In all of these years, I've heard about the Newburgh Mall but never stepped my foot in until…read morerecently. Why not check out a mall when you have never been to one and see all the changes and what to offer. There's plenty of parking space in the front and back of the mall and was not hard to find, and a lot of empty ones. The lines need to be repainted as it's desperately needed. Stepping inside was no joke, a dead mall. Most or not many of the stores are closed even with big brand names such as FYE, The Bon Ton, Old Navy, and Kay Jewelers to name a few. I don't see in the future of new stores making their debut to open, if so, maybe some entertainment places. I'd say within a couple or more years it will be fully dead. No issues with the bathrooms and housing keeping in the main hallway, just a sad place to be with many closed stores.

Bathroom was nasty no toilet paper and poop all over the walls also there was drugs in the toilet…read morenever ever use a bathroom in NEWBURGH

This department store is a solid, reliable stop when shopping at the mall. It has a wide selection…read moreof clothing, shoes, home goods, and accessories, making it easy to knock out multiple shopping needs in one place. The store is generally well-organized, with clear sections and helpful signage, and most items are easy to find without wandering too much. Staff interactions were mostly positive--available when needed without being pushy. Checkout was smooth, and there were decent sales running, which always helps make the visit feel worthwhile. A few areas could use improvement. Some sections felt a bit crowded or outdated, and inventory in certain sizes or styles was hit or miss. During busier times, lines can build up quickly, especially at customer service. Overall, it's a dependable department store that does what it's supposed to do. Not flashy, but convenient, practical, and a good anchor store.

Usually have a good experience here. Go in get what we need and head out. This thing with that…read morecoffee though... damn!

10/11/2025 ​This was a typical Walmart experience. The store…read morewas clean, which is always a plus. The staff interactions were positive. My cashier was a middle-aged African American woman who was friendly and smiled while checking me out. I also needed help in the electronics section from an employee I believe was named Sue. She was very empathetic and acknowledged me right away, so I didn't mind waiting for her to finish with another customer. Service was good all around.

Best store around here.Very convenient. Great prices! More stores needed. It's an adventure!!!read more

I first had to do an Amazon return. No one was at the desk, I waited a few minutes. There was a…read moreprinter in the corner popping out Amazon labels so I assumed someone would be back. A few minutes later an associate comes out of the bathroom, goes behind the desk to the corner by the printer and starts tearing off the labels. I walk up to the desk, in case she didn't see me, because I wasn't greeted or addressed. And she says " I'm over here." Which is extremely rude. How about saying hello I can help you over here. I didn't say anything, I gave her the returns. After she gave me the return slip I walked away and she snarkily said thank you. As if I was supposed to thank her even though her only attempt at talking to me was to say I'm over here. Sydney is very rude. 1) if she had to use the bathroom she should have told a manager to get coverage 2) you greet your customers. I said hello, she said nothing. 3) not saying have a nice day is fine by me, but don't give your customers an attitude when they walk away. Had she not been so nasty at the end I wouldn't have bothered to leave this review. I know not much is going to be done to reprimand her, but it was an awful experience so I'm giving an awful review. Do better Sydney, or get a different job. You don't belong working with the public.

I used this credit card occasionally for the discounts. Didn't like to shop here because the stores…read moreare always a disaster mess, dressing rooms piled with unattended stacks of clothes and they never had associates to help with questions. 4 3.5 years ago I didn't receive a bill statement and I was busy w work and graduations and didn't notice. Next month I received a 30 day late bill, called a very rude "customer service" (not) person, sent a check that day for full credit amount. They trashed my credit immediately with all 3 credit bureaus for a 30-day late, pretty sad. I've contested every year since and still **negative** report. In 31 YEARS this is the only negative report EVER . I always pay our cards in full. This is the WORST company. Do not be lured in with their discounts. They are totally not worth it. Go to Macy's or shop Amazon. Scrappy, low class, not worth your time. They can't even give fair service.

