED. We were getting off the freeway, got a warning that came on a few times on the dash and all of a sudden we could barely stop the vehicle before swerving to the right to avoid all the vehicles in front of us, and almost hitting the guard rail. We were so in shock it took us a minute to process what happened and that we were okay - we tried to restart the vehicle, and move it away from the freeway to a safer location and the breaks never came back. We drove it down a hill and barely made a turn into a park & ride to call for a tow truck to come and help us which by the way was at 10pm or so at night. Completely ridiculous and DANGEROUS. How is a dealership allowed to sell vehicles with NO BRAKES? We could have been seriously injured or died, let alone also other people could have been as well. we had to call my fiancé's father who has a tow truck to help since no companies were available and I had to miss work since I work night shift. We contacted the dealership immediately through email and left a voicemail as they were closed at this time. We came back and we should have just dropped the vehicle off and left after what we experienced ... but for some reason I decided to give them another chance because they seemed to somewhat care about the situation being how serious it was. Even sitting with the owner, they showed up late, and were telling us that if lawyers had been involved with this situation it wouldn't matter because the owner's brother is a lawyer... which doesnt matter - I'm sorry but when you are completely in the wrong and endangered our lives and say THAT to us... we shouldve walked out right then and there but I needed a vehicle for our family and spent so many countless hours already dealing with this. I ended up getting a different Audi Q5. In our contract - it clearly stated that the owner was to install HID headlights in the vehicle per request that they honored. Well, they have been dodging me since I bought the vehicle after I gave them multiple on top of multiple chances to schedule an appointment and there is always an excuse. Moral of the story here if you've made it thus far is, STAY AWAY FROM THIS DEALER if you care about your well being and family. There are plenty of other reputable dealerships that will not do this to you and now the law is involved as well as the BBB, Attorney General, and other various departments. read more

The AutoHaus - DANGEROUS VEHICLE - Car Dealers Near Me - Bellingham, Washington

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First time ever buying a used car. Sergio was our salesman. He was pleasant,warm and welcoming right off the bat. No pressure, let us drive the car with no restrictions. We purchased a 2014 Range Rover Evoque Prestige . So far so great. The finance person was very professional and we felt at ease. Thank you Autohaus read more

They will lie to you then lie about lying to you and say "I would never say that!" Just to lie the exact same way they did the first time two more times in 24 hours! Sergio told me he had a great memory and would never talk about the service department because it's not his department. Then did the exact thing he said he'd never do two more times in less than 24 hours. I said "I felt like you said whatever you had to to sell me the car" And he nodded his head in agreement like "yeah- of course!" then tried to backtrack and go "no, no, no." These guys are the epitome of the sleazy used car salesman who will do and say whatever they have to to get your money. They say they're a luxury brand and their customers love them and feel so cared for. A well curated lie. They tried backing out of services they promised and only went through with it because I had it in writing. I went to a low end dealer the year before for a suv that had the alternator go out almost immediately. It wasn't in writing but that guy still replaced it, gave me gas cards to make up for my trips out there even though it was a short distance, and gave me a car to take while mine was getting serviced. These people sold me a car that was more than three times as expensive as the one from the low end dealership and I had to fight for a fraction of the service I got from the other guy. They will screw you over the moment they get the chance. Don't trust them. Don't give them your money. read more

Shady business dealings. Rude, non-responsive, they will take advantage of you. They buy damaged/salvage/totaled cars from Canada, import them to the US where they don't have history records, and then pawn them off as clean title "accident free" cars. They didn't disclose damage and refused to give me back my money in its entirety. The owner Riad also threatened to tie up my money "for months". The salesperson Sergio doesn't "actually work there" probably to avoid legal liability. The owner also makes a point to tell everyone his brother is a lawyer, in order to intimidate and discourage from legal pursuit. Don't be a victim and find somewhere else to purchase a car. BELIEVE THE REVIEWS. read more

