So very impressed with Art and his team at Advanced Auto! They listened, explained, and their work…read morewas exactly as promised! What was so welcomed was the follow up! (Which unfortunately, In this day and age is extremely rare). Their followup was Actually impressive!!! I was Informed when they had spoken to adjuster, when parts arrived, who worked on the car - when car would be finished! And they hit each timeline as promised! Even down to getting the rental car picked up!!! Oh, they even had my car cleaned more thoroughly than the Mercedes dealer ever has!!!! (Actually looks & smells like it was completely detailed)!!! Still can't believe how they turned a frustrating situation (accident), into an experience with a pleasant & positive outcome !!!! I already have and will ALWAYS recommend Advances Auto in San Juan Capistrano!!! Thank you again Art & your team!!!

I can't say enough great things about my experience with Art's business. Without Art, I feel my…read more2003 G35 would no longer be with us. I had an accident that caused significant damage to the driver's side door, with lesser damage to the rear door (per photo) - and, of course, this occurred shortly after I dropped collision insurance as the G35 is an old vehicle and starting to show its age, including old bumper damage and an annoying rust spot. So that is the backstory. I got several recommendations, and when I was driving to one, Art's shop popped up in my app - and I headed there to get a quote. This was an early stop, and I filed it away but noted Art's conversation with another potential client that impressed me re: non-OEM part replacement. After gathering ~ 5 quotes - including driving North hoping for lower rates, I was despondent. The repairs were going to cost more than was rational - and I have a wife. But Art's quote was close to doable, perhaps if I also had some of the legacy issues fixed I could rationalize spending the money on my old friend? And that is what we did - Art modified the quote to include several items that made her look better than before the accident! Oh, when I first got her back, a piece of trim was still in need of repair; Art scoured the earth and purchased the scarce part on his dime (well, it was actually pricey for him) and installed it while I waited on a quick return visit - no charge to me. Again, so rare to have a good experience these days, so sorry for all the text but Art deserved it for saving my fair lady!

Coastline Collision Center is an absolute gem. I was referred here by Paul from Toyota Capistrano…read morefor a tricky sensor issue on my Tundra. Sam and JC, the owners, welcomed me in immediately -- genuinely kind, down-to-earth guys who clearly care about people as much as the work. Their technician, Junior, took my truck, diagnosed the problem, and fixed it in about 20 minutes. No hassle, no runaround, no inflated charges -- just honest, excellent service. And they were joking that I was the "first A-user in five years," but honestly they were the blessing. I'm well-networked and I'm sending everyone I know here for anything body- or collision-related. These are the type of people you want working on your vehicle -- trustworthy, talented, and just good humans. Easy five stars.

These guys are amazing, and Nestor is the best!! Honest, timely, friendly, highly skilled -…read moreeverything you'd want in any service, let alone the auto industry! 10/10 Highly recommend

DO NOT HAVE YOUR CAR PAINTED HERE!!!!!!!! I had some fenders…read morepainted for my car and in under a month the paint started bubbling and cracking. I paid good money for the job and it was done horribly.

Christina and Matine are great to work with. I highly recommend them…read more The work they do is done right the first time. Patrick S.

I typically don't write reviews, I respect privacy and anonymity, but taking the time to extend my…read moregratitude for short, yet, valuable moments, is the least I could do for this family of a team. The time and technology put into the design of this car is more than I can fathom, but what I do know is that is stemmed from an idea, ambition and self-belief. And without other people uniting collectively to believe in such a design, dream and thought, this futuristic creation would not have existed. The people and individual personalities that lent me grace from the moment of arrival keeps me smiling whenever I now see a cyber truck. Automotive safety and reliability are somethings I heavily rely on, and although I met this team in not the best of circumstances, the experience I received genuinely brought connection and altruism that I hadn't experienced in quite some time. The level of Customer Service, Courtesy, and kindness throughout my experience there is exactly what I needed, without even knowing it! Michelle, offered me empathy and care, admittedly even moreso than the only relative I have nearby-- when my daughter and I needed it the most. Kevin, is so knowledgeable and patient, given his busy schedule and fleet of inbound cars to oversee. And, Robert, who had an appreciation for sport bikes --owns a dream bike of mine -- also offered kindness and a belief in me, as I reminisced over my daring decision to get a sport bike/m1 license (despite all the doubt and discouragement at the time ) . It might just be another car to some, but it gave utility for more moments with my daughter, Excitement and adventure. Looking forward to the potential of having a cyber truck of my own! - In gratitude

I had my Tesla repaired at the San Juan Capistrano Tesla Collision Center and worked with Kevin,…read morewho was excellent from start to finish. He kept me updated throughout the process, answered all of my questions, and made sure everything was handled smoothly. Kevin's professionalism, communication, and attention to detail made a stressful situation much easier. I highly recommend asking for Kevin if you ever need collision work done -- he truly goes above and beyond.

Tag and Troy at OC Collision in Laguna Niguel were great to work with : efficient professionals who…read morewent above and beyond to fix the damage. Now my car looks better than it has in years & I'm very grateful and very appreciative.

