I had a complicated hair request (lighter and with pink ombre tips) so after hearing good things about Maude I gave it a shot. The staff is super friendly and the atmosphere is really fun. My stylist was such a sweetheart but unfortunately she didn't understand what I was looking for and at the end of the appointment my hair looked the exact same as when I went in for the appointment. I was pretty disappointed but they offered to set me up with a different stylist next week so I decided to try again. Kristina was AMAZING and after talking to me for 5 minutes she completely understood what I wanted. She was so nice and talkative, which I love when I'm getting my hair done (who wants to sit for 3 hours in silence??). It turned out perfectly and even better- they did not charge me for this appointment. However, I made sure to tip her regardless because she was awesome. I'm beyond thrilled with my results and even though I'm moving in a few months, I will definitely try to squeeze another appointment in before I go! read more

Maude - My gorgeous hair courtesy of Kristina at Maude!!! SO happy with the results and I'll be recommending her to everyone! - Hair Salons Near Me - Herndon, Virginia

Maude helped me out after my stylist at another salon cancelled on me last-minute. They were able to squeeze me in for a cut & blowdry, and I came out looking great. I have thick, sometimes frizzy hair, but my stylist gave me exactly what I asked for- an easy cut that requires no extensive styling. It's been over a month since I went in and my hair still looks great and is growing out beautifully. Thanks, Maude! You've earned my business. read more

I had a great cut and color by Christine today. I have been seeing her for a while and they really get to know your hair and what you want. I have also had appointments with Tina and Vanessa and have been very happy~ read more

The poor reviews of Maude on Yelp are shocking to me! I've been frequenting this salon for 10+ years and have nothing but great things to say about it. The stylists are professional, the atmosphere is fun and I have to give extra props for the gratis wine and cute accessories in the check in area. In fact, I drive 20 miles out of my way (from Arlington to Herndon) just to go to this salon, and I'm happy to do so. My regular stylist is Tina - I have long, thick, unmanageable hair and she rocks it every time. She's a seasoned professional and I can attest to the fact that she has never once "encouraged" me to cut it short or overly trimmed without my consent. She also does a fabulous sideswept bang! Thank you, Maude, I look forward to many happy returns! read more

I'm really surprised at all the bad reviews for Maude. I've never had an unpleasant visit. This review is for Tina. She's been my hairstylist since 1999 and is the best I've ever had (other salons I've visited include PR at Partners in Old Town, Jouvence Aveda in Pentagon Row, and Jon'Ric International in Old Town). Every time I saw another stylist, I came out disappointed. My hair is fine, on the thinner side, and usually kept anywhere from a super-short pixie cut to a shoulder-length bob. No matter how I've had it, Tina has always given me a fantastic cut. She will do either exactly what I want via photos, or we'll come up with a plan together. I've chopped my hair off, let it grow, colored and highlighted it with her and never been unhappy. I specifically followed Tina from Le Shoppe to Christie Adam salon (both in Reston) and now to Maude. She did my wedding hair. One time I paid for a product and forgot to take it with me. Called back and the receptionist was very pleasant when I asked for them to refund my money since I live in Alexandria and am not normally in the Herndon area. I'd highly recommend making an appointment during a weekday. The salon is a lot quieter and you can get more attention. Weekends tend to be too busy for my comfort zone. The *only* reason I didn't rate Maude as 5 stars is because I have witnessed younger staff gossiping at the reception desk a couple times and that's a pet peeve of mine. Save it for the breakroom, ladies. read more

I love Maudes- I don't understand why everyone says they have attitude. I started going there after having been to several salons where my hair was getting fried with color, the cut was less than stellar and they charges were 3x higher. Since I've been going to Val, I've gotten tons of compliments on my hair and i actually like my hair and the way I look again. She is terrific. Instead of dreading to hang out at the salon, I look forward to going because I know , I'll be treated very well, get what I want out of my hair cut and color and I won't get ripped off. It is one of the only salons where I actually look forward to seeing everyone there. I'm done with rude, snotty salons and there are plenty around the NoVA area- but at Maudes- it is relaxed, easy to get in, easy to park. Everyone is very friendly from the moment I check in at the reception desk till the time I leave. read more