The AutoHaus - Car Dealers Near Me - Bellingham, Washington

Not a great experience here trying to buy a Blue 2016 BMW X1 M Sport with VIN WBXHT3C3XG5E54275. TLDR: Canadian carfax snippet attached, it was in 4 accidents which totals ~30k in damage they claim they know nothing about. Brief timeline of events 1. Car was up for sale last week, it got taken down presumably because it sold. Miraculously it reappears today so I call them. 2. Guy picks up, I believe it's Sergio, he says "yeah, the shipping costs were $500 extra due to a documentation error so some guy in PA decided against it." I ask some questions and he says "you better hurry, some guy is driving up here from Oak Harbor now but you can secure it with a $1000 nonrefundable deposit". This part is important! I ask about if the car was in any accidents because it was from Canada and he "looks through his email" and says he can't find anything, but they buy from this place all the time so they trust them. I hang up to think it over. 3. I call back and ask if I can make the deposit with stipulations, like having the car checked by a mechanic first and he says yes. Then he says "I've had 6 calls about this car today. Yeah the guy from PA who wanted it his credit was denied or something and he's working on it." Odd, story changed... I hang up and call some mechanics. 4. The mechanic (Andrew?) at "flat black automotive" was great. He told me to look out for rust/corrosion on Canadian cars (salt on the roads more than us) and that he could check it out for me and said if there's any rust/corrosion to walk away entirely. 5. Mention the rust/corrosion and I'm told "we buy from areas that don't really get snow so it doesn't happen with our cars". Call back and ask to put these inspection stipulations in writing and then I'll put down the 1k. They say they don't like to make agreements like that (I can see why now...) and that the car will be brought for inspection tomorrow. But, if I really want the car, I should just put the 1k down because it could sell overnight via their online business. 6. I decide 75$ CAD was worth not having a fucked up car so I pay it and sure enough, attached below is the accident report for this vehicle. As another reviewer points out, it says "auction announced as accident repair". The Autohaus responded to that reviewer saying it "was purchased from a wholesaler that we have had several interactions with and have never had an unreliable nor disappointing purchase". Well, either they need to stop doing business with this wholesaler, they have multiple wholesalers doing this to them, or they're lying. In the end, this dealership is wholesale buying cars from Canada all the time and selling them for 15k+, they should get a subscription and carfax the cars if they want to prevent this, but they don't because they can't be held liable for what they don't know. Even if this car was a steal, the damage was all cosmetic, or whatever; at this point I don't want to give my business to shady people and I don't think you should either. read more

The AutoHaus - Canadian CARFAX showing 30k in damages they claimed to not know about and don't show up in US carfax. - Car Dealers Near Me - Bellingham, Washington

I've purchased six cars total from Autohaus and my experience has been positive. All used cars have some issue, but they have gone above and beyond to be reasonable on any repairs that were needed. Sergio has been my sales person for years and is a very honest person, and a pleasure to deal with. read more

An internet search revealed the best candidate for a late-model Chevrolet Silverado 3500HD diesel long-bed pickup was at The AutoHaus as a used vehicle, a heavy-duty work truck sitting surrounded by a fleet of exotic fast-movers. I requested more information and Sergio responded very quickly with a telephone call. Wife & I drove 75 miles to Bellingham the next morning. We were impressed with the vehicle, and Sergio's warm and helpful manner. Long story short, we quickly reached a sales agreement. Since we were in the process of moving from WA to ID, he was extremely helpful with assistance and papers for a temporary WA permit allowing travel to ID for licensing and taxes. The truck is flawless; driving it is a dream. Buying it was a pleasant, friendly experience, with great customer service. read more

