I can't say enough good things about Joey here at Doxon Toyota. He was incredibly helpful from the…read morestart, he showed patience, was friendly, and very easy to talk to. I walked in on a random evening and Joey spotted me and took me right away to go look at some of the cars, never pushed any pressure on buying something, he answered all the questions I had. Joey kept me updated, explained things clearly, and worked hard to get me great numbers. Truly a great experience in this process and that's rare to find when working with dealerships as everyone may know. If you want someone who will treat you right and really go the extra mile, ask for Joey when you stop by.

Ben was great!! He was super helpful in answering our questions and giving us advice. 10/10…read morerecommend! He made the process super smooth and was really kind. Ben exceeded expectations and has been a pleasure to work with! The finance person that helped us had an attitude and was super condescending when having us fill out forms. We asked one question about the loan, a simple yes or no about how the loan worked and she was belittling. I was wearing a lululemon belt bag and she asked if I worked there, when I said no, she said, so you just like wearing their branding? IMO, an unnecessary comment. Overall bad vibes with her. She forgot to give us some papers to sign and we had to come back a few days later due to her mistake. Not once did she apologize for the inconvenience. We were excited to find a new dealership to work with since it's much closer but after working with her I may never return.

when i came in the dealership, i was thinking that i'm gonna come out with a new forester sport…read morehybrid. instead, i went home with a crosstrek sport which i really think is the right car for me. kelly (with the help of trendae) was super awesome and accommodating. both of them made sure that we are 100% taken care of. anna and maegan also assured us that we are getting the best deal we can get. everyone worked so hard just for me to bring home my dream car. this is the 2nd subaru i got from this dealership and my experiences are always great. this is also the only dealership i trust my car with in terms of servicing.

Went here and the people are a fraud! Was offered multiple vehicles with over 100k miles and I did…read morenot bite. I was told that they got me approved etc, got to see the Subaru solterra with 49k miles with over $400 monthly payments and $10k down. Wasn't worth ever going here to this dealership. They are a waste of your time with a unique situation like mines. This is a sister company for Rairdon's Honda of Sumner. I regret going to either dealerships for help. If anyone is in a situation and needs a vehicle, go to WALKER'S Renton Mazda! I got approved at a Tier 4, standard warranty's, and 3 years service at no cost to me or financed. Go see, Mai, Trey and Dan!

Bought my daughter's first car from Bryan almost 2 months ago. The car was in pretty good shape,…read morebut definitely had issues and Bryan was very open and willing to deal with me on the price based on me fixing a few things rather then them having to do it. We initially couldn't settle on price but Bryan reviewed a few things and called me back within a day to confirm he would accept my price. He was never high pressure or anything other than open and professional with the whole process, even when we agreed to disagree on price. Within 2 weeks discovered a hidden crack in the top of the radiator, that didn't show during our rather lengthy test drive. When I called Bryan back he got right on it and had arrangements with his connections for us to have things fixed--on our dime but at his cost. He wanted us to be happy, and it worked out just fine. Felt this was like buying a car from my uncle or something. I would recommend anyone looking for a reliable, honest used car source stop in and talk to Bryan about what you want, whether they have it or not. They'll get it for you and take care of you.

The auburn valley kia website ph nr 855-461-3197 is listed but it just rings continuously without…read moreany answer. The other number listed as 253 833 7670 just does not ring. Unfortunately they lost they 5 car sale today. we finally got to buying those 5 honda civics next door instead. Just a phone number made the difference. Get it right guys. Oh funny and co-incidental, I own a Kia Spectra and always had oil changes done at Kia Aurburn but this time unable contact them so Jiffy Lube did the job!

