Amazing customer service! Was very well knowledged and he knew exactly how to get my EV Escalade towed. Multiple tow companies had no idea how to tow my vehicle that completely died, or get it onto a bed safely but Ricardo knew exactly what he was doing. read more

Max Towing Service - Towing Near Me - San Juan Capistrano, California

Friendly service, Ricardo was very accomodating and helped me get my car safely to the service shop. The only thing that can be improved is the time estimates to get to me. read more

Service was fast, efficient and friendly. Thank you so much for helping me out... you guys saved my life.... read more

Amazing service!! Had gone above and beyond to help with my situation. They take photos of the vehicle when they pick up and drop off. This helps customers evaluate the condition or any missing parts of the vehicle when being towed out. read more

Ricardo was amazing when he came to pick me and my service animal up from the side of the road when my car battery died on me. I am forever grateful for him coming to my rescue in a short amount of time and being so kind to me and getting us home in a safe and timely manner! I will definitely be requesting Max Towing from AAA whenever I need their services in the near future. read more

Ricardo was very helpful during a difficult evening and prompt with his responses and support to ensure my vehicle was taken care of. He went above and beyond, greatly appreciated! read more

We had a company truck break down in SJC. I called max Towing and they were very responsive! The towing was quick, cheap and without any issue. I would definitely use them again in the future! Ricardo was awesome! read more

I called at 8:15 am and was told 45 minutes. After over an hour, I was called by the driver and he said he was 20 minutes away and said oh that's not good but wouldn't elaborate. Turns out there was an accident and it took him 50 minutes not 20 to arrive. Arrival time was around 10:00. I've had my car towed by a flat bed many times and never had to assist. He didn't believe me when I explained the car was inoperable. He says just pull up a little, with a busted rear axle. I reiterated the car doesn't drive. Now my car is stuck in the street & people are waiting on me to move. At this point my stress level is on maximum. I'm going to be two hours late to work. He rolls my car farther down a sloped street but it's so steep he has to borrow sandbags to keep it from slipping down the road. Finally finished at nearly 11:00. When I had called to check on the eta, Ricardo offered an "I know, I'm sorry", when I complained about the time. No receipt provided although I was promised one. I will never use these folks again. read more

Amazing and friendly service. Also arrived on time and very helpful. Even though it was a long distance tow, for this tow company to serve and deliver an excellent service to their customers are top priority. read more

Excellent Service!! I was stranded before work and my car battery was really dead! I called a few towing company's for a jump but their prices were ridiculously high. Luckily, I came across Max Towing!! There prices are extremely reasonable and Ricardo showed up very fast. Even despite how dead my battery was Ricardo was able to start it up fast and completely recharge it all within about 5 minutes. I highly recommend this service because it is a great price, fast and professional service and a very nice and helpful guy. Thanks Ricardo! read more

I just ran into Ricardo at Irvine Spectrum. He was towing the car that hit my son's car and I wanted to take more pics. My son's car was hit while parked. Anyway, this guys started cussing us in English and then in farsi. Called me and my son f-gs, ass----, etc. I got the last part of his tirade on camera. Apparently, us taking pics while he was parked triggered him. read more

Super nice guy, towed my SUV to the dealership. Knew a lot about cars and made sure we got there safe and sound.

Awesome service! They helped me out of a bind when I drove my 50 year old Honda from San Diego to San Clemente for a car show and it refused to start afterwards. AAA sent Ricardo to pick me up, and he was just fantastic. He was very communicative, showed up ahead of schedule, and was a super nice guy. I rode with him in the truck for the 70 mile ride and had a great time chatting with him. Thanks a million, Ricardo! You rock! read more

I found myself 97 miles from home and having car trouble in and unfamiliar place. Ricardo came to the rescue! He showed up with a huge smile on his face, got my car on the ramp and guaranteed me a safe ride home. He was kind and efficient. His happy go lucky attitude was able to calm me and I was able to enjoy my ride back home. Max Towing has set my standard for towing. it was truly as pleasure and I am grateful to have made a new friend. Thank you Ricardo. You made a stressful day pleasant. read more

I was not feeling that great when Ricardo arrived. I just wanted to go home, but I was about 80 miles from home, broken down in a Honda Odyssey with 260,000 miles on it. Ricardo made that long ride home into an educational experience, telling me lots of historical information about South Orange County and other Southern California cities. As it turns out, he'd left his family on a Sunday evening to help me get home. He was actually the back up for the people AAA originally called. The original towing company was going to take much longer to get there and so, Ricardo was able to help me get home much more quickly just by taking the job, which I greatly appreciate. I learned a lot more than I ever expected to learn in an 80-mile tow truck ride. In addition to historical information, I learned a lot about life, "Tomorrow is an opportunity," was one of Ricardo's helpful quotes. Ricardo and his family own this business and it shows. I felt very safe with Ricardo and at the end of my towing experience, I felt as though I'd gained a friend. read more

