Amazing!! Life changing experience, adds so much to the original story. All the actors and crew are absolutely incredible. I can't wait to go back!!! read more

I wish I could give Masquerade 100 stars! My fiancé surprised me with tickets to this experience and it's one of the best gifts he's given me. I love the music of Phantom of the Opera, and being in an immersive theatrical experience as this is magical. Every scene, every song, every actor, will give move you deeply. You are completely transported to the Palais Garnier opera house. Us being able to be a part of the story is so special. And there is no way you come out at the end without experiencing chills and so many emotions. Photos are not allowed during the performance, but you will not forget one second of it. The entire "play" is so powerful, and breathtaking... Even if you are not a Broadway or "musical" person, I don't think you would regret experiencing Masquerade. This truly is a MUST DO! read more

There really aren't enough superlatives to sum up this theatrical experience. Pure magic being crafted on 57th Street, worth every penny. Not to mention the fact that your ticket price includes a souvenir mask and a glass of champagne. I see dozens of shows a year and never have I left as dumbfounded as this one. Immersive spectacle combined with real pathos and next level voices is true bliss. The intimacy and artistry are next level. You'll wonder countless times "how'd they do that?" while also being blissfully content to just suspend disbelief and let the Music of the Night engulf you. read more

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This is the number one reason we came to New York. As long time fans of the musical by Sir Andrew Lloyd Webber, the Phantom of the Opera is no longer on broadway, but has started a new take on this beloved story in Masquerade. Making this old arts building into the newest idea in a stage play to becoming an immersive experience. You not only get to watch the beautifully composed musical, but you are now part of show as a member of the masquerade ball. Instead of listening to the amazing vocalists from your seats, they sing for you up close and personal. It was such a feeling when Christine was singing and she was looking directly into my eyes. A chill in my arms as I felt I was the Phantom she was singing to. The creativity of actually walking into different rooms or floors to change the scenes of the play truly made me feel I was part of the show. This was an amazing show and experience that completely made our trip to New York City worthwhile. To all of the Phantom of the Opera fans or if you have never seen it and want to experience something that is not like all stage plays, come and see MASQUERADE. You will not be disappointed. Photos are not allowed during the show. All photos are prior or post show. read more

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Spoiler free review I went two nights in a row. If I had to sum up the whole experience it would be the fact 2 hours was not enough for me. The first night I had understudy Phantom and Christine (Jeremy Stolle and Tia Karaplis). And I was completely blown away by the acting, dancing, set designs, and character interactions. The second night I came just for Hugh Panaro (10th Phantom on Broadway!!!). I got invited to dance, talk to characters, and even receive some special trinkets. Advice: If you want to have more character interactions, look really excited and marvel at everything. Don't be shy!! read more

Masquerade - Hugh Panaro - Performing Arts Near Me - New York, New York

Having seen Phantom of the Opera five times, I was incredibly excited (and admittedly a little curious) to experience Masquerade. I wondered how it would feel to step into a world I've loved from the stage--and it absolutely did not disappoint. From the moment you walk in, every interaction, every transition into a new room, and every detail along the way pulls you deeper into the story. It truly felt like I wasn't just watching the world of the Phantom, but actually stepping inside of it--which is exactly what this experience is designed to do. The performers, atmosphere, and attention to detail make the entire evening feel magical. By the end, when we reached the final scene, I was very grateful to see I wasn't the only one wiping away tears. The dress code suggestion is fun, but don't let that hold you back--while some guests were dressed up, we also saw plenty of people in more casual attire. I loved that they provide masks for anyone who doesn't bring their own, and you get to keep it as a special souvenir. The evening ends in a stunning bar area with craft cocktails created specifically for the experience, which was the perfect way to linger in that world a little longer before leaving. For anyone who loves Phantom of the Opera or immersive theater, Masquerade is a truly unique experience. It captures the feeling of being inside the story rather than simply watching it. I will definitely be going back! read more

