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Matcha Cafe Maiko

4.4 (433 reviews)
Closed • 11:00 am - 7:00 pm

About Matcha Cafe Maiko

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Soft Serve
Clarissa A.

Sublime matcha soft serve here rivals what I had in Tokyo if not better. Super creamy and also didn't melt fast which was great. Really lovely service and fast. Order from the counter so not a place really to sit as it's in a food court area at the mall - so worth the trip! Casual, no frills pick up.

Banana Matcha Latte
Amber F.

Not a fan of their matcha unfortunately :( This location is located inside the Stonestown mall (top level) inside the food court. You order off a tablet and it's typically crowded, so be prepared for a small wait. I got their Banana Matcha Latte ($8/$9). The matcha was pretty bitter and left a weird taste in my mouth (I heard that they're known for their high quality matcha, so that's odd). The banana foam was very artificial-tasting. Definitely doesn't taste like the banana matcha lattes I've had before from other spots.

Amy C.

I'm not a fan of matcha, but my boyfriend wanted to get the matcha ice cream so we went here. He got the matcha and vanilla swirl ice cream in a cup while I got the vanilla soft serve ice cream with a scoop of red bean and mochis. We ordered on the kiosk, and after probably about 7 minutes we got desserts. We both enjoyed them as it was tasty, not too sweet, and refreshing. I liked mine alot. I'm so glad that they have vanilla since I'm not into matcha. Lol

Shirley N.

Today was a perfect day for a soft serve as it was the first day of DST and sunny and warm in the Ciry. There are two ways to place your order - the kiosk or with a live person at the counter. I've done both. Today with a live person. My go to is the soft serve sundae with boba. 1/2 matcha and 1/2 vanilla. Today was not a good day. The vanilla was nonexistent as it was so runny. The matcha still had little bits of matcha powder. The boba was good. Hopefully it'll be more palatable next time.

Nicole N.

Friendly staff with quick service, the ice cream is so yummy, a good dessert after meals

Anthony O.

Got a matcha iced drink, and a matcha & vanilla swirl ice cream waffle cone. *Service was fast *customer service/demeanor was meh/ nonchalant didn't seem happy to be there so rated it down by 1 star. - *cute place and clean *matcha iced drink could've been sweeter but maybe that's just regular matcha? *the mixed matcha vanilla swirl ice cream was yummy and creamy. I'd recommend if you've never tried.

Matcha Strawberry Matcha Latte with Matcha Foam
Amy T.

3.5 stars 3/2/26 Matcha Maiko used to be one of my top matcha spots but there were some days where it taste not as strong as it used to be. I usually get matcha latte with cheese foam which is very heavy, but today I saw on their kiosk that they have matcha foam so I got that instead. Their strawberry puree is low quality jam, it is too syrupy yet the strawberry flavor isn't strong. The red beans are big, barely sweetened and not very soft. The matcha soft serve is always good but the monthly flavors haven't been very good lately. The kuromitsu boba is hit or miss, sometimes just big and mushy. Ordering via staff or kiosk- if you know what you want, ordering with staff is much faster if they're free to take your order. The monthly soft serve flavor of March 2026 is biscoff and black tea.

Susan N.

Yummy matcha soft serve. Tastes just like how it does it Japan. Not too sweet and a true matcha flavor. Also had the vanilla soft serve and it was delicious.

Kokuto Matcha Coffee Latte Kokuto Banana Horchata Latte
Tracy B.

Best matcha Lattes ever!!! The banana one was so freaking delicious that I got another one.

Iced matcha latte with kokuto jelly
Jessica L.

One of my go-to places while at Stonestown! It's located on the 2nd floor by the central escalators. I usually get the iced matcha latte with kokuto jelly and never have I been disappointed. Their matcha lattes are on the sweeter side, so this is definitely considered a treat. Don't get intimidated if you see a long line...it moved quickly with the option to order at the kiosk or register.

Matcha Latte
Vince L.

One of my favorite matcha places. Unlike many other matcha spots, their matcha lattes are sweetened. That's a big plus. They also will give you a free taste of one of their soft-serve flavors if you ask....I just haven't had a chance to ask for one yet because every time I go, when it's my turn to order, the kiosk tablet opens up. The only negative is that the line to order can get pretty long. But they turn around orders pretty quickly. One comment/suggestion...they need to dust their signage. The picture in my review is hanging over the waffle cone station.

Dylan B.

