I initially hired Floors on 14th to do a full install of new hardwood flooring in addition to some…read morebathroom renovations. After signing a contract, my girlfriend and I decided to increase the scope of work and ended up hiring a general contractor. I asked Kaveh if he would be okay with simply providing the materials and have my contractor take on the installation, which he was more than willing to accommodate. I was worried at first because I had already provided a deposit ($17K) well in excess of the cost of the flooring ($7K). Kaveh promptly refunded me what was owed without hesitation. Their professionalism and responsiveness was greatly appreciated, I would feel comfortable hiring them on my next job. Travis

An owner that stands behind his work even when there are problem. That's refreshing and nice to seeread more

I cannot begin to tell you how amazing this experience has been from start to finish. I found them…read morethrough a "Handyman" Service that lines up the job you need done with several local providers. Boy, did I hit pay dirt! From the start, Anthony and his team were prompt and professional in their communications. I asked a lot of questions before committing, and every message was answered promptly and when I needed more details, they were provided without hesitation. This morning, the installer, Melvin, and his father worked quickly, neatly, and I couldn't be happier with the end result. Outstanding job. and I'm already in talks with them to do our next room.

Professional service, great price, and responsive communication. Will definitely use for future…read moreservices

From estimate to clean-up, these folks were courteous and professional…read more The crew was extremely hardworking and cared about the quality of their craftsmanship. I would recommend this group to anyone--very impressed!

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

My husband and I had such an amazing experience with Mistival. Harvy was extremely helpful &…read moreresponsive and provided us a mockup of what our shower would look like when he gave us a quote, which many other companies charged separately for. He offered to pick out materials with us and was extremely knowledgeable about what materials, colors, design, etc. would fit best with our space. His crew is also amazing - they were nice, prompt, and cleaned up effectively after they left. Our shower renovation took about 1 week to complete and it was an easy process from start to finish.

Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

We were stuck in limbo after a previous flooring company botched the front half of our home's…read morefloors. Instead of fixing the problem, their crew walked away, leaving me with a huge mess--darkish orange floors, sanding debris everywhere, orange-stained baseboards, furniture crammed on one side of the house, and even a $715 furniture moving fee. Then Rudy from Kustom Flooring stepped in and delivered everything they promised--and more. Rudy, along with his brother Jimmy and the crew, showed up every morning and worked tirelessly all day. They placed felt pads on our furniture, moved everything into our garage for a very reasonable fee, and then moved everything back afterward. They also protected our entire space: every entry, our 20-foot foyer, and every light fixture and wall hanging were covered with plastic to keep any sanding dust from escaping their dustless sanding systems. Once the dustless sanding was finished, Rudy and Jimmy walked us through our options for staining versus unstaining. We chose unstained floors, sealed with one coat of Bona Clear and two coats of Bona Traffic HD. By the time they were done, we had gorgeous floors that completely transformed our home. I expected to need a cleaning service once the job was finished, but Jimmy and his team handled everything. They cleaned our entire space--vacuuming even the curved staircase and upstairs hallway--so when they were done, there was no dust left behind. We've had quite a few projects on our home, and while most have been very positive, we've never had anyone like Jimmy--he takes real pride in his workmanship and genuinely cares about his clients. Because my husband's chronic illness has made us overlook some small issues around the house, Jimmy stepped in without being asked: he replaced a broken doorstop, repaired a damaged light fixture, and even changed the lightbulbs in our pantry. The difference between Jimmy's crew and the previous flooring company's workers is striking--not just in quality, but in attitude. They were happy to be there, played music, and always had big smiles. That culture clearly starts at the top, and it shows in how Kustom treats their employees. Kustom Flooring deserves a thousand stars.

Rudy, Jimmy, and their team were incredibly easy to work with and provided high quality…read moreexpertise/craftsmanship with re-finishing the wood floors and addressing many areas that had significant creaks in my townhome. Overall, the quality of the work was very much worth the price. I will definitely be using them again in the future.

