From beginning to end, this Mattress Firm location is top notch! I needed a bed for my daughter as we were moving to a new place! Immediately, we were greeted by Anani! He was assisting another gentleman but still acknowledged us and showed us a couple of items to get us started! After he had concluded with the other customer, he provided me with us much information about purchasing a bed for my daughter! She tried out multiple beds and he was patient with my 10 year old! After about 3 beds, she made a choice! Anani wrote everything up and we were on our way! When finalizing payment, I went in again and was greeted by another amazing salesman! I can't remember his name but he was awesome! We talked during the process and he gave me a choice of free comfort cloud memory foam pillows which was a promotion they were currently running! So not only did I get the bed at the original sale price but I also received these expensive pillows for free! No one was my child getting here pillows! LoL! So delivery was scheduled and I was on my way! Another extremely transaction in the store! I was called the day before delivery with my delivery window! Not only was I called, I received a text and an email! My delivery window was very late, but oh well, no biggie! The day of delivery, I received a phone call 4 hours earlier from the delivery guy asking if he could come early! Yes!! That was my latest delivery, and being my moving day, I definitely had other things to do! They had that bed set up in less than 10 minutes and it was awesome! This experience from top to bottom was awesome! I will definitely purchase from this location again! My previous home was near a location, but he salesman there is the worst! So I can't to laurel since it was close to where I was moving! Great decision! Awesome location! read more

Mattress Firm Boulevard Shops - Showroom room floor - Mattresses Near Me - Laurel, Maryland

Shoutout to our local community heroes here at Mattress Firm Laurel!!! The one and only Anani !!!! Thank you for your excellence!!! We have got pillows and mattresses here before, and this was a great investment of time and money! Anani is a priceless treasure!!! His personality is perfect for his trade and I am thankful for his dedication on the phone and in the showroom! I know that he is going to go above and beyond whenever he is involved with his customers! Not only do we get to pick from quality product, we also get his 5 Star service!!! I wish that he could make all of Life's major purchases that smooth! We finally got our Purple Bed! Everyone in our home wants one now!!! We will bring them back here to Anani after we save up some more time and money this year to slowly get our family sleeping in the clouds like Anani put us in!!! God Bless!! Happy New Year 2021!! read more

Mattress Firm Boulevard Shops - Shoutout to Anani L!!! Purple is awesome! - Mattresses Near Me - Laurel, Maryland

I went in to buy a guest mattress because I was really happy with my Mattress Firm mattress that I bought about 5 years ago from a different mattress firm location. I told Anari, the store rep who greeted me, that I wanted one similar to the model I had, and even though that model was discontinued years ago, he knew right away which mattress to suggest. The moment I tried it out, I knew I was going with it as it felt very similar, but I tried a few more out just to make sure. As a result, the whole experience was super quick and easy, and because of the Labor Day sales they had going on, I feel I got a great value on the mattress and bed frame. Perhaps even more importantly, my guests were very happy with it (even thinking of getting a new mattress themselves as a result). read more

Yesterday, we were passing by this store and decided to stop to see what kind of deals were available. Upon walking in, Andrew approached and showed us various types of mattresses - from firm, pillowtop, and memory foam. My husband and I were at odds over two - I liked the Hampton and Rhodes. He liked the Beauty rest. It was a hard choice because the prices were a steal. (They were both on sale!) And the quality was good. We picked the Beautyrest because it came with an adjustable base FREE with the purchase. Also, we had to change the delivery date which was no problem. Andrew was very helpful, knowledgeable, and attentive! Check out the Laurel store. They are the best! #mattressfirmlaurel read more

Came here after searching on the internet for a mattress deal. I came in expecting to be taken advantage of, being a part of shady up selling, and spending more money than I wanted for a replacement guest room mattress. This experience was none of that. I was able to look around and see what they had before I was approached by a sales person (Drew). He was not pressuring at all and showed me what was on sale. He listened to what I needed and gave me just that. I was pleasantly surprised by the whole experience. I think I spent less than 30 minutes in the store. Thank you for not wasting my time and getting me in and out with what I came in there for... A decent comfortable mattress at a non sticker shock price! read more

Mattress Firm Boulevard Shops - Selection was good items clearly marked with price. - Mattresses Near Me - Laurel, Maryland

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Keith was super helpful and honest. He listened and was very kind, patient and professional. I came in was greeted. He helped me explain and choose the best mattress to my liking. He also did his best to give me the best pricing as a manager. Really appreciated the offer. read more

After a disastrous time at the Sleep Number store in Columbia ($15k for a bed? Are they crazy?!?) my husband and I decided to try out the Sleepy's near our house in Laurel. Before we walked in the conversation went something like this: "We're only going to look today." "Yeah I don't really feel like buying anything today." "Absolutely NO floor models." "Let's make a deal- 10 minutes and we're out." Well an hour later we walked out of the store having purchased a floor model Beautyrest adjustable bed after manger Brian McGee gave us deals we could not refuse (don't worry, we plan on Lysoling the bed before we put the bed cover on). We took the floor models of an adjustable bed and its base, plus several pillows and a bed cover. What amazed me was how fast they could deliver it to our house, and how I don't have to skip work to wait for them to arrive! Brian really took care of my husband and I- answered all of our silly questions, got on his computer whenever he thought he might be able to get us a great deal, and most importantly worked within our budget (aka- NOT $15k!). We appreciated his frankness- while Sleepy's does sell bargain beds a bed is an investment in your overall HEALTH- you really should get a high-quality bed that will last you at least 8-10 years and ensure you awake rested. When we finally finish our guest bedroom (at this rate probably sometime in 2018) we will probably return here to buy a bed for that room if Brian is still working here. read more

