Stopped by quickly before a show to grab ice cream, and someone suggested we try the ube/Thai Tea combo. Honestly.... I probably never would have gotten this on my own but hey, maybe that was my sign :D Honestly - I loved it! Haha I know we're probably supposed to get Matcha here, but I really like ube and the combination with the Thai Tea was so tasty and fun! I almost wonder now if they have do a triple swirl haha but it's kay, having a Matcha Maiko here makes it easy to get whichever craving you may have. Line seemed long but went by fast, and you can also request samples :) Would definitely get another ube/Thai Tea! :) read more

I'm not a fan of matcha, but my boyfriend wanted to get the matcha ice cream so we went here. He got the matcha and vanilla swirl ice cream in a cup while I got the vanilla soft serve ice cream with a scoop of red bean and mochis. We ordered on the kiosk, and after probably about 7 minutes we got desserts. We both enjoyed them as it was tasty, not too sweet, and refreshing. I liked mine alot. I'm so glad that they have vanilla since I'm not into matcha. Lol read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

Got a matcha iced drink, and a matcha & vanilla swirl ice cream waffle cone. *Service was fast *customer service/demeanor was meh/ nonchalant didn't seem happy to be there so rated it down by 1 star. - *cute place and clean *matcha iced drink could've been sweeter but maybe that's just regular matcha? *the mixed matcha vanilla swirl ice cream was yummy and creamy. I'd recommend if you've never tried. read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

See all

Today was a perfect day for a soft serve as it was the first day of DST and sunny and warm in the Ciry. There are two ways to place your order - the kiosk or with a live person at the counter. I've done both. Today with a live person. My go to is the soft serve sundae with boba. 1/2 matcha and 1/2 vanilla. Today was not a good day. The vanilla was nonexistent as it was so runny. The matcha still had little bits of matcha powder. The boba was good. Hopefully it'll be more palatable next time. read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

See all

3.5 stars 3/2/26 Matcha Maiko used to be one of my top matcha spots but there were some days where it taste not as strong as it used to be. I usually get matcha latte with cheese foam which is very heavy, but today I saw on their kiosk that they have matcha foam so I got that instead. Their strawberry puree is low quality jam, it is too syrupy yet the strawberry flavor isn't strong. The red beans are big, barely sweetened and not very soft. The matcha soft serve is always good but the monthly flavors haven't been very good lately. The kuromitsu boba is hit or miss, sometimes just big and mushy. Ordering via staff or kiosk- if you know what you want, ordering with staff is much faster if they're free to take your order. The monthly soft serve flavor of March 2026 is biscoff and black tea. read more

Matcha Cafe Maiko - Matcha Strawberry Matcha Latte with Matcha Foam - Desserts Near Me - San Francisco, California

I got the Biscoff Matcha and it's by far my favorite drink to get here! This location is constantly busy but they get through the orders pretty quickly so service is great! This location is always clean and staff is very nice! read more

Matcha Cafe Maiko - Biscoff matcha - Desserts Near Me - San Francisco, California

See all

Best matcha Lattes ever!!! The banana one was so freaking delicious that I got another one. read more

Matcha Cafe Maiko - Kokuto Matcha Coffee Latte Kokuto Banana Horchata Latte - Desserts Near Me - San Francisco, California

Located in the food court on the second floor of the mall, it seems to always have a line, but I got my order quickly. I tried the strawberry matcha latte ($5.70 medium size) and hot matcha latte ($5.50 medium size). Both drinks were tasty, and the matcha had a vibrant green color. read more

Matcha Cafe Maiko - Strawberry Matcha Latte (Medium, $5.70) - Desserts Near Me - San Francisco, California

See all

Line goes by pretty fast. We ordered with the cashier and got the strawberry matcha latte and the banana hojicha latte with oat milk...kinda reminded me of dirt...but I was still sipping on it?? Weird lol but the strawberry matcha was perfection! Our order came out fast too. read more