We got another car due to unforeseen circumstances and started looking on Military True car. We…read morefound a few cars specific to what we wanted and decided to go with Bud Clary. Jose helped us across the finish line. The downside: We've purchased several cars in our time and always have a pre approval first. In this case with the rising interest rate, even with a pre-approval- was "told" we should also apply with them. False, we had a better rate with USAA. Also, we initially decided to get the "warranty" only to bust our pre-approved limit. So decided to remove it. There are cheaper rates out there. Also, had a dealer "option" tacked on the purchase. We didn't want it but was told it's part of the car. I have a PH.D from TikTok University and found useful information stating we didn't have to get that dealer add on. Hence the additional cost. Lastly, the miscellaneous document fee and processing. out this State. The most we ever paid for a car- used at best. Overall, Jose keep making them sales and stay confident!

After several days of communication, we agreed to a purchase price of $68,000 out the door. This…read morenumber was discussed repeatedly, written in my deal packet at the dealership, acknowledged by sales and finance, and personally confirmed with a handshake. Based on that agreement, I placed a deposit, activated insurance, and scheduled pickup. Only after the vehicle arrived, PDI and detail were completed, and delivery was scheduled, I received a call saying there was a "misunderstanding" and that the price was actually $68,000 plus taxes and fees. If a handshake agreement, written notes in a deal packet, and weeks of coordination can be reversed at the finish line, that speaks volumes about how commitments are handled here. Changing terms after a customer has committed time, money, and insurance is not transparent business. I worked primarily with a salesperson named Tristan and a sales manager named Kieran. While the interactions were polite, the outcome did not reflect accountability for what was agreed to. If you shop here, get everything in writing early, including out-the-door pricing, and do not rely on verbal commitments, even those confirmed in person. From my experience, this dealership feels slimy and unethical. Watch out!

Had a great all around experience buying a F-150. As I pulled up I was greeted by "Robert" who was…read morevery genuine and knowledgeable. He lessened any stress I had and made the whole experience a walk in the park. Thank you! Michael L

I have the worst experience with Way Scarff Ford in my life. My first car from them was used…read morepickup truck which is I get it not new car with 20 thousand miles, warranty almost gone.... But then I bought brand new pickup truck with extended warranty up to 140k miles..... THE basic oil change goes like another challenge!!! I always have to fight with them about the loaner vehicle, im always do the apt for it and this service takes them two days!!! My car sitting on the parking lot for no reason when at the same time I can't go to work and get my money! Im tired of customer service they provide!!!! When you signing a contract for everything they can sell you they are promising you best of the best and then in real time they are doesn't really care about you and your vihicle....

Let's face it- VW is a whole vibe…read more Basically all VW's are head turners.. causing onlookers neck issues since VW originated - because seeing a split window bus, or a '69 beetle driving down the street causes everyone to take a second look "rubber necking" therefore, keeping local chiropractor offices open and operating. Not to say the newer models aren't "lookers" themselves, however there is just something about a vintage VW that speaks to EVERYONE. And if you're in the market.. this dealer has vintage AND brand new vehicles in their showroom- basically something for everyone! That said, this dealership has been my go to "one stop shop" for purchasing and any necessary repairs. I have purchased my last 3 vehicles from this dealership for numerous reasons and a few particular people.. Reasons: - Low pressure from salespeople who truly just want to (of course make the sale but) help you find your perfect vehicle - Willingness to work with you to ensure you drive away satisfied with your purchase.. -Snacks -Yes.. I said it.. snacks. :) -The facility is top notch. The waiting area is inviting and comfortable and if you want to take a nap?? No one will bother you. If you need to do remote work?? Done. Just bring your laptop.. In fact they will even feed you cookies and get you all hopped up on caffeine while you multitask doing remote work while your oil is getting changed 50 feet away! It's literally THEE BEST place. Noteworthy mentions that I would like to nominate for future employees of the month.. if not that then maybe a page on a "top employee calendar"- because these superstars deserve it! -Bradley (front desk service associate) -10 star rating- Brad had impeccable communication skills and did his best to work with me on my last maintenance check. He found me the best deal and I really appreciate all of his hard work. -Becca (parts department) -10 star rating- Becca is by far my favorite "parts princess".. in fact she needs a trophy or a medal for her robust knowledge of everything VW and her superior customer service skills. VW is doesn't realize the blessing bestowed upon them the day they offered Becca employment and I always look forward to chatting with her as she loves what she does and is exceptionally compassionate toward her customers. Last but certainly not least... drum roll please.... -ZEB FOSTER- (1,0000,0000,0000 star rating) (Parts/Service Assistant Manager) -This man. This man is the King of VW. He shouldn't have a name tag- he should wear a crown. -It's hard to even articulate how much he has helped me over the years with all of my vehicle concerns and any repairs I might need. Zeb ALWAYS goes above and beyond to ensure his customers are taken care of and he is probably the best communicator I have ever met. And that is saying a lot considering I have been working in business administration for 25+ years. -Zeb is the most efficient, hard working, problem solving, analytically advanced Volkswagen guru that has ever walked the face of the earth. He is always willing to help with any problem I encounter and has such a positive outlook and personality making him an absolute joy to communicate with. If you ever need anything- Zeb Foster is your guy. 100% my favorite associate at this facility. The facility itself is amazing yes- but the reason I (personally) keep coming back to buy cars from this dealership are the people. The reason I took 30 minutes to write this review is because of the PEOPLE.. and maybe some of the snacks.. but 100% the PEOPLE. I just love this team so much that I made gifts for them and will absolutely use my review for a shameless plug for my VW artwork.. :) All that being said: Please give these 3 folks the recognition they deserve, a pay raise.. and any promotions available. Volkswagen is lucky to have them on their team.

