We stopped by Faulkner Toyota to test drive a truck and we were greeted by Donnell. He was…read morefriendly, sat down with us to find out what we were looking for, he brought around a truck to test drive. Before test driving, he walked us around the vehicle pointing out all of the features. He answered all of our questions and was well informed about the product. We took the test drive and came back. While it was an awesome ride, we are looking at different options right now. (The truck shortage has us hesitant to buy right now due to limited options) but we want to be ready when the shortage ends. We have been to several dealers in the area for Toyota and other brands, this was the best experience so far. So if you are looking to purchase a Toyota, look for Donnell. Hopefully, this truck shortage will end soon and we will be ready to buy. Faulkner Toyota is top on my list thanks to Donnell.

Horrible front desk workers. Service reps fighting with mechanics in front of myself and other…read morecustomers. Tried to tell me I needed 5k worth of repairs when I came in for one repair. When they talked about what was needed to be completed on my vehicle, they lecture me instead of tried to explain in a professional manner. I would put a zero star if I could.

Salesperson Bianca went over and beyond her expectations. Jonathan in credit was great took the…read moretime to get the vehicle financed. Excellent service I highly recommend this place.

Very unprofessional. Took delivery of a vehicle on 4/4/26 seemed like a good deal at the time. Then…read more15 days later we got a call saying that the loan might not be funded unless we do a interview with the loan company or they will come and take back the vehicle. Also after 11 business days our trade is still not paid off. Very shady business. Buyer Beware!

USED CAR SALES REVIEW ONLY:…read more My wife and I recently purchased a Certified Pre-Owned Hyundai from this dealership and have nothing but positive things to say about our experience. From our sales associate to the service manager every point of contact that we had was polite, informative and anxious to help us find the perfect vehicle for us for an excellent value. If it was not for this dealership our "Faulkner Experience" would have ceased to exist and we would have taken our business elsewhere after two horrible dealings with another Faulkner dealership in the area. Would highly recommend to anyone looking for good honest customer service.

Whomever reads this review... DO NOT buy or service any car from this dealership. This dealership…read morehas a horrible way of dealing with seniors - it borders on elder abuse. This establishment refuses to rebuild my family members car engine after holding on to the car for nearly two months. The car is under warranty. But the next thing we know, they towed the car back to my loved one's house and LEFT IT THERE. Through all of this, the representatives were discouraging, confusing, and mean. They gave conflicting information. THIS CAR BELONGS TO A SENIOR. But they left her with nothing to drive. My advice: Don't ever come here. For any reason!

I went to look at a certain vehicle, but it wasn't available to drive due to a battery issue. I…read moresaid, "no problem" and agreed to come look at it the next day. I did and while it was a nice car, but I just felt that it was a little too small for my needs. I had a price and type of vehicle in mind to purchase. Mike went through his inventory giving me choices to consider. He came up with several suggestions, and I agreed on a car. He offered financing that was attractive and gave me a good value for my trade. I decided I'd talk to my bank and made a good deal on the financing that worked out well for me. I picked the car up today in the pouring rain and Steff made that easy too. It was a pleasant experience all the way and I'd recommend them to anyone who is not a new car buyer. JTMIV

Paid for one car. Had to get rid of it cus it was junk. Paid for a second. Had to get rid of it cus…read moreit was junk (guaranteed it would be good!) "Gifted" a third to make right on the second car. LITERALLY SPUTTERED OUT AND DIED. Don't get me wrong, they're good at selling, just horrible at repairing cars and not lying. Average used car dealership experience. Do your best to never buy a car from here. It's worth it to spend more money on something reliable than waste it at a place like this. Good luck!

Caleb has been nothing but courteous, knowledgeable, helpful, and professional in assisting both my…read moredaughter and I in our purchase of pre-owned Subarus. he follows up before and after purchase, and I'm looking forward to recommending more family members to work with him on their next vehicles.

Not so good about honoring warranties. Blind spot detector not working. Part not in stock. Made ne…read morepay for the part up front, then failed to call me when the part came in. couldn't schedule an appointment for a week all the while they're drawing nterest as the hold my money. Good luck, as Faulkner has a monopoly on Subaru in this area. Suggest finding another brand where Fulkner is not the owner.

The name keeps changing, but this place is still a rip off. They tried to sell me a truck, where…read morethe driver's door wouldn't close completely. Apparently there was damage to the frame, but they said it was fine. Avoid them like the plague...

don't buy a car from here…read more sold us a car for 13k put on a fake inspection In front of me gave 1600 for deposit next week he needed the car back and couldnt give me deposit back because Brandon S messed on paperwork and told us he was selling the car to someone else

Did a Kelly blue book eval got 3 calls at least 5 messages went in a sales person offered me 7,200…read morefor my truck went to complete the sale and they suddenly did not have a market. I'm not sure about buying form them but certainly not somewhere to sell a vehicle to, what a waste of time and effort.

Shady dealership. The sales agents and manager requested that I lie on the loan contract to say my…read moreco-signer lived at my residence for 6 months, when there is no record of him ever living in Pennsylvania. That's fraud and definitely illegal. When I refused to lie on a loan application, they said they could not do an out of state purchase. That's when I found out they listed my co-signer as the primary buyer WITHOUT informing me.

I spent a lot of time researching for my first car I was going to get with payments attached. I was…read moreso excited to have a car with power windows for once. After researching I found that a Mazda3 would be my best option. With terrible credit at the time I was pretty short on financing options, but I decided to give Manheim Car King a try. I test drove a blue mazda3 and when home to deliberate. When I came back the dealer convinced me it was this grey one i was driving, I swear it wasnt. But after much questioning and some cocky guy in the office figuring out my financing and up selling me the shittiest warranty ever, I dropped $2000 on a down payment and drove off the lot. ONE week later, I heard a knocking. It got louder and louder, I took it to a mechanic and when I told them I just bought the car they told me to turn right around and go back - the engine is shot. Honestly, if I knew a little more about cars I wouldn't have bought a Mazda3 with a hitch on the back installed as this is not a towing car, but I digress. I took it back and they refused to help me. Refused to trade in or return. After screaming in showroom and telling them I would smear their name all over the internet they said I was "one tough cookie" and decided to pay for half my repair. Still cost me little over $800. 3 years later I have replaced the normal wear and tare, on top of a new TRANSMISSION, ENGINE, CLUTCH, STARTER, and the A/C doesn't work anymore. To name only the main things. I thought I was getting a great deal at $6000 - but with interest and repairs I have spent more then I would care to admit on this piece of shit and refuse to do anymore. I am now looking for a new car - and my advice to all of you is to not only research the cars you want, but the place you are getting it from. DO NOT go to a place that gets their cars from auctions if you can afford. Its a crap shoot and I'm terrible at gambling. The only thing this place did for me was get me a high interest rate loan that then repaired my credit a bit so I can now trade this hunk in. I still owe on the loan - but its so bad I'd rather cut my losses and be done with it.

I needed a car and I needed a deal. I went to the guys at Manheim Car King and they were wonderful…read more They helped me narrow down my preferences and they valued my trade generously. They have two lots, and when I was interested in a car at the Manheim location, they brought it up to Harrisburg for me to test drive the next day. I drove off the lot in a beautiful low mileage used Audi. Everyone I dealt with at the dealership treated me with respect and I felt they were honest and truly helpful- sort of the opposite of the stereotype of used car salesman. They earned my loyalty and my praise, so I wanted to recommend them to others. These are good guys who really want to put you in the right car for a decent price.