Worked with Andrew to find a new mattress. I walked in the door having no idea what I was looking for, or really how to select bedding that met my needs. Andrew was friendly, knowledgeable, and helpful. he made the buying process easy and I walked away very happy with my purchase. The selection at Mattress firm is top notch. And, the staff are top notch. Save yourself some time and money and go there first. read more

When I moved 500+ miles away to Maryland my new apartment was filled with Craigslist decor, but I wanted to buy a brand new mattress. I did not feel respected at this location once I realized it was out of my price range. This shows the company's true character. read more

We've been searching for the "best" mattress to finally replace our broken bed. After searching multiple stores, we found what we needed with Brian McGee, the sales person at Sleepy's. I didn't realize you could know that much stuff about a mattress! Brian was patient, educational, and very interested in helping us get not only what we thought we needed, but what we truly needed. He is a genuine, sleep consultant, not just another sales rep! I highly recommend you see Brian for your sleeping needs! read more

The awesome employees at this location went above and beyond to help my family find the right mattress. Delivery went smoothly and the warranty included was great. read more

Emmanuel was awesome to work with and explained the differences between the mattresses, bed frames, and box springs. We ended up getting a soft Tulo mattress and love it! I almost ordered the medium Tulo online but I'm so glad that we stopped in to try it out. I highly recommend coming to Mattress Firm and seeing Emmanuel if you're in the market for a mattress!! read more

My sales representative name is Will Ugwu. He was the best; he was very informative and his knowledge base is unsurpassed. I had no intention on purchasing a mattress but with his care and customer service, my wife and I were compelled to buy. His assistance was most appreciated and I have Sleepy's to my family and friends and I have informed them to ask for Will. He should be awarded for his efforts because he is truly an asset to your company. read more

I Fell taken advantage of because of slick salesman. I received something I didn't request and was unable to return for a full refund. The mattress was in my house for 10mins.. read the fine print and speak loud because apparently people can't hear. read more

Visited recently looking for a bed. Met Brian who was friendly and knowledgeable on available products. He stayed within our budget and made sure we got the best deal possible. We told him that we visited a competing store and he promised to beat any deal and he did. I was also impressed by the delivery/assembly team. They came early the next day and put everything together in less than 20 minutes. I did not expect to purchase when I walked in the door but the customer service won me over. read more

Drew was phenomenal with the customer service he provided. If you ever have an issue please be sure to call him. He will always make it work. I literally walked in and out of the store with a great mattress and I was only there for about 25 minutes. That's how easy Drew and the team at this Mattress Firm make it for customers. read more

Stopped into Sleepy's to check out the selection. The store was very clean and well organized. Angela promptly greeted me and suggested mattresses that I might be interested in based on what I was looking for. She was very knowledgable and made me feel comfortable instead of pressured. Having been mattress shopping for weeks, Angela was the first person to make me feel as if she really cared about finding the right mattress for me, instead of just being someone she could make money off of. I would definitely recommend her to anyone looking for a great mattress at a fair price. read more

Went looking for a mattress and an adjustable frame several weeks ago and this store popped up on our route. Emmanuel greeted us and started the conversation by asking us how we were sleeping. It changed the entire way we went about shopping. Yes, he's a good talker, but he comes from a place that considers more than quality of the mattress, but the quality of mattress a person actually needs. We were just starting our research, so we didn't buy from Emmanuel that day, but we returned to him after 3 weeks of comparison shopping and even after visiting the Old Town Alexandria location. I called back a few times to make sure he was there when we came, and Emmanuel not only met our budget, but did even better by ensuring delivery when we needed it and coming in on his day off to arrange it. We also observed how he treated each customer who came in while he was helping us. He greeted each and excused himself politely when he needed to step away (he was the only salesperson in the store at the time). I never once felt like he pushed us to the side. We are tough customers, and he met us at every turn. If we ever need a new mattress we will go back to see Emmanuel. read more

Emmanuel and Drew were excellent with their customer service and honest and knowledgeable about the mattresses. They went above and beyond. If I buy any more beds I am definitely coming back here. Thank you! read more

Ms. Angela Beasley is the best! My boyfriend Andrew and I will be moving into our apartment really soon and needed a mattress set before the move. Our entire experience from the day we walked in until we made our final payment was warm and welcoming. She made sure that we were aware of all of our options and she gave the best customer service we ever had. We felt just like family every time we came in. If you're in the market for a new bed and love to be taken care of by someone real, please be sure to ask for Ms. Angela by name. Thanks for everything! read more