One of my favorite soft serves! I love the creamy texture and the perfect balance of sweetness. Yum! :) read more

See all

One of my favorite matcha places. Unlike many other matcha spots, their matcha lattes are sweetened. That's a big plus. They also will give you a free taste of one of their soft-serve flavors if you ask....I just haven't had a chance to ask for one yet because every time I go, when it's my turn to order, the kiosk tablet opens up. The only negative is that the line to order can get pretty long. But they turn around orders pretty quickly. One comment/suggestion...they need to dust their signage. The picture in my review is hanging over the waffle cone station. read more

See all

Was craving something sweet while at the mall, and decided to get some matcha ice cream. Located right on the outskirts of the food court, there was a pretty long line when we stopped by at around 3-4pm. The wait is a bit of a drag, and that seems to be a theme for many of these restaurants that opt for tablet ordering + less human staff as a result. We waited at least 15-20 minutes after ordering for a simple soft serve with strawberry puree and found some seating in the chaos of the other food court patrons. The ice cream itself is pretty high quality, with a matcha-forward taste and smooth texture all around. This specific topping of strawberry puree may not be the most popular after scrolling through the reviews, but we were hoping for a taste reminiscent to the strawberry matcha latte's that have become popularized in many boba shops, but it fell a little short of that. The puree maybe needed a bit more sweetness to offset the earthiness of the matcha. Overall a solid choice though in the hustle and bustle of Stonestown when you are needing a little pick-me-up. read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

Was in stonestown mall after so long and was looking for something chilled and tasty to drink. Came across this spot by the food court and the look of it was highly interesting. The spot is clean and appears organized. The host was friendly. Elected to try their banana matcha latte and got excited for it. It didn't take long for it to be ready. And when I tasted it, it was the bomb. I enjoyed it very much! read more

Matcha Cafe Maiko - Banana Matcha Latte - Desserts Near Me - San Francisco, California

Been looking forward to trying Matcha Cafe Maiko! This location is in the food court of the Stonestown Galleria. There was a long line when we walked past but it got a bit shorter later. Ordering was mostly done via the iPad, which really made the line move slower. It was much faster when the person was working the register. Service was not friendly but the workers were probably exhausted from how crazy busy they were. Got a small matcha tea float ($6.70), with matcha-vanilla soft serve. It was refreshing, especially given how warm the mall seemed to be with all the people. Wish there was one closer to me so I could try the soft serve in a cone! read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

I went for a drink today , the self serve kiosk was busy and there was someone at the register I was just making sure I knew what drink I wanted , several workers were busy but there was two that were available I was waiting at the register to order and they all notice me but ignore me and continue on until a little while more until a employee comes up to place my order $7.60 isn't bad but for the drink I received was insulting and not surprising, the drink seemed like it was missing components and soul , it just seemed sad thus validating my reason no to tip on this second visit to try this place out and their items ; the looks they give you say it all I'm just here sippin my tea w my shades on , may god help them all haha read more

I've been going to the Japantown location for years, and now the Chinatown and Stonestown locations if I'm in the area. Stonestown is the most convenient location because there's mall parking. I usually go with a matcha/hojicha tea latte or matcha float depending on the mood, and Maiko consistently has the best balance of matcha sand creaminess to it. I still liked it back then when they used to have a "less creamy" option where the matcha was a bit stronger, but no more. Still, I always tell others that Matcha Cafe Maiko is my standard in the Bay Area. They really ought to have a rewards system! Esp since prices have increased the past few years. So if you follow them on IG they will announce their "flavor of the month" and for this September, it's Thai Tea and Black Tea! I've been waiting for this all year since having the thai tea soft serve last year. I repeat! THAI TEA soft serve is awesome! Maiko staff, please read this and serve it more than once per year . read more

Matcha Cafe Maiko - Thai tea + black tea swirl - Desserts Near Me - San Francisco, California