I tried to buy a car here back in March/April. I was looking for a Porsche Cayenne 958. They had a black Turbo with tan interior that matched my Panamera so I took a day off work and headed to Bellingham right when the store opened. When I got there unfortunately some people must have been there even earlier somehow and were already test driving the car and decided to buy it. That's not my gripe with this dealership. That was my own fault for not holding it or calling ahead or something like that. It's the spiel I got from Sergio after the fact. He made all these promises of finding another car of similar type or selling me his car or yadda yadda. He even made a lie to make me feel better or something by saying the couple test driving the Cayenne were also going to buy their old Ferrari 360 only if they got both cars (they didn't buy the Ferrari or even test drive it or anything). I mean if he's gonna make lies like this it makes me wonder what other lies he tells. There was even a guy on the phone coming to look at the Cayenne who did have a prior appointment that was driving up from Tacoma and Sergio needed to tell him to turn around. Also I noticed they cheap out when refurbishing their inventory. The 500HP Cayenne had some of the cheapest new tires you can find on this side of the internet. I also suspected it had transfer case issues as they changed the diff oil as some sort of hail mary fix you read about on the forums like Rennlist or 6speedonline. read more

the car they sold me looked great but it was shit leaking oil no ac of course riad the owner the dick head he is tried to take every measure to not pay for the repairs we paid 275 dollars to have the cars ac recharge 170 previous to that as well , they didn't send out any registration or tag information until almost 55 days later ultimately after riad and the auto gays of Bellingham pretty much refused to fix the car went to several different auto repair centers gathered multiple quotes and it still wasn't what they wanted to pay , BUYERS BEWARE THEY WILL SELL YOU A FUCKING PIECE OF SHIT . have tons of documents of pictures and conversations and also reached out to the state attor general they couldn't do shit so I had to go the lawyer route we shall see how this plays out read more

The AutoHaus - Car Dealers Near Me - Bellingham, Washington

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The AutoHaus sells on eBay, under the user ryoussef. I bid on, and won a 1990 Corvette. I immediately paid the required $1000 deposit. I woke up the next day to find that immediately after the payment (around 2 am PST), they canceled the sale, and gave the reason as "item out of stock." Now, I had communicated with them via eBay messages the 2 days prior and they assured me the car was in great shape, and had no mechanical or electrical issue. Looking back at their history on eBay, they previously had "sold" the vehicle recently and also canceled the sale. Both times the winning bid was much less than their listed price for the vehicle on their website, which, by the way, still shows the vehicle in their inventory, for sale. Looking at their feedback on eBay, they have a history of not honoring sales, and not delivering items won. They've been on ebay for 18 years, so they know the rules and processes. They intentionally are fraudulently listing auctions as "no reserve," but then don't honor the winning bids if the price isn't to their satisfaction. This is breaking a legally binding contract. They are not trustworthy. I feel I have to warn future potential customers. read more

The AutoHaus - Vehicle at The Autohaus - Car Dealers Near Me - Bellingham, Washington

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Terrible customer service. The Lebanese guy yelled and belittled the whole time since I asked for a lower price. Just for negotiating.Very rude people. Riyad was another guy who was super condescending and rude on the phone, when I called back to complain about my experience after I left. Sergio was the salesman who promised for stuff that sales manager, the Lebanese dude, refused to give as well. They're all very dodgy. shady people trying to get your money only with terrible "service". As a female, I felt extremely humiliated and abused for being at that dealership by myself to buy a car. Stay away! Read the other reviews about their wrecked cars from Canada with clean carfax records. Watch out and stay away from this sexist, misogynist, thieving awful place. read more

Bought a vehicle and within a week it araered making Grinding noise. Took it it in to be fixed the fixed in in a few minutes a clip had come off a d caused it to run against some metal. Few days later it happened again and they had it for a day. It still make a smal sound and doesn't drive correctly. It seems the mechanic was only guessing as to what was wrong. I felt they treated me differently because iam female they treated my husband much better. They have nice autos for sale but I will someplace else for maintenance read more

So after a bit of back and forth with Riad, we came a to a census that they would in fact refund the deposit. Unfortunately things did nothing work out for anyone in this transaction as both parties spent a ton of time and some resources however, it's nice knowing that used car dealer does in fact have a human conscious to do the right thing to fall back on in a time of dispute. I would definitely recommend dealing with Riad there as he is the more reasonable/sensible persona there (out of the ownership group) that does in fact try his best to not sell a car but to do the RIGHT THING ! read more

Nice guys, no bs, easy fast experience, gave me a great price on my trade in, had financing all ready, in and out of there with an hr, even got me better financing than my credit union would have. read more

