My sister was looking for a van there years ago. They were out of inspection, the one my sister wanted to test drive had flat tires and one needed jumped. My husband didn't listen to me and went there. Looked at 2 trucks. One was completely rusted out underneath the truck. I doubt it would pass inspection. The truck he got from there has had thousands of dollars of getting things fixed. To now fix it will be 4k. His truck has now been sitting in the parking lot for almost 3 years. Unless they have gotten better which I doubt. I live across the street. I would never buy a car from there. read more

Bought our daughter's first car from them, a convertible Saab, about two weeks ago. Had a few concerns but was assured by the salesman Amir that it was nothing. There was a 30 day warranty on the window so I wasn't overly worried. We were also told that when they acquired the vehicle, they had it inspected and a new inspection sticker was put on. Since then, the car had been sitting on the lot all winter. We bought the car the next day. Filled out the paperwork at the finance office, drove to the dealership and signed the paperwork for the car and it was then we found out there was no warranty. Amir informed us that it was because the car's price had dropped because it was on sale and that voided the warranty. I figured it's a 30 day warranty, it's not worth arguing. Bad decision. Two weeks later, I'm looking at $2,200 worth of repairs. Now I realize buying an older used car there is going to be some issues. What I did not expect were some of these issues making the car dangerous to drive and never would have passed inspection like they said it did. So we called Masic and asked them why a car they said was inspected has things wrong that would have been prevented it from passing an inspection. We were told by the owner, after some blame shifting and excuses, that he would check into things and call us back. Over 24 hours later there is no call back and when we call him, we are clicked over to voicemail right away. THE THING THAT REALLY BOTHERS ME IS THAT THEY KNEW THE CAR WAS FOR A 16 YEAR OLD AND THEY STILL KNOWINGLY SOLD US AN UNSAFE CAR. One of the many things wrong were failed front sway bar links. If you know what that means, you know just how dangerous it is for anyone much less a new driver to be driving that car. According to Amir, it's not his problem. No, the car is now our problem, but we are going to do our best to make sure this doesn't happen to another family. Read other reviews, we are not the first to get screwed over by this place. UPDATE: The owner did get in touch with us after reading the reviews we posted and after we filed a complaint with the better business bureau. Considering the timing of the call back and the fact he was so concerned about us changing/updating his reviews, I doubt we would have received that call if we had just let things go. However, he did send us a check for the repairs that would not have allowed the car to pass inspection in agreement we would update the reviews. So here is your update Dario. ** That check does not change the fact that you are selling lick and stick inspected, unsafe vehicles. It does not change the fact that you still employ Amir who is knowingly selling these unsafe vehicles to teenagers and others without a care in the world. It does not change how I feel about your shady business and certainly is not going to stop us from telling everyone and anyone what happened to us and advise them against buying anything from you. A small check issued in an attempt to save your own a-- from some unfavorable, yet accurate reviews is not the same as doing it because it's the right thing to do. read more

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Stay away!! Bad customer service and don't back their customers! A DDM went out after 2 weeks of purchase of a car. Turns out did a diagnostic on the car and there were multiple problems with the car that should have never passed inspection. Asked to speak to a manager and a male said I am the manager when I asked who it was he replied Amir. Not only did he try to get me off the phone and not handle the situation he just didn't care about the customer or what needed to be fixed on the car. Very bad ethics, morals, and customer service. Beware on purchasing your car here. Look elsewhere! read more

