Marshawn's customer service is 10/10! Literally just leaving the review bc of him. So patient and wonderful while I was digging through my purse of receipts. Lovely attitude! Managers: give him a raise or something! read more

Today might have been a 5 star experience, well I did not buy anything so... This is usually a 3 star experience. I rarely find anything I want. Quality/Quantity - If you are following, you know I was tricked into coming here with my wife. So I was killing time while she shopped and I actually found quite a few shirts that I liked! See pictures. But I did not buy any of them as I already own too many. And a HUGE selection in my size! I am NOT used to that. Maybe I should start coming here more often...? Atmosphere - Good size location. Open 7 days a week from 10am to 8pm; and until 7pm on Sundays. Plenty of mall parking on weekdays, but I can not recommend coming on weekends. See my Marina Square Center review. Service - Self service. Price - Inexpensive, but you have to be able to find your size and something you like. Owner Comment - Congrats on your success since 1956 and your parent company TJX success, who acquired you in 1995. 5000+ locations, 9 countries, 3 continents. read more

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I've been to this Marshalls before and it was exactly as I remembered: hardly anything good to choose from. But it is a location that has friendly staff that makes you want to come back here at least for a last minute effort in hopes of finding something. What stood out to me was that I literally had to go through every single piece of clothing in each aisle to get a more thorough inspection for my shirt size as a lot of them at the time I went were disorganized which made me do a longer search than I wanted to. Nothing was a good match for me in the general racks, but I shockingly able to find two things that fit what I was looking for in their clearance section; which to my surprise had better options than what they had on their general clothing racks overall. Aside from that, checkout lines are as long as usual, but I know that staff does their best to get everyone checked out within reasonable time. For the two shirts that I purchased, they were decently priced and I have no complaints with those purchases. I could see myself returning here once at some point, but I would never go out of my way to come back here. This Marshalls gets a 3/5. read more

Marshalls - A security guard stands below the main sign of San Leandro's Marshalls - Department Stores Near Me - San Leandro, California

The line is extremely long the three times I've been and thus it deters me from buying anything. The line does move and they usually have all 8 registers open. Number 8 was going many times faster than any other line. You could tell this as they keep saying lane 8 is available and it's like keeps blinking letting everyone know it's ready for the next guest. Number 8 checked us out and she was very efficient. They have lots of great deals. The sweater selection for women is huge. They have so many cute sweaters. I really wanted to get a couple. They also have a good food selection. Make sure you check the expiration date and make sure the item looks new. I saw some grinch hot chocolate bombs, some of the packages were old and were turning white from age. They also have a great selection of size small clothing with mixed items in there. The only thing they had in common was they were all size small. This rack is located near the entrance. It's next to the coat rack. They have high quality, yet expensive coats, Brands like north face. They also have some nice Sherpa Warriors/mickey blankets. They are around $25. They also have a good selection of winter pjs. Brands like Kate spade and juicy. Unfortunately the ones I wanted weren't in my size. These are located in the gift section next to the hats and scarves, not in the pj section. There was no line for the dressing room. My mother in law went in twice trying on a coat she loved, but didn't fit quite right. The bathroom was out of hand towels. A employee came in, but wasn't concerned that it was out. She even checked to see if you waved your hand under the dispenser to see if it worked. So many great deals, but the lines are unbearable. I would be more opt to shop if the lines were shorter. I really wanted those polka dot pjs by Kate spade. They even had my size, but it wasn't worth the wait in line. It was just too overwhelming. read more

Marshalls - People need to be neater - Department Stores Near Me - San Leandro, California

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I came here for Christmas shopping and pretty much found something for everyone!! I'm really not a shopper at all, so I'm not trying to be these stores too long if I can help it. But this store had a little bit of everything for everyone, and I was able to find multiple gifts for everyone. The line was long, what do you expect during the Holidays, but moved rather quickly. And I loved the deals I got for real!!! Located in the Marina Village Shopping Center, this Marshals was definitely on point for Holiday gifts!! read more

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I come here sometimes but the line is always long...overall they have a lot to see. I wish they have more pet supplies