Was craving something sweet while at the mall, and decided to get some matcha ice cream. Located right on the outskirts of the food court, there was a pretty long line when we stopped by at around 3-4pm. The wait is a bit of a drag, and that seems to be a theme for many of these restaurants that opt for tablet ordering + less human staff as a result. We waited at least 15-20 minutes after ordering for a simple soft serve with strawberry puree and found some seating in the chaos of the other food court patrons. The ice cream itself is pretty high quality, with a matcha-forward taste and smooth texture all around. This specific topping of strawberry puree may not be the most popular after scrolling through the reviews, but we were hoping for a taste reminiscent to the strawberry matcha latte's that have become popularized in many boba shops, but it fell a little short of that. The puree maybe needed a bit more sweetness to offset the earthiness of the matcha. Overall a solid choice though in the hustle and bustle of Stonestown when you are needing a little pick-me-up.

Daph H.

Been looking forward to trying Matcha Cafe Maiko! This location is in the food court of the Stonestown Galleria. There was a long line when we walked past but it got a bit shorter later. Ordering was mostly done via the iPad, which really made the line move slower. It was much faster when the person was working the register. Service was not friendly but the workers were probably exhausted from how crazy busy they were. Got a small matcha tea float ($6.70), with matcha-vanilla soft serve. It was refreshing, especially given how warm the mall seemed to be with all the people. Wish there was one closer to me so I could try the soft serve in a cone!

Thai tea + black tea swirl

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15 days ago

Good and fast service. I got a strawberry matcha latte. Loved it! I'll be back to try other things next time

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Ask the Community - Matcha Cafe Maiko

Does this location have Birthday Treats?

Really don't know! You can call and ask but they have a variety of items on their menu. You would have to eat there or it will melt.

I didn't see strawberry matcha latte on the menu. Is that still being sold?

Yes that is still on our menu. Thank you!

Is the soft serve vegan/can it be made vegan?

Im really sorry but our soft serve cannot be made vegan, at least not at the moment. However, all of our drinks can be modified to be dairy free using almond milk or soy milk. Hope that helps answer your question. Have a great day!

Are you planning to open one in daly city hopefully in serramonte mall?

Hi Irma We don't have any plans for Daly City yet but our closest location to that area is Stonestown Galleria mall.… 

Believe I saw a sign for the option of purchasing just the matcha powder; just wondering what was the price/oz? Thanks!

I just bought it and it was $15/50g which is ~1.76 oz

Any non dairy options?

All our drinks can be made with soy milk or almond milk. Hope to see you soon!! Thank you!

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Matcha Cafe Maiko

4.5(1.7k reviews)
4.6 mi•Lower Pacific Heights, Japantown
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Matcha Cafe Maiko is a matcha specialty shop that first opened in Hawaii and currently has multiple…read morelocations across multiple states including California (two Los Angeles locations in Monterey Park and Rowland Heights), Florida, Georgia, Massachusetts, Nevada, New York, North Carolina, Oregon, Pennsylvania, Texas, Virginia, Michigan, New Jersey, and Arizona. For this location, the shop is located inside the Kinokuniya Mall in Japantown in San Francisco. [Parking]: There are two parking garages - The Main Garage (1610 Geary Boulevard) and The Fillmore Annex Garage (1650 Fillmore Street). Parking rate = $5 per hour from 12 PM to 6 PM and $3 per hour outside of those hours. I got lucky and was able to find metered parking spots near the intersection of Buchanan St and Sutter St (free on Sunday). [Atmosphere]: Matcha Cafe Maiko is located on the first level of Kinokuniya Mall. This is mostly a takeout only spot with no indoor tables and limited chairs available. [Menu]: Most visitors come here for the matcha soft-serve ice cream. The shop also offers the Golden Sho-Gun 24K gold soft-serve ice cream. Other items include sundaes, parfaits, lattes, cream foam lattes, and teas. *** Soft Serve Ice Cream (Matcha, Cone - $6.95): Amazing ice cream - creamy and dense with a strong matcha flavor. *** This is a fantastic matcha ice cream shop - two big thumbs up. P.S. - If you are already at the shop, this is also a good opportunity to check out other shops in Kinokuniya Mall and the adjacent Japan Center Malls.

Really enjoyed this spot!The matcha ice cream and iced matcha were both delicious creamy,…read moreflavorful, and not overly sweet. The service was quick and friendly, making it a perfect grab-and-go stop while exploring Japantown. Definitely worth trying if you're a matcha lover! Ambiance welcoming but not intended to eat in.

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Matcha Cafe Maiko - Matcha strawberry mix and vanilla

Matcha strawberry mix and vanilla

Matcha Cafe Maiko - Soft Serve

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Mitchells Ice Cream - Durian | Single $6.25 (pup cup is $1.50)

Mitchells Ice Cream

4.6(5k reviews)
3.2 mi•Bernal Heights, Mission
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As if they need another good review... This place is the…read morebest. Great for meeting friends, dates, picking up birthday or party cakes or ice cream, just don't forget to grab a paper number as soon as you arrive! Their selection is insane - so many flavors, lots of tropical, tons of mainstays (their oreo is fantastic), no cookie dough surprisingly, but the flavors and toppings are just so, so good...it's like time traveling back a few decades when it was simpler and ice cream was enough to make anyone happy, at least for awhile). Lots of non-dairy options too for those who need them. The people working here are always friendly and they always have good suggestions or a sample right away for the kids to keep the line moving but also happy. The key word, I've realized, is "happy." Mitchell's specializes in making everyone happier than when they arrived - every time.

