I can't say enough great things about the start to finish of my backyard transformation!…read more At the beginning I met with Domi (DQ) who spent at least 3 hours in the backyard taking measurements, gathering input etc- and came up with an amazing pool, spa and yard design. As with any project, there were obstacles- as in having to take down a large section of an adjoining block wall, and of course encountering massive amounts of underground water that we had to run a pump day and night to keep cleared out. The crews which included demo teams, excavation crew, masons, plasterers etc were all so kind and helpful. I was especially impressed with the masons who rebuilt the block wall with old and new blocks so that it blended beautifully. They are craftsmen for sure. The two project managers- Juan and Johnny were at my home inspecting things almost every day for four months. They were available within minutes each time I called or got freaked out- even on weekends- sorry guys. James- the GM was so kind- he came by numerous times to make sure things were running smoothly. The office staff who included Annie ( who helped me pick out tile, etc) and other- sorry I forgot your names- were always attentive and made the payment process easy. The value and aesthetics to my property made the price a good deal- I do have to say I spent more than the original quote- but there were unexpected issues that had to be managed for structural safety. It was made clear to me at the beginning of the project so there were no shocking moments and things were communicated to me clearly. The city inspectors were sticklers- that's their job to make sure things are done appropriately-- they too were prompt and very nice. I am totally a fan of Swan Pools

We had a pool installed by Swan Pools. It started out okay, but we quickly learned this was going…read moreto be a challenging process. The sales representative, Jim, was great until the contract was signed. After that, very unresponsive. The permitting process took 10 months, with some of the delay due to Swan Pools lack of follow-up. The construction foreman, Johnny, did a good job and was informative. Once the pool was completed, the start up process was terrible. Finally hired another firm to get the pool conditioned and the salinity level to an acceptable level. I would not use them again.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

They charge a $150 "diagnostic fee" up front. Other companies I checked with offer free estimates…read more A couple gave me a quote online (after watching a video) of what should be a rather straightforward repair.

We have had the pleasure of hiring Adam for 6 years. He is great. Professional, punctual and…read moreknowledgeablable. He also goes above and beyond to make sure we have a clean, safe pool and hot tub for our family. I highly recommend. He also loves our dogs which is a huge bonus

If I could give minus 1000 stars, I would…read more I am writing this so other homeowners are aware. This is my experience with CLEAN CHOICE POOL & SPA, and these are the facts. During routine pool service at my home, their employee opened my main water valve - that was closed for a good reason - without my permission while I had stepped away to Home Depot to buy a shower cartridge. When I returned, water was pouring into my garage. My home flooded from the top level down. One week before Christmas, EVERY room was water damaged and had to be demolished. When it happened, the employee called the owner on speakerphone and said he had made a "huge mistake," explaining what he had done. The owner responded, "Do not tell this to the lady," not realizing he was on speakerphone. That alone says it all. Instead of coming to assess the damage, he claimed that he was out of town and that he could not recall the name of his insurance carrier. From that moment on, they never showed up, neither the owner BOB, neither his son ADAM. I was left alone dealing with the consequences. What followed were more than 4 months of construction, two years of stress, a $5,000 deductible loss, and additional out-of-pocket expenses. Because I had to file through my own insurance, my homeowners policy was not renewed. In California, if you have a single water claim -- regardless of fault -- it is extremely difficult to obtain new coverage. To this day, I have been unable to secure a house insurance, and my mortgage has increased by $600 per month due to this lack of coverage. This experience has had serious financial and personal consequences for me. I have been fooled by their fake smiles and I regret it every day. Now you know and it is up to you to decide who you want to give your business to.

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.

Quality pool service. They've been servicing me for a few years and do a great job. They've pool…read morelooks great and they helped get it back running after storms and equipment failure.

An amazing experience, so far. We retained Zach Attack after seeing their outstanding reviews. They…read moreare also a local business. Service always arrives on time. Christian is always pleasant and thorough. Our pool is clean and my work minimized. I cannot find fault with them, hence 5 stars. Looking forward to a beautiful relationship!

Appreciate saddleback pool & spa today they came to our house and clean pool filter and service our…read morepool they are professional and now what to do the 2 technician Juan and Roberto explain everything and doing the best job Thanks

We have never taken care of a pool before and recently purchased a home with a pool. We needed a…read morepool service and met with several companies. Craig's price was competitive. We chose him because of his responsiveness & great communication. We are going into our 2nd month with the pool and we are thankful we went with Saddleback. The prior pool guy actually charged more and was using the wrong chemicals to maintain the pool. The prior pool guy actually broke the pool heater because of this and it was only 5 years old. Thank God we did not keep him. We have run into several other hiccups along the way (noticed in the first weeks of moving in) and Craig's team usually comes the same day to assess the issues.

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

I had the opportunity to use Flow State Pool Service a couple of weeks ago. After I, unfortunately…read moreallowed my pool filter, chemistry and mustard algae go rampant, they quoted me a good price and recovery plan I could work with to get my pool and filter back to a crystal clear, like new condition. The guy Chance sent out, Mark was great. Highly recommended these guys.