Wow - incredible customer service by Alex and Ryan. Alex went out of his way to gather up personal…read moreitems and deliver them to me! Thank you for going above and beyond.

My husband and I have used Alpha a handful of times. Great service with friendly dispatchers and…read moredrivers. Very reasonably priced. Hopefully we won't need another tow... but we know who to call again if we do!!

MGJ towing is a true "automotive rescue" service! Gilbert,…read morewho is the owner of the company, came out to jump start my car within 20 minutes response time and I was quoted 30 minutes on the phone. He arrived quickly and within 5 minutes had my day back on track, he quickly explained what might have caused the drain on the battery and offered advice going forward as to remedy the issue and not have me stranded again. He was confident with his knowledge, courteous and professional. Also MGJ towing is competitively priced, I spoke with two companies before I got to MGJ, the response time for both companies was more than 90 minutes and priced far too much for a standard jump start. If I should need an auto rescue again, Gilbert is my first call! Thank you Gilbert!

These guys suck. Broke down on the 5 freeway. Original eta for the tow was 1 hour. 55 minutes in…read morethey dropped me and I had to wait another 45 minutes for a new tow company to dispatch a driver and pick me up. Acording to the other driver that's standard operating procedure for these guys.

I was stranded on the side of the 5 South. Michael was there in no time and not only got my truck…read moremoving again, but followed me to the nearest gas station to make sure everything was running alright. Highly recommend! Incredible customer service, fast response time. Thanks again!

Michael was great. He communicated frequently and was timely with his on site arrival time. He was…read moreknowledgeable, friendly and agreeable to assist in getting the vehicle open to get my personal items out. Highly recommend Michael and San Clemente Towing based on my experience with them.

June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

Mikey from AV Towing came to Laguna Woods to help me and boy did he. He did every thing he could to…read morefix my problem. Rarely do you find someone with such class and professionalism. Nice rig too.

My car wouldn't start so this nice passerby tried to jump it, but it wouldn't start. He was…read moreconvinced it was the starter. I was on tears and devistated so I thought I better call for a tow, so I used AAA for a 2nd opinion. It was Jessie Barrios (sp?) with AV Towing that they sent out rather quickly. He assessed and jumped it. Thank God it started immediately. Jessie was amazing. He was so considerate and definitely made me feel better. #1 in Customer service and mechanical knowledge. It was the battery and apparently it's very old. Time for a new one. Just like Jessie said. Thank you again!

Nathan responded to me immediately with the lowest price. His 5 star rating speaks for itself…read more Quick, excellent service, with great communication, complete with photos and quick invoicing so I could submit for reimbursement. I highly recommend Nathan with 1st Responder Towing and Transport.

Incredible service from Nathan - called for a quote and he was at my house towing my car within the…read morehour and got it to my auto repair shop without issue. He is very thorough with the information he provided and updated me every step of the way. He also sent all the information we discussed over the phone in text messages so there wouldn't be any misunderstandings and also sent pictures of my car once loaded and dropped off. He is very meticulous with his process and I felt very at ease through it all. The price he quoted was great and I highly recommend 1st Responder Towing for the professional, friendly, and prompt service!

Dont call these people. This is a scam. I waited 30 minutes and the guy left me with a middle…read morefinger when i was not happy with the 130 dollar price for a jump start. Be aware.

From the owner: 24/7 auto towing Emergency Roadside assistance…read moreEmpty gas tank solutions jammed ignition key solution Jump Start Battery Flat Tire Change Local & Long Distance Towing Heavy duty towing Wrecker Service Change car battery Recovery Services Tow truck services Accident removal Flatbed Towing Car towing dolly

My friend's car hit the curb on Technology drive and got 2 flat tires. She also forgot her wallet…read moreat home. I called 2 towing services. Some veteran towing asked for 176 dollars to tow the car from 220 Technology Dr to 115 Technology Dr where the Costco tires is and the wait time is 1 hr. This gentleman asked for 75 and wait time is 20mins. He did it just perfectly and professionally. Guys, pls call multiple providers and be very careful if they need your CC upfront. I got scammed in Torrance by a roadside assistance. They jump start my friend's car for $250, guess whose CC was it.

My car wouldn't start on a cold night at a local park in Irvine. Called Central Towing and within…read more30 minutes they came and jump-started my car. Thank you Central Towing for a fast service.

We had the best experience with Imad. He arrived quickly for a late night call around 1am. He…read moreloaded and unloaded our car and we got home safely. We were stuck on the side of the freeway for hours because we had a terrible experience with Orange County Motor Club through AAA and CHP. After this experience we plan on canceling AAA and only using I Tow U! Thank you Imad!

I had a bad towing service ever. They moved my dead tesla without dolly and left the tire damage…read more To the owner if you don't have time please don't take the reservation.