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    Preferred Towing

    2.6 (25 reviews)

    Services - Preferred Towing

    Vehicle towing

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    Triple A call another towing company for us
    Jen V.

    We were just in a very bad three way accident and The cops called triple A for us and during the towing of my car this towing company drop us off on the the middle of no where!! The cops called triple A for us and his supervisor check my triple a was past due which I didn't know so I called triple A during the towing to have my road side coverage paid for and while he was towing he just got off and drop us the middle of no where while Triple A was doing my recoverable for roadside, 5 year membership!! Triple will still cover for my tow and was really upset that the tow company would do this. The tow driver was Mathew and the other guy on the phone was Anthony. Please if you care about the well being of yourself, your loves and family and safety don't not support this towing company. Its just inhumane. I was bruise and bleeding my car with air bag deploy and this towing company didn't care. Triple a sent out a new tow company and I will make sure this issue is brought to corporate so this towing company will not be employed by triple A.

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    Photo of Nina K.
    13
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    2 years ago

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    Photo of Paul N.
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    3 years ago

    Helpful 1
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    6 years ago

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    Photo of Shannon V.
    71
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    5 years ago

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    4 years ago

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    2 years ago

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    3 years ago

    Terrible buisness. The actual drivers are nice the owner is rude and pompous

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    Photo of Todd B.
    5
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    7 years ago

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    3 years ago

    Helpful 0
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    6 years ago

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    Photo of Jimmy D.
    2
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    5 years ago

    This is a very bad towing service I will never use this company it has a very brute drivers very not professional

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    8 years ago

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    Photo of Jen V.
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    8 years ago

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    Photo of Dave P.
    129
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    7 years ago

    Helpful 1
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    Photo of Ed K.
    2
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    7 years ago

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    6 years ago

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    8 years ago

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    Photo of Dell D.
    46
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    8 years ago

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    8 years ago

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    Photo of Jay D.
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    6 years ago

    Chris the driver was so professional & super courteous. Ask for him. Great company & great people.

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    Photo of M K.
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    6 years ago

    Excellent service by driver Dakota. Very friendly and professional. Thanks!

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    8 years ago

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    Photo of Ann M.
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    9 years ago

    Helpful 1
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    13 years ago

    Fastest service ever lock out at beach they took maybe twenty five minutes it was awesome friendly too

    Helpful 1
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    Photo of J. C.
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    15
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    11 years ago

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    ERS Towing - Mike taking sketchy photos, does not care to get out of car and talk to a client.

    ERS Towing

    (91 reviews)

    Scheduling was efficient and staff friendly, prices were reasonable and Emanuel my driver showed up…read moreat the time scheduled, communicated his ETA, worked quick, was knowledgeable and courteous. I hope I don't have to use another tow anytime soon but if I do I will be calling ERS back.

    It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

    DTS- Dedicated Transportation Services - Tow truck

    DTS- Dedicated Transportation Services

    (53 reviews)

    Funny reviews, I got my car impounded and had to go collect it at the yard behind A's (Dana Point)…read more After reading the reviews, I expected the worst but what I got was far from it. Remember, these people are here to do a job, not to make you feel warm & fuzzy. If you don't want to deal with them, don't get your car impounded. They don't tow cars for no reason. When I called, the lady did have a little attitude but that was expected given the caliber of people she has to deal with. That I can handle.. Where I live, they don't just tow your car away. Somebody has to sign for it, the security patrol. It's not the tow company's fault for impounding my car. It's ultimately mine for parking where I did. It's kind of a bummer when you walk outside in first thing in the morning and your car has disappeared and your first thought is "thanks Obama/" I was pissed but it finally wore off. $285 kinda stings but oh well. The deal is, be there by 5 PM or there's an additional charge. I arrived at 4:45 and was helped by Chris and all went well. No attitude at all, in fact he was very polite. My car wasn't damaged and nothing was missing. I paid up and was on my way. Note to all the whiners out there: Don't get your car impounded then cry about it, there are far worse things that can happen.

    Worst towing service! While I was trying to explain the lease and show him the name and…read moreinformation, he wouldn't even look up or respond. When I told him he had an attitude, he agreed and snapped back that he didn't have to do the tow at all and could just leave. He slapped my driver's license into my hand and walked off. The whole incident is on our security camera, but even with that, the company barely takes what I say seriously. It's obvious they're not interested in improving their service. Do not recommend!

    Preferred Towing - towing - Updated May 2026

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