I booked an appointment for flat tire repair online for 5 PM. I get a call saying that you need to bring in your car at 4 PM so we can do the repair effectively? Why even offer 5 PM as a time slot on the Mavis website if you cannot commit to getting the work done at that time? Seems like a simple fix to the website that could really improve customer experience. read more

Saw a screw in my tire and called over. They immediately worked me in right away to get the screw out. Luckily there was no leak, they were fast and friendly. read more

I arrived for my appointment. and the check-in person guided me through a replacement tire set selection, with balancing and alignment. I asked him to also replace my front and rear wipers too. It wasn`t until I returned home and examined my itemized bill that I realized that the wipers were never replaced. They weren`t billed either, so I guess it was a case of NO HARM, NO FOUL. But now I have to bring it in somewhere to have it done. That, plus the fact that I could have gotten a better set of tires for the same money at Pep Boys, makes me only award Mavis 3 stars. read more

I went here after discovering I had an unexpected flat tire. I was able to fill my tire adequately to get here. I was approached quickly, probably within 45 minutes or so the technician came in and showed me the screw they pulled out of the tire. The repair cost $31 which beats $300+ for a new tire, no upselling other services by the staff which was nice. Being open 7 days IS definitely a plus. read more

Ive come here a lot and they can usually help out day of or next day with an appointment. It's a great convenient location and they have some very nice staff. Biggest complaint is they try to squeeze every penny from you. If you have a protection plan they try to pretend you don't unless you assert yourself. Every single time I come in I have to fight to get the correct pricing and they often "forget" or "don't see" when you have things like tire protection where some service is included free. I understand they are trying to make money but it's extremely off putting and tiring to have to fight to get the correct pricing every single time as I drive often and need basic maintenance regularly. Also one of the mechanics called me a dickhead. There is one mechanic who is extremely nice, not sure if he still works there. Great shop if you have the energy to deal with all the salesman shit read more

Had to stop in very last minute right off the road to have a noise in my wheel well checked. They took my car right in and checked for me. Come to find the brake caliper was missing a bolt from the mechanic who did my brake job. Even pulled me into the bay to show me the issue first hand. Definitely recommend coming if you need something done. They were good to me and will help you too. read more

This establishment uses bait and switch techniques in doing fraudulent business, and the corporate offices support bait and switch after talking to a representative named Ashley, who put me on hold to speak to a supervisor and never connected me to anyone. DO NOT DO BUSINESS WITH MAVIS TIRE!! read more

Brought car in to have all my tires replaced. I was told it would take about an hour and a half to two hours. They replaced, balanced and did a wheel alignment exactly within two hours. I was completely satisfied with the whole process. read more

I pulled into Mavis on my way home because my car was shaking. They were closing soon but took me right in. My caliper had seized up. They did not have the parts but called around and got what I needed to fix it. Paul saved the day! read more

I came in at 6:30 pm without an appointment, thought I needed a new tire because my old one had a huge screw stuck in it. They plugged it instead for about $25 and I waited in the lobby about an hour. Overall I was pretty impressed by the speedy and affordable service. The guys working were all very nice. They did forget to put the hubcap back on and almost let me leave without it, though. And the vending machine is broken and I'm pretty sure it was broken about a year and a half ago when I got 4 new tires put on at this location. read more

We've been here 3 times in the last year and have had no issues. All the employees we have interacted with including the manager, Chris, and Matt have always been straightforward with the cost of the service, helpful in finding options, and get the job done. The first time, we got all new tires, dropped off the car and they gave us a call when the car was ready for pickup. The second time, also a tire issue on a different car, I ended up not getting the work done here. Instead, I took it to the dealer because the car was only a few months old and I thought maybe under warranty, which it wasn't, unfortunately. But, what I found refreshing was that I called Mavis back again, since they did the original diagnosis. I asked for a quote and their opinion. Even though their quote was about $5-7 bucks less, they told me to just get the work done at the Dealer, since I was already there and my car was up on the lift. The third time, was this past week. We had a tire blow out caused by really bad alignment (darn, Jersey pot holes!). Anyway, they installed two new tires and fixed the alignment. They took the car out for a spin and they came back to tweak the alignment and then went out a second time to make sure everything was ok. The main reason that I'm giving a 3 over a 4 is because this last visit I waited at Mavis about 2 and half hours for the job to be complete with very little updates. They had told me it would take 1 hour 15 or so. Had I know it would take that long, I wouldn't have waited. So, my tip would be to drop the car off, if you can, and go about your day, instead of waiting on-site. read more

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I went to this location to have a repair to a loose plate after a previous repair at another Mavis. They fixed the issue at no charge and upheld the warranty. However, there is now a mysterious check engine light on that was not lit before this repair. read more

I first brought my car in to have the brakes and calipers looked at due to the negligence of another mechanic shop and this store was so helpful and speedy in getting everything done. TODAY, they were able to get a damn nail out of my tire and the wait-time was no hassle. HIGHLY recommend this Mavis location and I will keep going back whenever my car decides to break down on me. Thank you! read more