Definitely one of my favorite Marshall's in the area. It's generally very clean and well-maintained, with a lot of good and decent selections when it comes to items like skincare, makeup, clothing, and kitchen supplies, etc. I love all the deals that I get here. Plenty of parking in the Marina shopping mall, and it's a great place to come shopping. read more

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I came here Sunday afternoon and was shocked that there was still a lot in stock. It was almost as if they had not only somewhat organized the shelves but restocked the shelves as well. I was kind of expecting the place to be a mess and everything to be picked over. They had a ton of stuff on clearance. A lot of the stuff had been marked down multiple times like they were trying to get rid of all their old inventory. I found a few shirts and pants on clearance that I wanted but there were some really good deals in the non clothes clearance section. I picked up a SF Giants Spot It game for $2 and an Albert Einstein's Giant Atom Puzzle for $4. I think my best find might have been on the 12 pack The Original Donut Shop Iced Duos Cookies + Caramel K-Cup Coffee Pods for only $2 and they don't expire until 10/2025. They also had a bunch of various brands 33.8oz coffee syrup for $2 but I don't know who needs a bottle that big. None of these items were opened or damaged and they had multiples of these items as well. The only issue I had was the really long line. It was like everyone who entered the store found something they wanted to buy. Thankfully I was at the store with a few friends who also found some things they wanted to buy so it made waiting in line tolerable. My cashier was really nice and even apologized for the wait in line. If I was there by myself, I might have left without buying anything. read more

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The lady that worked in the dressing room was so rude ! Makes me not want to return ! She snapped at me because I didn't hang my clothes on the right rack for her and then snapped at me again because I started to walk away withought a number!! Terrible customer service !!!!! read more

A step up from Ross - yeahhh... this is the place to go where you can brag to all your friends of your high nosed shopping. You are more likely to find something decent here than in other places. If you love to bargain hunt and sift through piles of stuff - this is your version of Disneyland. Security guards are ok here - they strike a good balance of making you feel as if your a criminal stealing and being there for keeping things kosher. Living in the bay its common to have the feeling that everywhere you go people look at you like a thief - well, all places except Trader Joes and Whole Foods. They are limiting patrons in the store. Social distancing enforced. All these kinds of buzz words that people eat up. I mean seriously - staying 6 feet apart and wearing a cheap paper mask isn't going to do anything to keep us safe but it makes us feel good. read more

Marshalls - Limiting store capacity - Department Stores Near Me - San Leandro, California

One of my friends gave me a fleece blanket as a Christmas gift. I love it. I asked her where did she purchase it. I wanted to buy one for my husband. She mentioned Marshall's in San Leandro. Thus, my husband and I came to this Marshall's in search for one. What we were looking for was one with the SF 49ers logo. They had a fleece blanket with the SF Giants logo; we're Oakland A's fans. Alas, no such luck. We were somewhat disappointed. There is no such rating as a 2.5 stars. I am being generous in giving Marshall's a three star rating. It's all on the account that the female security guard who greeted us was friendly and helpful. I like the discounted prices that are offered on their merchandise, but the drawback is the items that are left on the floor or the clothes left unfolded. Ugh!! Then there are clothes that have fallen off the hangers and left on the floor. Some of the aisles had large items on the floor, which made it impossible to walk through. My husband said it looked like a war zone. I'm not sure if I wanted to laugh or cry over that remark. Return visit? Might, then might not. It's either a hit or miss. read more

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My last run at a Marshall's wasn't a good one - no bargain buys, it was cluttered and messy, etc... which kinda killed my interest in going to another one. I was coming out the Converse store a few doors down and my party asked me to meet them in this store. Eh, why not... But I was truly glad i came in. So much better than the last store I went to. Everything was in its place, clean and organized. There was a lot of ease maneuvering through aisles and bargain tables. I found a few toys and treats for my pup as well as new wine glasses. And they were priced even below reason. I felt I left with great deals! Welp... that's changed my mind about never going into a Marshalls again. Kudos to this store's staff! I'm impressed enough to most likely make a stop he next time I'm anywhere near a Marshalls again. read more

As far as Marshalls go this is a decent store. I'm only writing this review mostly because of staff today at about 2:00 p.m. was really nice and friendly. I saw two cashiers as well as the person in the changing room. Their inventory is generally pretty good. I mostly come here to buy dog supplies but I also will peruse the men's clothes. One of my only complaints about this store is sometimes the line is long. When I see the line longer than I want to put up with I turn around and walk out. Today at this hour there was no line. I had to think about it though. The staff actually in general has been pretty good over the years, as I know working retail is very hard work. read more

