Great service. Close to home. I would definitely go back again. They have all the hardware there.read more

This place is great. A nice selection, but what really sets it apart is the customer service. It…read morehas an old fashioned "customer first" atmosphere to it. The employees are extremely knowledgeable and helpful. A family place that you just don't see much anymore.

All products in stock as on line And answer the phone and…read morevery courteous on the phone excellent place to do business!

Bought The Snowplow shovel day before a recent storm. Horrible service and experience. Paid in…read moreadvance for a 36" shovel and the woman at the pick up counter tried to get me to take a 24". After catching that and finally getting what I had paid for, the 36", I should have realized something was off. Didn't think about it again until the night of the storm when I discovered as I was shoveling they hadn't assembled the shovel with correct hardware that actually comes with the shovel. Had only an half hour shoveling when the shovel blade fell off the handle. Next day I ordered one from Amazon, not only less expensive but with all the correct hex bolts, and locking nuts that are included with the purchase. I feel the wonderful people at this Ace Hardware really "screwed" me on the number of hardware pieces in the assembly - gave me wrong hardware (a few actual screws with nuts), not even close to what actually comes from the snowplow company. Left with a defective piece of very necessary equipment. A complete failure with I most needed to clear the driveway. As they say, buyer beware.

We go every Sunday. The food n the staff are 5 stars. Watch out for the pancakes they are Hugeread more

This is my goto place for all those household DIY needs. I often leave with items from four…read morecorners of the store. Nice people and good inventory.

The Downingtown location offers much better customer service and a overall pleasant experience than…read moreany Home Depot I have ever been to. From picking out flooring with a young woman who was professional and knowledgeable to the delivery process. On 3/22/14, I called HD to see about an estimated arrival time on the delivery of my flooring. The gentleman who answered was named Jeff. He politely told me that there really isn't a time-frame except that I would get it today. I completely understood, but he was very apologetic about that particular policy. We then hung up and five minutes later, I got a call from Jeff. He said, 'Sir, I have located the driver and you should be receiving a call from him momentarily. Thank you for your patience and understanding. I really appreciate it". No Jeff, I really appreciate you! The BEST customer service I have experienced at HD. Way to go Jeff!!!!!!!!!!!!

do not buy windows from homedepot. 2 years old and already having issues. customer service told me…read moreid get a call back in 24hrs its been over a week. appliance and delivery bad experience countertop really bad experience. if you need nails sure but dont expect any level of customer service from them. They say fill out the web form i did that before and no response. New development is was told windows have double lifetime Warranty. Lol also told today that it doesn't include labor. So I have to order the parts and repair the windows myself. Good luck if you deal with them.

I visit this Lowes location for most of my project needs, home shopping needs, tools and garden…read more The customer service depends on the day and staff you meet with. I purchased and got all my blinds installed here and that department was great. The garden area is hit or miss. I recently started shopping at HD as customer service is much better. I often get here to check new collections. The store is stocked well, and instore pickup works like a charm. Prices are comparable and sometimes competitive to others.

Came in looking for marker flags. Hard time locating them. Made the grave error of asking for help…read more I get snapped at. Roughly. Employee having a bad day. Or a bad employee. Either way, walked away. I'll order the marker flags from the online giant from Seattle. Bye bye Lowe's.

You know what you are getting: the cheapest tools you can buy. The quality is what you would…read moreexpect. This location is fine. The staff are reasonably helpful and well informed. Occasionally they are out of stock for something i want. Otherwise no complaints.

Asked a question about a coupon and had 5 or 6 grown men SHOUT at me and hold up fingers like I was…read morea child. "1 per customer per day" ok, that's all you had to say. You didn't have to all **SHOUT AT ME** and talk over me for asking 1 question 1 time. So now I'm going to talk to your regional manager and tell him/her about the way you made me feel today. Maybe think about who your customers might be connected to before shouting at them. Have a good time trying to explain your behavior!