Purchasing a car through this dealership was an absolute mistake. Throughout the entire buying process we were talked over and entirely disregarded in anything we said (due to the fact we are women). My father came with me to drop me off to make the purchase and pickup the car and he was never talked over once or talked down to like myself and my girlfriend were. I'd really like to think it wasn't an issue with myself and my girlfriend being gay? Anyways, this lack of professionalism aside, the car we purchased has not had 100 miles put on it without the check engine light coming on. After the initial purchase, I drove the car off the lot and halfway through my 10 minute drive home the check engine light came on. I called Masic Motors and they advised for me to bring the vehicle by to diagnose it with their reader. The reader indicated that there was an issue with the ignition coil. I was told to drive it for a week and return if there was any other problem. They should have fixed this problem immediately then with the garage they use (Sams Auto Repair Service) instead of telling me to drive the vehicle, racking up mileage while under the 1000 mile warranty. After a week of driving it with the engine light on I called Masic Motors and was told once again to bring it by so they can schedule an appointment at the mechanic. My car was in and out of Sam's auto within a day and I was told by them that there was an issue with the spark plugs ( no fixes were made to the ignition coil per the prior reading done by Masic Motors). The mechanic advised me they drove 30-40 miles (putting more miles under my 1000 mile warranty) and tell me that there should be no more issues.  Get my car back drive it for a few more days and lo and behold, check engine light is on AGAIN. Call masic, they mansplain to me that they "already put $200 into the car" and if I really need to, they can schedule us to get in with the mechanic again. I don't care how much they "put into the car". I was still under my 1000 mile warranty so they were obligated to fix any issues that fell under their conditions I signed off on. They schedule me to go to the mechanic, which again I get my car back within the day. The mechanic this time replaced more spark plugs and the ignition coil. Why wasn't the ignition coil fixed during the first trip to the mechanic, as that is what the reader indicated when Masic did the diagnosis??? Anyways, I get my car back, I'm told that the mechanic was too busy to test drive the car to see if the engine light would come back on but instead I'm told to "drive it out to Carlisle and back to see if it will come on again". Once again, being told to put as many miles I can on the vehicle while I'm under warranty. I get the car back, Masic covers the cost of repairs (as they should) and all is good until today. Drove the car out of town from the Harrisburg area to Lewistown for Christmas with family (about an hour drive) and on my way back, the check engine light comes on AGAIN. This time, I unfortunately am out of my 1000 warranty coverage through Masic Motors. I just want everyone who thinks of buying through this dealership that they do not care about putting you in a safe vehicle. Reading through other reviews it seems as if I'm not the first person, I am actually one of many who have been sold a shitty car. I purchased a 2009 Toyota Camry with only 104K miles (approximately). The car seemed to be in great condition, test drive went great, no issues other that the engine light coming on repeatedly. Glad I am out of warranty so I can take it to my normal mechanic to actually get the cars issues fixed with integrity. Masic asked me to leave a review and I was really going to leave a good review if I had a good experience. The mansplaining aside, it was an easy purchasing process and was in the car within days of seeing and test driving it. I would have left you a good review even with how you talk and treat women customers. This bad review solely comes from the absolute nightmare of a car we were sold. I don't even want to think about how much money I will have to put into this car just for it to travel 100 miles. Maybe send your customers to a better mechanic. Maybe the mechanic is the issue here? Maybe you need to make sure the cars you are receiving are actually decent cars. Maybe work on your customer service and not interrupt a customer when they are talking and voicing concerns and questions. Be better businessman and have a little more integrity with the quality of vehicles you are selling to people. read more

Bought a used car less than 2 weeks ago from here. When I test drove it something felt weird with the brakes. I mentioned it he said that it was just the type of car. Drove home which is about 1 hour 12 mins away. barely made it home because my caliper locked up. Thank God we made it home! he did pay to fix that caliper but now not even 2 weeks later the other side is had. They will not cover it. I believe this vehicle was never fully inspected to make sure nothing was wrong. Reason for writing this review is because in less than 2 weeks of owning it my vehicle has been in the garage twice. They will not cover to fix it. I have never had any issues with any dealers before on issues with my vehicle that I've got less than a month. Beware of buying from here. I checked reviews they seemed to be good. but if they were actually a good reputable dealer they would take care of this not say sorry we don't cover that! read more

If you want lied to, sold a vehicle inspected through them that would not pass anywhere else, and a large bill full of needed repairs within a couple of weeks of leaving their lot, then you are in luck because Masic Motors is the place to fit all those needs. Btw, Dario (owner), still waiting for that promised callback about how my car passed "inspection" with all the non-passable issues. I'm sure I will receive it the same time the list of other people with the same type of "inspected" cars receive theirs. I wish I had checked into other reviews before stepping foot on this lot. Would have saved me a lot of issues. read more

Was looking for a sports car. I check their website often, they always have nice cars. This is my 2 BMW I bought from them. Car is not perfect but it is as good as they come for the age. read more

I bought a car from this dealership and was mislead and lied to by the salesman Amir. He sold me a car with a leaking sunroof, and never mentioned it to me. Over a $700 fix, that i found out about after the first rainstorm i encountered while traveling 13 hours across the country to go play ball. Everything about him is fake, do not believe a word that he says. He will lie through his teeth and act like he knew nothing. I would recommend not doing business with Amir, and taking your car shopping elsewhere. read more

My parents and I both purchased a vehicle from Masic. Very happy with our purchase and service provided by sales staff. Highly recommended.

Do not buy a vehicle from masic motors. The customer service is horrible. They don't stand behind their product. A car I bought cramped out after 60 days. I don't care what the terms of a sale are if only 60 days pass a dealer should do something to make it right. This guy doesn't care about anything but making a sale. Just STAY AWAY! read more

Amir and Dario are great! They're very transparent about the condition of their vehicles, and great to work through the process with. Only negative thing I can say is that they wouldn't do a buy one get one deal for me! read more