Great shopping experience! I loved that there was no sales tax and additional discounts on top of…read morethat. I was able to grab two really nice items I needed for winter, and the total came out to only $80 -- such an unbelievable deal. Finding quality pieces at such a low price is honestly one of the best feelings. Definitely recommend shopping here if you're looking for great value.

Went to go pick up an order after baseballs game for daughter concert. Got there at 807 pm to find…read moredoors closed. I checked before I left md to see what their hours were. Clearly states 930 pm but they're close at 807

I worked with Taron and he was great! He pulled my sons sizes and coordinated looks before I even…read morearrived at the store! I highly recommend this location and Taron.

I have several suits and sport coats from here. They last, look great even after 10 years. Yes…read morereally. We were in a terrible pinch, and my son needed suit separates for an event 4 days later. They sent us from Christiana, De to King of Prussia to get the matching pants we needed. They called ahead for us and pickup was easy. Winner, Winner, Chicken dinner!

I am writing to express my deep disappointment regarding my recent experience with your store and…read moreto provide an update on my previous positive review. While Tyson was wonderful during my initial dress fitting, my subsequent experiences have been extremely distressing. On April 17, 2026, I drove two hours to pick up my wedding dress. Upon arrival, I was not greeted and waited for 30 minutes. After someone finally took my name, another 15 minutes passed before I had to seek out a manager myself. She admitted she had forgotten about me and the purpose of my visit, despite my having just explained I was there for my dress. This made me feel completely overlooked during what should have been a happy milestone. I did not write a negative review because the manager was so kind. Furthermore, I still have not received my veil. Although I paid for shipping, I discovered it was not initially sent. After calling to follow up, I was not given tracking information. Even when they stated they will email me. When I called today she gave me the tracking number and upon review it stated it was delivered on April 28, 2026, but it never arrived at my address. Previous communication regarding this tracking information was also handled poorly. Given the significant investment I have made at your store, I expected a much higher level of service. I also have my dress alterations scheduled in August and I do not want to even deal with this company/location. I am not sure how to move forward with this situation. Since this is suppose to be a happy experience to get my dress and veil for my wedding. I am more stressed now because of all this.

Ashley helped me and I'm SOOOOO thankful for her good eye and assistance!! Choosing the styles I…read moreliked was a bit harder but I found the right one on my second try! And I liked seeing everything and trying more styles before choosing mine. And the dress was so worth it!! It's truly my ideal dress and for such a great price!

Typical REI co op with a ton of open space to put products in. They have almost anything you're…read morelooking for when it comes to outdoor adventures. Well organized. Some great sales for end of the season. If it's your first time coming here recommend looking into the membership as it's for life and you get money back when you spend on full price items My friend works for this company, they have great quality items that last years and intact integrity

Saying they do the bare minimum is an over statement. Honestly shopped at REIs in Texas, Colorado,…read moreMaryland, Virginia, and was super excited for the one in Delaware. What a disappointment. Sure, they have the standard selection, albeit a little more limited than the other locations. Sure, the staff greets you and is friendly enough to ask if you need help. Sure, the prices are identical to every REI which is no sales and sucky last chance selections. What really matters is beyond this surface level obvious requirements is just how uneducated and unskilled the staff is. I have been to this location 6 times and not once did I leave in a timely manner because of some hassle. They speak without thinking and say some nonsense about how the Co-op works. News flash if you have the membership, the policies are written pretty clearly online so I know when you're speaking nonsense. The new people there don't even bother to ask so done who has been there a while to answer a question they don't know. Whoever is training the personnel needs to get removed and the whole staff needs to be remediated to know what customer service actually is and stop hassling customers and telling them half truths or making it so difficult to return something that you bought 2 weeks ago with receipts and all.... The tax free isn't worth it, go to another REI.

Andrea in the fitting rooms gives the best service and puts so much effort into her job. Best…read moreretail employee I've ever seen. She helped me find the perfect jeans for me and was not satisfied until I was satisfied. What a great worker and overall person! She deserves a raise!!

I haven't set foot in an AE in YEARS. I never thought I was allowed to be there because I'm not…read moreskinny and tiny, but I heard they were having a sale and they had a curvy brand so I thought, why not check it out. I'm blown away by how kind everyone is there. Sierra helped me find my sizes and the girl in the dressing room (I can't remember her name but she was wearing camo pants) helped me get the sizes I needed as well. I'm so happy with the customer service there and I walked away with two amazing pairs of jeans (and a scrunchy lol).

Friendly people. They get busy but still ask if im still doing ok. Value for your buck and good…read moreselection for men

I love Brighton bags and jewelry. I received many many e:mails on their giveaway that I was…read morereally interested in ending November 6th. I waited until the last day and probably would have spent about $265 on what I was looking for. They (of course) were out of the giveaways and didn't seem to want to put me on the list for one of the 10 they were promised to receive. So, I didn't purchase...and am disappointed...and discouraged from going in again. In my opinion, their customer service skills need to be better.