The AutoHaus - Honest nice guys, no bs or games, which was very refreshing. - Car Dealers Near Me - Bellingham, Washington

BEWARE! DO NOT BUY A CAR FROM THESE SCAMMERS! TAX FRAUD! I purchased a BMW X5 from Autohaus which has had nothing but problems accompanied by absolutely TERRIBLE customer service. At the time of purchasing the vehicle, the trunk did not open. I was told this would be fixed at the time of purchase and I would be on my way... well, the trunk "fix" lasted about 5 days. I drove the car in total about 1,000 miles before I experienced a MAJOR oil leak, along with the already broken trunk. I had the car towed to the shop, where it was inspected and "fixed" for $2000. They estimated the fix to take 3 days... which turned into 10. Finally, the service department called me to tell me that since my car had been sitting at the shop it had developed a faulty alternator... causing a transmission, braking, and chassis malfunction. Supposedly, this issue didn't show up on the initial inspection and I had absolutely no issues with this prior. WTF?! Again, I reiterated that I had just purchased this vehicle - their solution? I was told that the service department had nothing to do with the sales department so there was nothing they could do. Other MAJOR issues with this shop AND dealership include the sale of damaged Canadian vehicles (my X5 as a perfect example) and the owner Riad admitted to TAX FRAUD/evasion - he did not report or include services which they performed on my vehicle in order to avoid paying taxes on them. If you decide to purchase from this absolutely horrifying company, make sure you come prepared with a lawyer, thousands of extra dollars, a towing membership, and a lot of time to waste. read more

I have purchased two BMW automobiles at this independent dealership over the past 3 years. On both occasions they were the by far the most positive major negotiated purchases I have ever completed. There is zero pressure from this calm and friendly staff and within this office. They are professional, courteous, attentive, personable, reasonable and above all nice people. Their product is high quality used luxury/performance vehicles. My choices were a 328i coupe for my son previously and an X5 most recently. Ask for Sergio, he is a consummate gentleman. read more

Save your hard earned money and buy a vehicle anywhere but here. Not only do they sell a majority of wrecked vehicles from Canada with a clean car fax in the United States, but they are just blatant thief's. We traded the vehicle in 30 days after our purchase because it was clearly wrecked. They then stole about 1800 of our warranty check. We spoke to the warranty company and they told us the amount we should have got back and that it was sent to AutoHaus. I have over 20 unanswered calls to Riad, who claims to be the owner, and lengthy emails where he takes responsibility for not returning the money, but we haven't got our money. This has been going on since February. I will continue to post on here everyday and BBB until I get my money. read more

I saw a car online and contact who I believe to be the owner (Sergio). Asked questions about car as I live over (4) hours away. Couldn't really get the person claiming to be the owner to ever get me extra photos however it was the car I wanted. I drove 4 hours on a Sunday in poring rain (stupid) to get car. I showed up and car was in shop but not dried off (expected would be knowing I was coming 4 hours) needless to say the car had a major leather issue on the dash as it had sat out on sun (previous owner) and leather on dash had dried and pull apart.The gentleman who at the end of the sale introduced himself as the owner (Not someone to trust, Riad Youssef), made a video of his promise to fix the leather on dash within (10) days, wrote it on our contract and still (31) days later (today) has given me at least "9" different (documented) excuses via text. To make matters ever worse, on my way home (poring rain 5 hours, was exotic car I was driving in rain) the check engine light came on.  Again, (Not someone to trust, Riad Youssef), supposed or claiming to be the owner promised in text multiple times and email multiple times to fix. Multiple Lies after Lies! The Ferrari repair shop he agreed to fix at in Oregon, promised to fix at, has not heard from him nor can get a hold of him. I have been made aware this car will not pass DEQ in Oregon until check engine light problem paid for. Possibly money problems at IautoHaus or for Not someone to trust Riad Youssef......I can not believe that this dealership is still even open. The attorney general is nerxt and will go after these guys! I wish I could copy and paste all excuses I've received from Not someone to trust Riad Youssef, supposed or claiming to be the owner.  The Attorney General is receiving a complaint and other social media sights will be seeing my review also. I have car 31 days later with no plates to drive and still Not someone to trust Riad Youssef wont take my call and or call me back after over 25 attempts and voice mails to reach him. Texting is only way and rarely occurs. I would only recommend Not someone to trust IAutoHaus" if you like to be lied to, smiled at and have received zero promises for after the sale. I would NOT recommend these guys. ZERO STARS IF POSSIBLE ( ) read more