STAY AWAY FROM RICARDO. I was just picked up by Ricardo. When i got in his truck there was a woman with him in his tow truck like they were on a date. Ricardo seemed to be under the influence of Cocaine. He wouldn't stop talking and sniffing his nose. When he dropped me off he refused to give me a receipt saying that he ran out of invoices. I refused to pay him unless he provided me a receipt. It took less time to tow my motorcycle than it did to get a receipt from him. One moment he says he is an employee and the next min he says he is the owner. After I finally got the receipt and paid him he told me never to call him again when I'm stranded and that i can go fu*k myself. read more

Max Towing Service - Towing Near Me - San Juan Capistrano, California

Excellent service! The other day my car broke down. I usually call AAA, but they always recommend a company that I don't care for (Dunivin's Towing). I decided to look on Yelp and I found Max's Towing. I called Ricardo and he said he will be at my spot in 5 minutes. I thought he was being very ambitious, but he actually did show up in 5 minutes. He was very accommodating and was very careful with my car. His rates are super fair. We had a good conversation on the way to my mechanic. I like them. I trust them. This is my go to towing company from here on! Thank you Ricardo for making my experience go smooth! read more

Max Towing Service - Ricardo being careful with securing vehicle - Towing Near Me - San Juan Capistrano, California

Saved!!!! These guys came through for me big time!!! Stranded with work breathing down my neck, 1 phone call and 15 minutes later......Max saves the day!!!! I can't thank you enough for rushing out and fixing me up this morning. Have a great day guys read more

Ricardo was very responsive and accommodating. He did his best to provide an affordable towing solution and even provided tips on how to get reimbursed through my insurance. Will definitely keep him in mind for future tows! read more

Ricardo, Thank you so much for helping me with my motorcycle last night. When I called Ricardo he said it out be 45 minutes, he was there in 20 minutes. I had a flat tire and he put air in it and said I could do one of two things, drive the 16 miles to my house or have it towed. I chose to have it towed because I was worried about my safety and he agreed, he was just thinking about how he could save me money. His price was more than fair and I would recommend Max towing if you want not only a great person to tow your car but also someone who cares about his customers and there safety. Thanks, Ricardo read more

I set up a pick up for 7am to have my car towed to San Diego. Ricardo was professional and and delivered my car on time. Fair and reasonable in his quote. I will definitely use Ricardo again read more

I had a flat on the toll road last week during the rain. My lug nuts were too tight and I couldn't change the tire. Max towing came immediately after all the other tow trucks said they were nearly two hours behind. I'm glad I stumbled upon them by doing a Yelp search. Service was very quick and they got me to a dealership to get my car looked at. I highly recommend this establishment, especially for the price. read more

Ricardo does some speedy and awesome work! I called for a quote the night before needing it, and he gave me a solid price for a 10 mile tow. I appreciated him keeping in touch the next morning and him being on time for everything. Will contact him again (hopefully won't need to) next time! But will forward his information over to friends and family! read more

He deserves 10 stars if there was that option! My cars starter decided to die on me when I was visiting few friends for Halloween. Came out in under 10 min, super polite, hard worker really fair price couldn't ask for more! So if you guys are searching for a tow truck, take my word- this is your guy! read more

After an extremely long day of travel to & from my husband's granny's funeral, I arrived home @ 11pm & there was someone illegally parked in my space. I called Max's & they arrived in about 20 mins. They were professional, asked for my information & took photos of the space as documentation that the car was illegally parked. The person illegally parked came out when their car was already hooked up to the tow truck. Unfortunately for the car owner, they had to pay $150 cash to release their car. read more

When you want an HONEST tow company, call these guys. Ricardo is an owner who cares about his customers and does things the right way. Support integrity and quality service. You can't go wrong. He towed my SUV after Christmas Day when it died in South OC. He was fast, professional, courteous, and downright pleasant and a hoot to talk with. Best tow ever. read more