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Being a Phantom of the Opera fan, was very much looking forward to attending Masquerade and it did not disappoint. The excellent production provides an immersive experience as you interact and follow the cast from room to room. For our performance (Sunday evening at 8pm) Stephanie Reuning-Scherer was excellent as Christine and Jeremy Stolle was a solid Phantom. Very talented cast overall. It is truly a wonderful experience for Phantom of the Opera fans and even for those who are not familiar with the show. Highly recommend. read more

Masquerade - Lake Bar after the performance (no photos during the show) - Performing Arts Near Me - New York, New York

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Amazing new intimate walk with the cast version of Phantom of the Opera. Highlights: - Unique broadway quality experience from up close - Staff interacts with you: from pulling you to dance to chatting with you in character to getting you to participate in carnival games - Different rooms for each scene: from larger spaces to stand in to smaller rooms to behind the scenes looks and even some outside and my favorite on up on the rooftop - Logistically impressive how they set al of the scenes up and usher the audience through so many different areas - Same songs you know and love from Phantom of the Opera - Amazing actors - Bubbly provided at the beginning to welcome you - Keep it small: max 60 people - Dress code: black, silver, and white and need to wear a mask--they will provide you one--that adds to the feeling that you are a part of the show - Bar at the end can hang out in to extend the fun with photo ops in the gondola Lowlights: - Only one bathroom at the beginning and end which stressed me out over 2 hours read more

Wow! I was blown away by my experience at Masquerade. I have some friends who have seen it multiple times and they insisted we go for my birthday. Now, I'd seen "Phantom" several times in the theater and honestly, I fell asleep every time, but my friends were so insistent I said I'd go to Masquerade. In preparation, I watched the movie version of "Phantom of the Opera" from 2004 just so had familiarity with the story line, and I'll say that was very helpful. As others mention, this is an immersive, interactive production but even knowing that, I wasn't sure what to expect. You do need to wear a mask (like an elegant eye mask, not an N95) and they encourage everyone to dress up and I'll admit, seeing ladies in gowns and men in tuxes and suits really elevated the experience. The logistics are well thought out...they are moving a lot of people through this experience but it's very well managed. When you go into the first room, you're immediately immersed and it gets better from there. The performers are all interactive and everyone is incredibly talented. The Phantom and the Christine in my performance were both amazing singers. I also enjoyed getting to be so close up to the performers (and even got to hold Christine's dress in her dressing room...it's very heavy). You're on the move quite a bit so the time passes quickly...before I knew it, two hours had passed and the show was over. Then we went to the lounge and hung out for awhile and got photos, merch and drinks. Note, you can't take photos during the performance and that's a good thing because everyone stays in the moment, which is rare these days. This is pretty pricey (about $300 per person to start) but I would say it's worth it. If you're from out of town, get a hotel room for the night, go see the show, go out for a nightcap and then stroll to your hotel. We went to Tanner Smith's after and everyone was going wild for our tuxes and gowns and we saw a lot of other fans there as well (including a couple from Philadelphia who had seen it four times!). It was such a memorable and fun night. If you have a special occasion to celebrate, this would be a great option. read more

Masquerade - Performing Arts Near Me - New York, New York

WHAT AN AMAZING EXPERIENCE. Top 5 best shows we've ever seen. So creative and the performers were top notch. Definitely worth the $ read more