I brought my VW Atlas in for a simple oil change and was overcharged for work that wasn't even…read moredone. Less than 24 hours later, my car was throwing a low oil pressure warning and leaking oil everywhere because the job was not completed properly. That's not just sloppy, that's outright negligence that could have destroyed my engine. From there, it only got worse. I had to repeatedly call just to get help, was passed around between staff, and received little to no communication. Promised callbacks never happened, and no one took accountability. Even more concerning, Service Manager Ian Andreassen and General Manager Gary Robinson both ignored my emails and voicemails and, to this day, have not responded. Completely unacceptable from leadership. I was also told my vehicle would be towed the same day due to safety concerns, only to find out later it was left overnight because of their internal mistakes. No follow-up, no confirmation, no regard for my concerns. I still have no explanation for the overcharge and no reassurance about potential engine damage caused by their error. This service department is disorganized, unresponsive, and careless. They turned a basic service into a serious issue and then failed to take any responsibility. Take your vehicle somewhere else unless you want to deal with the same level of incompetence!! Worst dealership service experience I've ever had. Avoid Bud Clary Volkswagen at all costs.

Sean at HInsaw Honda is an amazing person. He is my to go person when it comes to recommendations…read moreand vehicle needs! Thank you Sean

I absolutely love my car! Caleb at Hinshaw's was so great! I told him exactly what I wanted and…read moreneeded and he delivered! Caleb went out of his way for me to get my perfect car! I'm so excited about my Honda civic and I can't thank Caleb enough!