I visited this Sleepy's to check it off my comparison list as a matter of course. I've been shopping around for a mattress for awhile now, and I was skeptical that I'd buy from Sleepy's. However, the floor representative I met, Gary Jean-Paul, was a pleasant surprise: he was a good listener, he didn't judge me negatively for comparison-shopping, and he designed a package deal that was actually more attractive than what I was fixing to buy from a different vendor. It was a non-adversarial experience that left me better off than if I would be if I had overlooked this store. The downsides are that I waited longer than I wanted to wait before I was approached (but to be fair, Jean-Paul was dealing with other customers), and that I can't comment on the post-sale customer service because I'm a brand new customer (although my wife has used their warranty service before and considers it satisfactory if you know the fine print: avoid spills and get right bed frame). Hence four stars instead of five stars. read more

This is the first time I can say I had a very bad experience at a mattress company. If you plan on buying anything children related stay away. We placed an order at the store for a children's bed set that was to be delivered to our house. So we're in Covid times were things take longer to deliver we get it and understand so when we purchased we were told our 2 week delivery could be delayed up until 2 months. No big deal we can check on it in 2 weeks and see where we can go from there. Here where it all went wrong when we check the status of the delivery 2 weeks exactly apparently the status of all 3 separate items are updated to a delivered status. We thought maybe it just the website so let's verify we get tracking numbers for 3 separate delivery on 3 different dates and we have no packages. Confused we go to the store to verify because I never herd of a mattress company showing up for delivery without and verification or seeing who signs for the delivered items. Apparently this company decides to deliver thru fed-ex doesn't tell us that it will be delivered through a different company doesn't tell them to verify or get anyone to sign for packages delivered on 3 different dates mine you. Know e-mail is sent about packages arriving or being delivered not even a phone call of when packages will arrive. So what was the point of me ordering in the store if the company I expect to deliver doesn't deliver it. When my wife goes and checks it out she gets told to contact fed ex. I'm confused I came to Mattress Firm to purchase a bed set for my child did I go to fed ex at any point NO. We get told we have to contact fed ex and take it up with them. So I paid Mattress Firm $300 they out source the delivery to a different company and I have to find out what went wrong. Is this how it works now not a single finger was lifted to help out in this situation. Did the Store Manager contact me to discuss the matter further No the associates there acted like they didn't care. So now It's month later and I'm dealing with fed ex now not the place we're I made the purchase. I hope this review will be an eye opener on how things run here. read more

My personal experience at this location was amazing and I highly recommend. Andrew sold me a great mattress for a jaw dropping cost and was very helpful. I couldn't recommend enough. read more

If I could give more stars I would. After shopping around for 2 weeks, I stepped into this location by chance and there I met, awsome sales expert Brian Mcgee. He was so patient, calm and friendly. He did not try to push anything not needed. And found the perfect bed for me and my husband, and we had m-a-n-y special requests. Bottom line, over the top amazing customer service!! Would highly reccomend to drive the extra mile and purchase your new bed there. read more

Mr. Egbeogu did an amazing job helping me find the the perfect mattress. He quote on quote said, "Don't worry about the price, as long as you are happy everything will be fine." He treaded is like family, and helped negotiate a great deal. The store was well organized and family friendly. read more

I came into the store based on the reviews I read about the good customer service on yelp and google and I couldn't have made a better decision. I walked in and was immediately greeted and from there, everything was excellent. The customer service, provided by Drew, was EXCELLENT! He was extremely knowledgeable and very honest me with about each mattress and the pro's/con's. There was no sugar coating and he respected my budget and my concerns regarding the type of mattress I NEEDED, not wanted. One of my biggest pet peeves about going to make purchases like this is the fact that they try to sell you the most expensive mattress regardless of whether it's a good fit or not. Drew listened to my concerns and provided the best option for me. Best customer service I've had from any mattress store I've been to! Thanks Drew! read more

We started our mattress search last week and our first stop was Sleepy's. The store was very clean and organized and we were promptly greeted. Our sales rep Brian was extremely helpful and knowledgeable. Needless to say Sleepy's was our first and last stop in our quest to find the perfect mattress. It was delivered today and we can't wait to try it out. read more

Recently bought a bed here. Worked with Andrew. He was very helpful and knowledgeable. He made the whole process pretty easy. The delivery was on time and the delivery guys were in and out quickly. Overall, I'm very pleased with Mattress firm. read more

Great service, quick and reliable. Andrew works with your budget and makes it happen.

The staff was great and I was very satisfied with the price. I would recommend this store to anyone in the market. Ask for Deb and Drew.

Last month I decided to quit procrastinating and get the new bedding set I desperately needed. I'd heard good things about Sleepy's (and this one in particular) and the service I received was truly top notch. Manager Brian McGee and his associate were attentive, friendly and knowledgeable without pressuring me. I ended up getting an incredible deal and my set was delivered the very next day at my convenience. Most importantly I've had the best sleep in years since the first night on my new mattress. I would recommend Sleepy's and Brian McGee to anyone looking for a great deal on great sleep. read more