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Our experience with Masquerade was certainly memorable and it did not disappoint. On our first visit, we waited outside for about an hour and a half before the performance was unfortunately cancelled due to a technical issue. While it was disappointing, the cast handled the situation well. They handed us water and chairs were available when requested. When they finally made the call to cancel the show, the six Phantoms came out to sing for the waiting audience, which was a thoughtful gesture that made the cancellation a little easier to accept. The theater also rescheduled our tickets and generously upgraded us to the OG List experience. The second time around, we were excited to finally see the show. Unfortunately, no one informed us that OG List guests had a pre-show experience. Before entering, we asked a staff member if we could use the restroom first and were told yes. By the time we returned, the exclusive experience had already taken place, and we had unknowingly missed it. I didn't even realize there was something we had missed until after the show ended. Thankfully, after speaking with a staff member, they went above and beyond by having one of the actress come over to give us a private interaction and a souvenir while we were seated at the Lake Bar. That personal touch really helped make up for the earlier miscommunication. As for the show itself, if you're a fan of the phantom of the opera, this is an above and beyond upgraded experience where you're completely immersed into the show itself. There may be interactions between the cast and guests. The immersive concept is similar to sleep no more, but instead of wandering freely and worrying about whether you're missing important scenes, guests are guided through different rooms in small groups. It creates a much more cohesive experience while still maintaining the mystery and excitement of immersive theater. One tip is if you're hoping for one of the special one-on-one interactions with the performers, don't hold hands or link arms with the people you're attending with. It seems to increase your chances of being chosen for a unique, personal moment. Despite the rocky start and the communication hiccup, the performances were captivating, the atmosphere was immersive, and the customer service after both issues showed that the team genuinely cared about making things right. I highly recommend Masquerade and I'm already looking into going again! read more

I'm a huge Phantom of the Opera fan. As a Phan who had seen the show 7 times (2x in San Francisco, 3x in New York during its original run, and 2x in London). If we count Masquerade, this will be my 4th time in New York, 8th time total. But my first time in this Masquerade iteration. I first saw Masquerade at the 1:15pm pulse on 12/26, and I don't know if I can ever enjoy the stage show the same ever again because this immersive experience was ASTOUNDING. Without giving spoilers, I'm thrilled I saw Telly Leung, and I got so many goodies (letters, notes, Don Juan ticket, program) during my first visit. The ending breaks my heart even harder than the original show (in a good way), and the entire creative time and cast have done a phenomenal job immersing audiences into Erik's world. The experience lasted about 2 hours. At the end, the area of the boat scene/Phantom's lair for Music of the Night is transformed into a cocktail bar where you can take photos with candelabras and an angel statue. Lots of goth music is playing, and it feels perfect for a goth club! I decided to go again on 1/6 for the 7:30 pulse, and I was blown away by the legendary Hugh Panaro! He's now my favorite Phantom I've seen live, and I feel so blessed to have experienced the legend, and have him touch my shoulders a few times during my visit, eeeee!!!! Phans, if you are in New York, this is a MUST-SEE. read more

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Masquerade was a fantastic experience and would highly recommend to Phantom of the Opera and most immersive theater fans. *Noting that this review is from the May 2nd, 2026 matinee show at 1PM for some context and as someone who enjoys the Phantom of the Opera musical and many immersive theater experiences. I went into the show knowing some of the basics such as what the show was about and hearing tips from previous attendees from Reddit threads. First, here are some overall tips for those that are going that I found the most helpful: *Come early for sure, at least 15 minutes before your show time. You may not be able to get in if you come a bit late or get moved if there's room to the next show. *You don't need to be fully dressed in formal attire but try your best to stay in theme and color. *You don't need to bring a mask if you don't have one or want to lug one around as they do have fairly comfortable masks with a nice expandable back piece. We were traveling from L.A. and didn't want to store a mask ahead of time. The only note with the mask is that it does tend to move around a bit if you don't have much of a nose bridge (like myself)! And yes - you can wear glasses over the mask, but I did find it to be a little finicky depending on the thickness of your glasses. It took a little bit to find the right positioning for me. *Wear comfortable shoes. There are seats in some scenes but a lot of the show is spent walking around and going up and down some stairs. It's okay to wear sneakers for instance even with a fancy dress or suit. *The show isn't too creepy although there are some scenes that may be a little scary. No real intentional jump scares that we can remember other than two super minor moments that jumped out a little bit and were more part of the atmosphere or action (characters turning their heads in time with an escalation in the music + one action set piece that really had the audience close to what was going on). *At least when we went in May 2026, you did get one champagne given to every guest near the beginning. There is a non-alcoholic option as well (just ask or look for it behind the champagne server). You won't have to carry the glass throughout the whole show either. *There is a bar at the end with some photo opps. Note that if you're in the first show of your group (for instance 1PM or 7PM), note that a lot of the photo opps won't be available for about 15 minutes. Here's my thoughts on the show itself: *Although parts of this show have lessons learned from some of the more abstract immersive shows like Sleep No More, this show is heavily guided with instructions being given by the performers and staff. This is definitely less about running around and trying to piece the story together and more about enjoying a guided, remixed experience. And yes, although most of the show will have the audience watching/not interacting with what's going on, dialogue is allowed in some of the interactive parts and will be usually easy to understand. I was definitely warned by some other Sleep No More fans to temper my expectations on the amount of interactivity and sleuthing needed in this show which helped! And Phantom fans warned that this was a remix with some scenes shortened or placed in odd intervals. But an interactive, remixed musical is a much better way to approach the show and the talent is simply incredible as well as how close you get to see the action in play. Our Phantom/Christine duo were particularly amazing (Kyle Scatliffe and Eryn LeCroy). It's hard not to be impressed by how many moving parts are going on in the show and concurrently with the other groups weaving in and out. And I thought thematically, the show somehow did come together, especially nailing the ending. Yes, there are some moments that sometimes don't quite work whether there is some noise bleed from another scene happening (this happened to us about 3/4 of the way through the show) or seeing some blemishes in the set design (some items you look at will be glued to the table or not given as much care as others), but when you're going through the motions, you really do feel immersed into what the show is trying to do. There are some interactions throughout the show although it's not really a one-on-one and more like little interactive points happening in certain scenes. It was our first time going, and we were able to have several interactive moments such as getting a letter to having the Phantom appear next to us out of the blue and having a fun small moment with us. Masquerade is an expensive ticket but again, if you have interest in seeing a remixed Phantom of the Opera show or a more on-rails interactive show, think it's really worth seeing. read more