This was my go to. Salon when I was home from school. Nott anymore. Called to schedule an appointment and the woman on the phone was so unfriendly that I decided I would be better off somewhere else this summer. As soon as I told the receptionist I was looking for a cut and color with a rookie stylist or something around that level the customer service completely lowered. All and all pretty disappointed after this being a salon I used to highly recommend. Management needs to work on employees having a friendly tone... : / read more

I was at this salon today and I will not go back. There is so much dust covering the ceiling that it is disgusting. Beyond that, I left with hair that felt like straw after my color and my hair was tangled after my blow dry. My hair wasn't styled and I didn't even get a spritz of hair spray to keep the hair out of my eyes. All this from a Master Stylist. I can say that the color of my hair came out well. read more

I LOVE Maude. Lindsey is great and they offer beer and wine during your appointment!

I've been getting my hair cut at Maude by Nicole for the past year, and I love the cut every time. The staff here is friendly, and they really try to engage you and figure out what you want. The price may be steep for the suburbs, but for someone who is wants to go a bit out of the box with their style it's totally worth it! read more

I've only been here twice, but I've gotten my bangs trimmed here since August 2011. I went tonight and got my haircut by Kristina. She is a nice lady and I think she cut my hair the way I wanted it. I wanted to keep my hair long and trim my bangs so I was able to see - she really listened to what I wanted and it turned out great. She cut off a couple inches, but my split ends are gone and it's just a matter of time before my hair grows longer healthier. It's pretty pricey, but I don't go here very often - only when I need my haircut badly. It's great they trim your bangs for free here though. And I like the atmosphere - very funky and fresh and all the hairstylists are very stylish and trendy. It's a hip hair salon that I would recommend to others. Even my brother gets his hair cut here more often than I do. read more

I love Maudes...very cool!! Everyone is extremely nice, and welcoming! I've lived all over the place in the past 5 years,and just moved here from Boston! I did some research, and really liked all that the salon does charity wise,and that they are a teaching salon!! Who doesn't want the latest and greatest!! I also liked that they are a REDKEN salon!! Tina and Anna (student) made me feel right at home!! I honestly have not liked my hair color more in the past 4 years!! Well done girls... I love it, and I AM the girl that normally goes back to have something re-done!! Not this time!! I'm excited to spread the word!! Better than any Urban salon I've been to across the globe....no lie!! read more

I have gone to Maude twice and will never return. I have beautiful naturally curly, thick, but fine hair. I have wash-n-go hair, I use sulfate-free shampoo for my curls, use my Aquage gel and oil, and boom...my hair always looks great. I have never received a haircut that made my naturally awesome hair look bad...until Maude. The last time I went in I was a little early, and waiting in the front. The receptionist was minding her business until an older gentleman client came in and she greeted him friendly and offered him some water. He agreed and she walked out to get his beverage. As she walked past me, I said, "he must be special" and then she offered me a cup as well and I thanked her for the offer, "yes, I would love a drink." After that, she was nice and friendly to me. Lindsey is a very nice person, but really must not understand how to cut hair. My layers were crazy, uneven, and choppy. There was no blending in my front layer, so I got the shelf effect. My bottom layer in the back was so thin and long it was stringy, even though I told her to cut it. I have never had to direct people how to cut hair, I must have just always gotten blessed with talented people...until Maude. Oh, and between my first and second visit, my stylist got a promotion so the cost of my cut doubled. I just went into Shear Pleasure in Reston, and they fixed my hair for half the price. Vy did a great job of getting my hair back into shape while we wait for some of the layers to grow out and she can style it properly. I wrote them an email letting them know why I wouldn't be coming back, I haven't heard a peep, which is fine. There really isn't anything they could do to get me to walk back into that place, but I feel they should know why. The friend that referred me to them has also had three bad haircuts with two different stylists, I am not sure who. I have no idea what is going on in that place, but it certainly isn't training or education. read more

