We've been a frequent customer of theirs since 2013. They've been great. Most of these negative…read morereviews involve a failed unit. You do realize they don't make them, right? Don't buy Whirlpool (all of their brands) and avoid LG. Now you know.

highly disappointed with my dishwasher. I bought it in January of 2025, 16 months ago. IT STARTED…read moreMAKING A TERRIBLE GRINDING SOUND. We called for service with another repair company to find that the main motor was no longer connecting with the spinning device and needs replaced. OVER $400!!!! Never in my life have I had an appliance die after only a year. what a piece of crap it is. whatever happened to a time when appliances lasted 20 years. THIS IS ABSURD

I brought a $599.00 refrigerator from K&A . I went to hook up the water line and water poured at…read morethe back of the refrigerator . Call them up for service because it had only been 1 day I was told that they do not service my area and that it was an installation error on my part . That I should call the manufacturer . They sent someone out the following day. He found the water valve was missing and the back panel was bent and dented. How do you sell something as new and dented with a missing internal part ? I asked for someone to get back to me from K&A but nothing yet.

From the owner: K & A Appliance offers a wide variety of brand-new, scratch and dent appliances from brands you…read moreknow and trust including: Maytag, Amana, Whirlpool, KitchenAid, JennAir, and many more, at significant savings. We use our own staff to deliver & install the appliances and will remove the old unit for free.

The Downingtown location offers much better customer service and a overall pleasant experience than…read moreany Home Depot I have ever been to. From picking out flooring with a young woman who was professional and knowledgeable to the delivery process. On 3/22/14, I called HD to see about an estimated arrival time on the delivery of my flooring. The gentleman who answered was named Jeff. He politely told me that there really isn't a time-frame except that I would get it today. I completely understood, but he was very apologetic about that particular policy. We then hung up and five minutes later, I got a call from Jeff. He said, 'Sir, I have located the driver and you should be receiving a call from him momentarily. Thank you for your patience and understanding. I really appreciate it". No Jeff, I really appreciate you! The BEST customer service I have experienced at HD. Way to go Jeff!!!!!!!!!!!!

2 years ago I was told I was buying windows with a double lifetime warranty. Now the widows are…read morefalling apart and apparently the old man salesman left out parts only. I reached out months ago to resolve the issue and being passed from one person to the next and no resolution. Had countertops installed several months ago. I told the lady at the store the measurements were wrong she basically shut me down. No issues with the countertop. The store employees are great but the sales people are shady and the management is awful. DO NOT PURCHASE anything from them that requires a middleman or them being transparent or honest. they don't have the capacity to be decent human beings. I've found Lowes to be much more accommodating for my construction needs. Jim PS they have responded to my reviews with the same were committed to customer satisfaction please fill out the form, I've done that several times and have not heard from anyone!!!!!!!!!!!

While we were in an employee walked up and asked if we needed help. We tried to describe what we…read moreneeded, which was just a piece to fix a sink, and he seemed really confused, so we just asked him to point us to the plumbing section. His response was "I don't know where that's at." I appreciate that he asked us if we needed help, and I understand that you can't know everything, but don't offer help if you don't even know where your store sections are located and have no way of looking them up or radioing another associate to find the location.

never ever buy from them!i bought a new refrigerator and told them i had an ice maker tthat had to…read morebe disconnected.said no problem paid for install and haul away old one.they refused to disconnect it.i was left with 2 refrigerators and had to hire a plummer.they were very rude and walked away laughing.i am a 77 yr old widow .

I love the Downingtown Best Buy! Everyone within the store is so helpful and passionate about…read moretechnology. The sales are always running and providing great value. But by far the best part is the Geek Squad, especially Agent Adam he is so sweet and adorable and helpful. He answered all of my questions and went above and beyond.

DO NOT SIGN UP FOR ANY OF THEIR MEMBERSHIPS. You CANNOT cancel it yourself, they force you to jump…read morethrough hoops, ask you to stay, and lie straight to your face "we are having issues processing this cancellation request right now". No, they want you to forget about it so they continue charging you. Absolutely scummy business ethics. Wild.

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

Do not - Repeat DO NOT use Mr Appliance. No customer service, lying just to end the phone call and…read moreabsolutely no business sense. It's been over a week and we made 5- 6 phone calls to find out when the parts will be delivered to our house and no one called us back with delivery info. One call service person lied to us and stated the parts were shipped to our house. I had to drive to their business address (108 Commons Ct, Chadds Ford, PA) and I spoke to Br who stated the parts were never ordered. Br immediately ordered the parts. Fr's boss, (856) 727-0098, promised us a 25% discount because of all of our problems. Mr Appliance is a bad joke run by clowns and they have no consideration for the customer. The only good news is the technicians were outstanding. Suggestion, fire management and let the technicians run the company.

Delivery was accurate and on time. We appreciated the input we received from our knowledgeable…read moresales rep, and are very happy so far with our Speed Queen washer and dryer.

LG Washers are GARBAGE! 16 months old and lid hinge broke…read moreoff. Even with extended warranty they refused to fix it. I guess LG means LOTS of GLUE that holds this LOW QUALITY washer together. Save your monies DO NOT BUY LG PRODUCTS!!

Highly recommend! Great service and extremely responsive. My family has been using him for years…read more He recently fixed my Bosch dishwasher & did a great job. Old school guy and very honest.