I have been using Carrot Eye Center from its origination. Doctor Herion was my eye doctor at…read moreSwaggle Wooten prior to starting his own practice with Doctor Hammond in 2019. Both are veterans and truly care about their patients. I arrived about 10 prior to my appointment and was warmly greeted immediately and enjoyed some coffee as I waited. BTW, great coffee! My name was called shortly afterwards. The technician that performed initial tests was pleasant and professional. Doctor Herion is always a pleasant experience! Highly recommend!

From the first step in, this office is welcoming. Busy office but coordinated the check ins with…read moreefficiency. Front desk person so kind and attentive. The quality of my exam was superior with modern equipment that assessed without air puffs and dilation. The cleaning process was systematic and eased my concerns. Each exam room was private with soundproof door keeping the information shared private and personal. Dr. Henson was kind and took time to go over my tests and spent quality time. Michael did a great job showing me many frames without any pressure or frustration. Great full service office. Location great off of IS 60. Plenty of parking.

First, let me say I really like the physicians who work in this practice. In fact, most of the…read moreworkers are excellent. I would give them 5 stars. Where I have a BIG problem is with the wait times. Today, my appointment was scheduled for 9:15AM. I arrived at about 9:05AM. I waited in the main waiting area...then waited in the middle waiting area...then waited in the treatment room. Finally seen by Dr. Matsumoto for a 5-minute follow-up for my surgery yesterday. Normally, I would not make a big deal out of an occasional extended wait time, but this has happened with this practice MANY times. Anything more than 15 minutes is just unacceptable. We DO have lives outside their practice. FYI, it was 10am by the time I was finished with my 5 minute, appointment.

This ophthalmologist office is over booking and made me waiting more than one to two hours…read more I hope they need to less booked.

I've experienced consistently long hold times when calling, and even when I opted for a call-back,…read moreI was disconnected halfway through the conversation. The customer service has been disappointing overall. The patient portal is equally frustrating--every time you move to a new screen, it resets, making it incredibly difficult to book an appointment. It's been a very inconvenient and discouraging experience trying to do business with this company. You are actively have so many issues and roadblocks for people to do business with you.

Dr. Pugh is always friendly, professional, and honest. I would recommend him to everyone.read more

Don't go here!! I walked in and was not greeted. The front desk girl that sits on the right side,…read morewas talking crap because the other girl looked my way. She was also rude to a Spanish speaking man, she needs to learn how to speak to everyone in general because her demeanor was horrible. Also made a small remark trying to be sarcastic with me. Just because I had my kids with me or it would have went south. Unprofessional!!!!. The place is filthy!!! Chairs are disgusting, whole place was disgusting, including bathroom. Everyone don't seem to be nice except the actual doctor. If you hate your job that much, then leave. It needs better customer service and greet and talk to people like you actually like working with people. And clean up the place, it's disgusting. Will never come to this place again!!

This place has roaches, dirty chairs and toys. You would think they clean and sanitize since…read morechildren come in and out. I didn't even want them touching my child's eyes after waiting in the waiting room and seeing how dirty this place is. DO BETTER FOR THE CHILDREN!!!

The place is clean and everyone was professional and courteous. The eye exams are somewhat of an…read moreassembly line, but I can't argue with the efficiency.

A long long time ago Dr Frank casserda helped me when I had punk tate epithelial erosions on my…read morecorneas and had vertigo due to that. He treated me and inserted punctual plugs in my eyes so I wouldn't lose so many tears and my eyes wouldn't get so dry. The problem cleared up and I haven't gotten it back since and I just remember the doctor being reassuring and being good at what he did. It's been literally almost 30 years but I still remember and think fondly when I hear that name of his business.

Dr & staff friendly and very efficient and helpful with we seniors. Would recommend their office…read morefor everyone.

I have been seeing Dr. Woolf regularly for 25 years. He is a brilliant ophthalmologist and is…read moresurrounded by office assistants that have positive energy and great attitudes! I needed extensive eye testing as well as documentation completed for my employer (regarding my partial sightedness). They did it all! The office is equipped with all the latest and greatest technology in ophthalmology. If you are looking for a trustworthy, experienced doctor.... look no further! Thank you Woolf Eye Clinic!

I can't say enough great things about my experience at Wagner Eye Associates! From the moment we…read morewalked in, we felt welcomed by the warm and friendly atmosphere created by the entire staff. Christian, Debbie, and Cynthia were incredibly accommodating and made the check-in process smooth and easy. Dr. Nix is a true gem! Her knowledge and expertise in eye care are evident from the moment she starts her examination. She takes the time to explain everything in detail, ensuring that I understood my vision needs and options. I was thoroughly impressed with how efficient and thorough she is--definitely a doctor who cares about her patients! The entire team is not only professional but also super friendly and patient. They made my visit enjoyable--not something you usually hear when it comes to eye exams! I left feeling well taken care of and confident in my eye health. If you're looking for a place that combines exceptional care with a fun and inviting atmosphere that will work for an entire family, I 10/10 recommend Wagner Eye Associates. Dr. Nix and her amazing team truly go above and beyond! You won't be disappointed!

I lost much of my vision in one eye because Dr. Wagner does not dilate eyes to check for issues…read more For two years I described new vision problems I was having to Dr Wagner. He said it didn't sound like anything he was familiar with. I also told him that another optometrist saw swelling in the back of one eye after she dilated it. He said he didn't see swelling or anything else wrong. He never dilated my eyes to look. He said it wasn't necessary because he uses a machine to take a picture, without dilation. Three eye surgeries later, my vision is still greatly reduced. An Opthomologist immediately saw that I had a torn retina and performed emergency surgery to prevent blindness (after she dilated my eyes to look.). I am leaving this review in hopes of saving others from having severe vision loss.

The staff and the doctor were great. I cost compared their offering of glasses and decided to go…read moreelsewhere to save a lot of money, but the exam was great.

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!

He made things WORSE, and he got extremely defensive when I said I wasn't happy with the results…read more Look at peoples' reviews with photos on Google reviews, then go to somebody else! I wanted my upper eyelid crease to not touch my lashes, which I could do by just raising my eyebrows a bit. He was supposed to do upper blepharoplasty with a browpexy, and he just decided to not do the browpexy (or he forgot, I don't know, there was no discussion beforehand about him possibly not doing it, and after the only explanation was that he'd decided I didn't need it). Now I have droopy eyes and nasty scars, and I don't have the money to go to somebody else to get it fixed. Worst mistake of my life!!

From the moment you walk through the front door of Dr. Edelstein's office you become aware that…read moreyou're put at ease instantly. Brandi greets you immediately and the sound of the faux water fall on the wall is amazing! Yes, the normal paperwork is necessary but somehow Brandi makes it feel easy to complete! When test are ordered Dr Edelstein personally ask Brandi to set it up and in addition to any follow up treatments and option. Dr Edelstein in brilliant and methodical in his examination of his patients. You are not a number to him and he addresses all questions without feeling like you're playing beat the clock like at most medical practices nowadays.