Just leased my third car from Faulkner...Love the atmosphere of the place. All the staff are…read moregenuinely happy to serve and help with anything I might ask. The salesperson, MaryAnn, is patient, kind and so helpful. Her responsiveness and genuine interest in me and my car buying experience made feel confident that I was making the right decision. I am so grateful for Faulkner Toyota. And the deal they put together was just incredible! The manager, Mark is also just great!

Showed up today, 8/21 for a recall repair. Faulkner emailed me several times remonding me of the…read moreapppointment. I waited over 15 minutes to speak with the service advisor. He went to the Parts Dept and another 10 minutes later re reported that it appeared that the part was never ordered and he couldn;t give a definitive date when the part would be available. It is clear that the Parts Dept is not properly managed. The service advisor said they would call me once the part arrivers and I coild reschedule the apppointment. It looks like other folks have had a similar experince.

We bought a BMW from Mckee. Dario did a great job explaining to us the different features and…read moreassisting with the financial work. All together a great service for a great car with a great price :) Remember folks- Happy Wife = Happy Life

Went to buy a Toyota Tacoma that had been "serviced and inspected", just to take the oil cap off…read moreand find the milkiest oil I have ever seen. If they're willing to list a car with a blown head gasket and claim it's in great shape, who knows what else they will do. They offered to fix it free of charge, but refused to lower the price. Needless to say, I walked away. See photos for proof.

My family of 4 and I came in looking for a used car with 3 rows in a specific price range. When we…read morearrived we were greated right away by Holly she she took great care of us. She showed us a used 2014 pathfinder. She was wounderful and made the car buying experience with two hungry anf tired children great. She helped make sure that carseat fit, one of my concerns, and shows us other important features on the car. As we sat down she brought the kids crayons, water and gold fish to keep them occupied while we worked out the details. The next when we came to pick up car the whole team we so nice to us. We were in a hurry and they made sure we were not late for our appointment, but did not make us feel rushed. As we pulled out we noticed there was a chip in the windshield. We called them Monday and the said they would take care of it. When we came to pick it up, they went above and beyond what was required. They replace the whole windshield. We truly had a wounderful experience and I would reccomending Holly and her team to anyone! Thank you!!

Salesperson Bianca went over and beyond her expectations. Jonathan in credit was great took the…read moretime to get the vehicle financed. Excellent service I highly recommend this place.

USED CAR SALES REVIEW ONLY:…read more My wife and I recently purchased a Certified Pre-Owned Hyundai from this dealership and have nothing but positive things to say about our experience. From our sales associate to the service manager every point of contact that we had was polite, informative and anxious to help us find the perfect vehicle for us for an excellent value. If it was not for this dealership our "Faulkner Experience" would have ceased to exist and we would have taken our business elsewhere after two horrible dealings with another Faulkner dealership in the area. Would highly recommend to anyone looking for good honest customer service.

Whomever reads this review... DO NOT buy or service any car from this dealership. This dealership…read morehas a horrible way of dealing with seniors - it borders on elder abuse. This establishment refuses to rebuild my family members car engine after holding on to the car for nearly two months. The car is under warranty. But the next thing we know, they towed the car back to my loved one's house and LEFT IT THERE. Through all of this, the representatives were discouraging, confusing, and mean. They gave conflicting information. THIS CAR BELONGS TO A SENIOR. But they left her with nothing to drive. My advice: Don't ever come here. For any reason!

Recently purchased a beautiful Toyota Prius and the process could not have been smoother! Mike was…read moregreat to do business with and this was the easiest transaction I've ever experienced. Don't buy another vehicle until you talk to Mike. If I could give more stars I would! Thank you, Andrea J

I went to look at a certain vehicle, but it wasn't available to drive due to a battery issue. I…read moresaid, "no problem" and agreed to come look at it the next day. I did and while it was a nice car, but I just felt that it was a little too small for my needs. I had a price and type of vehicle in mind to purchase. Mike went through his inventory giving me choices to consider. He came up with several suggestions, and I agreed on a car. He offered financing that was attractive and gave me a good value for my trade. I decided I'd talk to my bank and made a good deal on the financing that worked out well for me. I picked the car up today in the pouring rain and Steff made that easy too. It was a pleasant experience all the way and I'd recommend them to anyone who is not a new car buyer. JTMIV

Wonderful service. Our tire pressure sensor was going off yet our tires seemed fine. I'm just a few…read moreminutes, they checked the tires, confirmed they were set and sent us on our way without charge. Thank you!!

Over the last 9 years we bought 4 cars and did ALL of our service here, even though it's 45 minutes…read morefrom home. I brought my car in because the TPMS light was on. I told them to do the rear brakes and 108k service while I was in, but I wanted a quote on the TPMS repair. Faulkner quoted me almost $1,150 to replace the four sensors. $178 per tire in labor, even though the car was up on the lift, and the tires were off. I looked at their estimate and they were charging double charging for labor on things that were already being performed with other service at the time. I saved $800 by taking the car elsewhere for the same repair. I understand the dealership may use different parts, but $178 in labor per tire is theft. Two weeks earlier I called in for pricing and parts never called me back. When I called to speak to the parts manager, he was rude and apathetic. I reported this to the general manager. Had I gotten the initial quote I asked for, I wouldn't have wasted my time driving 50 minutes to Harrisburg. Faulkner Subaru has lost my business. I will not do business with anyone who makes me feel like I was ripped off.

