We've worked with this company at several smoke shops throughout Southern California and they have…read morebeen nothing but reliable and professional every single time. Their team installs security camera systems quickly and efficiently, and everything always works perfectly. What really stands out is how responsive and knowledgeable they are. If we ever need adjustments, upgrades, or troubleshooting, they handle it fast. They've also helped us with different lighting solutions in our shops, and the results always look great. If you're a business owner looking for dependable security cameras or lighting installation, I highly recommend them. Great service, fair pricing, and people who genuinely care!

Fantastic crew , they were under pressure to do the job in one afternoon before my flight out. The…read morejob was installing 8 dual cams to an NVR all exterior by replacing an outdated POE system. And they did everything perfectly and efficiently even uncovered issues with my stucco. They even had special adapters to account for the difference in the gauge of my burial rated Ethernet cable. 2-3 weeks post install everything works perfect except one camera which the main boss is coming back to sort out. Use these guys. They are quick efficient knowledgeable and nice.

Wow, talk about a owner who has checked out! Called for clarification on our contracted services…read more I was told I would get a return phone call. Of course I never did. When I called back I spoke to COWAN (owner) wow, such a disappointment. This company was notified in writing months ago about a new contact person for our community, apparently they never received it. Of course, it was our communities fault. This COWAN was unprofessional, could care less and probably needs to lose a few accounts to get his mind right. Time to move on. This guy really does not care and it shows. One day the very people you think you don't need, you will wish you had. Always competition out there.

I'm a resident at one of their properties and I have to say I'm so very thankful for them. I was…read morein a difficult situation with my bf and he locked me out the house I just wanted to get the rest of my things and go. Although they responded a lil later than I had hoped (it was a Saturday so understandable), they were able to talk my bf into letting me in to get my stuff and go. I didn't want to call the police bc I didn't want to get my bf in trouble and he probably would've gone to jail with his hot temper. Anyway, these guys are tough skinned, know how to approach a situation and handle. Thank you so much, California Safety Agency!!!

Quick and clean No need to read instructions for the mount…read moreWould recommend for future mounting projects

I had a great experience with this TV mounting service. The technician was professional, arrived on…read moretime, and made sure everything was installed perfectly. He took the time to ensure the TV was level, secure, and positioned exactly how I wanted it. The setup looks clean with no visible wires, which really improved the overall look of the room. Customer service was excellent from start to finish, and the whole process was quick and hassle-free. I highly recommend this service to anyone looking for a reliable and high-quality TV installation.

I give FDS team an "A+" grade on Proactive Customer Service! I have been using FDS for the past 10…read moreyears, mainly for house CCTV system, and various services including: adding/upgrading cameras, upgrading the recording system, and installing/configuring the app on my phone for remote access. Recently, Shawn and his team has implemented a "proactive" approach to their client system management and advised me of a configuration changes before I even noticed any problems! I always thought they provided prompt services and good value for the money, but I truly commend how they actively help their customers manage the systems and prevent any complaints! I think that's a sign of conscientious business!

We've been working with FDS for years and would not choose any other video security company. They…read moreare responsive punctual and do great work. Shawn and his team know what they're doing.

I was with this company for over 6 years. I was being charged $50 a month for monitoring, which is…read moremore expensive than ADT ($40) and Ring ($20) but I liked the app and system, so I stayed with them. Finally when they told me they had to change my main panel and that I would have to pay $300 for it, i decided to switch to Ring. That's when canceling with Epic became a nightmare. First I tried to cancel right after I got charged in November (so that I wouldn't be charged again in December) and they told me that my contract (from 6 years prior) required a 30 day cancellation notice (I notified them 23 days prior to my next bill) . So they told me that would be charged again in December and they come January 12 I would be done. I said that's fine, I paid Decembers bill and now come January 13 they have charged me again. I call to tell them about the mistake and representative tells me that in my contract there is a "60 days cancelation notice" lol, and that I'll be done come February 12. I'm disputing the charge with my credit card company and moving on. Sucks that this company works in this way. Here are the texts on November 23rd from 2 of their representatives stating that my December charge will be the final charge on my account (and somehow they couldn't get my name right after being with them for over 6 years) . Can't trust a word they tell you. Do NOT go with this company. Ring is a much better option