The staff are super friendly when entering the store. They have a clean cart available for you and limit the customers. Which I do appreciate especially with the Covid still around. Sanitizer at entrance for your use. They have a great selection of beauty goods, shoes, kids clothes, fur baby supplies, kitchen supplies, work out needs, home decor all at reasonable prices. This location has improved over the years. Must be new management... you can see the difference from a few years ago. Where the store hardly had any reason to go in. The ladies at check out are super helpful and clean their station after each customer. I've witnessed it at every purchase. read more

Came in on 12/29/2020 at 6:00 pm. I stood outside in 39 degree weather but there was only one couple in front me. Got inside and there's lots of mark downs but primarily the stuff no one wanted to give as a gift for Christmas. There were also empty racks. I walked around the store to burn calories before doing an O. J. to my car due to the chill factor. I'll come back in mid January when they overstock the store again and exercise elsewhere in the meantime. read more

Marshalls - 4 days after Christmas..... Where's the new merchandise at? - Department Stores Near Me - San Leandro, California

In the area and I decided to stop by Marshall's. It's been years that I last shopped here and I always found this store to have a large men's department and to be well stocked. Coming here on a weekday afternoon, parking was not an issue. But I remember that weekends at Marina Square can be challenging. The men's department is on the left side and it's still large as before, taking up most of that side of the store. With designer clothes in the front, there are racks of athletic wear, knits, long sleeves, young men's, outerwear, accessories, pants and clearance. The racks were full for each category. I was able to find two athletic shirts and was pleased with the reasonable prices on the Nike and Spyder shirts. Checking out, the line was about five deep and the wait was short. A successful shopping trip. I need to make this Marshall's a part of my regular shopping stops in the future. read more

Marshalls - Department Stores Near Me - San Leandro, California

It's great that they are checking for masks, etc but they need to get their eyes checked. This guy walked in past a security guard at the door and a young woman just inside the door yesterday Thurs afternoon July 18th. WTF do your job! This covidiot was only a few feet away from me! read more

This place sucks. I went to make a return of a sweatshirt i'd bought that I realized had a stain from the store after I already brought it home and took off the tags. I had the receipt but the manager or whoever there refused to honor the purchase and process the return. It's $20, but they lost my business for life. Terrible customer service. How could anyone shop there with a return policy like that, you could be buying damaged merchandise and not even know it until it's too late...Absolutely don't shop here. read more

Marshall's is heaven sent ESPECIALLY during these inflationary times!! Elvie, Pedro, and the staff at Marshall's were helpful, nice, and knowledgeable. We bought 3 piece outdoor set for half the price at other furniture stores. Also pot 2 outdoor pots for a deep discount that looks like it costs 3 times as expensive. Thank you Marshall's! read more

A good shop, but very nasty! Ever since I got here I have seen a bunch of clothes toys shoes and more all over the ground. It's like they never clean make up is opened and isles disgusting. I entered the bathroom and all the stalls were disgusting like if u entered a gasoline statins never before cleaned bathroom paper on floor and pee all over the seat. Have they not cleaned it all day!! read more

Marshalls - Stuff all over floor - Department Stores Near Me - San Leandro, California

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Kindly update your opening hours. Couple of customers come at 10:00 am bec that's what it says on your info. But the store opens 11:00.

Please update your time on yelp and google. We came here by 10am expecting them to be open. Its not only us, we are parked right in front and a lot of people trying to get inside as well. read more

Came in with about half hour left to shop and was accosted by security and told to leave. This happened to another customer next to me as well. Security / San Leandro police went through my bag, found nothing, and kicked me out anyway. I wasn't sure I had the right to refuse but since I wasn't shoplifting, I let them search. Police told me to put down the merchandise I was about to buy. I told them they just lost a customer. The police replied, saying, "I don't think they want your business". Pretty wild. Way to kick paying customers out and not do due diligence to solve the problem and assume all remaining customers are shoplifting threats. Terrible presumptuous police/security with an attitude. Had about 5 squad cars out front, had I complained or not allowed them to go through my bag who knows how that would have panned out. You want to be supportive of police doing a good job but then things like this happen and you lose trust. Will not be going back ever. Giving one star for the employee who asked if I needed help and zero stars for SLPD! read more

