BEWARE...False advertising and price gouging. Since Dad…read moreretired his son ( I believe) is going to destroy this once great business. They diagnosed my sons car and quoted DOUBLE what other places charge. $1800 just for a catalytic converter part????? They advertise free diagnosis but then charged a $75 fee??? We won't be back and won't ever recommend them again as we have for years.

I cannot thank Shorewood Auto enough!! My husband and I have an older car that we just cannot…read moreafford to trade in at the moment. They had the car for less than two weeks and fixed EVERYTHING (timing chain, oil pan, gaskets, you name it - it needed it!!) that was wrong with it at an affordable price. They kept in contact with us the entire time and answered all questions we had. I feel like we can breathe again knowing the car is running like a champ. Thank y so much for all of your help!!

Martin is honest and fair price knowladable mechanic. He is on time and friendly person.read more

Friendly knowledgeable mechanic. Very honest work and reasonable prices. Great prices…read moreOn new tires too.

I am here from out-of-town working and my power steering started giving me trouble. Finding someone…read moreI can trust with my truck is not an easy task. My truck is my baby and like my dog, I don't trust her well-being to just anybody. Besides, we all know, most mechanics will shyster a female more often than not. I went to Yelp and found Freedom Automotive. The reviews were very favorable and the word "honest" was used A LOT! Brought my truck in and they looked at it. The power steering was leaking fluid, so they cleaned it up and really couldn't tell where the leak was coming from. Jose ordered the parts and I brought her back the next morning for repair. Do you know, these guys cleaned it up again, took it apart, found the leak was a loose hose, tightened it and then called to let me know just what exactly it was!! Didn't pull a fast one and tell me I had to have a new gear case or new hoses or both. Just called me, said it was a loose hose that they tightened and only charged me for labor. WHO IS THAT HONEST ANY MORE?!!? I am beyond grateful for Freedom Automotive. If God has a special place in Heaven for honest mechanics, Jose and everyone at Freedom Automotive have a golden seat. I hope after reading this review you will give them your business. They deserve it and you will not be disappointed.

Have been going to Freedom for oil changes and misc. auto issues. They are friendly, honest and…read moregood pricing. We also use them for our company vehicles. Always treated with respect for whatever the issue is. Highly recommend Freedom Automotive!

Stopped by for my first car wash at Jacks great service, it was fast as workers were nice!read more

I always go to Jack's, providing my own preferred brand of synthetic oil & oil filter and happily…read morepaying them for the labor. I provide a new 5-quart jug of oil and I get a little back as my engine takes four quarts. This time, I saw the young man pour the entire jug into my engine then toss (like end-over-end) the empty plastic jug in the trash. He shows me the dipstick, which looked OK after starting the car. But I was suspicious. The car's never required 5 quarts before. In the morning, with a cold engine, I popped the hood & pulled the dipstick. Sure enough -- over full. Took a crappy picture with my cellphone but it's obvious.

Had a problem with my battery as I pulled into Home Depot next-door. Came out and it was completely…read moredead and of course now nowadays no one in the general public is going to offer you help with a jump. So I walked down the way to Firestone, talked to a nice young guy and five minutes later he was walking back to my car with the portable jumper pack and got the car started, and he suggested maybe I'll should bring it over there to test it the battery. I suggested possibly a battery problem or maybe even it was an alternator. So I drove it next-door to the firestone . He plugged in his machine underneath the dash to get the readouts and yes it was the battery. So in 30 to 45 minutes I had a new battery installed it was decent it was around $200 which is probably a standard price and I wasn't left stranded. Nice Guy I don't recall his name but very glad I went in there. Service is good there!

Had an appointment at noon, at 1:30 my vehicle wasn't even brought in the building yet. Horrible…read moreservice do not go there. Employees very unprofessional

These guys are the best! They're honest, fair and intelligent. I've been bringing my car here for…read moreyears. They have a lot "regular " customers for a reason.

I've been going to this place for quite a while, since I normally just want to get an oil change…read morewithout an appointment. There have been times where they point out that I need something replaced but, I've never felt like they have taken advantage of me. While, the oil change is a little high ($35) its more important of me to have my car in the hands of people that I'm familiar with than anything else.

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

My 2023 Pathfinder was in for an oil change about a month ago. Last night, while attempting to…read moredrive my daughter to Mayo during an emergency, the engine and oil lights came on. Integrity asked us to bring it in immediately. Upon inspection, the car had blown a gasket. Integrity is fixing this for us for free today. After all that we've been through this week with my daughter being in a car accident and the secondary emergency for a pre-existing condition, I cannot emphasize what a blessing this is. Thank you for taking care of us when we most needed it. There is no better place to take your vehicle.

They messed up my traction control when they did my wheel alignment. I told them about it and of…read morecourse they denied it. Don't take your vehicle here.

Great customer service and they were truly honest with me about my vehicle issues. I knew the issue…read morebefore taking it I and they diagnosed it correctly .

When I called, the person on the phone was very courteous and professional. Once I got here I was…read moregreeted at my car with the outmost respect, I was even escorted inside and they held the door open for me. The service was fast. I would recommend this place to any of my friends and family. Update: I came in today for an oil change and once again this place had exceeded my expectations. They have upgraded their waiting area which includes new chairs and a keurig coffee machine.

I had an oil change at the Plainfield Rt 59 location. The mechanic did a sloppy job of replacing…read morethe air filter, damaging a piece of it which resulted in fuel/air ratio problems and causing my engine light to turn on/off repeatedly. I had to pay another shop $250 for engine diagnostics and a new filter because of poor work. This is basic maintenance. DON'T GIVE THIS PLACE YOUR MONEY.

Best news in a long time. Brought my car in due to leak in tire. I had bought the tires at Belle,…read morenow super glad I did!! No charge, super friendly and fast service! Thank you Belle!!

I went there with my Toyota Prius They told me on the phone they do tire balancing for free and…read moreafter driving 30 min to this place they said it's not worth doing it .... Unless I purchase new tires from them... bad business practice the sales guy name was Jake. ... the whole place with 10 Bay Areas was empty.. they had nothing to to ...all the guys were spending time on their phones ... I was actually gonna change the tires since they were kind of old as they explained and since i work in the area I was gonna come here but hell no way im recommending them to anyone ... manager there needs to work on the business ethics