If I could give them zero stars i would. The owner is a snake. He will make you believe he is doing everything he can for you. When in reality he is trying to screw you over the most he can. He has a friend who will have multiple girlfriends at once and with each, he brings them down to get a car or 2 if they can qualify. They make sure you are paying far above blue book but the boyfriend convinces the girl that you will be taken care of. Then the owner and the boyfriend split the commissions and the boyfriend leaves the girl so far upside down in the car with a payment she can't afford and he bolts leaving the hardship on her. It's his way of getting reparations by hurting white women . And the owner of AutoHaus is in on the scheme. Do not buy from them. read more

They agreed to come to an agreement and resolve the issue. Thank for your being upstanding and restoring customer confidence.

I recently purchased a vehicle from The Autohaus. I had endless choices of dealerships and private sellers to choose from here in WA, and OR for that matter, depending on how far I wanted to travel. I did my research online and found a great deal on a car I liked at The Autohaus. The Autohaus is a local, family owned business here in Bellingham. From the minute we stepped foot on site at The Autohaus, Riad and his staff took excellent care of us. Riad listened to my list of needs, wants, and what my budget was. He didn't try to up-sell me or push me off to one of his employees. He showed us the car I had found online, along with a few others he thought I might like. I ended up really liking the one I had come there to see. The buying process was quick and I left that day with my new car! I have been back since with a few questions and received the same great customer service. I will definitely be a life long customer of The Autohaus! read more

Great experience! I would refer these guys to anyone. Buying a car can be a tough process but Dany and Riad were extremely helpful. The sales team was friendly and on top of that I got a good value for my trade. You do not get the pushy sales vibes here at all. They took the time to answer my questions which left me feeling even more confident in my decision. I will definitely be a returning customer. read more

We just bought a car from Sergio at Autohaus. It was BY FAR the best car shopping and ultimately buying experience I have ever had. There was no pressure at all. Sergio was knowledgeable about all of the vehicles we looked at, and also gave my husband and I plenty of time to discuss options on our own. He would say ok, take it for a spin talk about it, I'll be over here if you need me. Although he would have been happy to hang around with us if that's what we had wanted. The business has a family feel and we will definitely be back! read more

HORRIBLE CUSTOMER SERVICE! I would never buy a car from here ever again! I recently purchased a BWM 328i that before I even took it off the lot had the check engine light on, a crack on the side mirror, a brake light malfunction and needing a service due since 09/2022.. & then come to find out after having my OWN inspection done only a couple days after purchasing that both the front and back brakes were extremely rusted due to the car being from Canada. Before I purchased I asked about salt damage and they told me there was none, well that was a lie! You could literally see nothing but rust covering the brakes. I had set an appointment to come in on December 26 which I was told by the service lead they would repair the car, well when I got there everyone looked confused because the service team had the day off but no one told me that prior.. they ended up having a tech who was there "repair" the car only for him to put temporary parts on the car which I was never told at the appt and only found out because I was still having the same problems a day later.. I called them back and had a new appt made for January 14 where they told me they'd have all the parts in and will repair everything 100%. When I arrived on January 14, I was not greeted by anyone however everyone just looked at me and continued working.. it took for me to approach Sergio and he had an attitude about helping me saying "no one in service is here, i don't know who made the appt." Anyways, a tech ended up being there and the car was repaired. However, when it came time for me to leave I noticed one of the things they SAID they would replace didn't get replaced so when I went to ask who worked on the car, everyone again acted and looked like they were clueless and said "I don't know who worked on the car!" I then came in contact with I'm assuming the assistant manager who just already had a negative & aggressive approach.. when I asked him my question, he instantly responded very aggressive which then turned into a heated argument where he started to say "get the fuck off my lot" multiple times! I was supposed to receive a $240 check in gas reimbursement due to the inconsistency of me driving back and forth from Renton to Bellingham which is about a 2 hour drive, Michael the service lead who is no longer there and also Riad the owner, promised me this check and when I showed up there was no check and no one supposedly knew of a check.. he(Riad) then told one of his sales reps that he would send it out on Monday which now I will be or be getting because of the argument that happened with the assistant manager. Moral of the story, these guys are horrible sales people! Nice cars but majority of them all have problems that they KNOW about and just wait for you to say something about it. They already knew what problems were wrong with my car before I even purchased because when I called to complain they told me they already had the parts in stock. My advice to anyone buying a car, do NOT purchase from the Autohaus. They barely know anything about the cars and get frustrated when you ask real questions and just try to brush everything off to Riad. If I could take this car back I honestly would! read more

