I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

Two days ago, the oil change light came on the dashboard of my Audi…read more Called the station who normally services my Audi they did not have an available appointment for two weeks.+ Right now is a slow time and I have time to take care of things like this. I've used this location on at least two times in the past, one was for tires and each time was a good experience. I was in the Northlake Area today and even though I did not have an appointment, I decided to stop in and see about the oil change. They said they could take me but because I did not have an appointment, there would be a wait. No problem because I was at their mercy and besides, I was not going anywhere anyway. 30 minutes later, my Audi went into one of the bays and 15 minutes later, it was time to check out and pay. Great Service and very reasonable prices. Will keep this place in mind if I need quick turnaround in the future.

Took my truck there that needed a new AC hose. I told them what the issue is and what part to…read moreorder. The truck sat there for 2 days and nothing was done to it. They finally ordered the part and told me the truck would be ready Friday. Haven't not heard from them I drove there around 330 to check on my truck. My truck had been backed out of the garage bay so I figured it was done. When I asked they said no they haven't fixed it yet. This was 3.5 days now for a job that takes an hour.

honest, efficient, thorough, kind…read more They explained everything well and patiently answered my questions to be sure I was comfortable, confident, and well informed high recommend these folks!

Before today I would have given them a five star review. After the shit show I walked into this…read moremorning the review fell to a three star (and that was generous). Not the usual greeting at my car. No one in the office. As I was leaving I finally saw an employee and was told I would be third in line but there was no car in any of the bays. Now I'm looking for someplace to get my car inspected

I had been struggling with a shuddering problem for the past year and a half. The big guys,…read moredealers, rebuild my complete suspension system and tactfully removed 4,000.00 from my pocket with no fix or improved performance. There next recommendation was to replace my transmission to tune of 3k+. I went to Atlanta to a trusted trans pro who examined the entire drive train and found no issues with the tranny or rear end. Came home and friend recommended Simpson's repair. I went in and Jim drove the car and immediately spotted the problem. Made an appt. for today and he replaced an axle rod for 300.00 PROBLEM SOLVED!!! What a relief. Jim has my business for good.

Simpson Automotive has great service and very trust worthy. The only place I take my vehicles,…read morebeen burned too many times never at Simpsons.

Do not ever give this place your business. Scratched a chrome rim and refused to provide any…read moresolution other than a discount on rim polish at their "homies" autozone. Said that they have no tools to repair a rim they scratched and no insurance or policy stating that they cover damages done to other peoples property! They even had the audacity to suggest that I had done it on the way home! Store is ran by uneducated delinquents who assume that you are just as slow. Had to reach out to corporate for a proper solution. Never again.

I took my car in thinking I had brake issues. They told me I needed brake fluid. The first time…read morethey fixed it I had no brakes at all. The second time they added the fluid again and drove my car around the block to bleed out the bubbles? Whoever the driver was, was short and pulled my seat up and broke the seat adjuster button and they refuse to fix or pay for it. He was nice enough to leave the broken button in my cup holder. It cost me $700 to have it repaired. Not only that but they charged me $1,200 for fluids for my 92,000 mile checkup when I didn't have 92,000 miles on the car. $1,200 for fluids? I want my $700. Poor customer service even from the regional manager. Rude and didn't call me back when he said he would.

My regular mechanic was out of town and needed help Aaron said he could come....he came by 1st time…read moreand needed a special tool (thin walled socket)....came back 2 days later told needed spark plugs which he said he replaced (didn't but was charged for) he did replace coil charged me $400.00 ...said he thought it was drivable but needed another $600.00 for part not including labor ....my regular mechanic came back in town came to look had to redo Aaron's work and had my car running correctly for less than $200.00 in under an hour ..... I was very much taken advantage of while in a desperate situation....not a person of good character

Quick and easy process, I love that he's mobile but his quality of work makes you feel like you…read morewent to an actual garage

Came for an inspection- out in less than 30. Inspection was $30. Would recommend. Family owned,…read morewhich is always nice. Not the first time I've come here, definitely won't be the last.

Super sweet ! Went in for a car inspection and was in and out in under 30 min!!! Only 30$.Would…read moredefinitely go again!

Good, honest mechanics who know what they're doing! No BS about like you need "blinker fluid,…read morema'am." They'll properly diagnose the issue and give an honest estimate and explanation of the repair at a fair price.

Gotta be honest, I've been going here for close to 9 years and have seen a difference in service,…read morepricing and transparency of information the last 3 to 4 services I've had. I have not seen Mike in years and not sure if he is still active in the business. This last service might be my last. Went in for a general tune-up and left $1400 in the hole with another $1000 quoted to fix an oil leak (90% labor) which I chose not to do. Part of the $1400 included new breaks and 2 new tires. The breaks have been squeeking ever since and I have avoided bringing it back. The $1000 oil leak has not shown itself. Before this experience, the last few were noticeably different in how I was spoken to and treated, but I thought they always did great work at a good price. Now, I am not so sure it hasn't become just like any other "buyer beware" service garage.