I don't want to give anything away about the experience. It is absolutely incredible and I haven't stopped raving about it since I went. It's a definite must see if you are a fan of Phantom or Broadway in general. It really is a unique experience. The acting, the singing, the sets, the crew were all just WOW. We were blown away. Some tips on logistics questions we had before the show. - Sneakers are fine. Take their recommendation of wearing comfortable shoes and no heels. There is a lot of walking and moving around. - No bags, not even small ones allowed so if there is anything you want to keep with you, wear pockets. - You can keep your phone in a pocket but turn them off or fully silence them. They will put stickers on the lens to prevent any picture taking. And you won't miss your phone anyway! Plenty of time for pictures after the show. - Shows are every 15 minutes. When you arrive they line up by show time. Everyone in your party needs to be present to be allowed in. Everything is timed and coordinated so latecomers will miss out. - You may get separated from your group if you don't stick together but you will come back together as you move around so don't worry if you do get separated. - They will provide masks if you don't have one as you line up outside. The masks are nice. Most of the people in our time slot used their masks and they are a nice souvenir. - There's a few minutes before entering to use the bathroom. Recommend going beforehand as I don't see how you'd use it during the show. read more

This was the best show/experience Ive ever attended. I went twice and each experience was a little different, but always breathtaking. The audience is completely immersed in the Phantom of the Opera story. The music was incredible, the acting world class and the sets/costumes/props very carefully curated to fit the story. I cant wait to go again! Worth every penny! read more

Masquerade - Bar at the end of the show - Performing Arts Near Me - New York, New York

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They put big red stickers over your phone camera so you can't take pictures but I gotta say, I think that's a good thing. Being robbed of the ability to use your camera forces you to be present and embrace the interactive pageantry that is Masquerade. An immersive journey through Phantom, this experience lets you share the Opera Ghost's pain & passion. You need to go do this! read more

Masquerade - Performing Arts Near Me - New York, New York

What's an amazing, immersive production of Masquerade, which is basically the Phantom of the Opera as seen through the OG's eyes. My boyfriend and I had so much fun attending this production. We really enjoyed getting dressed up and being a part of the show. One of the actors in the first scene even asked me to dance. It was so cool! Also, the Phantom ran his hand along my shoulders as he walked behind me! Again, so cool! The cast was super talented and it was really incredible to see the logistics of it because we went from room to room for the different scenes. The whole thing was coordinated like clockwork. I can see why people go to see this more than once because there are different cast members depending on which pulse you attend. We attended the 7:30 pulse on Saturday night. Mind you, we did a lot of walking, even walking very briskly and going up and downstairs so you have to be able to withstand the physical aspect of it. At times you get to sit, if you are lucky, at other times, you stand or lean against something. Regardless, it was a lot of fun, intimate, and up close and personal. This show is a must see for anyone and especially if you enjoyed the original Phantom of the Opera! read more

