BEWARE...Do not take your vehicle to this garage. After seven months, car still not repaired,…read moreitems taken off vehicle while in their possession, months and months of lies told; working on it, put 2 different motors in it, replacing window motor that was stolen, test driving it...meanwhile, had to buy a tire to replace tire that got flat while they were working on it, and then a new battery because the one that was in it now no longer works??? Vehicle still does not run, company wants to charge storage fees of over $4000, requested estimate, still no estimate, no bill, nothing but lies and then "F" this, "F" that...then wants us to sign an agreement stating they are not responsible for ANY liablility... FOR REAL, DON'T GO THERE...

I was dreading paying dealer rates on my somewhat luxury sedan and never having to really do any…read moremajor work on my car since I moved here besides oil changes, I had no where to turn. I asked co-workers and neighbors about reputable mechanics. Everyone seemed to have a great one, but when it came down to the car they saw they were working on, suddenly they changed their reasonable tune. So I turned to Craigslist. Kind of sketchy for getting work done on your car but I refused to pay up to $100/hr for maintenance and repairs. Flattline showed up with specials on some of the work I was looking to have done and I gave them a call. I spoke with Brian (he and his brother own this shop and the one in Palmyra) and he was extremely polite and helpful. I told him I have my own parts and was looking to have them do the labor. He said no problem! The true test was the labor rate. That's where I was sold. $40-$45/hr. No gimmicks. Scheduled an appointment they did everything I asked, even bought me into their garage to show me what was being done and was done in under 2 hours. Car has been great ever since. Their store front is simple and set back off of Cameron Street, and knowing the area, you may be a bit weary of taking your car here. I can assure you it is well worth the try.

They do absolutely the worst job in every way. Performance and customer interaction. Take your…read moremoney and don't solve your problem.

In a market where there's a lot of temptation for dealers to maximize short term profits at the…read moreexpense of long term customer relationships Family Ford is an outlier. I recently purchased a Ford Lightning from this dealer and it was one of the fastest, easiest purchase processes I've ever been through buying a new car. I reserved the truck last May and converted the order in January. I was eager to take delivery but also anxious after hearing so many horror stories of dealers tacking on massive 5-figure markups on pre-orders or jamming in unwanted and overpriced dealer add-ons. Kenny and the team at Family Ford were 100% straight forward, clear, honest and consistent. No shady double speak or sleazy tactics. They have earned my future business and I highly recommend them.

We found a great car and sat down to talk with Tom. He worked up a deal I couldn't even negotiate…read more The asking price was fair - and clearly priced to sell - they gave us a great value for our trade, and the whole process was hassle free. I seriously can not stress enough how easy it was to buy a car from Nye. After dealing with Lancaster Toyota over the weekend, and getting nowhere, it was refreshing to work with Nye and Tom.

I definitely recommend Nye Motors if you need a car or truck. I had a great experience with them…read morefrom the moment I called on the phone until I drove off the lot with my new truck. I worked with Brian, and he was a great sales person. He was knowledgeable, polite, respectful, and knew a lot about the vehicle I came to see. And most importantly, he put ZERO pressure on me. The whole staff was actually cool. Pretty much like buying a car from a bunch of guys you'd hang out with. I never felt like anyone was trying to put one over on me. And the process was really fast, with no surprises. Best of all, the used truck I bought was in extremely good condition. And it was reasonably priced! They obviously don't put just anything on their lot. There were a bunch of good options. I'd say they definitely have pride in their dealership. The showroom was set up very well too. Very clean and comfortable. Even free coffee and a candy station! If you like that kind of thing...which I do. If you need a car or truck, put these guys on your list!

My husband always takes his Hondas here and is happy with the service. I usually take my Acura to…read morethe dealership, but I only needed an oil change and a few little things checked and this is closer for me. I dropped my key off the night before. They called me around 11 the next day to tell me what they did. Joe asked me some more questions about me about the issues I was having and explained in detail what they checked for and found. I was able to pay over the phone so I could pick it up after hours. They left my key under the mat with the bill. I was very happy with the service and liked that he took the time to explain things to me. The prices were also very reasonable.