I got my hair cut here by Kristina. And let me tell you, I have long, thick, layered hair and am VERY particular about my hair. She got right to business doing what I wanted, and her best advice when I asked if I should go shorter was, are you ready? Because if you aren't 100% ready, then you are not going to like whatever we do. That little bit of advice struck me as the best advice a stylist has ever given - know what you want in terms of length! The cut was stellar and I will be going back. read more

I am a big fan of this Beauty Salon. I am hard to please, I have crazy hair (some salons even refuse to cut my hair) and I never liked to get my hair cut until I found this place. Celeste, Tina and Vanessa (owners) put on a very good show. In addition to being excellent hair stylists they always are fun to work with. I would recommend this place to anyone. Some reviews find them expansive but honestly well worth it. read more

Walked into Maude today for the first time with a hairstyle that could only be called "nonexistent." Walked out with tears in my eyes, feeling 100% better about my appearance. It doesn't get any better than that. Celeste is wonderful. Can't wait to go back. read more

I highly recommend Maude! Celeste always makes me feel beautiful, but by looking around I'm sure you would be just as happy with the other stylists. The atmosphere is super trendy and relaxing. Top notch salon! read more

Price increase from $70 to $90 just for a haircut (regardless of whether it is just a trim or not). My stylist was good but not that good. Sad former customer. read more

Tried a new stylist, hoping for a better experience than last time. The stylist herself was friendly and informative regarding the products, but the cut I requested looked absolutely nothing like the pictures I showed her. I hate it, and I'm terrified to cut off any more of my length in an effort to fix it. I easily look ten years older. I'm so disappointed. read more

Alyssa is just lovely and does a fabulous job on cut and color. will only be seeing her when I need to get my monthly glow up

I would like to give a special and heartfelt shout out to Madison for being awesome and always crafting a killer hair style for me. It is such a great feeling to have a stylist you trust to do her thing and not have to tell her what you want! I am an NPC Figure Competitor and last visited Madison at Maude Salon right before my last show on April 20th, 2013. I have received various compliments on my hair and I always am sure to happily credit her. However, I received a personal email this past week from one of the head judges at my show complimenting me on my stage performance and "fantastic hair cut/color". I was speechless :) Madison has been my stylist for almost a year now and I couldn't be happier with her work. I moved here from NJ and soon found myself searching for a new stylist; which as most of you know is quite a task finding someone that understands what you are looking for and successfully executes the task. From my first appointment with Madison, I was impressed and have never received an unsatisfactory doo from her! Needless to say my search ended when I found Maude. I wanted to take this opportunity to thank her and Maude Salon for their spectacular customer service but also their attention to detail and quality of employees. I have had the pleasure of referring a number of new customers to your salon, and like myself they too are now forever customers! I am headed to Charleston, SC to compete again in a National Level show on May 18th but certainly not before paying a visit to Madison at Maude Salon this weekend! read more

After I wrote my initial review, Celeste, the owner of Maude's reached out to me. My initial star rating of 2 was very harsh and borne out of the frustration I was feeling at that moment. I will be giving Maude's another chance, and hopefully they can figure out why I can't use their online appointment system as Celeste advised me that 43% of their appointments are currently scheduled this way. It's refreshing to find a place where they care enough to have the owner respond personally to poor reviews. read more

As much as I hate to admit it... I am starting to grey... yikes!!! Anyway, a new look and color was in order. I made an appt online, and appreciated the ease of being able to do so. Why are there different prices depending on who does your hair?? You are forced into paying more if you want "expert" work. Well color me suckered!! I had highlights and color done. The highlights literally... and I mean literally burned my scalp. I had scabs on my head for almost a week!! Let's just say it's been a bad hair week for this gal :'( read more

The salon is really neat inside. The people who work there are rude. Val is a great stylist and amazing with ombre. If you can stand the rude people who work there, then I recommend you go see Val. Prices are really good as well. read more