I had a great experience here. I came in with my brother to find gifts for our mother for mother's…read moreday. The staff asked us relevant questions to help us pick things out, and was not deterred by how picky we were about what we were looking for. He looked up items in their inventory and online, searched the backstock etc. for us. And got us set up with two great gifts that our mother ended up loving. The lighting and atmosphere in the store was great, the staff was attentive and helpful, but knew when to let you browse, and were very friendly and professional. Wonderful place.

July 4 1130 am. I want to buy a watchband. 3 clerks in the jewelry department are filling out…read morepaperwork, their backs to the sales counter. Tensions are evident already, and fnally one snaps to another "you have a customer". Upon asking if she can put the new band on my existing watch, she immediately declines. They aren't equipped with any tool for that. I am disappointed, and tell her 'no sale", since I don't have a tool like that at home either. She turns abruptly to go back to her paperwork, and replies "no problem" with a dismissive tone. There wasn't even the pretense of courtesy here, and I clearly got the message that customers are an interruption of their work, rather than the reason the store exists in the first place.

Yesterday, Wayne & I had a lot of errands. The last on the list was to go to @Boscov's for some…read moreaccessories for my son's upcoming wedding. Entering the store, 1st I wanted to speak to an associate about having a brand new smartwatch I have still in box at home. Wanting to see if I could bring it in & pay them to set up the watch. [Not wearing it for wedding] The watch area, nobody was there. A few feet from the watch dept. Is fine jewelry. Seeing & hearing, that associate having a personal conversation with a women. Note, nothing to do with a purchase. I waited and waited. Finally, I said, excuse me, is anyone working the watch counter? Wayne, was hurting, & I still needed to shop for items for the wedding. All of our local fine jewelry stores are gone. They handled repair as well. The associate's response, yes, she out there some where, GO FIND HER. With disbelief, I asked, could she please page the attendant, ... No, go find her, & she went back to her personal discussion. Turning her back to me. Stunned, I left. Passing, the Estee Lauder counter I was stunned to see. After being told in 2016 by the store manager. They WOULD NOT be selling Estee Lauder Christmas gift sets ever again. Walking around the counter. There were stacks of these kits for sale. [I took the time to take pictures of all the kits displayed.] Being a V.I.P. customer at that counter. They keep contacts cards of customers needs & call the customer. Again, no associate at the counter. I took the extra time, and found her. With all smiles, I asked to see my card. I had not been called for 3 years! She looked, no card. I left so confused & started shopping. Within a few minutes the associate came looking for me. Smiling, she found my card. And, showed me how it was highlighted VIP. Every year since the store opened in Christina, myself, family & friends purchased these kits. They sell for over a $100.00 each. Many, many times each year we purchased a lot of kits. Having an awful experience in 2016. And, the outcome was horrible. Again, I was told by that manager of the entire store, no longer would they be selling these kits. They had sold out of the holiday kits, & I was never called in 2016. I had NOT received a call since. Normally, a few times a year they would call to let me know of an upcoming sale or that the kits were in. They only get one delivery of the holiday kits. The attendant had my card, it explained & shows the date of the calls each time. Highlighting that I was a V.I.P.. The attendant & I both noticed, nobody had called since 2016. For 3 years, we had to go to another store or purchase on line. I like to spend money in our community, not on line. I asked, have you been selling since 2016 these kits. Yes, was her response, & she apologized that nobody had contacted me. At that point, I just wanted to walk out. Knowing, Wayne needed to sit down. Wayne has to have upcoming knee surgery & his knee wanted to come out from under him. He had already chosen his shirt & tie. Both in our cart. I had to still shop for myself. Rehearsal was this Sunday. I had to still buy a few things. Sadden by the 1st two experiences upon entering the store. And, noticing the store hardly had any customers. I knew my feelings had to go on the back burner & find Wayne a place to sit & continue shopping. I inadvertently met a very nice women combing the racks. Not knowing, she was the merchandiser for womens fine clothes & was about to leave the store. She took the time to help me. [No name tag] I actually changed my mine on what I was originally going to wear to the wedding at home. And, she found this beautiful 2 piece outfit. Wayne now sitting on a display recliner across from me. I thought, why not try them on. When, I came out of the dressing room. Which is located next to a cashiers counter. Both the customer & associate stopped & commented that my outfit was gorgeous!!! I decided not to bother Wayne. Changed & now needing another pair of shoes to wear as well. Spending more money $$$$ than orginally planned. I gathered up Wayne & we headed for the shoe department. Wayne located the perfect shoe to match my outfit in cart. Trying them on, I made the purchase. The shoe area did not have the bags for dresses. So, now to another register and wait to be rung up. By this time, poor Wayne was ready to collapse. You could see his pain on his face, & his bodly language told me, not to stop to look for earrings. Truthfully, if it had not been for the associate assisting me in fine dresses. I would of just walked out & never, ever return to this store. Question, what happened to Customer Service? Don't these department stores know they are competing with on-line purchases? Many stores in our area are closed. Due to competition on-line. You would think, they need there jobs! Would you had stayed & still spent $$$ ? Sorry, I had to get this off my chest, & for being long winded.