I rarely submit reviews, but my recent experience here warranted an exception. I brought in my…read moreAcura with minor damage to the front bumper and driver-side trim molding. Not only was the repair expertly executed, but the entire process was remarkably refreshing. The owner, Max, is an exceptionally honest individual, characterized by a complete absence of upselling or pressure. His approach is defined by genuine care and a commitment to quality service. His team consistently delivers outstanding results; the repair was flawless, the paint matching impeccable, and the work was completed promptly and at a very competitive price. My vehicle now appears as good as new. I highly recommend OC Auto Collision in San Clemente for anyone seeking high-quality local workmanship and ethical service. I would not consider going anywhere else. My sincere thanks to Max and his team.

Excellent job! Not only guys repaired my bumper to the "as new" condition, they gone extra mile and…read morepainted all other scratches not related to the incident. Jim did amazing job in customer service. Highly recommend.

Geico sent me to this place twice for bodywork after I was hit in 2 accidents. The first time the…read moreexperience was fine, looked like nothing happened. The second time the experience was also fine, but whoever cleaned the interior of my car broke off the radio volume button and tried to sneakily balance it back on. I noticed this as soon as I got into the car at pick up. They agreed to order a replacement piece and apologized, but to this day a few months later nobody has called me. I'm assuming they straight up forgot.

Poor job. Paint job 4/5, assembly 1/5. Overall they good…read morefor the money the charge, pretty affordable prices, but in my personal experience they didn't do a good job as they promised. If you're looking just a cheap bodywork they good, but if you need an outstanding service, you probably better find another shop. New paint has sand and dust, it's clearly visible. Assembly of parts is poor. On my car they assembled front side with noticeable gaps, slots. After I asked to re-do, they did the same thing and didn't fix the problem. I also noticed missing bolts or screws. So they had two attempts and failed both.

This Body Shop did great work and Tom staff was very welcoming when I was there. I recommend Tom…read moreBody Shop to everyone. They do excellent work.

Auto Debt Express deserves every bit of five stars. When my car was totaled by a falling tree, I…read morewas overwhelmed and had no idea where to start. Jairo Garcia went above and beyond for me. He walked me through every step, was incredibly patient, and truly cared about helping me get back on the road. Not only did he repair the damage, he made my car look even better than before. Jairo is honest, ethical, and genuinely kind. Knowing this is a Christian-owned business gave me so much peace, and I trusted him 100%. If you live in San Clemente (or anywhere nearby), I highly recommend Auto Debt Express. Jairo is the real deal.

I was really looking for an established auto repair shop since the other party insurance at fault…read morewas paying for the damage. Then, I found Jairo at Auto Dent Express at such a convenient location no parking hassle. Jairo is very capable and informative and ultimately ended up doing a great job on my car. I really do recommend him and his business!! He offers the best prices without compromising quality work. I plan on using him again even though I moved! Best price best quality go to this business!

This is the most intelligent well run auto body shop in the area that I've ever engaged with. They…read moreare polite, intelligent and explain everything extremely clearly. As an engineer I really appreciate the clear precise and accurate information they provide in the reasonable prices that they have. A few years ago I had exactly the same thing happened to my car as they just fixed. The other Auto body company charged my insurance far more than fix Auto did for the same thing and they did it far better they made a little mistake and they corrected it immediately with no questions asked. My Mercedes is very complicated and they figured it all out and reached out to the dealer when necessary. Thank you to fix Auto

I can't say enough good things about Fix Auto in San Clemente! From start to finish, they were…read moreincredibly kind, professional, and communicative throughout the entire process of getting my car repaired. Their team made everything feel easy and stress-free, and they were always happy to answer any questions I had along the way. The repair work was done quickly and flawlessly--and I was blown away by how spotless my car was, inside and out, when I picked it up. You can tell they truly care about the quality of their work and about the customers they serve. As a certified Tesla repair shop, they handled my Tesla with the utmost care and expertise, and that peace of mind is priceless. I totally recommend them to anyone needing auto body work, especially Tesla owners, and I'll absolutely be coming back if I ever need anything in the future.

Funny reviews, I got my car impounded and had to go collect it at the yard behind A's (Dana Point)…read more After reading the reviews, I expected the worst but what I got was far from it. Remember, these people are here to do a job, not to make you feel warm & fuzzy. If you don't want to deal with them, don't get your car impounded. They don't tow cars for no reason. When I called, the lady did have a little attitude but that was expected given the caliber of people she has to deal with. That I can handle.. Where I live, they don't just tow your car away. Somebody has to sign for it, the security patrol. It's not the tow company's fault for impounding my car. It's ultimately mine for parking where I did. It's kind of a bummer when you walk outside in first thing in the morning and your car has disappeared and your first thought is "thanks Obama/" I was pissed but it finally wore off. $285 kinda stings but oh well. The deal is, be there by 5 PM or there's an additional charge. I arrived at 4:45 and was helped by Chris and all went well. No attitude at all, in fact he was very polite. My car wasn't damaged and nothing was missing. I paid up and was on my way. Note to all the whiners out there: Don't get your car impounded then cry about it, there are far worse things that can happen.

Worst towing service! While I was trying to explain the lease and show him the name and…read moreinformation, he wouldn't even look up or respond. When I told him he had an attitude, he agreed and snapped back that he didn't have to do the tow at all and could just leave. He slapped my driver's license into my hand and walked off. The whole incident is on our security camera, but even with that, the company barely takes what I say seriously. It's obvious they're not interested in improving their service. Do not recommend!