BUYERS BEWARE…read more Please let this serve as a testimonial as to my experience dealing with Omid Sayed. Mr. Sayed is a Salesman for Four Star Auto Exchange, 3439 Walnut St Harrisburg PA 17109. His customer service skills are horrible and his Morals are highly questionable. Recently I contacted Mr. Sayed about purchasing a truck. After messaging about the vehicle most of the morning we setup a time for me to come see the truck. I clearly stated when I would arrive and he stated he would be there to meet me. I arrived on time with cash in hand but Mr. Sayed was no where to be found. I messaged him that I was there and he replied that I should go ahead and check out the truck. I went in and asked if I could look at the truck from another salesman. Unfortunately the keys could not be found. As it turns out Mr. Sayed had the keys with him. After checking the truck out as much as I could from the outside I waited for Mr. Sayed to arrive. After an hour and a half of being there, the other salesman finally called him. He put me on the phone with Mr. Sayed. He stated that he got confused about when I would be coming in and was already home. I said "I messaged you I was here about an hour ago". He then said he couldn't come back because he had a family thing and then said he couldn't get back before the dealership closed because of traffic. Mind you the dealership was still going to be open for about another 2 hours. He then asked if I could come back tomorrow to see the truck. I said " since that is the only choice I have I guess I'll have to" he then asked "what time could you be there because the truck is first come first serve". I said I can be there whatever time he is going to be available. He told me the dealership opens at 10 but 11 am would be a good time. We then agreed to meet at 11 for me to finally drive the truck. Later I messaged him and said that I could be there at 10 am when the dealership opens to see the truck if it was easier for him and so no one else comes in before me. Around 8 that night I receive a message from Mr. Sayed saying that he apologizes but he has sold the truck for $300 more than the asking price. I found this very upsetting because he somehow sold the truck after the dealership was closed but couldn't be bothered to come to the dealership when it was open to sell the truck to me at the prearranged and agreed upon time. So not only is Mr. Sayed's customer service skills very lacking he also exhibited questionable morals in the way he dealt with me. Not only did he waste 2.5 hours of my time, the way he handled the situation after that was atrocious. Please do yourselves a favor and stay away from dealing with him and a company that would employ someone like this.

don't buy a car from here…read more sold us a car for 13k put on a fake inspection In front of me gave 1600 for deposit next week he needed the car back and couldnt give me deposit back because Brandon S messed on paperwork and told us he was selling the car to someone else

I didn't actually go there to buy a car but to check out their promotion promising the chance to…read morewin valuable prizes, of which I was skeptical to begin with. As it turned out what I got was a cheap watch that didn't work and a shopping card for a website with a limited selection of stuff I didn't want. This obvious "bait and switch" technique, while too common in business these days, makes me wonder about the integrity of the dealership. I do commend the salesman, though, for not trying to pressure me or waste my time trying to sell me a car I was not interested in buying. Apparently others are very pleased with Brenner's service, so why not drop the cheap, deceptive promos?

Did a Kelly blue book eval got 3 calls at least 5 messages went in a sales person offered me 7,200…read morefor my truck went to complete the sale and they suddenly did not have a market. I'm not sure about buying form them but certainly not somewhere to sell a vehicle to, what a waste of time and effort.

I spent a lot of time researching for my first car I was going to get with payments attached. I was…read moreso excited to have a car with power windows for once. After researching I found that a Mazda3 would be my best option. With terrible credit at the time I was pretty short on financing options, but I decided to give Manheim Car King a try. I test drove a blue mazda3 and when home to deliberate. When I came back the dealer convinced me it was this grey one i was driving, I swear it wasnt. But after much questioning and some cocky guy in the office figuring out my financing and up selling me the shittiest warranty ever, I dropped $2000 on a down payment and drove off the lot. ONE week later, I heard a knocking. It got louder and louder, I took it to a mechanic and when I told them I just bought the car they told me to turn right around and go back - the engine is shot. Honestly, if I knew a little more about cars I wouldn't have bought a Mazda3 with a hitch on the back installed as this is not a towing car, but I digress. I took it back and they refused to help me. Refused to trade in or return. After screaming in showroom and telling them I would smear their name all over the internet they said I was "one tough cookie" and decided to pay for half my repair. Still cost me little over $800. 3 years later I have replaced the normal wear and tare, on top of a new TRANSMISSION, ENGINE, CLUTCH, STARTER, and the A/C doesn't work anymore. To name only the main things. I thought I was getting a great deal at $6000 - but with interest and repairs I have spent more then I would care to admit on this piece of shit and refuse to do anymore. I am now looking for a new car - and my advice to all of you is to not only research the cars you want, but the place you are getting it from. DO NOT go to a place that gets their cars from auctions if you can afford. Its a crap shoot and I'm terrible at gambling. The only thing this place did for me was get me a high interest rate loan that then repaired my credit a bit so I can now trade this hunk in. I still owe on the loan - but its so bad I'd rather cut my losses and be done with it.

I needed a car and I needed a deal. I went to the guys at Manheim Car King and they were wonderful…read more They helped me narrow down my preferences and they valued my trade generously. They have two lots, and when I was interested in a car at the Manheim location, they brought it up to Harrisburg for me to test drive the next day. I drove off the lot in a beautiful low mileage used Audi. Everyone I dealt with at the dealership treated me with respect and I felt they were honest and truly helpful- sort of the opposite of the stereotype of used car salesman. They earned my loyalty and my praise, so I wanted to recommend them to others. These are good guys who really want to put you in the right car for a decent price.