Order at the cashier or the tablet. Have been going since it's been open in 2019 and get their soft serve! There used not to be line, but Stonestown has gotten more popular, but the line somewhat slow for drinks. Line is only to order and they employees call by name. For soft serve flavors ($6.40 w/out tax and fees), there is always vanilla milk, matcha, half vanilla matcha, and 2/3 rotating or new flavors. Soft serve is not too sweet and great sencha flavor. Waffle cone is lovely too, buttery and crunchy. Hojicha latte ($4.30 large without tax/fee) had tasted watery, but still had the tea flavor. The menu has great variety, from matcha drink with soft serve, shaved ice with red bean & matcha soft serve to gold leaf soft serve. Don't want tea flavor items, get yuzu sparkler! All is delicious besides a few items that tend to be watery. Solid option for desert! read more

Matcha Cafe Maiko - Matcha and vanilla soft serve - Desserts Near Me - San Francisco, California

Got here before closing on a weekday evening and they were accommodating! There was still a line of people a few minutes before closing, and they were still welcoming of orders. My friend and I got their Hojicha Frappe and Matcha Latte. When I forgot to add oat milk to my drink, they were easily able to change it for me. I loved the earthy taste of their Hojicha Frappe, and it was not too sweet. The Matcha Latte had a slightly stronger taste than how I remembered (at the Japantown location), but was still delicious. We finished our drinks pretty quickly, giving us energy for the rest of the night. Service is fast and friendly; another great Matcha Cafe Maiko location in SF! read more

Matcha Cafe Maiko - Matcha Latte (top) and Hojicha Frappe (bottom) - Desserts Near Me - San Francisco, California

I love getting soft serve / ice cream from places like these! The line was pretty long, but it moved efficiently. This Matcha Cafe Maiko is within the food court of this mall, so the tables and chairs are shared with the other establishments around here. The daughter and I both got soft serve in their waffle cones. The cones are freshly made (saw them make them while in line lol) and aren't too thick. They had 6 different types of soft serve when we were there- matcha, vanilla, matcha vanilla swirl, kinako (roasted soy bean flour), Ube, and Ube-kinako swirl. I asked if they can do half matcha and half Ube, and they said no- only the 6 options. Do they each spit out a set amount or something so that they can't manually do half matcha and half Ube? Oh well... settled with the matcha. We both enjoyed the flavors and textures of the soft serve and the cone. Yum! The husband got a boba sundae with the matcha soft serve and he enjoyed that as well. The son got the matcha lemonade and he said it was just alright. Guess he didn't like it enough to finish it unfortunately. read more

See all

MATCHA SOFT SERVE Cone is delicate and tasty Matcha strong and sweet, do not dilute it with a vanilla swirl as my friend regretted it Strawberry syrup was a tasty addition You can't go wrong with the matcha here, perhaps next time I'll order a drink read more

Matcha Cafe Maiko - Matcha soft serve with strawberry puree - Desserts Near Me - San Francisco, California

As a matcha lover, I was so excited to finally try this spot. I've never had a matcha soft serve sundae with boba before, so we ordered that along with a matcha cone. Everything was delicious! The soft serve was creamy and delightful without being overly bitter, and the boba had the perfect soft, chewy texture. While the sundae was a bit sweet for my personal taste, it was still excellent--after all, it is a sundae! read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

Absolutely love this place -- it's hands-down one of the best spots for real, high-quality matcha. You can taste the difference in the richness and smoothness. I love the matcha soft serve and matcha latte. Not too sweet, super creamy, and the matcha flavor is bold and earthy in the best way. The aesthetic is clean and cute, and the staff is always friendly. If you're a matcha purist or just curious to try something legit, Matcha Maiko is 100% worth the visit. I keep coming back! read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

I love that it a self-serve kiosk! Easily accessible as soon as you get off the escalators. Front staff weren't really welcoming but I account that to being super busy. Majority of them wore masks so I couldn't tell if they were happy which is huge to me when it comes to customer service. read more

Matcha Cafe Maiko - Matcha-Vanilla soft served topped with Eddie 24k gold! Delicious! - Desserts Near Me - San Francisco, California