This company is a complete joke. The owner Jason is not quite the Security professional. Called to…read moreschedule service and nobody answered. Called to get a quote and nobody answered. I'm hearing the same from other people with this type of alarm system. The owner seems to have his hands in his other businesses and doesn't focus on this one. Was a great company when Neil the Installer was there and has since turned to crap. I blame Jason the owner, he's all talk and a yes man with little follow through. They have no physical address and sub contract out to other companies. You're better offer calling ADT or another company on Yelp.

Please add me to the list of extremely happy customers…read more Kawa has been servicing our businesses in Southern California for many years, and the experience has been nothing short of outstanding. He is truly top-notch -- combining deep expertise, exceptional responsiveness, and an integrity that is becoming increasingly rare. His honesty is remarkable and has earned our complete trust over the years. I cannot recommend him highly enough. If you're seeking someone who delivers consistently excellent service and cares deeply about doing the right thing at a fair price, Kawa is your guy.

Kawa is very helpful & Knowledge & reasonable price very clean. I Highly recommend. Is super…read morenice! He does a Great job above & beyond. Thank you

Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

Our company was experiencing some real hardships with the previous alarm company (who will go…read moreunnamed). Everything from the contract term and renewal to the quality of service to the monitoring costs for the fire and burglary services. We went looking for a better all-in-one option and contacted several companies: JMG, ADT, Everon, SSD Systems and Viviant. It wasn't until I spoke with Ian Pfitzer-Ortiz in their commercial sales department that I really started to find a solution. Ian came out to the office and did a thorough inspection, learned that we had an existing system that we owned - so theoretically should have been an easy take over from the previous company. However, easy it was not. The control panel had several "lock out codes" from the previous company - preventing it from properly communicating with the central station. Then the mobile application wasn't notifying management of events (arms, disarms, troubles and alarms), like it had previously. We contacted the Bay Alarm service department and they were unable to resolve the issue over the phone. So, they sent service technician Freddy Medina to troubleshoot on site. He got on the phone with his programming department and they explored multiple theories of why the system wasn't properly working. At the end of the day, after teleconferencing with the panel's manufacturer and the previous alarm company, Freddy and his service team were able to resolve the issue. Everything is working properly and Bay Alarm did what was needed to find a solution. It means a lot when a company goes the extra mile to fix a problem that they didn't create - just to ensure customer satisfaction! Thank you Ian for taking the time to properly represent Bay Alarm and their services and thank you Freddy, for being the face of the customer service for Bay Alarm - with the patience and tenacity to get the job done right! Now, Bay Alarm services our burglary alarm system and when our contract with the "other" company is up in December - they will take over that system too. Kudos to the Orange County Sales and Service team for a job well done! We recommend Bay Alarm for all your residential and commercial security needs. (No, I was not compensated for this review. We just believe in passing along good news and good companies when they do the right thing!) They even have the right company colors! :)

We had an excellent experience with DPS Security Services! Owner Ruben and his technician Miguel…read moredid a fantastic job installing our ADT security system here in Irvine. From start to finish, they were professional, knowledgeable, and very courteous throughout the entire process. The installation was smooth, efficient, and done with great attention to detail. Ruben took the time to explain everything clearly, and Miguel made sure everything was set up perfectly. We are extremely happy with the system, the quality of the installation, and the outstanding customer service we received. Highly recommend DPS Security Services to anyone looking for reliable security solutions and top-notch service!

I recently got ADT Security via DPS Security Services. They…read morewere terrific ! First Ruben came to the house and assessed my needs. Then Miguel came out for the installation. I was very impressed with them both and especially want to thank Miguel for not only his work installing the system but also all the time he took patiently explaining to us the features of the system and how to use it.I feel I made a good choice with our new security system.