Told them I would buy the car. Took out a loan. Then had to delay my flight because the price they had told me changed, so had to redo the loan. Told them my dad is getting open heart surgery and I'd fly out Monday. Spent 48 hours in the ICU with my Father. They sold the car Sunday. I get it. You have to make money. But be a human first. 24 hours wouldn't change your life. read more

Purchased a 2012 land rover evoque from them. The engine blew a month and 3 days later. They keep bringing up the excuse that i kept "driving" after the hose blew, but 15 seconds of driving and pulling over is not considered driving for a long time, what am i suppose to do, slam the brakes completely right when smoke starts steaming from the engine? Lol come on bro. Anyone with a proper working brain knows that you need a few seconds to pull over. Anyways, They have refused to do anything about it and everytime i call the dealership it is a different excuse everytime. (Just like the excuse i will get from there response) I have called atleast 20 times over the course over a month. I even ask for Riad everytime i call and ask for a call back. Never get a call back. New buyers beware. These guys will trick you into buying a malfunctioning car and will have you convinced and "guarantee" the car is good. But they will never back up that guarantee. When you make that guarantee statement, it means everything on the vehicle, including the hose**** that was faulty when u bought the vehicle, but was never mentioned by the dealership. They get there vehicles from Canada, and the carfaxs in Canada provide exclusive information for only users in Canada, so most of there vehicles could be damaged or even salvaged. Dont purchase there warranties, they tricked me into buying a $3700 warranty from a company called "performance first" with the top of the line warranty coverage supposedly and they will not even replace the engine. I am in the hole $9000 because of these guys. Drew and Riad are scam artists. They will not tell you the truth. In a purchasing experience, especially for first time buyers*****, go to a trust worthy dealer that is HONEST*. Not a shady dealership like this one. A month after i purchase, engine is blown (which im pretty sure they knew about since they aren't willing to help)and they are not willing to give any help or any sort of compensation? Come on now, any properly run dealership would help or even compensate a little bit, but here, nothing. Becareful when shopping here please. I from Texas and have friends all over here in Washington and they would never thought i would get this kind of hospitality from such a great state. OUT OF STATE BUYERS** beware, and FIRST TIME BUYERS** becareful when seeing this dealership on your search list. Do not want anyone else to go through what i did with these guys. Becareful when shopping here please. Read other disputed reviews as well and save your money and time. read more

We buy all our fun cars from these guys! If you love range rovers, bmw, Mercedes and other international cars, then check out the auto house. read more

We bought not only one but two cars, paid cash in the space of a month... they promised to fix a paint problem, etc... lots of promises... no action... Sergio is terrible, communication is awful. They are now moving and will be even bigger than their britches... do not buy here... gives the cars a snazzy look.. then typical male machismo and don't do what they promise. read more

RIAD.and his team are the big guys.in auto matters in bellingham.honestly i recommend them any time.they been very professional and honest.i will buy again from them.very good team. read more

The team at Autohaus is excellent! They always have a huge inventory of very nice vehicles, but even better is their knowledge of cars and the amazing customer service. There is no better place in Bellingham to purchase a used car from a company that will back up your purchase with ongoing service and support! read more