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WORTH SEEING TWICE! What a strong performance and including so many other talents. Hang around the bar at the end of the show you never know who you may be bumping shoulders with! An intimate production as if sleep no more and phantom of the opera were touseling in the sheets (but you can't take any of the set dressings!). Great date idea, aim to get there early (AND TOGETHER) the time is done in blocks and if your group misses it by 15 min they will be in the following load. Tellers is around the block for a pre or post show cocktail. The masks they give you are actually decent quality if you don't have one! read more

My husband researched and picked the show. It was his birthday so I gave him the reigns. When we arrived to this dead looking old art shop I was pretty sure he had been scammed. But the closer we got to "curtain" I realized at least he wasn't the only one because a growing group of patrons stretched toward the diner next door. Nothing could have prepared me for what I experienced. This reimagining of The Phantom of the Opera is easily the best thing I've seen in 30 years. (Including Phantom). The show is so immersive I felt like I personally experienced their tragedies and joys. The vocals and acting were a masterclass. The sets and costumes were well crafted and dazzling. I normally suffer from back pain when walking or standing and found myself distracted so thoroughly that I don't remember feeling my normal issues except a few times. A word of warning. Absolutely tell them if you may need accommodations. Do not try to push through you will not want to focus on anything except the show. Things to note: you are not permitted to bring your phone they cover the lens with a sticker then check every bag. In my opinion it ensures the integrity of the environment. I didn't know they were going to do that, while nothing happened to my belongings, I wouldn't bring anything irreplaceable. The staff were very helpful and cordial. This is an absolute must for anyone who loves Broadway. read more

Masquerade - Performing Arts Near Me - New York, New York

I am a HUGE fan of all things Phantom and this was truly a special experience for my birthday. Jeremy Stolle and Riley Noland were breathtaking, individually and together they were perfection. Getting to see the sets and costumes up close was incredible. I really hope I get to go again at some point. I didn't get some of the interactions I hoped to but Christine did hold my hands and call me beautiful and Phantom touched my back and I'm still swooning about both of them. read more

I barely have words for how incredible this was! I saw 'Sleep No More' several times and it was one of my favorite experiences in the world. So when I heard Punchdrunk would be making a Phantom version--had to go! Went last night with my partner and we will never forget it as long as we live. A breathtaking, enchanting, DREAM of an experience. Thank you!!! read more

Masquerade - Performing Arts Near Me - New York, New York

This off-Broadway immersive show based on Phantom of the Opera is so amazing! The characters interact with the audience and you move around to different rooms. This is similar to Sleep No More style, but this is guided and led along by staff and the actors, so you don't have to guess where to go. The environments are more intimate too and also mostly in the dark. Formal attire in black, white or silver is required, but you can wear any comfortable shoes in those colors also. Heels not recommended. All bags are checked. That also leaves your hands free to participate in the show. You must wear a masquerade mask during the show. If you don't bring your own, they will give you one included. Depending on the time slot, there are different paired main characters, i.e. Phantom and Christine, for each slot. Each slot starts 15-minutes apart starting at 7pm. The performance is about 2.5 hours. At the end, there is a bar that you can hang out in and buy drinks and merch. There is a glass of champagne at the start that is included too. The settings are beautifully set up and the actors are so talented. The acting and singing are spectacular. It makes me want to see it again and again and to also see the different cast pairings too. It's in previews now. Hopefully it gets extended for a while. I saw it with Telly Leung as Phantom. What a great performance. Definitely worth seeing! read more

