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    Epic Alarm

    3.9 (45 reviews)
    Open Open 24 hours

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    Services - Epic Alarm

    Security monitoring services

    Security system installation

    Security system repair

    Epic Alarm Photos

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    Recommended Reviews - Epic Alarm

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Billy J.
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    4 years ago

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    10 years ago

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    12 years ago

    Business owner information

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    8 years ago

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    13 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Spoke with Jason today 5/22/20. Issue resolved. Thank you Jason for taking care of your customers. Solid service.

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    5 years ago

    Horrible customer service, Definitely would not recommend them to anyone. They are just out to rip off customers. Stay Away!!

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    7 years ago

    I am updating my review to reflect that the CEO-Jason- reached out to me and we were able to come to an agreement that works for both of us.

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    9 years ago

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    5 years ago

    Worst company ever. Terrible customer sevice. I wouldn't be calling them again. Incompetent small time company with lack of communication.

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    Jason K.

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    Page 1 of 2

    Ask the Community - Epic Alarm

    What kind of pricing are we talking here? I have a system, that I would like to replace, I have about 4 months left on the contract. Does Epic offer buy-outs? and Shorter term contracts; less than 5 years?

    Hello James! Thanks for the message. We, unfortunately, do not buy out other contracts, however,… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Epic Alarm

    Updating my previous review to 5 stars due to the owner Jason gave me a call and explained the entire situation.

    Mentioned in 17 reviews

    Read more highlights

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    Bay Alarm Company

    Bay Alarm Company

    (193 reviews)

    Frank has been so helpful with all of the internet issues and changes we have made to the cameras…read moreat our HOA community. Frank is very courteous and is very patient with the setup and the troubles that I been experiencing due to internet and power issues at our location. He truly has gone above and beyond and helped us troubleshoot and find the source of the troubles we are having, even if his company does not provide the solution, he is able to figure out where the issue lies so that we can call in the correct vendor or find a different service provider with more consistent service and higher speed. He also understands sense of urgency and customer service when we have had to obtain video without the ability to do so remotely. Thank you Frank; you are truly an asset to Bay Alarm. Lisa Dumont Dumont Property Management

    Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

    Epic Alarm - securitysystems - Updated May 2026

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