My initial review taken off - trying again. "Yesterday I went into the Shoe Dept to get a…read morereplacement pair of sneakers for a long-standing brand that no longer worked for me. I have huge prblms with my feet &getting the correct pair of shoes is vital, otherwise I literally cannot walk, an issue as I work 2-3 different jobs. The same lady who helped me prvsly, Samantha & sold me the brand that no longer wked, was there. After we spoke, it was agreed an exchange was the best way to go. I asked her if she could help me find a similar brand type shoe (looking back I should have just ventured out my own as I always do b/c the ensuing interactions were nasty & unpleasant. She asked if I wkd in a restaurant (as the prvs sneakers were Fila wk sneakers for standing), I said no, no, I'm on my feet all day. She then proceeded to get upset, snippy& defensive. I'm asking you if you wked in a restaurant, that's why I asked you if u worked in a restaurant. I said no, I don't, I'm on my feet all day. She already seemed defensive, combative & on nasty side. As we walked toward where she was showing me, I already felt uncomfortable but asked could you pls get me something like the FILAs b/c they were perfect (they had apparently changed the construction or manufactured a defective batch), she then proceeded to yell & argue with me combatively "Well obviously the WEREN'T perfect b/c u said u had prblms w/ them & couldn't walk, so obviously they WERENT perfect, when I attempted to explain the prvs FILAs WERE perfect, it was the new batch I just bought (both online, than a replacement duplicate in the store). As I was explaining, she continued to yell& argue with me combatively AS I WAS TALKING that I told her the FILAs weren't perfect. She showed me a few, none which were correct, I told her that's fine, I'll look on my own. When I asked her a few ?s about the shoes, she answered quickly, snappily & defensively. I finally found a pair of boots( brand I'd worn comfortably before). It was in another brand bx, & not exactly my size. I called her over & said I found this which would work, it was in the wrong box. She immediately snapped back again defensively & combatively - "It's not in the wrong box, we just put in that box b/c we didn't have the original bx" - I just looked at her & said "I know, I'm aware, you don't need to tell me that". This boot needed to be ordered & in the ensuing discussion, she was abrupt, condescending and patronizing. She said boots can be delivered, I would just need to pay $8 for shipping, all the while she's speaking, she's short in manner, impolite with a not-nice tone. I said can they be delivered to my work (just in case they were any restrictions on it having to go to your home). She then said in a v. patronizing, condescending way, oh they can deliver it wherever as long as it's deliverable. Yes I got that- those are obvious things to say, I am just checking if the brand had any RESTRICTIONS ON DELIVERY. When I went up to the counter to complete exchange & place order for delivery, she was again short, impolite, abrupt in manner when taking my info with a few moments of niceness when she sensed she was not being nice (her manner throughout). When we were discussing how long it would take, she said 4-5 business dys or so, I asked so maybe next Monday? (a wk from that day). Then she looked at me and said v. slowly as if she was talking to a child, IT CAN TAKE UP TO 7 BUSINESS DAYS so probably by next Wednesday. I'm aware when you give a designation of delivery time it's not going to come snap snap within 4 days on the dot -no need to explain that it can be longer. The remainder of time, she attempted to do everything with an ostensible efficiency but was again sl. rude, short/abrupt with an impolite, disrespectful tone of voice, again with moments of niceness if/when she gauged my tone of voice when speaking to her was softer. Basically throughout my entire with this girl, Samantha, I was afraid to ask her a question for fear of her EXPLODING AT ME with combative, defensive, argumentative-ness yet I did ask questions as I needed to take care of certain things. I also felt uncomfortable to talk to her as her personality seemed sl. rude and hostile. I asked if another pair of sneakers (alternative option) would be available in color I needed, she again answered in a quick, defensive, not particularly nice way. I asked if she could find out if these FILAs were a different construction or just a defective batch as the prvs pair I had wked perfectly to a tee & were the only shoes I could wear. She then again said very slowly & patronizingly, "I can call Corporate & find out if they had any COMPLAINTS on THESE" as if that is all I can & will do on this.Every question I asked, every interaction for the most part was answered with a quick, immediate, defensive combativeness as if I was attacking her & she needed to prove that she was competent & knew what she was doing. Pt2 - attchment

Went exploring Newburgh and found The Newburgh Mall. Just to look around, nothing in particular…read more That's when I found Shoe Dept. What surprised me was the variety of styles and sizes in stock. That they had Merrell's! Not many places carry them or have much variety. Ironically, I went to Woodbury Commons last week and Picked up a pair of driving shoes for about $80, they're good shoes. But, I could have picked up a pair for about $20 some odd dollars here. The only odd thing was, that the sales associates here don't approach customers. Maybe they're salaried employees. Otherwise, next time I need shoes I'll go here. The prices are unbelievable.

We were in the area, for an annual special event. We had checked into a nearby hotel, but had…read morerealized we'd forgotten a few small things. This place has a lot of different things, but they didn't have spray bleach, surprisingly... but did have cheap paper towels. The convenience store next door had the spray bleach.. between both stores,we were able to get what we needed.

Stopped by this small shop looking for some new kicks that came out and sure enough these guys had…read morethem. This is a very small men's clothing store with very minimal stock from shirts, jeans, jackets and limited supply of sneakers. If I was rating this store based on content I'd rate it low but I can't slam them for lacking because they could probably very well order something I needed if they didn't have it. In my case they did have the sneaker I was looking into. If you're looking for something specific I'd give them a call before stopping by because they literally have maybe a dozen sneakers at best on display. They are no Foot Locker so don't visit expecting a mega chain type store. Guys seem to know their stuff so that's helpful.

We agreed on a price on messenger. Thee shoes were never worn. He sees the shoes and is picking…read moretony specs of dust off them and lowered the price cuz he said I wore them. When I'm a reseller Nd would never do that use stock x to resell shoes unless u wanna get finessed