This production is absolutely phenomenal and more than lives up to the hype. If you like or love Phantom of the Opera, you will be obsessed with Masquerade. The cast, the music, the entire production ... perfection! This is a show that leaves you wanting to return over and over again because each experience will be special and unique. So many twists and turns. So many amazing surprises and treats. So incredible. By far, this is one of THE BEST theatrical productions on the planet! read more

As a Phantom of the Opera broadway lover, I am so happy they brought back an interactive version, that I'm still thinking about my Masquerade experience months later! Every scene is beautifully designed, with dim lighting, intricate sets, and that slightly eerie, romantic atmosphere you'd hope for. As cute as those stiletto heels may be, leave them at home. Def wear comfy shoes, as you'll be moving through different rooms, going up and down stairs. If it's the winter, there's a short scene where you move outside, but there's staff that will offer you shawls to temporarily borrow. The performers were incredible -- vocally stunning, and emotionally intense up close. Being just a few feet away from scenes that are usually on a big stage completely changes the impact. Arrive early so you can check in your coat, use bathrooms, and get your complimentary masquerade mask. They also put a big red sticker over your phone's camera lens. There's also a chance you can leave the show with some mementos from the sets. After the show ends, you're escorted into a cocktail area where you can take photos with candelabras, grab a drink or souvenirs and a stone angel statue. Overall, if you're a fan of immersive theater or just want something different from a traditional Broadway show, this is 10000% worth it! read more

I have seen this show twice now. I am not someone who typically likes interactive theatre, but this is an exception. You are watching top talent performing very challenging roles in The Phantom of the Opera incredibly close to you. The space is incredible, and the show is a huge achievement in terms of logistics. I can't imagine how this show was designed so flawlessly in terms of moving you through different scenes while maintaining the core story, and you never seen any of the other audience groups. The actors will talk to you, which is cool. It's a really incredible experience. Of note is that the show is two hours with no intermission, as it's immersive, so use the bathroom ahead of time. You will be walking up and down a lot of stairs, so wear appropriate shoes (I did see a guest in a wheelchair who was with someone who worked for Masquerade, and they were using an elevator). read more

Masqurade.. paper faces on parade.. Masquerade! Hide your face, so the world will never find you! I am not a theater person, nor a die hard fan of phantom and random people paying attention to me makes me feel weird .... but oh my ghost was this all worth it. Immersive theater sounds a little intimidating to an introvert, but it really is magical. The sights, the sounds and the cast interaction were incredible! I played a fake piano, I was in the scenes with actors and I even pulled a nail out of a ladies nose (Hint: wear white, you will stand out). The acting was great, our phantom was dignified and the embodiment of darkness. The other reviews here capture the experience well, but I wanted to share some protips: 1) Come earlier than your designated time. 2) Wear comfortable shoes and be prepared to MOVE and hustle. When they want you to move, you gotta get up and go. Pretty shoes will not serve you well. 3) Wear something fabulous. Not only will you feel great, you will stand out to the cast. 4) Be prepared for hustle at the coat check. This was my LEAST favorite part. I brought sneakers and a fake fur and I only got to put one on in the rushed crowd. It was a small space. Given that a drink was offered with the ticket, it was worth the $$$. Amazing! Amazing! Amazing! read more

If you love Phantom of the Opera this is a must fur you. From the very start of donning a mask to the exit in the well appointed bar it is not a show but an experience. You are immersed in the okay starting with the masquerade party all the way through the play. The scenes are well scripted and the performers are amazing. You feel a part of the show as you travel through the venue with the performers constantly entertained and amazed by the performance. I loved the show seen on Broadway and in London it thus is truly special. Dress the part (black, white or silver formal) as required and be in time as it rolls every 15 minutes. Bring your own mask or you will be provided one and enjoy this truly unique experience. read more