See all

Have passed this place a dozen times but having taste buds tainted by butter matcha..have always been off put. But finally decided to try it after many have told me this place is not bitter. Went with the Matcha latte iced with Kurimoto Kunatso which the server told me gives a nutty flavor and encouraged me to try it. So I did! And it was soooo good. Not bitter at all. Appreciated the nuttiness and slightly sweet drink. Def still dream about this matcha and will whole heartedly come here for this everytime I'm in the mall. Also got the soft serve bc...how can you not?! Matcha was matchaing and vanilla was standard. The house made cone is what makes it! Def coming back! Def get the hype now. read more

See all

Came here for the first time and decided to try their hojicha latte and my god it was amazing. I loved it so much, I decided to buy my own hojicha to try and recreate it at home. read more

4.25 stars. Being a certified matcha hater, I never gave Matcha Cafe Maiko a second thought, assuming that was all they offered. A friend mentioned I might like their boba sundae, & they were correct; I was an instant fan. I ordered a mix of Ube & Earl Grey soft serve & added on mochi balls. The swirl of sweet & earthy ube complemented the strong tea flavor deliciously. The boba were soft & soaked in kuromitsu, a Japanese syrup resembling the taste of black sugar or molasses. My only complaint was the thick & sticky texture of their mochi balls. Not pillowy in the least so even the smallest bite was difficult to swallow. I basically paid extra to choke so I'm leaving off those tiny death traps next time. My bf ordered their Strawberry Sundae & thought the overall flavor was weak. Since he isn't keen on returning, I'll just have to go without him, & hope I don't get the server with a RBF who barked at us on our first visit! read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

Stonestown's Matcha Cafe Maiko is a solid matcha treat and dessert place with WAY less crowds than Japantown's location. I'd almost rate this five stars just for the lack of crowds alone, though I'm not as big of a matcha fan as I think I should be. They specialize in matcha drinks and soft-serve made with dairy, and have seasonal flavors. I think I'm not too big on them just because of the dairy aspect. Yes, they have non-dairy options for drinks, but it's an extra 80 cents. I rather eat something in its original form and hurt my stomach than spend 80 cents for an alternative. Their soft-serve is creamy, and I've balled out and got the golden sho-gun with 24k gold foil! It's cute and only for the gram, yeah. I've had stronger matcha flavor elsewhere, but Matcha Cafe Maiko is definitely bolder than the generic matcha flavors you encounter. The vanilla soft-serve tastes fluffy, creamy, and kind of eggy. The homemade waffle cone is hard and crunchy like a chip. The middle of the soft-serves are hollow, since they swirl them... in a swirl. Their hojicha latte is a very solid hojicha flavor and popular option; it's nutty, gritty, and tastes like a deep roasted tea. I'd try more things here but it's hard for me to find the motivation as a non-dairy enjoyer. read more

See all

I just got back from Kyoto, Japan, so naturally I was craving some good matcha. I figured I shouldn't compare anything here to the cream of the crop over there, but this spot is probably as close as I'll get for a while. I ordered the Matcha Frappe, which came out to $6.52. Honestly, it hit the spot--refreshing, not overly sweet, and the kind of drink that would be perfect on a hot day. Plus, it's conveniently located right in the Stonestown food court, so it's easy to grab while shopping or passing through. read more

Matcha Cafe Maiko - Matcha Frappe (instagram: wooneats) - Desserts Near Me - San Francisco, California

Oh my goodness. Their banana matcha was absolutely delicious! I ordered this with oat milk + half sweet. Service was helpful and quick even with the long queues. I think it could've been a little less sweet but overall really enjoyed this drink. It's located at the Stonestown Galleria food court so it'll be easy for you to find seating. read more

Matcha Cafe Maiko - Banana matcha - Desserts Near Me - San Francisco, California

Really yummy & refreshing options. We got vanilla soft serve which was so yum and the matcha frappe, also good but too much ice. The line was long so order took a bit of time. Staff were nice. It's in the mall food court so lots of seating and casual ambience. read more