My experience with Max Towing Service & Ricardo was excellent. First off, I requested approximately 4 quotes, using the Yelp "request a quote" feature. Ricardo is the only service that responded, and he did so within about 5 minutes of entering my request! Impressive. Then, Ricardo gave me a quote $15 under a second quote I received, after I called another service. I arranged the tow with Max Towing and Ricardo sent me a text about 15 minutes before his arrival, as a heads-up. Here's the interesting part. Ricardo attempted to start my car as a first step, before loading it onto the tow truck. Although I spent the weekend unable to start my car, Ricardo was successful. Then he turned off my car and restarted it 5 more times, to make sure it would start for me. I felt pretty dumb, but he explained that pumping the gas pedal (even on a fuel injected car) does help sometimes, in getting the fuel to where it needs to go. My car had been sitting about 2 weeks, and I assumed something else was wrong with it. So, Ricardo fixed my situation and was out his towing fee, because I no longer needed the car towed. He had the best, nicest attitude. So helpful and friendly. I tipped him for his time and help and just want folks to know he is solid and affordable and a great choice whenever you need a tow. My car is getting older, and I'm definitely keeping Max Towing Service in my phone directory, just in case. Thanks again to Ricardo! read more

I am so grateful for Ricardo. While camping at Doheny State Beach, I locked my keys in my truck during a quick trip to the grocery store. I called two tow companies and a locksmith, no one would help me. One company even told me I wasn't worth there time because I didn't have AAA. I finally got a locksmith to agree to show up but it was going to be over an hour wait. That is when Ricardo showed up. He said he heard my dilemma over the radio between the dispatchers I had called and decided just to drive over. He got my truck opened quickly doing the paperwork actually took longer. And I was back on my way back to my family. He turned a frustrating situation around and renewed my hope in humanity. Thank you to Ricardo again!! read more

My suburban had the steering box breakdown in South San Diego, about 85 miles from home. I contacted AAA, but after waiting 3 hours and calling them numerous times they still couldn't promise me when they could come. After being turned down by another private tow service, they referred me to Max Towing. I called and spoke with Ricardo and he promised to come pick up my car. He texted me when he left and when he was just a few minutes away. He knew exactly how to best load my car and transport it. I now know who to call if I'm ever having car trouble again, Max towing is the best. read more

I was caught off guard when my car began to overheat and didn't start from a long road trip. I was single female, stranded on the side of the freeway at night and was referred by someone to use Max Towing. I called and I'm So glad I did! Ricardo was a blessing, fast and very helpful. He recommended a mechanic and dropped my car off there when I was stressed and clueless he was reassuring, professional, kept it real and was friendly. Not too many real ones out there, gotta keep the honest ones in your back pocket when you find them. So I'll be keeping his card in my wallet if I ever need tow services again! Muchas Gracias my friend. Sincerely, you're new favorite Familia Law Americana. read more

Just got off the phone with Ricardo and he took his time explaining the towing process to me and his opinion on the situation at hand. He is a nice guy that knows the law when it comes to towing- he went above and beyond helping me out with my situation contrary to other companies in the area that I called to get advice. I'll definitely use Max Towing when the time comes that I need a tow! read more

I called them and in 30 minutes they towed my car to a repair store. One of the best tow service in OC in my experience.

Ask for Ricardo he is awesome. I called and he responded right away and got my vehicle to shop right away. Very good prices I will definitely use him again read more

Max Towing Service - Great customer service... Ricardo is great got my vehicle delivered fast and at a great price will definitely recommend to friends - Towing Near Me - San Juan Capistrano, California

His driver came to my office to pick my car. The driver was acting strange. My neighbor who was standing by old me this guy smell alcohol. I canceled my service, then he became angry and asked us to pay him $50.00 for cancellation. , He left before police arrived read more

Ricardo was my hero tonight. My car stalled and I was stuck on the side of the road. Ricardo came and hook up my car in minutes and he was so nice and kind, he even gave me a ride home after we dropped off the car at the shop. Thank you so much, Ricardo!! read more

Max Towing is great! Ricardo handled all communication in the office seamlessly and dispatched a truck to my location quickly. Juan arrived and was professional, polite and extremely efficient loading my car onto his truck. All of this for a great price! I highly recommend Max Towing. read more

I broke down on a very busy street which is never much fun! I called Max's Towing Service and it was a good call! Fast and friendly service!! I highly recommend! read more

Don't mind Sean M. He is dumb Max towing service gave me the best service was quick and on time. Overall best customer service a lot better than other towing services. The driver named Ricardo helped get my car in and out of traffic when my car was broken down. Max towing services is my go to from now and on , highly recommended!! read more

$125 for someone to come down less than half a mile to unlock a truck for us. More than a tow service would have been.

Ricardo, the owner, was prompt, reasonable, professional and had such a positive attitude. Easy to communicate with via text and phone calls. I kept his phone number in case I need another tow (with 4 drivers in our household now, it may come it handy!). Highly recommend. read more