Masquerade - Bar at end of show - Performing Arts Near Me - New York, New York

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Great show ! Typically I don't like most broadway shows, but this one I loved. Very Immersive and slightly interactive at times. All actors were top notch. Staging of rooms and entire atmosphere was amazing. Entire staff from outside on the line, coat check to inside were wonderful. Kudos to the management team for such a quality production. Every aspect from the beginning to the end was an experience we won't forget soon. Would even go again to this one and more immersive shows like this. Some suggestions: on very cold days some hot beverage would be nice and hot days some ice beverage would be nice. Champagne that was served was horrible. Tequila shots were delicious! Can't say enough of the cast and professionalism. 1-10. This entire experience was a solid 9. read more

I LOVE immersive theaters so was very excited when I heard about Masquerade. To be honest I never paid any mind to the Phantom of the Opera or its storyline. I did read a quick synopsis as to what the story is about before going to Masquerade so I won't be lost and I do think it is necessary. It is very different from Sleep No More and Then She Fell because you do not just wander around and explore on your own opening drawers and doors, etc. With Sleep No More and Then She Fell you often miss certain scenes because while you are in one room, your friends may be in another - all the acting and performances are happening simultaneously. It's cool to compare scenes with your counterparts but at the same time there is definitely some FOMO with the scenes you did not see. At Masquerade, you are with the large group from your pulse for the most part and being ushered from room to room, seeing the same thing and all having the same experiences. There were a few props given out (some to keep) and many one on one interactions with the cast! We had Riley Noland as Christine and Jeremy Stolle as phantom whom are both excellent. Apparently Jeremy Stolle is an OG from Phantom of the Opera on Broadway than ran for 15 years! Not sure why he's an understudy for the Masquerade but I sure feel blessed to have him as my phantom and of course thankful for our Christine as well!... I can't imagine any performers doing it any better! 100% wear flat shoes as you are moving quickly and constantly changing rooms every few minutes. Many women wore nice dresses and had sneakers and boots on and it's totally fine! I went the day after a snowstorm when it was below freezing temps and I did not feel cold in the theater wearing a dress with laced sleeves (so obviously not a warm outfit). There is one part where you step outside for about 15-20 seconds as you are moving between scenes so it's not bad. An experience of a lifetime. Do it if you have the opportunity. You will not regret it. read more

The amount of talent in this show is just outstanding. This immersive experience starts outside where they line you up by our show time, make sure you have a mask (or you're given one) and a sticker is placed on your camera so you can't record the show. And trust me, you shouldn't be distracted trying to record anything. You need to absorb every waking moment. This has been one of the coolest experiences! This Phantom of the Opera Masquerade follows the Phantom and Christine along the whole story line and you are basically rubbing shoulders with the actors. You walk along to different rooms, somehow go to the roof, somehow go down escalators and follow along as the scenes go progressing. The singing and acting is immaculate. Yes I sobbed like a baby with the closing scene. It is so powerful and moving. At the end of the performance you're taken to a post cocktail area that is just as beautifully decorated in theme where you can enjoy some cocktails and snap some pictures for your memoir. HIGHLY HIGHLY RECOMMEND for ALL Phantom Phans!!! read more

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Wow wow wow! If you are a Phantom of the Opera lover you absolutely must come and see Masquerade! Movies and the Broadway show are one thing, but this experience is immersive, you walk along with the cast as they share the story, you are interacting with them as if you're a part of the show, and you truly feel the emotions. I loved all aspects of this show and enjoyed the full props! I highly recommend this show to anyone who is looking for a unique experience from the traditional sit down Broadway shows! read more

Let's talk about the play itself. I'll explain the show. It is so different than any other show you've ever been attended. I can guarantee you that.. This show is unique like no other. I've been going to Broadway plays since I was four years old with my father and mother and now I'm 60 years old and I can tell you that this play was far more better than any other player I've ever been to play was beautiful. I won't give too much away, but I'll tell you this you won't be bored and you will not be elbow to elbow with people and arm to arm next to sitting next to each other in a crappy chair THIS PLAY WILL WOW you be beyond your imagination YOU WILL BE GOING THROUGH ROOM BY ROOM GOING THROUGH TIME WITH THE PERFORMERS PERFORMING RIGHT BEFORE YOU WITHIN 3 FEET IN FRONT OF YOU TELLING THE STORY ABOUT PHANTOM OF THE OPERA YOU ARE PART OF THE PLAY YOU'RE PRETTY MUCH INVOLVED WITHOUT EVEN NOTICING THAT YOU'RE INVOLVED IT IS FUN. IT'S DIFFERENT. IT'S EXCITING. GO SEE IT. IT IS VERY, VERY WORTH EVERY DIME read more