Was checking out some stores like Zara, Pop Mart and Miniso and afterwards, we ended up getting a snack upstairs at the Food Court. I am in my Matcha Fandom Phase and after having the Matcha Soft Serve last week in Japantown, I ordered another one! My SIL got a Matcha Latte with Almond Milk. She really enjoyed it as it wasn't too sweet and very Matcha-y. I told her it's not like Starbucks as they use Ceremonial Grade Matcha here and you can taste the difference and authenticity. We ordered from the Kiosk again and sat down by the seats within the Food Court. Using the kiosk makes it easy as you can read the ingredients, customize your order & pay. The clerk was willing to help us but we were already in the midst of placing our order so no biggy. read more

See all

Whenever I come here, it is such a treat rotating soft serve flavors. Always has the matcha which is super. Then there are 2 seasonal flavors. Recently I tried the chocolate and banana swirled together on an ice cream cone. This one is not as good as their other flavors. Good banana flavor but did not really taste the chocolate or it is too subtle to me If you want the soft serve in a cup then toppings can be added like mochi balls and red beans. Matcha Drinks available too Besides the occasional line, service is quick to order and get your item read more

Matcha Cafe Maiko - Chocolate banana soft serve on cone - Desserts Near Me - San Francisco, California

Quick service, authentic matcha flavor! Place is tiny but next to many other restaurants and stores. read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

Was craving something refreshing in the mall, so wanted to try this place out. Green tea latte (3/5): very plain and the quality of the matcha was okay. Vanilla soft serve (4/5): Very creamy, but the taste is very standard. read more

Matcha Cafe Maiko - Desserts Near Me - San Francisco, California

See all

I am a coffee drinker so I don't usually come here. My family loves this place and I was with them this day. They are true connoisseurs of these types of drinks. I really like their soft serve ice cream and I tried my very 1st Matcha latte and I was wowed!! Sweet and balanced matcha drink. Always a line and I think the servers do the best they can. In the Stonestown mall food court so mall vibes. Not bad. read more

I never thought I would be able to enjoy matcha, but their soft serve single handily changed my mind. Since this was my first time being able to enjoy matcha, I can't speak on the quality but I really enjoyed it. Very easy to order, and although a popular spot there's not a long wait. read more

Best banana cream matcha if you're looking for one that's creamy. Worth waiting in the long line on weekends, hardly ever a line on weekdays before 5pm! I love the iced matcha, but my go-to is the black sesame latte, which is delicious both iced and hot(depending on the weather). You can't go wrong with either. Earthy, sweet, creamy. This is where you need to be to satisfy that drink craving you've been having! read more

Matcha Cafe Maiko - Iced Banana cream matcha latte - Desserts Near Me - San Francisco, California

This matcha stand is on the second floor on the inside of the mall. They make decent matcha, but I feel like the quality of the drinks has gone down recently. The matcha flavor is less strong in the latte, but the soft serve quality is still good. My main issue here is that you are asked to order on the tablet when it is busy (which it always is), and there is no option to adjust the ice or sweetness. Milk substitutes are also an additional 80 cents. read more

Matcha Cafe Maiko - Strawberry Matcha Latte with Soy Milk - Desserts Near Me - San Francisco, California

See all

went on a thursday around lunch time and there was quite a bit of people waiting, though the turnaround was quite quick. the banana matcha latte with oat milk and half sugar was a 6/10. the banana cream wasn't as thick as i would like, and banana flavor tastes very artificial at first (like laffy taffy). kinda got better the more i drank it but maybe i was stockholmed into it??? matcha flavor is decent, not too milky. it was very strong though because i felt shaky, even when i drank it after eating a whole panda express plate. maybe next time i'll try their other matcha flavors, but only if the fruit component is made with fresher ingredients read more

The matcha is good but wow the service is nonexistent. I hope the workers are taken care of/treated kindly because they seem like they struggle to even smile at people. read more