Adam worked on my 1199 and did a great job. Bike runs like a new bike. When my bike came back it…read morewas very clean. I had a headlight issue and they sourced out one and wow it was a great experience. Thank you again too you all.

This is a great motorcycle shop, and great service folks, honest value, I keep coming back.read more

Scot was amazing he knew exactly what was wrong and fixed the issue quickly. He checked over the…read morewhole bike for any additional issues. He will be the only one I call when I have an issue with my bike.

So grateful to Scott for the good deed he did for us. His schedule didn't allow him to come and…read morediagnose our Harley trike. However, he called and walked my husband through some steps. Got a new battery and it fired right up. You're the best, Scott and we will certainly refer you whenever we can.

Have purchased two Moto Guzzi from Cliff. Always great to deal with these guys…read more I will definately buy my next bike in this place.

When you have to call a shop multiple times after 2 weeks to find out the status of your bike, you…read moreknow you should have found a different shop. The communication with this place is terrible and they have zero urgency in keeping customers updated. Tyler seems to be the only one that answers the phone; he is the only reason I didn't give 1 star. The owner Cliff can't be bothered to talk with folks or even provide updates on service. This place had an opportunity to become a great shop that stands out in the community. When I dropped off the bike, they advised that the reason for my overheating was the radiator cap, although I advised them that I had just purchased a brand new one. After the 2 weeks had gone by, not one proactive phone call. My last call was the owner Cliff letting me know that now they " Don't know what's causing the issue," and I would have to take it to an actual Ducati dealer. They suspected the thermostat grasping for some last random solution. I replaced the thermostat myself and the same issue. Just took the bike for a ride and it overheated and put out coolant everywhere, the reason I spent $400 here in the first place. This shop also returned my bike with a broken side panel. With multiple bikes, I had hoped that a local QC shop would be knowledgeable. What a waste of time and money here. If you have a Ducati, save yourself the heartache and just take it to a real shop.

Stormy was incredibly sweet from the first phone call to picking up my car…read more They got me in last minute for an oil change and rotated my tires and changed my air filters. Love the recommended options while checking my car. I think I paid $113 for oil change and air filters with other free things they include but such a good deal for the attention your car needs. This place is so detailed and I will be back!

They tried to charge me 583 dollars to change my car battery. 400 was for the battery and the rest…read morewas for the labor. It turns out the battery was 250 online and the tech at autozone changed it for free. The guy I spoke to said it was that much because it was in an odd place in the car and because they had to program it.

My blower fan was intermittent. I tried to fix it myself and ended up changing out the blower fan…read more A day or so later the issue remained $250 dollars down the drain. Took it to my mechanic and after having it for two days couldn't figure it out but he recommend Village Auto Electric. Told me that when his crew couldn't figure out an electrical issue he told his customers to come here and their vehicles were fixed. After leaving my truck there for a few days (cause they are that busy) they fixed it. They do great work and fix what others can't.

How many auto repair facilities can you go to and find one that not only provides excellent…read moreservice, but are also highly entertaining? While waiting for my oil change I got to meet "Fluffy" (75 lb monitor) who works there as the "complaint department". His sidekick is a boa constrictor named "Briggs". The staff there was hilarious, great conversation and I have never had such a good time at a service shop while waiting for my car. In addition to changing my oil they topped off all fluids, pumped up my tires a bit and recommended front brake pads in the future. I will definitely come back to this shop, they are great!!!

You tell me that this place doesn't deserve 10 stars if possible... drove in with fallen off under…read morecar shield which was bent and required car elevation to put back on and checking it over. Charge- $14.50 plus parts of $6.54 and did it after we just stopped in. Everybody in Phoenix better drive here!! Robert and Julie

We purchased a minivan from Craig Arnold several.months ago. I intentionally waited to post a…read morereview to see if anything went wrong with this vehicle and, if so, how Arnold's Auto Center would respond. So something did happen.....and the Arnold's team responded beautifully! Although this van had low mileage, it is 9 years old....it looked showroom new. STILL had a bit of that new car smell. Based on the CarFax it may have been in a fleet of private rental vehicles, but wasn't driven much so sitting dormant may have contributed to the gas pump issue that popped up about two weeks or so after we bought it. The Arnold's service team inspected it, made the correct diagnosis and very quickly had me back sporting around in our new van. So grateful that we chose to partner with Arnold's for this vehicle purchase. Will go here first whenever we need another car!

I would leave APA 10 stars if I could! I took my car here for service after recommendation from a…read morefriend and reading their reviews and was blown away with the service I received. I knew my car needed repairs and was a bit concerned with how much it was going to cost. APA broke down what work needed to be taken care of immediately and what could wait. There was never any pressure to get other items taken care of. The estimate I received was fair and when all was said and done, came in a little under what I was expecting to pay. They even paid for a Lyft ride home for me. I have finally found a repair shop I trust and feel good about!

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Great store, I've been coming here for years. I just got my third bike after not having one for a…read morewhile and took it in today for an oil change (bought the bike yesterday). The bike had a lot of accessories on it from the previous owner, I had removed several poorly installed accessories and Jesse found a few more. Luckily, everything was repaired same day and I was surprised how reasonable the price was for all the labor (rethreading a stripped oil pan) among an oil change and a chain tightening. I saw the price and was relieved. Great experience, thanks Jesse.

Buyer Beware -- I had a great first experience at Steve's and spent several hundred dollars on gear…read morefor my new bike. Unfortunately, my experience changed completely when I tried to make a return. After getting home, I realized the helmet I purchased wasn't going to work well for riding in the Arizona desert heat. I attempted to return it within the stated return-policy window and was immediately denied, with the claim that I had damaged the helmet. That was extremely disappointing, especially because I had been excited to find a local shop I could rely on for my motorcycle gear and future purchases. I wanted to support a local business, but unfortunately this experience lost me as a customer.