I have never been treated so poorly and unprofessionally by a business in my entire life as I was treated by Maude Hair Salon in Herndon, Virginia! After an error was made at time of payment by their staff member, I ended up paying $75 for a $45 hair cut. When I called the next day to resolve the situation and get my money back, they told me that the three owners/managers were away together on vacation and that there was no one who could refund my money and make a decision on this! Have you ever heard of a business where all of the management is gone at the same time for an entire week and there is no one left to handle problems that may come up? Unbelievable! After repeated attempts to get my money back and resolve this situation, I was still told that no one was available to handle this. Finally, Vanessa Rose , one of the owners/managers called me. She began by yelling at me and telling me that she had no time to talk to me because she had a client in the chair (she was the one that called me!). She told me that I was wrong and they couldn't be bothered with this situation anymore because it only involved $25. She yelled at me and I asked if I could please explain my side of the situation. She said NO...she had to get back to her client! She was rude, unjustified and unprofessional. I honestly don't know how they can stay in business operating like that! I am appalled! Please tell your friends not to go there....there are a lot of good salon's out there who actually value their customers and treat them like human beings. Maude is not one of them:( read more

I went here despite all the negative reviews. However, all the previous reviews seemed about right: bad haircut, color, and rude staff - . Next time I will place more trust in my fellow yelpers! read more

This is the worst haircut I have ever had. I told Claire I wanted a little more body but that I was trying to grow it out through the winter. What I got was layers up to my eyes in the back but long underneath. That is not the way you create body. Now I have to go short to fix it and spend another 2 years growing it out again. I don't feel so much edgy as much as I almost have a mullet. Don't go here. read more

Love this salon. Tina is so much fun to work with. She does great blonde hair. They keep track of the coloring process from each visit, so you will always get the same thing each time if that is what you want. If you want to change it up, they can do that too! Never met a staff member that I did not like- everyone is professional and personable. read more

I have had Lexie cut and color my hair, and I've been happy with it! Unfortunately she is leaving so I'll have to find another stylist there. I like how beautifully decorated the salon is it's atmosphere is very modern. However, I am unhappy with how I am treated on the phone when making appointments. I tend to book my appointments online because whoever answers the phone is often rude and cuts me off. It sounds like every person who answers the phone has no patience for any questions I might have, but I assume that not everyone is like that. Also, after my last coloring/haircut, I asked for a breakdown of my bill since it seemed a little high, but the receptionist acted like I shouldn't have asked. Stylists are great, but receptionists need a lesson in customer service. read more

I can't believe some of the low ratings on here. I love Maude. It's so cute and funky and I always see a range of ages and even men in there! As soon as I walk in the door, I am greeted by several employees and offered a beverage (wine, beer, cocktail, soda, water). I get my haircut and colored by Kristina. She always listens to what I want and always takes it and adds her own touch. I always walk out loving my hair and I get tons of compliments on it. Their waiting area is very cute, they have the obvious hair products with some cute jewelry and funny magnets. All of the girls that work there seem to have a lot of fun with each other and it keeps the time spent very interesting and easy going. I definitely recommend this place! Go relax, drink wine and get a fabulous hair style :) read more

If you're open to funky styles that run a risk of looking unnatural and less than flattering on you, this is your place. However, if you're like me and would much rather spend your money on a salon that can achieve the most flattering look for you, look elsewhere. I can think of much more pleasant salons to visit where I'm not greeted with tactless, off-putting attitudes and left with an undesirable hairstyle. read more

I LOVED my experience with Mad. She really listened to what I had to say and was so kind and personable. You also can't beat the price for such great work! I will definitely be back! read more

I have been going here for five years and love it. I have curly hair that I like to style both straight and curly and they have done a great job everytime. I let them cut off 12 inches and went from very long to a super cute short bob and have since started growing it out again, and they have kept it looking good every time. I have had my hair cut by both Lindsey and Ashley and I have always found them to be friendly and polite. I really think the shop has a fun feel to and they are really reasonably priced. The comments on the pricing I thought were ridiculous, this place is the same as price as mall chains and waaay better stylists. As someone who spent three years looking for a salon and trying a different place everytime, paying any where from $45 to $150 I was super excited to find maudes. Previously I would drive home to NY for a haircut.Highly recommend it. read more