I highly recommend Mavis Discount Tires. They are honest and reliable. The brakes needed to be replaced on my car. They explained everything that needed to be done. Even though this kind of repair can be pricey, I feel that the were very fair. read more

Needed tires replaced and went back to STS. I have brought at least 3 sets of tires from this STS. Although there may have been some customer service issues at the front desk before, it seems that the East Windsor STS is very customer friendly again. I am now using this STS for normal maintenance on my 2008 Prius again. I am glad to call STS staff "My Guys" again. read more

Mavis Discount Tire - Service area from waiting room. - Auto Repair Near Me - East Windsor, New Jersey

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Tesla owners: AVOID AT ALL COSTS I've been taking my family's cars to this location for years. I've had struts, breaks, front-end alignments ... thousands of dollars of work. But I'm done. I brought my 2 year old Tesla in for work. After I made an appt and brought my car in, they said they didn't have lift pads. I bought lift pads and made another appointment. Dropped my car off and they called 30 minutes later to say they didn't have a tool to take off the tire cap. (This does NOT require a special tool, BTW) While I appreciate they didn't want to damage my car, I wasted hours on a simple tire repair. They say they don't get many Teslas ... which is ridiculous since every other car in Central NJ seems to be a Tesla. When I said I wouldn't be bringing any more of my business to their shop, the Manager, Paul seemed just fine with this. read more

I had a first class experience at Mavis today when I went there to have a new battery installed in my 2017 Subaru Outback after my existing one was totally flat. I went there at 8.45 am on a Sat morning without an appointment and was told by Paul that Mavis could do the work right away. The cost after installation would be $160 incl tax and a Veteran's discount. I immediately gave them the order, went to a quick breakfast at the nearby McDonald's and came back to Mavis to find the work completed and that my car was waiting for me. Paul and his assistants, Mike and Alex, were efficient and courteous and I highly recommend Mavis for Batteries and Tires. I had only been to that Mavis once before to buy a new tire and I cannot fault their superb service. Richard Moody Cranbury NJ read more

I highly recommend Mavis in East Windsor!!They are all the best professionals ever and know exactly what they are doing!!!Never have I even thought about taking my car elsewhere!!!! read more

Quick and helpful came in last minute for a nail in tire they fixed it and send me home safe !

If I could give negative stars I would, went to mavis for an alignment and tire rotation. I had already paid and went to the truck and realized the wheels were clearly not rotated. Went inside to inform the manager and he was dismissive until I asked for them to perform the service of which I had paid for and wasn't done. I had also had 225 dollars worth of checks written to cash in my center console and they mysteriously disappeared when I had gotten the truck back. DO NOT GO TO MAVIS HAVE A REAL MECHANIC WORK ON YOUR VEHICLE!!!! $400 GONE AND BTW MY TRUCK STILL PULLS TO THE LEFT. read more

10 am appt, at 11: 25 am my car is still outside. I only needed 1 tpms, if they couldn't get me in I shouldn't have been scheduled. I would never recommend this location! read more

Ridiculous I had a 9:30am appointment on Saturday morning to get 4 new tires didn't get out until 12:30pm. Waited 1/2 hour to get put on lift which I was ok with. I think the guy assigned to my vehicle was trying to get fired! I've never seen someone work that slow. You wouldn't think a tire store would take 3 hours to install 4 tires. I can't see how they can make enough money to stay in business. The guy took off one tire at a time, walked around the shop, walked outside and back in to walk around my car a few times then took off another and did the same thing! I never said a thing but if I was the boss I would have fired him on the spot. I mean now its probably his lunch break and all he did for half a day was change 4 tires! Needless to say that's my last visit there. read more

Lack of communication with their customer! I have a flat tire that needs to be changed. Kwam tells me they have the tire and we are good to go. I am out of state so I call an Uber to get picked up. I so happily see that my car is on the lift so I know that it won't be long. Well an hour later I see that it's still on the lift. I go in and ask if there is an issue, is the tire in stock. Paul (the manager) says it's not and they have to go pick it up. Ummmm when we're they going to tell me?! Paul could have cared less that I've been waiting an hour. I could have made other arrangements including where and what I had planned to attend but because of the lack of telling me and giving me an option I now miss seeing my nephews games which I drove an hour and half to come see. I would never recommend them! Paul didn't feel the need to apologize or take any ownership. Terrible customer service. read more

Thank you for checking my tire pressure and putting my mind at ease when the indicator light came on! I really appreciate it.

Had a 10am appointment, to get a wheel balancing. Called at 2pm to see if it was ready. Apparently they were going to start working on it soon, and it would be ready in about a hour. Went and picked up my car at 4:00pm; still had not started work, yet. So basically I took a day off of work waited all day and never got the work completed. read more

I was told at 10AM my car would be ready in an hour and a half. The work (two new tires and an alignment) wasn't done until 3:30PM. No phone call to notify me of the delay. I understand that delays happen, but at least provide some kind of communication or an apology. read more

Did a great job on my truck. Had the breaks and tired done. Happy they don't overcharge!