Go here for your next car, you won't regret it…read more My experience at Prestige Auto Market was not what I expected when I first got to the dealership (In a very good way). We (my wife and I) were greeted by a salesperson named Denis. He was friendly, laid back and asked me which vehicle I was there to see and I told him the Blue Range Rover Sport Supercharged over there. We have been thinking about one but never actually seen one in person or test drive one. He got the key quickly and handed it over so we could check out the rig. We are coming from a 400whp STI and I needed to let go of my toy for a better more comfortable family car, we still have the Jeeps though. They had a sweet fully built newer STI there while I was there too. Anyhoo, the Rover was very clean inside and out, it wasnt just a detail job, the quality was actually very well kept for its age and mechanically you could tell that it was in great working order. I fired it up and it sounded just like it should, looked over the vehicle as I was letting it warm up, under the hood checked all the belts, fluids, checked for leaks or weird noises and played with the air suspension. Denis was able to answer all the questions I had about it and then I handed over license and insurance card and went for a drive. We weren't sure what to expect as this was our first time in one but I've been a car guy my whole life and a mechanic so I listened for all the little noises, bumps, vibrations to signal if there was anything wrong. We got back very satisfied with the Rover and knew this was the type of vehicle we wanted to get. Denis came back out to meet us once we got back and see what we thought. We told him we liked it but were just starting to look at them. We looked at a lot and honestly weren't really planning on going back because we had some others in mind, but the service we got from Denis and the way the condition of all the other cars on their lot you can tell they care about the condition both mechanical and cosmetic on their cars and we went back later on and looked again while talking with Denis. 3rd time when we showed up Denis was with a customer and I spoke with Vadim. I had a question about a strange looking plug that I had never seen before and he not only knew what it was but it impressed me he knew and it ended up being a weird charging port for an old Nokia lol. He was able to answer any other questions I had too and had same atmosphere as Denis, no pressure and very friendly. The manager Tony is a solid guy, also very friendly and laid back, he worked with me on the deal and at first we were looking to trade my other vehicle but he was upfront and honest and said they just couldn't swing the deal and was really kind and honest about it. Didn't talk bad about my trade or anything or scoff at me like has been done to me at other dealerships. That told me we were in the right place, absolutely solid character and good people. We ended up selling our car private party and came in, worked out a deal and they went above and beyond making sure that all of my concerns were addressed and taken care of before we moved forward. It didn't feel like a dealership but more like a chill hangout spot with good friends. I've been to a lot of dealers all over and I have never been in an environment like that with a dealership, or anywhere that I've ever purchased anything honestly. It wasnt fake friendly, they were genuine, and sincere in how they treated me. When we were filling out paperwork I had my 1 year old son with me and they didn't get upset by him being silly and running around, the guys were helpful in keeping an eye on him while I was filling out paperwork. There is a very sweet lady who works there as well named Lana who helped keep an eye on him too and she gave us a bag of cookies they have there I think it was double fudge Grannies cookies I wanna say, and I was able to give him a little snack and helped keep him occupied. We talked a little about our kids and it was just the icing on the cake that made it a purely enjoyable experience. Never in a million years would I have imagined those words would ever come out of my mouth. I've always left dealerships pissed off and a sour taste in my mouth because they dont care about you, once they have the salt they just disregard you and you get put on the back burner. Not at Prestige, I also appreciated that we went through the paperwork fast. It didn't take hours like most places. We had all paperwork done within 20 minutes and I was down at my rig installing carseat and loading up the boyo. We are now the proud new owners of the Range Rover, we got it for a price that I can't argue with and we want to thank the guys and gal at Prestige Auto Market for exceeding our expectations and then some. Tony, Denis, Vadim, and Lana keep up the good work. If anyone is looking for a vehicle, check these guys out first.

Purchased a 2001 Audi TT and was very happy with the experience. They were straightforward and…read moreworked with me on the price to make a deal. Family run business, would buy from them again.

Who would have thought I'd actually like a car dealership, but here I am…read more.. I came across this place while I was browsing for a cheap daily driver online. Ending up meeting the no BS man named B! Although, I did low ball them for the car, the owner, Serg, came back with his offer and we closed the (cash) deal, paperwork and all, in what felt like less than an hour. They were also willing to work with me on the pickup and delivery of the vehicle on a different day. As for the location, I think it actually was a barn at one point in its life but I feel they renovated it to feel quite cozy. Who wouldn't want to park their car in their living room? Ok, maybe just me... While I was buying a car on the lower end of the spectrum, this dealer has a variety of cars for anyone; from Civics to Jaguars or pickups to RVs. Go check out their clean S2000 for sale and ask for B. :)

Surge is awesome. I must say if my hubby and I need or want another luxury car we'd gladly repeat…read morebusiness with him. I would recommend Car Zone to anyone looking to buy a beautiful car at a great price.