I highly recommend Sergio Luis for any floor work you might need!…read more A couple of weeks ago, my tenant (who lives in my single condo unit in Washington, DC--I live in Los Angeles now), contacted me to say that the wood floors in the foyer near the utility closet had "raised up." I don't know any flooring folks so I went to Yelp and posted my need for a flooring expert to go out to the apartment and assess the situation. Sergio Luis from Artistic Hardwood Floors responded in a timely fashion. I noted they had great reviews--which is the first thing I look for--and he went out to the property later that day. As suspected, the raised floors were due to an HVAC leak in the utility closet. Long/short, Sergio's crew took out the floor and subfloors on Thursday, 7/3 and finished the work today, 7/7 (the concrete underneath needed time to dry plus it was the holiday weekend). The picture he sent of the finished product looked good. I don't know how much it costs to replace hardwood floors and blend them with the existing floors, but the price seemed fair to me. He also connected me with his long-time colleague, a plumber and HVAC technician to work on that piece, so it felt like a full-service situation going on, which was really helpful. Apparently plumbers and HVAC experts have a symbiotic relationship, which makes sense--Sergio had already surmised, even with the floors being dry and before he went to my condo, that it was an HVAC leak responsible for the raised floors. What I appreciated the most about Sergio was his communication (prompt and courteous), his thoroughness in explaining the situation and the work that needed to be done, and just his help overall since I live 3,000 miles away. He was very kind and helpful. And, they are professional experts at what they do. I am definitely keeping his information in my phone moving forward!

They were fast, friendly, and did a very nice job of repairing my water damage, damaged floorsread more

My wife and I have hired Renaissance Floor and Carpet for three projects over the past few years:…read morecarpet installation on the stairwells and upper floor, hardwood flooring installation on the main level and waterproof vinyl in the basement. Overall, we are very happy with the quality of the work and the customer service provided by Amir. The carpet and waterproof vinyl installations both went smoothly. The crew worked efficiently and finished the jobs in a couple of days. The hardwood flooring project took a frustrating turn, but Amir ultimately resolved it to our satisfaction. The crew installed the hardwood in summer 2023 and shortly afterwards much of it shrunk and developed creaking. After a lot of back and forth with Amir and the manufacturer, Renaissance replaced the problem areas. My wife and I appreciated Amir's professionalism and integrity. Our townhouse's flooring is now so beautiful thanks to Renaissance!

Really horrible product, experience and outcome. The floor looks like it was installed by kids…read more Pieces do not alternate properly. Floor already broke less than two year later. Shoe molding 1/2 inch above ground. They couldn't have done a worse job. You might as well do it yourself than hiring this careless crew. Run away from this place and find a reputable flooring place, or buy online and do yourself, or big box handyman stores that sell windows and flooring do great jobs. This place was pathetic.Run!

Efficient found what we are looking highly recommended. Ella did research the product but could not…read morefind it. But recommended their own product. Help us find solution

Update on my Original Review: AVOID at ALL COST…read more.. (UPDATE on my ORIGINAL REVIEW) The owner called me to discuss the EXTREMELY NEGATIVE EXPERIENCE we had, and the POOR CUSTOMER SERVICE provided by his employees. I appreciated his personal outreach, and was gracious enough to give them another chance. During the "2nd Chance Visit", his carpet estimator was incredibly rude to my female tenant, made it seem like he was doing her a favor to show-up, and verbally CURSED AT MY FEMALE TENANT. She became afraid and asked the carpet estimator to leave because she felt unsafe. I respect & appreciate the OWNER for trying to make things right, but if this is the caliber of employee that his company hires, I WANT NOTHING TO DO WITH THEM. It is 1,000% UNACCEPTALBE for a service provider that has been invited into someone's home to curse at a woman. UNACCEPTABLE. District Floor Depot WILL NOT be getting my business, and I hope that no consumer supports this type of behavior by doing business with them. (ORIGINAL REVIEW) This company offers HORRIBLE customer service. I scheduled multiple appointments, and they just didn't show up. They called and said the representative was outside. THEY LIED. We immediately opened the door, and no one was there. I called right back, and they said the representative was there, but left. They lied. We were looking for them the entire time. DO NOT WASTE YOUR TIME with this company. Go to a reputable company that appreciates & values its customers and their time. I would not accept free carpet from them at this point. INTEGRITY MATTERS.