1. Prestige Pool Services

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    Prestige Pool Services

    4.1 (9 reviews)
    Closed • 8:00 am - 6:00 pm

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    4 months ago

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    Dale E.

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    American Pool and Spa Repair - Another photo clearly showing the HLS error light. This is a $25 part to solve the problem.

    American Pool and Spa Repair

    (157 reviews)

    When the jet pump on our spa stopped working, our regular pool guy quoted a new pump installed for…read more$1,250.00. I called for a second opinion. Mo and Bijan said they would come out the next day and diagnose for the cost of a one hour service call, but that they would apply the cost of the service call toward the repair if I have them do it. I said OK. They came out, met my wife at the house, diagnosed the problem, and were able to do the repair during that service call with a part they had on the truck. Total cost: $135.00. Saved me $900.00. My wife said they were super helpful and friendly. Guess who I'm calling next time? Thanks guys!!!

    My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

    Orange County Pool Services

    Orange County Pool Services

    (35 reviews)

    Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

    Thank you to Jake and the service you provided. Orange County pool service delivers on its name!…read moreFirst I had a leak as water was draining each night from jacuzzi back into the pool. I called and had another well known pool service company come out. They said pool had a leak and I needed a specialist. Well Jake came out as a second opinion and he was pretty sure from our phone conversation what the problem was and it wasn't a leak. He was right it was a defective back flow valve. He replaced it that same day. He also pointed out some problems with my filter. It had cracks in it due to age and sun exposure. He recommended replacing the old DE filter with a new filter one. No more DE, no more backwashing needed, quicker to clean and cost effective. I was sold and he came back the next day and replaced the old with the new! He is knowledgeable, took time to explain my system and answer my questions. He offered some suggestions which I appreciated. He wasn't a salesman but a friendly, helpful and very qualified pool specialist! He offers repairs or also has weekly service available. I was extremely happy. The cost for the consultation went into the repair which I thought was great. He gave the price upfront and there were no add-ons. If you have problems- this is the company to call!

    Prestige Pool Services - poolservice - Updated October 2026

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