I spoke with the GM Tommy about 2 days ago when I went to get my oil changed. He did such an…read moreamazing job with my car, and this mechanic shop did such an amazing job with assisting me with anything that was going wrong with my car. Although I was only getting an oil change, he called me a few times to let me know what else was wrong with the car. Battery, power steering fluid, tired rotation, windshield wipers, etc. all of it was taken cared of for less than $1,000! Usually when I go to firestone they charge me an arm and a leg, somewhere around $1,000-$1,500! These people did such a great job! Thank you tons!

Tiffany,Alex and Sam took great care of me!! they took there time with explaining everything!! I…read morereally appreciate that! I'll be back only if they are there !

Travis and Marvins staff as a whole was amazing! Very attentive and knowledgable, was able to…read morediagnose and repair in a timely manner. All for a very good price. Will 100% go back

Great service from friendly staff that took the time to explain my vehicle issues and options for…read morerepair. It's rare that people go above and beyond to help you these days. The repairs were done at a great price and have warranty for peace of mind.

What the heck? Drove in for an oil change and the workers were just standing around talking…read morelooking at me knowingly I'm waiting to be pulled in for an oil change. After a few minutes I just drove away. It's 9:50 AM Friday, August 1. Management you know who was working this shift. I will not return to Jiffy Lube.

Went In for just an oil change and they added windshield fluid without asking first and then…read morecharged 9 dollars for that service. Thought they were suppose to ask before performing any service. I hope it wasn't because I'm a female. Never going back.

All staff were attentive, professional, and provide exceptional customer service from start to…read morefinish. The gentlemen that worked on my car were very knowledgeable, and walked me through everything. 10/10 recommendation. I wish i remembered names to shout them out specifically.

Sam Coleman is absolutely amazing!! So professional, warm and caring. I cannot and will not…read morerecommend anyone else to handle any car maintenance thanks again, Sam!

The owner, Arthur, is super personable! And the first time in a while, going to take my car in…read morewhere someone isn't trying to up- or overcharge you for basic maintenance. It's so refreshing to know there are business owners who are not trying to pull one over on someone, especially in this economy! Within the past two years, I got a 2023 Volkswagen. My dad taught me about cars growing up, and since we always had American vehicles, we just took them to dealerships. Late December, my car had less than 17,000 miles and the VW dealership tried to charge me for new rotors and brakes which were over $700. Let's just say I definitely wasn't afraid to bring this up with my advisor since my rotors were clean. He then told me I just needed brakes which were almost $400. I might be a young woman, but I certainly do not like dishonesty ...maybe they did not expect me to know some basic things about cars. But I called up Arthur's shop right afterwards knowing that his shop was established and asked if he had some time to get me in to give me a second opinion. He got my car in right away and he took care of me. He got my brakes changed, confirmed my rotors were good and that they didn't need to be touched, and did so for a reasonable price. Highly recommend this shop for honest, good quality work and you're supporting a friendly local business. This is definitely going to be my new place!

My C300 wouldn't start and AAA didn't know what to do. After having it towed to the dealership,…read morethey wanted to start by replacing a $2500 part and then "go from there... no guarantees." After asking a few people for recommendations, I decided to try Trinity Auto. Arthur was so incredibly knowledgeable, extremely kind, AND charged me less for parts, labor, and fixing a leak that caused the mess than the dealership wanted for one of the parts alone. Finding Arthur was an absolute life saver and I'll never take my car anywhere else from now on.

Very helpful and fast service. Goes the extra mile to make sure the customer is satisfied.read more

From the owner: At our shop, we pride ourselves on providing top-notch services to all out customers. Our team of…read moreskilled technicians specialized in a variety of services including new and used tires, NC inspection, oil changes, alignment and general mechanics.

Really great service. The waiting room is very basic, I'd recommend going to a nearby business to…read morewait during service. The prices are competitive and the AAA name brings trustworthiness and reliability to place. I'd happily come back for my next service.

Brought my mother-in-law's vehicle in and let technician know about very noticeable shuddering…read morebetween gears. Holding themselves out as transmission experts, they sold her some $600+ repair. The problem was not fixed, as the shuddering continued in the days and weeks after our visit. We then brought it to two other repair shops, a statewide chain and the dealership, and after inspecting it, they both indicated there was a major transmission issue and it would likely need to be replaced. These other shops didn't try to sell us work, and didn't charge us anything, but simply used their expertise to give us an honest assessment. How refreshing. We concluded that we should just get rid of the vehicle, as a new transmission would be about $10k (based on two estimates). Therefore, the $600 we spent with AAA on the transmission a few weeks prior really was throwing good money at bad. I came back to the AAA shop for some form of consideration for this wasted money, and all the manager kept telling me is that they fixed "a" problem that existed on the vehicle, so I got something for my money, and they were off the hook. I was given a free oil change card, which seemed more like a directive to go away. I also contacted AAA corporate office about the issue, and they told me to pound sand with some templated email about the decision being "final" (despite there never being any back-and-forth on it between us). Sounds like they are proud of their sales-oriented culture. I expected more from this company, both at the shop and from their corporate response. The bottom line: AAA is a good place for an oil change at a good price (and I may return for that service), but I wouldn't trust them with anything complex. There are many better options out there.

On a way to Charlotte I start having issues with my front tire. I stopped by this tire shop and as…read moresoon as I pulled to the office they got me in. Right away they saw I had a nail in my tire. They fixed everything very quickly and informing me of what they're doing. Very reasonable prices!! I would definitely be back and recommend everyone this shop!! Very nice and very professional stuff!! Thank you!!

Wonderful experiences all around. They have done two oil changes for me. Also, I brought in one of…read moremy cars because it was leaking oil. They replaced a broken nut on the oil pan free of charge. I couldn't be more impressed with the staff and the quality of work. Prices are reasonable and everyone I've dealt with has been super friendly and helpful.

My daughter came home with a nail in one of her brand new Firestone tires. I brought it in to…read moreFirestone and was told they could not patch the tire and needed a new one. I was told the nail was in an area that was too close to the side and began giving me tire replacement options(of which didn't include the same tire). These were new Firestone tires that I'd purchased from Costco. I then called Costco where we bought them from and made an appointment. I took the car to them since the tire was under warranty. They quickly informed me that the nail had not punctured the tire! I didn't need a new tire nor a patch! Firestone lied to me! They didn't look at the tire and only wanted to sell me one! Do not trust them!!!!! So much for their founders quote on the wall about honesty!

This store is lacking a lot in the training/management area. They couldn't find my tires, then…read moreshowed me someone else's tires that weren't mine or even the same brand, which I think they would have put on if I said those must be it! They found them then asked if I ordered 3, after I mentioned ordering 4. Took another 20 mins to find the 4th... it was an hour of just standing at the counter to even get checked in. The employees need better training so they can do their job adequately, including customer service (don't answer phones and schedule appts while helping someone = further delay). This place was a nightmare and it seemed everyone in the store was dealing with a similar mess of a situation. Not to mention how long their services take, as they are probably overbooked and understaffed. Go elsewhere!

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

I simply cannot say enough positive things about this business…read more I've had multiple opportunities to use their service and each time, I'm impressed. I had a recent 1 year service on a vehicle. They recommend an alignment, balance and tire rotation. They don't have the equipment for the alignment but recommend the Christian Brothers since I live in Fort Mill. Their quote was over $260.00. The same service provided by Discount Tire for less than $200.00. All of their staff and efficient and professional. I will continue to engage them as needed and recommend their service to all.