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    Southside Towing

    3.9 (63 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - Southside Towing

    Vehicle towing

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    Keeping this number close by - these guys rock! F250 broke down on the way to work one morning and they were able to dispatch someone right away to tow me on a flat bed to the mechanic. Another tow actually recommended them as my GVWR was 10,000lbs (so you know they are good). Walter was super cool and actually made the experience enjoyable. Last time I needed a tow, it took 2 1/2 hrs. to get someone out there - Southside was there in 45 mins. (and this happened in the morning at 7am, before everyone opens)! Everyone I dealt with was friendly and professional and given the size of my truck, pricing was more than very fair. Thanks Southside!

    Entrance
    Joseph C.

    Receptionists are horrible. You can tell they deal with disgruntled people everyday because they literally don't care. Showed up at 9 to tow yard to get my car. Hours of service are 8-5. No one is here. Charlie the manager is also a driver he was out picking up another car. I understand I made mistake with my community parking. I am prepared to pay a fine. I have been patient up to this point. Not having people to work the desk is bad business and customer service. Edit: I'm annoyed. Charlie showed up and he is nice and agreeable. I recommended he puts a sign that he will return in x number of minutes or educates the receptionist on communication. I would have planned my day around it. I'll keep it one star for the receptionists hating their job.

    Office spot.
    Saimon Z.

    You probably know the feeling when you get towd, you are grumpy and angry at the world and so it's very easy to hat on those who simply do their job. That was almost the case here BUT had such a good and thoughtful experience with Dave that later on I realized was the owner. Very nice and professional, made me feel welcome and was super quick to have me going and even helped my tow guy to load my car to the mechanics.

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    1 month ago

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    2 months ago

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    1 month ago

    They took my car and stuff was missing when picking up, if I could give a - negative score I would.

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    10 months ago

    needed my car towed to repair facility. Very please with all aspects to their service!!

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    4 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

    Ruined my car. tore the front end off and chewed the front tires off. Was rude when i called.

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    6 years ago

    Great service, I had Paul tow my vintage Mustang and he was on time and provided outstanding customer service. Thanks

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    7 years ago

    Amazing service! We got towed after parking in the wrong spot and this company was quick and professional. Very generous kind people.

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    7 years ago

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    6 years ago

    The worst service, price, and care. Could give negative stars. Dissatisfied to the max.

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    Page 1 of 2

    Ask the Community - Southside Towing

    Review Highlights - Southside Towing

    I've used quite a few tow companies before, but I will only be using Southside Towing from now on!

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    ERS Towing - Mike taking sketchy photos, does not care to get out of car and talk to a client.

    ERS Towing

    (91 reviews)

    Scheduling was efficient and staff friendly, prices were reasonable and Emanuel my driver showed up…read moreat the time scheduled, communicated his ETA, worked quick, was knowledgeable and courteous. I hope I don't have to use another tow anytime soon but if I do I will be calling ERS back.

    It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

    Southside Towing - towing - Updated May 2026

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