1. Dollar Stop

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Newburgh, NY

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Dollar Stop

4.0 (1 review)
Open • 8:00 am - 10:00 pm

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Marshalls

Marshalls

3.4(5 reviews)
2.9 mi
•$$

Love Marshall's...there's alway a find. Staff is friendly...prices and selections can't be beat…read more I especially like buying specialty sauces and teas here. The soy candles are usually cheaper than other retails. Con: which they had bigger sections but it's a small store compare to others.

Apparently your return policy has changed and without a receipt, store credit cannot be obtained…read morebecause no items can be found within inventory, despite appropriate tagging and non discounted pricing. Now having been a VERY regular and long time Marshall's shopper I can assure you the on site manager I dealt with was demeaning and discourteous for reasons passing understanding. To be perfectly frank, I believe the purchase was outside the 30 day refund policy. For that reason alone, I was willing to take a lesser amount as a store credit. That said, the shift manager, I encountered, wouldn't engage at any level. She stated that returns at this high of an amount ($49.99), wouldn't normally be considered full stop. Having worked retail for over 30 years and engaged with this store for the last 5-8 yrs I can assure you, she had no reason to react in the manner I experienced. After reading your online reviews, it's obvious this policy and perhaps even your inventory system has changed. If so, I would encourage work arounds that address the lack of transparency and most assuredly revisiting the training opportunity of customer relations within this location. I will attempt to return elsewhere as I believe the return to be dated well beyond the 30 day window. Perhaps another location would prefer the repeat business. Please note, while you may feel justified regurgitating policy with little or no effort toward civility, and acting as if your customer has wronged you, will only serve to decrease your market share and eventually challenge your performance.

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Dollar Stop - deptstores - Updated October 2026

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