I am a HUGE fan of Phantom,so when I heard about Masquerade, I knew I had to make a trek to New York one day and see this.I went with my ladyfriend a couple weeks ago,and I still think about how incredible this production is.You are LITERALLY just feet from the actors and the interactions make this even more special. And to top it off,we had the honor of having Hugh Panaro as our Phantom! I was in tears by the end,this was so beautiful. Life changing experience and i cannot recommend this enough! GO SEE IT! read more

Blown away by this production. The talent, the set, the thoughtful perspective placed on the Phantom himself, it was all incredible and overwhelming (in the best way). It felt like everyone involved cherished the Phantom of the Opera as much if not more than I do, which made me feel so free to gush over Piangi and to interact with the performers. Thank you so much for this fabulous experience! Bravo! read more

Masquerade - Front facade - Performing Arts Near Me - New York, New York

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If you like Phantom of the Opera (which I do) you will love Masquerade. Without spoiling too much it's like being on stage with the characters from Phantom as the events of the play unfold. Being mere feet from an amazingly talented performer as they belt out the songs from the musical is worth the price of admission alone. Add to that the overall spectacle, the sets, the immersion...I adore Masquerade and will definitely see it again the next time in I'm NYC. read more

Truly the most incredible experience New York has to offer. This is better than anything on and off Broadway. The actors, staff, and production is the most professional and talented show New York has. I could not believe how the show started, went on, and finished. From the beginning room of live music from a beautiful violinist to the most personal up close and beautiful Opera singing. The wardrobes are immaculate and the experience is timeless! I am so honored to witness such an outstanding performance. I wish this ran everyday so more people could experience this masterpiece. Wonderful job on everyone involved it was the best show I have ever seen in New York over Lion King, Hamilton, Wicked, Mr Saturday Night, and more! The masquerade is phenomenal! read more

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Simply fantastic! Highly recommend. Note: it is dark with stairs & escalators. Actors and team members were exceptional. I would definitely do it again. If you go, please adhere to the dress code. It's what makes the experience. Was very disappointed to see they allowed a man in shorts to attend. :-( read more

WONDERFUL! Such talent, it was lovely! If you're like...a die hard OG fan, you may not LOVE that they changed the order of a few scenes or (spoiler) changed....something else....at the end.... BUT if you are willing to accept the artistic freedom they took and just GO with it, it is spectacular. BE ON TIME and don't wear heels! I know they tell you this in the email but for reals. I wore my comfy, warm snow boots under my floor length gown AND IM GLAD I DID (this was during the big Jan 2026 snowstorm). I grew up on Phantom because my mom has always been a superfan. When i saw this advertised, i called her up and said 'mom, im planning a trip for us for DATE'. She didnt know where we were meeting up (until she showed up at the airport and typed in the confirmation number i sent her for her ticket and got her boarding pass) and she didnt know what we were doing there. I told her to pack a black tie required outfit in black, white, or silver, but no heels! (This confused her because she never misses an opportunity to show off any cute pair of heels from her vast collection). I told her to trust the process and go with it and BOY WAS SHE SURPRISED. Of course there's no pics from inside, they do not allow that, but it was a spectacle! GO SEE THIS if you love theater, if you love POTO, and if you can climb stairs! read more

Masquerade - Performing Arts Near Me - New York, New York

Amazing evening. Well put together. Great performance. Definitely worth it Dress warm with comfortable shoes. Lots of walking up and down stairs and escalators read more

Masquerade - Play bill, mask, drink - Performing Arts Near Me - New York, New York

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An absolute MUST go see! What an incredible experience. Definitely wear comfortable shoes and dress up. It's so much fun! The performances are awesome and then interactive experience is one of the best I've been to. read more