There was a pretty long line on a hot day at Mitchell's Ice Cream, and I was hoping to get in and…read moreout without spending more than thirty minutes waiting around. Thankfully, they had plenty of cashiers working, so the line moved much faster than I expected and I was out the door within ten minutes. I ended up getting a tub of durian and mint oreo. I know they have an actual name for that mint oreo, but naturally, that information has completely escaped me. Either way, both flavors were really good. Despite how busy it looked when I arrived, the service was quick and efficient. It was definitely worth the stop, especially on a hot October day, and I can see why this place stays so popular. I'd gladly come back and try a few more flavors next time.

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Mitchells Ice Cream - Junior: strawberry sorbet, single: french custard vanilla (04/2026)

Junior: strawberry sorbet, single: french custard vanilla (04/2026)

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4.0(1.9k reviews)
4.6 mi•Lower Pacific Heights, Japantown
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THE BEST CREPES!!!!!!! No joke, best crepes ever. From east…read morecoast to west, this is the absolute, hands down, best crepe spot. Nestled in the heart of Japan town's shopping center, right next to the bookstore- Sophie's crepes is. Very small bistro seating is available, but this place gets pretty busy. They have an extensive menu of both simple and layered flavors. The crepes here are thin and crispy, and come in a very cute crepe holder when served. I always get the strawberries and banana with Nutella, with a scoop of vanilla ice cream and whipped cream. The crepe won't last long, you'll eat it right up. My partner opts for a strawberry and whipped cream option, with raspberry jam- simple in comparison to my order. Sophie's is always our starting point in Japan town, and once you've placed your order, you cannot revise it. Make sure you hold onto your number, you'll need to provide it when your number is called. Enjoy, a must try in SF; even if you just go to Japan town for this one thing, trust me, it's worth it.

Stopped by Sophie's Crepes before catching a movie nearby and it was a good experience. The menu…read morehas a good variety of sweet and savory crepe options and the pricing seemed mostly fair. The shop is easy to find and on the smaller side with limited tables inside but there's more seating outside. Customer service was friendly and adequate. I We opted to order the mixed fresh fruit crepe and it was great and not overly sweet. It included whipped cream, vanilla ice cream, and some pieces of kiwi, banana and strawberry. The crepe itself was light and had a good flavor. I do wish the fruit pieces and ice cream were more evenly distributed but it was a nice sweet treat. I was hoping they would include more berries too. Also, the crepe can be messy to eat, so definitely grab some napkins. Otherwise, I recommend visiting Sophie's Crepes for a solid dessert. I'd like to return and try one of their savory crepes!

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This heatwave is heating up and it's getting sunny in August. There are a few things you can enjoy…read moreto get some relief from the sun. On taco Tuesday more hot sauce isn't going to work to feel refresh. There is place where the tacos are frozen. This place also has many different flavors of ice cream such as pear& blue cheese and sea salt with caramel ribbons like some on my social feed. They also have pies like Wildflower Honey & Lemon Chess Pie and Cherry Coconut pie like some on my social media feed. It's a place for people who like it sweet and salty in SF. It's called Salt & Straw. On a Summer stroll on a sunny day in August I landed inside Salt & Straw in Pacific Heights on Fillmore street. I got the Tacolate a collaboration between Taco Bell and Salt & Straw. The ice cream taco was not too sweet and the sauces like the Wild Berry were tasty and the Mango Jalapeño was a bit savory. The waffle cone for the tortilla was crunchy. Overall it was refreshing and a place for the sweet and salty on a hot day in SF. When the sun is shinning and you need feel refreshed you can to a "shopping mall "or do a "pub crawl" and get something cold and "tall" or grab something sweet and salty like some in SF at "Salt & Straw" Get saucy with packets of "Taco Bell" sweet sauce and waffle taco "shell" and all the flavors tend to "gel" like ice cream with ribbons with sea salt with "caramel"

Like everything ice cream has gone boutique. Salt and Straw is a perfect example! And how about…read morethat name? This location on Upper Fillmore is in an appriopriate boutique location. It was a warmer day so business seemed to be active and booming. They have some interestingly named flavors, but that's the nature of a boutique business. I ordered a double scoop of the Freckled Mint Chocolate Chip, a vegan flavor in a cup. It actually was quite tasty and I did detect flecks of salt.. am I right? Service was friendly and helpful. OK, for a boutique ice cream fix this is the place. It is pricey, so just 4 stars. It is just ice cream after all.

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