I went there on a recommendation. my friend hadnt been in a while but said they were quite…read moreprofessional. i was immediately impressed, someone answered the phone, made an appt, and then they took all of my contact information. the place also had a nice key / car drop service. awesome! i was first told a certain rate, then it was increased by about $120 within a few minutes. an error they said. fine. when i reviewed the bill, the parts pricing seemed really high. I know that people can double pricing, but i really wasnt expecting those high prices. the labor and balance of services sounded fair. but the pricing mark up really rubbed me the wrong way. the big kicker was i took the car in because it wasnt starting all the time. i had some work done on it including a fuel pressure something or nother, vaccum hose and a sensor. they test drove the car, everything, ran well. happy camper. two weeks later my car didnt want to start. i asked the mechanic if they can look at it again (for no charge) to see if it was related to the work they did (and obviously i knew this could be a new problem, because i have an older car). the mechanic brought up my paper work and said that they had done x, y and z on the car, didnt mention the fuel pressure. and said that what was happening to my car was that it wasnt getting fuel or didnt have a spark. but they did not offer to take it in and look at it, saying that it would've been a different problem. when i mentioned the fuel pressure thing, they said 'oh, well we did those things not because they were causing the car to stall (originally) but because they were the only things that stood out as need of major repair.' I was disappointed because i wasnt asking them to fix the possibly new issue, but i felt like they were being shady. and then i asked (to gage the situation) what it would cost to get my car's oil changed. they said (paper work in front of them) that depending on my car's filter it could be $50. i got my oil changed a more local mechanic's for $30. i guess i couldnt help but feel that... they werent being upfront and honest with me. when i told my friend that recommended them, she said that they should've at least looked at the car again. that would be the professional thing to do. having this single experience with them, i would not go back again nor would i recommend the place. I would like to have more experiences to judge them on, but i dont want to risk spending more money or having more related issues with my car. :oP

State & Emissions Inspection + plugged a tire -- Sonny took…read moregreat care of me! Kind enough to squeeze me into the schedule and I am well pleased with the service. Reasonably priced.

Brian was very knowledgeable and professional. If you want the job done right the first time, Brian…read moreis your man. I've recommended him to all my friends, family and neighbors. Robert S, Amaral Boiling Springs PA

I have had a variety of experiences with mechanics in my life... few have been as positive and…read morefruitful as my interactions with Peiffer auto repair. He will keep your vehicle running at peak performance for a fair price! I would recommend for any and all automotive issue/s. Best to try to make it there when they first open in my experience. Thanks for your continuous great service!

Troy gave Awesome customer service. Received my car from tow truck, he gave a free diagnostic…read more Realizing the job called for the dealership to do he told me straight up his shop couldn't do the job. I loved his honesty. Alway answers the phone even though they are so busy. This shop came highly recommended so now I'm recommending them to all!

I came to this place because tirerack.com sent my tires I bought here to be mounted, and balanced…read more And after speaking with Andrew and Chris about replacing the upper and lower ball joints on my truck, as well as the tires, they did everything they could to fit me into their busy schedule. They are very straight to the point. Which is what I like. You know that they aren't going to blow smoke up your butt. A lot of people get their feelings hurt with people like this, but it is business, and there is no emotion in business. I was extremely happy with the work they did, as well as the communication they gave me. Some people nowadays just need to learn to be patient to be called back. I would gladly give them my business anytime. They also recommended somebody to do the work they couldn't and I appreciated that as well. They also have a key drop, which is very helpful. Great people! Great service! Great value! I will see you guys next time.

This is the place to go. They're much more reasonable $$$ and far more personal…read more If you are in Lebanon County and own a VW or Audi, don't even bother with a dealership.

We bought a Dodge Dart from them. He went over everything about the car and was very thorough…read more Honest guy! Would buy from again