5 Star Service!!! A store manager by the name of Dan helped me with a return that was past 30 days. When I explained to him why exactly I was past 30 days he willingly said no problem. Come in and we will take care of you. On top of that he sounded relaxed, focused on what I was sharing and willing to meet me where I was. This is how we should all do business! With a sincere heart and a willing spirit. Let me share a little insight. I first found the receipt- I then called the store of which he answers in a pleasant inviting voice I explain my 30 day tardy return- he willingly says come on in, and we will take care of you... And then he did it. What more can I say. Shop at Marshall's at this location. read more

I love this Marshall's, located in the outlet plaza. They have great deals and friendly staff. The only downfall is that it gets super busy on the weekends, and the lines can get ridiculously long wrapped around the racks. However, they do have lots of cashiers, so it can move rather quickly. read more

This is sort of like the ghetto Marshall's, usually messy and feels dirty at this location. Stuff is strewn on the floors, the bathrooms are dirty, the staff likes to talk to each other, not so much to customers, the packaging is open, items are in the wrong locations. In the Marina plaza. read more

Marshalls - Department Stores Near Me - San Leandro, California

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My sister had a new born baby girl recently. We had a baby shower a few months ago. It was my first time shopping for new born clothes because this is the first baby in the family. Instead of going to Target, I went to Marshalls and the baby clothing area is beyond my dreams! Designer baby clothes like MK, Tahari and Nike at a discounted price. The toy section was well stocked with all types of baby toys. Let me tell you... This store is the place to go for newborns. Affordable and beautiful items to welcome a new born. I had the intentions of only buying clothes for up to 12 months old, but baby clothes are so cute I also bought a pink MK puffer jacket for when the baby reaches 3 years old. LOL. You'll love Marshalls for babies. I highly recommend this place and my sister loves the gifts during the baby shower! read more

Love this Marshall. Been shopping here for years and never have a problem besides parking sometimes but that's regular. I think the manager name was dan and when I had a problem he is the perfect guy for customer service! He gos above and beyond for his store and customer service. I always find great finds. And just because of dan making my experience so much better as long as he is the manager I will forever shop at this marshals! Thanks Dan ! read more

Same plaza as Nordstrom Rack and Banana Republic, off the Marina Blvd exit on 880. I've been to this plaza many times, just never to the Marshall's. The store itself has some good off the shelf products at reasonable prices, similar to Ross. We ended up buying a wood bench here. The bench had some scratches on it that we didn't notice until we got home. I ended up complaining to customer service and got in touch with the Regional Manager, who directed me to Dan, the store manager. He was helpful and offered to give me a partial cash refund on the purchase, since I didn't want to bring it back at that point. He put it aside for me when I got to the store later. Definitely encouraging enough to make another go of it in the future here. read more

Horrible store with horrible customer service they really should teach management how to speak to customers. Don't shop here

I came on a Sunday afternoon and it was a horrible experience. They had one very long line to check out and the restrooms we're disgusting. In the women's restroom, there was a long line because there was an unusably filthy stall and one out of order so there was only one ok to use. The men's restroom was disgusting too and really needed attention... read more

Finally open in more than 2 months. Always enjoy shopping here. Some name brand discounted clothings. Look for the red tag for deep discount.Shoes selection isn't that great. Only a few styles of athletic shoes. Checkout waiting time varies 5-40minutes. read more

Good Stuff: The lay out of the store is organized. The items are well displayed. Many rows of household and home furnishing goods. Not too shabby on candles and aromatherapy. Clothes are typical Marshalls stock, not huge selection of active wear though. Bad stuff: Parking, parking, parking - sheesh what a job!! The shoes sizes on wrong shelves and even a couple of mis matches. Oh and the hair care products werent as well takem care of: missing tops and shampoo without conditioner - usually Marshalls is good about this (try Marshalls on Fremont) Sad stuff: There wasn't not a one navy blue bag other than Tommy Hilfiger whom I don't prefer..... read more