Professional, honest and a pleasure to do business with. Bought my 2013 Panamera from Dany and the whole experience exceeded my expectations. These guys are real car guys who truly care about the long term satisfaction of their clients. The car was fairly priced and they worked with me to participate in new tires (tires on it were fine, I just wanted different brand) and new brakes (all Porsche parts!). Even did a great job addressing the little paint chips and imperfections in the car (all done weeks after the sale was completed to accommodate my busy schedule). Great communication and all aspects of the experience were professional and fair. I would highly recommend these guys to anyone looking at a high end luxury car (or any car for that matter). They are good guys who work hard to do the right thing and make sure their customers are happy. Thanks Autohaus! read more

Purchased a really nice clean 2003 BMW 525iT wagon from Riad remotely from San Diego. Good guy, nice car and will not hesitate to buy from them in the future. read more

If I go into details it would take to long. You put your trust in someone and then it's like you don't exist. I now have to unload this piece of junk/lemon and get something more reliable for my daughter from a reliable business. read more

I bought a used exotic car from them months ago, and the 12v battery died the first time I parked it in my garage. Wouldn't take a jump, or really do much of anything, and could only be towed to a repair shop 20 miles from my home. Autohaus was initially apologetic and reasonable, indicated they'd make it right. And they did pay for the new battery, which was appreciated, though it seemed nothing more than appropriate to me. They did not pay for the tow. After making plenty of representations about how they'd help me post-sale learn how to take care of the unusual vehicle, Riad pretty quickly stopped taking my calls or returning them. I did not aggressively pursue reimbursement of the tow bill (I thought Autohaus had paid for it, but the tow driver said they hadn't and wouldn't take the car w/o my paying him). I just needed and hoped for a bit of advice, which I figured would be worth more than attempting to pursue a damn $400 tow bill. It's a hybrid vehicle, and 30 days or so after the 12v battery was replaced, it stopped taking a charge altogether. Scary! Obviously, I called - Riad had said that he had personally driven the car for a year or so prior to selling it to me, knew its quirks and would provide "over and above" help to me. Sergio takes messages but can't help, doesn't know the car, and Riad doesn't return my calls over several weeks. Few things I hate more than expecting somebody to call back, when they just never do. After realizing no advice or assistance would be coming from Autohaus, by process of elimination and with help from a local EV dealer it was determined the EV charger that came with the car had crapped out (thank goodness it wasn't the "big" battery!). Autohaus isn't aware of this, because we have not spoken since, after I stopped leaving messages. But when I bought the car Autohaus knew it was my first purchase of an exotic or hybrid vehicle, that there was no warranty and I was legit concerned with the lack of support and repair shops with knowledge of the make and I'd need help with a learning curve. The car is beautiful and I expected some quirks and expense, but cannot recommend this dealer. read more

I know they say not to trust car dealers but I used to be a car salesman myself and really trusted this dealer. Sergio pressured me to put down a refundable deposit on a car I had never seen before, a $1000 deposit. All they ever gave me was a receipt and still have not provided anything in writing, including their policy regarding deposits. In fact, I can't even do a charge back because they purposely didn't put anything in writing, not even that my $1000 was a deposit. The car clearly had mechanical problems as soon as I drove it. Brought it to my mechanic and they deemed it unsafe to drive. I gave the autohaus two weeks to make things right. They refused to ever negotiate and did nothing but string me along until my own car broke down. They promised me a loaner and never delivered or even got back to me. That was it. I needed a car ASAP, and they clearly could not be trusted. I asked for my deposit back and was told I had two options: come get the car now or meet them somewhere closer to me and get the car. When I said I was not comfortable with that and wanted a refund Sergio began to threaten me with his lawyer friends. If you're not a trusting person, maybe you'll have a good experience. All I can say is get everything in writing, don't take their word, GET THE CAR CHECKED OUT, and never work with Sergio. Seriously a crook. I'm a nice, understanding and patient person and that was my biggest mistake in dealing with the International Autohaus of Bellingham. read more