Came here looking for one of the Mavis free air machines found at most other Mavis stores. This store didn't have one, but the guy behind the counter was very nice and helped me fill up the tires. I would come back to get my car serviced here! read more

Great professional front desk staff. Mike did a great job helping me with a tire problem. Fast, honest, and very competent.

No longer what it was. It was fairly straightforward when it was STS. Now,as Mavis,it has dramatically changed. I should have known when it took an hour and a half to do a simple oil change. My fault for taking it back when I blew a brake line. It will have taken them 5 days by the time I get it back tomorrow,provided they get it done on time. I will not make the same mistake again. If you can't make the repair,say so. Don't just take the business. I would respect them more for that. Instead,I will probably get hammered with a big bill. My fault but won't reoccur. Avoid,avoid,avoid. read more

AWFUL experience. Our appointment to have a simple tire repair was at 1:00. At 3:30 we called and they said our car was next to be looked at. An hour later, at 4:20, the car was still next to be looked at. We were told if the car needed a new tire it couldn't be done until tomorrow. A simple tire repair takes longer than 4 hours WITH an appointment?! This place should be shut down. Don't waste your time. Absurd....If I could leave negative 5 stars I would. read more

I guess because it's a company vehicle you can put cheap breaks and not apply the new rotors we paid for. Had to bring my vehicle to a quality mechanic for them to look at me and go "you paid for rotors? Because these are factory" will never be taking my business here again. read more

I've been coming to this facility for years, and when Tom ran it, it was a fantastic place. Work done on time. Highest level of integrity. Well... Tom is no longer there and the new management team can't get out of their own way, and can't do anything right. Beware that this STS is not the same service center that it used to be, at all!!! read more

Love this Mavis, Jim and Roy have been helping me for quite some time now. Every time I have to take either of my vehicles in (one being a newer Mercedes) they never disappoint. The pricing and honesty these guys put out is RARE now a days with most shops trying to sell you on a service that isn't really needed. I appreciate the service from this Mavis. So far I have not had one issue with my cars after service. read more

Writing this review just because i was looking up reviews and saw this place. I came here 4 years ago bought 2 front tires. Within 6 days one caught a flat. I brought it there ans showed "tom" i think his name was. Well let me say he was so rude, and was hovering over me like he was Gonna fight. All up in my face saying its my fault, i ran over a nail. Even if that was the case had no proof to validate his point. I never came back again. I hope now a days there doing things different. Even if you cant fix it, or its my fault. At least respect the customer, because satisfaction is number one. Even give them 10% off or something. Anything to show you actually care. read more

Made appt for four tires. Although short staffed(like everyone else), they had me in and out in 1.5 hours .And that included an oil change and well needed brake job. Thank You! read more

I called on Wednesday and scheduled an appointment to have my 4 tires replaced on Saturday. I get there and they inform me they're extremely short staffed and it would take 4-5 hours to do. The manager at the desk recommended I return the following day at 12:30 and promised to have me in and out in under 2 hours. Upon arrival they told me they didn't have my tires in stock. I decided to only replace 2 tires. I was annoyed they hadn't checked the quantity when I scheduled the tires. I drop my car off and it has been over 3 hours and they tell me my car is next in the lot. It shouldn't take 3 hours to change two tires after guaranteeing me it'd be quick. I had a Dr appointment I had to miss and would never recommend this Mavis to anyone. read more

Not having a great experience. First they don't have right size socket for my truck tires so I cannot get tire rotation. Next they have nothing left in tank to burn off rust so I can get wheel balancing. Don't mechanic check at start of day to know what he needs or realize when tanks are low and not wait to run out. read more

I went to Mavis discount tires in Hightstown New Jersey, I scheduled a 10:00 am appointment and arrived earlier, like 15 mins earlier, just for a wheel alignment and tire balancing, well three hours later still no call from Jim the manager, so I called and asked him about my car, he said my car was next and should be done in an hour, Jim told me they were a guy short that called out sick, another 3 hours go by and still no call, so I decided to drive by the shop and saw my car in the same exact spot I left it, which means Jim lied, he also lied about the one guy who called out as I looked inside and looks lIke he had a full crew, I went inside and asked for my car key that I was taking my car, he wasn't even apologetic about it, like he didn't even care, stay away from this Mavis Discount Tires on 515 Route 130 Hightstown New Jersey, bad service and I wish I had read the reviews before I went there, as they are almost all one star ratings with complaints, I will never go there or any other Mavis shop, there are plenty of other tire shops around. I gave one star because you couldn't post without giving it a star rating. read more

I am very unhappy with this company's service. I went in on Monday to order a tire and was told it would be in on Wednesday. I didn't hear from them so I called them in the afternoon, and they told me that the tire wasn't due in until Thursday. On Thursday again I heard nothing from them so I called them in the afternoon and they told me the people shipping the tire cancelled the order, and they didn't know why. They told me the tire should be delivered on Friday. On Friday afternoon once again I heard nothing from them, so I called and they told me the order had again been cancelled. I promptly told them that I would come get my car and the should rip up the order because I would buy my tire elsewhere. So not only are they unreliable, but they also don't find it necessary to let their customers know the status of open orders, even if they are unable to meet a commitment. I will never use this company again. read more