While I enjoy the location and atmosphere I did no like the prices or the color I got. I had visible horizontal lines in my hair after a highlight. I was not told before my appointment that I was seeing the owner and that meant a huge price tag for my services! read more

I went to Maude in January of last year at the recommendation of a friend. I needed a trim and booked Ashley, who did a great job. She understood exactly what I wanted, took off no more length than necessary to clean up my dead ends, and the cut grew out beautifully. I CAN recommend Ashley's services, at least in regards to haircuts. Two weeks ago, I decided to try Maude again for a trim and color. It had been about 10 weeks since I had colored, so I had dull blonde hair and root growth. My appointment was booked with Maria, who suggested a partial foil to me when I sat down in the chair. I had booked single process and asked her for a bright, all-over blonde on the cool/white end of the blonde spectrum with no yellow. I also asked for a trim just to get rid of my dead ends with no length taken off. She suggested layers but I have curly hair and curly hair CANNOT do layers, or you get the dreaded pyramid hair. I told her as much, and we moved forward with the color. When I walked out of the salon, my "trim" had turned into what I estimate to be at least an inch of length taken off on the bottom layer, and probably closer to 1.5 inches for the shorter layer- because yes, despite me asking her not to, I got layers cut into my curly hair! (When it's blown out, the layers look good. The problem is, I have curly hair and don't want to spend an hour every day blowing it out perfectly- hence asking for NO layers. (Do any stylists know how curly hair works?? Why do they all insist on cutting and styling it as if it is straight? Curly hair and straight hair do not behave the same way and cannot be cut and styled the same!) My hair was also a very brassy yellow. I "sat with it" a couple days but it looked even worse when I tried to wear my hair curly- the brassy orange underlayers showed through and it looked a mess. I booked a re-do, since it is the salon's policy that if you call within 2 weeks you can get a redo if you are unhappy with your service. However, you do have to re-visit the same stylist you sat with the first time. When I sat down and showed her my orange roots (I didn't even address the layers since I worried the suggested "fix" would be to cut up to the shortest layer, undoing a year of growth), Maria told me that is because I came in with roots. I agreed I had, but that is why I'd paid $210 the weekend before... to get rid of them! She told me a partial foil does not color the underlayers, only the top. Since she saw how grown-in my roots are, it boggles me why she'd suggest a partial knowing it would never take care of the roots. I came in with brown roots and left with... orange roots. I take blame for not knowing a partial wouldn't color my hair properly, since had I known that I wouldn't have agreed to one, but these are the "experts", so I hold them to a higher standard. She had to have known a partial foil, which she suggested, was never going to be a good idea for my hair and what I wanted. The owner, Tina, stepped in to talk to me, understood exactly what I wanted, and told me I'd need a full foil to fix the orange and yellow tones. When I first sat down, Maria told me there would be no charge for a re-do, yet as soon as the first foil was on, she told me they'd have to charge me that day for another partial ($76- so with gratuity for both visits, I am now $300 into these failed highlights). Does it look better now? Yes. But it's still not what I originally asked for, and nowhere near "$300 good looking." There's lighter blonde in there, but there's also still brassy orange, and some of my natural color worked backed in in stripes that don't blend. In other words, three different colors. I can live with it for another 6 weeks until I recolor, but would never purposely choose this look. I want to like Maude- Ashley did a great job, and Tina, the owner, was very understanding and empathetic. But my stylist literally did the exact opposite of what I originally asked for, then sort of blamed me for the results when I came bck in, as if that's what I'd asked for. (Who asks to pay $210 for orange roots??) The end result, after being charged extra for a fix, is okay, but not great. I won't go back. EDIT 3/14/2013: I wanted to update that after reading my initial review, Celeste, an owner of Maude, got in touch with me. She apologized for any miscommunication between me and my stylist and agreed that the partial foil I initially received was not the correct service I should have gotten and said I should not have been charged for the re-do. I thanked her for getting in touch with me and understanding my position and she offered a refund of $96, which was my total that day for the re-do including the gratuity I had added. I can say that the owners definitely seem to take customer service seriously and Celeste was extremely pleasant to deal with and did a world of good in repairing my attitude toward the salon. Thanks Celeste! :) read more