FRIEND: That's a cute dress. TSADA: Thanks. I like it, too. It's Laundry by Shelley Segal. But it's defective. FRIEND: What's wrong with it? TSADA: Oh, the hemline is messed up. I didn't notice till I took the tags off. It almost looks like someone hemmed it themselves and then returned it. FRIEND: I wouldn't be surprised. It's Marshall's. TSADA: Didn't you work there a couple of years ago? FRIEND: Yeah. People returned all sorts of fucked up shit there. We took it back. They don't care. TSADA: I'm pissed . This dress makes one of my legs look longer than the other. FRIEND: Return it. TSADA: I can't. I've already worn it. FRIEND: ... TSADA: I don't even have the tags. FRIEND: ... TSADA: That's unethical. FRIEND: Girl, when I worked at Marhsall's we took back boxers with Hershey squirts in them. TSADA: .... *removes Cosabella thong also purchased at Marshall's and tosses it in the garbage* read more

I've been here a few times and EVERY single time there has been a huge line and not many people working the registers. I was so fed up I ended up walking out today and put all the items I wanted to purchase down! It was 5:30pm and only two people working the registers with a good 30 people in line. read more

Having a baby sister who is growing extremely fast is scary. Sharing a closet with one sister is hard enough, I don't think we're ready for another party. First it was our shirts...now it's our shoes. She is starting to wear our flip-flops. What's next...our flats? Our heels? Oh no you don't...get your own shit girl. We got her school shoes here for cheap knowing that it will be too small very soon. Perfect place to dig for her clothes too...I just hope she doesn't grow so fast she breaks out of them like the Hulk. read more

From the second you walk through the doors, your skin starts to crawl. Everything in this Marshall's is just a little bit worse... the lighting is somehow too dark, the rack organization is out of place, the floors are dingy. It just feels wrong. Sifting through the sweaters and blouses, I kept seeing the exact same pieces over and over again and on different unrelated racks. I didn't recognize any of the brands and a lot of the items were either damaged or already starting to fall apart. The home goods sections wasn't much better. Jewelry boxes were missing lids, things were torn or broken and strewn about willy-nilly through the aisles. My fiancé did find some shoes along with a couple of dog toys and stood in the illogically long line to buy. The dog toys lasted about 10 minutes. The shoes are still going. read more

I really like this Marshall's. They have a small selection of clothing but most of the junior clothes are pretty cute. The price is pretty decent, some of their items can be a bit pricey but there are also a lot that are very affordable. I've found a lot of cool hoodies, tshirts, shorts, sweaters, etc. I really wished they had larger selections, but the styles are much better compared to the one in Emeryville; that one sucks. The only thing I dislike is their shoe selection. They don't seem to have much, and the ones they have are usually never cute. Their purses and luggage section can be a hit or miss. I've seen some cute things there every now and then. The men's section is ok as well, in fact I like to buy clothes like sweat pants or hoodies from there for myself. They have a neat selection of man-bags/backpacks as well. The lines move pretty quick here and the ladies that work the fitting room are nice. I mean the only thing that can be annoying is when they ask you if you wanna sign up for their credit card, but it's not like they'll pressure you or anything. read more

Holy mother of goodness...I walked in and because the racks were lined so that you could look down the isles, and nothing was on the ground, I immediately thought everything looked wonderfully neat and fancy. Boy was I wrong. I finally got to the women's section, and it was an awful mess! Random tops were thrown on the racks (I guess that's why the floor was clean). Things were not hung in order by size and not by style either. Shirts weren't even hanging on hangers with their matching sizes. I went over to the junior's section, and it wasn't much different. The selection was extremely poor and lacking for both women's and junior's. I did a quick walk around the entire store, and nothing stood out as clean and organized. Why isn't there anybody organizing things? I saw two ladies standing at the fitting room doing nothing, but chitchatting. Ehh. Was hoping to buy something, but the messiness made me want to hurry and leave. And I did. What a shame. It could be better. read more

Got a mens item on sale with red tags but when i get to the register the lady said it wasn't the right price and immediately snag the tag right out. She called out the manager as i was complaining that they are doing misrepresentation on their item but i was rejected by both. I then was forced not to buy the item because they priced it almost 5 x the sale price.Bad for business not going back there again. read more