I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!

Great prices, communication and products. I was thankful to find them after much research and…read moreconsideration to upgrade the wheels and tire on my bronco. I'll definitely recommend to friends!

I recently had an alignment done and new tires installed, and the results were excellent. The work…read morewas completed professionally, and the improvement in how my car drives is immediately noticeable. Highly recommend for anyone seeking reliable tire service.

Really great service. The waiting room is very basic, I'd recommend going to a nearby business to…read morewait during service. The prices are competitive and the AAA name brings trustworthiness and reliability to place. I'd happily come back for my next service.

Brought my mother-in-law's vehicle in and let technician know about very noticeable shuddering…read morebetween gears. Holding themselves out as transmission experts, they sold her some $600+ repair. The problem was not fixed, as the shuddering continued in the days and weeks after our visit. We then brought it to two other repair shops, a statewide chain and the dealership, and after inspecting it, they both indicated there was a major transmission issue and it would likely need to be replaced. These other shops didn't try to sell us work, and didn't charge us anything, but simply used their expertise to give us an honest assessment. How refreshing. We concluded that we should just get rid of the vehicle, as a new transmission would be about $10k (based on two estimates). Therefore, the $600 we spent with AAA on the transmission a few weeks prior really was throwing good money at bad. I came back to the AAA shop for some form of consideration for this wasted money, and all the manager kept telling me is that they fixed "a" problem that existed on the vehicle, so I got something for my money, and they were off the hook. I was given a free oil change card, which seemed more like a directive to go away. I also contacted AAA corporate office about the issue, and they told me to pound sand with some templated email about the decision being "final" (despite there never being any back-and-forth on it between us). Sounds like they are proud of their sales-oriented culture. I expected more from this company, both at the shop and from their corporate response. The bottom line: AAA is a good place for an oil change at a good price (and I may return for that service), but I wouldn't trust them with anything complex. There are many better options out there.

These guys are really good! I recently slung an alternator belt on my 1988 Mazda RX7. This is not…read morethe first time either. In fact, I have slung three belts in the last six months. Needless to say, that was getting expensive. I told the guy at the front (who I presume to be the owner) and he responded "you definitely have a problem!" He further said that he would look into it. He looked up the belt in his system and cross checked it with the numbers on the piece of belt that I handed him. He had a NAPA belt delivered from across the street. After the belt was delivered he noticed that the belt was actually too long to leave room for adjustments. In other words, the belt would fit but detention adjusters didn't have any room left to make any additional adjustments. He told me that's what the issue was and he was going to go back across the street himself and get a shorter belt. This solve the problem permanently I hope. Think about it though. I took this vehicle to two other mechanics who just went by what their system said was the part and installed it whether it fit correctly or not then sent me on my way. These guys took the time to make sure that the part actually fit. They told me how much it would be up front and got me in and out in a little over an hour. I have nothing but good things to say about these guys! I highly recommend Hi-Tech Automotive!

This is the best place you will ever have the privilege to take your car for a repair. they are…read morealways super busy because of the out of this world customer service, the pure honesty and understanding/knowledge to help you with your vehicle! they will tell you everything wrong with your car and fix anything you want them too and let you know what you need to prioritize i wouldn't trust any other shop in NC with my vehicle it's so hard to find a trustworthy place they have 4 amazing employees that all work their very hardest to provide the best of the best! you can't find this anywhere else you'll just have to see for yourself!

Zero stars. They didn't double-check the brakes were working when they installed my break pads and…read morenew tires. Then my car rolled into a truck in the parking lot and into a cinder wall. They caused $6500 in damage. No one apologized or offered any assistance. I am now dealing with their insurance.

I brought my son's car in today to have a new tire put on. They put the tire on and never checked…read morethe tire or balance. When I pulled off the pressure was 37 on the new left tire, 42 on the back and 41 on the right. I called and was told they checked the tire pressure. NO WAY. I took the car to Woody's and they politely added air. Two weeks ago they tried to sell me 4 overpriced tires which I got for $200 cheaper at PEP Boys. BEWARE!

Everything went perfectly. Quick call back by Danielle and easy to arrange time to have my car…read morerepaired at my home. Trey, the technician, is awesome. Arrived on time, very nice and did a perfect repair. Price very fair. Highly recommend!

Recently had the pleasure of meeting Daniel from M Work. Needed a rim repair done due to a large…read morecurb scrape mark. Contacted Daniel via Yelp on the weekend and he promptly got in touch with me that Monday morning. I sent detailed information and pictures and Daniel provided an excellent price quote for the repair. Daniel explained what work was needed and the repair was done on a timely basis. It's been a great experience with great service from M Work thanks to Daniel.

Travis and Marvins staff as a whole was amazing! Very attentive and knowledgable, was able to…read morediagnose and repair in a timely manner. All for a very good price. Will 100% go back

Great service from friendly staff that took the time to explain my vehicle issues and options for…read morerepair. It's rare that people go above and beyond to help you these days. The repairs were done at a great price and have warranty for peace of mind.

Demarco, a repair tech, was very racist to me. I heard him tell another employee that he was going…read moreto charge me more because I am a "stupid white boy." I would never go here again!

These folks specialize in mobile service but I decided to take my car to their shop for mounting 4…read moretires. Firstly they offer amazing prices, so good in fact, that I was anticipating some last minute up-charge due to larger sized low profile tires. Nope- what they quoted me was what they charged. Second, they really take care of your wheels and use some state of the art equipment. To top it off, service is amazing- they treat you like you are a part owner! I got a tour of the facility and learned a lot about what they do (way more than wheels/tires), and got to make use of their conf room to sit and work. Professional service, amazing rates and near white-glove treatment. We stopped by for an open house this past weekend and got to meet the folks that started the business- great people. Highly recommended- especially if you are very particular about your wheels!