BEWARE...False advertising and price gouging. Since Dad…read moreretired his son ( I believe) is going to destroy this once great business. They diagnosed my sons car and quoted DOUBLE what other places charge. $1800 just for a catalytic converter part????? They advertise free diagnosis but then charged a $75 fee??? We won't be back and won't ever recommend them again as we have for years.

I cannot thank Shorewood Auto enough!! My husband and I have an older car that we just cannot…read moreafford to trade in at the moment. They had the car for less than two weeks and fixed EVERYTHING (timing chain, oil pan, gaskets, you name it - it needed it!!) that was wrong with it at an affordable price. They kept in contact with us the entire time and answered all questions we had. I feel like we can breathe again knowing the car is running like a champ. Thank y so much for all of your help!!

Got my Son's car fixed here. The staff and Owners are friendly didn't try to sell me anything I…read moredidn't need and had the job done quickly and at a very reasonable price.

Excellent place . Friendly service. Vast knowledge of all cars. As hard as that is to believe ,…read morethey have intimate experience on all American makes and most foreign vehicle's.

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

Brought my car in to get it checked out. They were very…read morehonest. I cried haha It is ok because I took their advice and got rid of my car before I had to spend up to 20k in repairs. Everything worked out and I am so glad to have actual honest people in the car buying/repairing field!

Bruce at American Motorsports is the best! He fixed my son's vehicle after it failed emissions and…read morewent above and beyond to make sure it passed. You can truly trust Bruce. He takes care of your car as if it were his own. He's honest, knowledgeable, and genuinely cares about his customers. Great guy, great mechanic! Highly recommend!

Bruce is very knowledgeable and honest. Definitely hard to find those qualities in a mechanic…read morenowadays.

I am here from out-of-town working and my power steering started giving me trouble. Finding someone…read moreI can trust with my truck is not an easy task. My truck is my baby and like my dog, I don't trust her well-being to just anybody. Besides, we all know, most mechanics will shyster a female more often than not. I went to Yelp and found Freedom Automotive. The reviews were very favorable and the word "honest" was used A LOT! Brought my truck in and they looked at it. The power steering was leaking fluid, so they cleaned it up and really couldn't tell where the leak was coming from. Jose ordered the parts and I brought her back the next morning for repair. Do you know, these guys cleaned it up again, took it apart, found the leak was a loose hose, tightened it and then called to let me know just what exactly it was!! Didn't pull a fast one and tell me I had to have a new gear case or new hoses or both. Just called me, said it was a loose hose that they tightened and only charged me for labor. WHO IS THAT HONEST ANY MORE?!!? I am beyond grateful for Freedom Automotive. If God has a special place in Heaven for honest mechanics, Jose and everyone at Freedom Automotive have a golden seat. I hope after reading this review you will give them your business. They deserve it and you will not be disappointed.

I originally got my car checked out on June 26th. They told me it would take a day to get the work…read moredone. I made the appointment for July 13th when I had some time off. We agreed on bringing it first thing in the morning. The work was for a rack and pinion , axles, and an alignment. On the day of my appointment, they told me it'll take 3 days because other people brought their cars over the weekend. I let them know I planned for it to be done within the day like originally discussed when I made the appointment. They said they will try to get it done the same day but that the work might be rushed and mistakes might be made since they can't have more time with it. They finally call me to pick up my car, but when I arrive, they let me know that the traction control light came on after they finished working on my car but that if I brought it back, they'd fix it free of charge since it was their mistake. The next day, my air bag light came on, and my horn stopped working, so I called back to see when I could bring it back. Jose let me know he'd be on vacation, but they'll order the part my car needs to fix the mistake. So I call them again once he's back from vacation. He lets me know they are extremely backed up, so it might be a while before they can fix it. A few days pass, and I call for an update on the part he originally said they ordered. He tells me they never ordered it, and I need to bring the car back in to see if they can fix the alignment, and THEN they'll see if I really need the part. I said, OK and we plan for me to bring it back on a Saturday. This is now August 29th. He tells me they know what needs to be replaced, but the part costs too much, and his boss won't approve buying it, so they'll keep an eye out for the part at the junkyard. I called again on 9/3 for an update on the part. They let me know unless I can find the part for them sooner/cheaper, there's nothing they can do. I call back today, 9/18, to let him know I got the part, and he tells me, "They did their part" and can no longer fix their mistake free of charge. I'd like to add, I brought my own parts, which they did mention I won't have warranty on the parts I brought if something were to happen, which I agreed to. BUT the issues that came after were due to the alignment done on my car, which they know that. So it had nothing to do with the parts I provided, that came from AutoZone, the same place they buy their parts from. I'm extremely frustrated because I've tried to be patient but in the end they left me disappointed and with added problems.

At noon Sunday, March 1, Shorewood store employee saw me strugglin to exit my car to fill my gas…read moretank (I am 95 and use a cane), came out, completed the credity transaction and fiiled my tank. Should be recognized by his Management.

I would give no stars if I could because the service was deplorable and unacceptable. First of all…read moreit took forever to even get acknowledged by someone that works here. Then I was made to wait over 3 hours for a tire repair even though they weren't busy, unless they were working on invisible cars. Then they finally get to my tire, and supposedly repair it. Which they did not do correctly, because right after their supposed repair I had to go to a real car service center, where they told me that my tire was repaired with something that's only supposed to be used on lawn mower tires. And not the tire couldn't be repaired, it now had to be completely replaced. I will never return to this service center and will any and everyone I know not to give this place any business unless you want to have an even bigger expense in the near future.

The best body shop in town. It was stressfull for me to find a shop to fix my car, after i smashed…read morethe right side of the car from the hood to passenger door. To make the story short, two big body shop that i attempted to make an appoinment gave me a disappoinment instead. Then i saw body werks on yelp, made an appointment, left the car. After almost weeks, got the car back like the first time i saw it. Kudos to Mark and Brett, i wish all the service oriented business is just like body werks.

Absolutely amazing service. I was recently rear-ended brought my car in for an estimate. After…read morereceiving the estimate I decided to proceed with the repairs, they ordered parts and they were in the next day. They worked around my schedule to be sure my car my car was done on time. Did a fantastic job and worked directly with the insurance company from the person who hit me. Thank you Mark!!

They really helped me out of a tough spot, amazing team and manager, I got two front tire, and it…read morecost me 250ish dollars.

Friendly, organized & quick. Even when busy they get my car in the shop within 15-20 minutes. Never…read morehad a bad experience here in 15+ years. Great with wheel alignments.

C P Automotive installed a engine in my truck he said it would take 3 months too do so but it took…read more13 months and I have had nothing but problems with the engine sence then after 8 months of getting my truck back from Camron of CP automotive I have spent hundreds of dollars replacing old a bad parts he installed on my new engine just today October 25 2024 I found out that he put a old Cracked oil pan on my new engine causing oil leaks and now it's just one of many old and bad and old parts that I had too spend hundreds of dollars too replace this is my second review for C P AUTOMOTIVE warning people of this company and it's owner Camron who seems like a very nice person but Beware looks can be deceiving he will caust you hundreds of dollars and your time. God Bless and be careful out there

First time at there shop very professional and well priced. Gave me a quote a very fast. And was…read moreable to get the car in and out in one done day! I will be back for future work.

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++