Well...here's how I ended up going to PR at Partners. Before coming here, I had been going to the same hair stylist since I was 28---yeah, that's a long time but hey, I'm getting old :D Through the years she bounced around to different salons in Tysons Corner (all in the mall). One day, I called to make an appointment. The day before the appointment, I got a call saying that the salon had moved. No longer was it in the mall but in an area of McLean that was a real pain to get to and parking there was also horrible. It really bothered me that my stylist didn't take the time to call me personally to let me know. After all, she did have my phone number. She also once told me she would never leave the mall. I cancelled my appointment after finding that they had moved and never looked back.
Now...what to do next? I researched what was in Reston Town Center and came up with PR at Partners. After reading the Yelp reviews, I was concerned as the reviews said the reception staff was rude. But...I decided to walk over there and find out for myself. I was pleasantly surprised to find that the young woman working there was very nice. So, what I did was ask her if there were any stylists who wouldn't be afraid to cut my hair. She said "What's wrong with your hair?" I said, "It's thick, coarse, wavy and frizzy." She said, "Oh, just like mine." I looked at her hair and said "yes". She then gave me the names of 2 different stylists. Apparently, they have different levels of stylists with the most experienced ones charging the most. One of the 2 stylists charged just what my old stylist charged, so I made an appointment with her---and I'm glad I did!
My first visit I immediately knew she was the right one when she said "I'm not afraid to cut your hair." Before cutting it, she spent a good amount of time asking what I wanted in a cut, showing me photos then showing me how she would improve on my current cut. For example, she pointed out that the back of my hair could use some shaping. At the end of the appointment, I really liked my haircut---much better than my previous one. She's also taught me a lot about hair care. For example, I finally learned what the diffuser on the hair dryer was for and why I should use it.
I feel spoiled going here. When you get a shampoo, the chair also gives you a back massage. Good thing it doesn't take long to wash my hair or I would end up falling asleep---the massage is that nice!
I've never come across a rude receptionist either. All have been friendly and patient. In fact, one day I walked in and the receptionist said "Susan?" I didn't expect that. The day before my appointment, I always get an email asking me to confirm that I'm still coming. My last appointment in 2019, I was told if I booked the first one for 2020 right then I would get a coupon to save $10 on the next appointment. All this makes me feel like the appreciate their customers.
Now I can walk to my appointments, which is great. I'm so glad I made the change! read more