I have been a fan of Maude's for about 4 years now. I have wavy hair and have looked high and low for someone who can help me let my hair have its natural way but also look good and Kristin Baubein has been my saving grace! I have always had a great haircut! I have gotten so many compliments on my hair and I know that while I'd like to say that MY styling is the reason, you can't get past a bad haircut and you can't get better than a good/great one! read more

I love getting my hair done, and like to go to different salons. I made an appointment to get my hair done here, when I went in to get my hair cut, no one acknowledged me, my stylist was over 15 minutes late, and when my hair was being shampooed I got water sprayed all over me: my clothes, my eyes. It seemed as though they didn't want anything to do with me. i will taking my hair and money elsewhere... read more

I did weeks and weeks of research before deciding to try out Maude based on Yelp reviews and other sources. I am extremely picky about my hair and Vanessa did not disappoint. I came to her with what others may have seen as a complicated request, (slightly angled LOB, lived sombre blonde highlights/color a la Anh Co Tran's LA based style.) I was nervous because I had read that this style could take up to 6 hours to process. Vanessa looked at all of the pictured I had gathered, asked good questions, and LISTENED very closely to what I had in mind. She really simplified what I was going for (ie. more manageable hair) hand painted the color in, and I am so pleased with the result! She even took me through a tutorial on beachy waves and when I asked what products she recommended, Vanessa did not push any products on me, but rather suggested what I might switch to once I was out of what I already had at home. The receptionist and assistant were kind and welcoming as well. The whole experience was comfortable relaxed and fun. I have been searching for a great hair salon in Northern Virginia for 3 1/2 years since I moved here, and I believe I have finally found it. read more

I've been having my hair cut by Vanessa since 1999 or 2000 (at her previous salon) and have never been anything less than delighted. I have referred a number of friends and relatives to Vanessa and Celeste and they always have great hair too. In addition to giving a consistently good and stylish hair cut, Vanessa is a particularly skilled colorist. read more

After several scarring experiences with "colorists," I decided that I desperately needed a change and was tired of playing it safe as a single-tone brunette. I'd only ever gotten partial highlights and had a nightmare of a time at Bubbles in Tysons where I recieved Gwen Stefani-colored streaks. I spent an entire day on the internet researching hair salons that specialized in color, and made an appointment at PR Partners for later in the week. However, being the kind of person that gets impatient waiting, I called about 20 more places to try and find someone open on a Monday evening (incredibly rare in the salon world, apparently!). After being reassured by Red Door in Tyson's that all their stylists were great at color and it didn't matter if I saw their colorist (lies!), I finally got on the phone with the receptionist at Maude. I was pleasantly surprised with how consultative and friendly she was on the phone, considering the terrible Yelp reviews for customer service, so I decided to take a chance and go in to see Nikki. Nikki has tattoos and funky, short hair in a blend of dyed copper tones. When I first walked into the salon, I saw her finishing up a blow dry on a client's hair that she had similarly colored an edgy blend of red and orange - clearly not a subtle or natural effect. While my immediate reaction was an internal freak-out, I decided to reserve judgement when I saw how well she seemed to know the client and her two daughters. Any salon that encourages customer loyalty like that must be worth a shot. So I sat down and told Nikki to do her thing, not really knowing what I wanted or how the hair was going to turn out. She listened to me talking myself in circles about going darker or lighter, gave some helpful suggestions, and ran to the back to pull out a gorgeous picture on a magazine that seemed to be a great compromise. I told her to just do it - and thank God I did! Not only is Nikki incredibly creative, but she has a great sense of what would mesh well with an individual's style, skin/eye color and personality. She is also very pleasant to talk to and has a great sense of humor. I'm also pretty certain that she stayed at the salon much later than their usual hours in order to make my look a success, considering I came in at around 7 and left at 9:30. I did a two-process color, moisturizing treatment, cut and a blowdry and spent way less than I would have at PR partners. I will not be going anywhere else, and will be recommending Nikki to all my friends and coworkers. Thanks for giving me back faith that I can trust a hair stylist! read more