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Newark, DE

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Men's Wearhouse

Men's Wearhouse

2.4(19 reviews)
0.2 mi
Walk-ins welcome
Available by appointment

My daughter's wedding was just this past weekend (Oct 30, 2021) and I feel compelled to share with…read moreyour company my experience. Apologies for the length of the review, but details were necessary. Bride and Groom are in CT, I am in MD/DE and we had groomsmen in other states (VA and CO specifically). Naturally going to a chain clothier was the obvious choice to ensure consistency of the tuxedo / suit rentals for all involved. To say we had an inconsistent experience is an understatement. Yes, I understand the current workforce climate, but my issues were not an issue of lack of staff, they seemed to stem from a lack of or insufficient training or just a general poor attitude. Details below: Father of the Bride (me): Went to the Christiana DE store for a fitting several months ago. The associate who measured me was nice enough but apparently not very adept as measuring. When I picked up my suit I was assisted by still another associate in the same store. All pieces fit well enough except for the pants which were large enough in the waist to fit another person in there with me. Upon pointing this out to the associate, I was informed that there was nothing they could do for it other then send me on my way with a pair of suspenders to keep my pants up. I tried them on with the suspenders, and while they kept the pants up, they of course needed to be lengthened which was performed onsite and I was sent on my way. At that time, I also picked up on son's tux who was measured at the Men's Warehouse in Sterling VA since my son was coming to my house so we could travel to the wedding together. My daughter (the Bride) called me to see how the fitting went and I informed her of the suspenders. As my daughter went to pick up the Grooms tuxedo at their local store in South Windsor CT, my daughter relayed the story to their associate "Ken" who expressed his disappointment and he stated that "there was ample time for them to order and receive pants in the correct size". Ken took it upon himself to order the correct size pants, having them shipped to the Christiana DE store in time for me to pick up 3 days before we left for the wedding. Once I received the pants and tried them on and they fit perfectly, no suspenders needed. I was approached by what I assume was the store manager "Kim". I explained the situation and expressed concern about the potential for my son's measurements being correct. She looked at them online and said there it was doubtful they were correct (he is not 6'5' and "pear shaped" as the measurements seemed to suggest). Goomsman (my son): Kim suggested that as soon as my son arrived to my house (the day we were to leave for the out-of-town wedding) that he try on the suit and if any issues, return to the Christiana store before noon. My son arrived, of course nothing but the shirt and jacket fit. So off to Christiana store we went. Kim met us early and properly measured my son. She committed to have the correctly sized pieces delivered to the most convenient store (Cherry Hill NJ) for the next day (day before the wedding now). She instructed my son to call the Cherry Hill store by 11AM to ensure everything arrived correctly. He called and was placed on hold for 20 minutes. After hanging up and calling back, he was told that "they were not sure it was in yet, but assured him that it would be in SOMETIME THIS WEEK(!)" He informed they that was not acceptable as the wedding was the next day. They replied that they would check (with an attitude) and get back to him. Not too hopeful for a returned phone call, we drove to the store. While on the way, he did actually get a call that the pieces were delivered. Once we arrived, we waited a bit as the staff helped other patrons. Once they got to my son, they provided the correctly sized pieces and after trying they on, they sent us on our way without any apologies, a thank you or anything. I am writing this in the hopes that you take this as a training opportunity. People look to national chains to obtain some sense of consistency or service and quality of product. My experience has been Men's Warehouse is falling short. On the positive side, Ken from the South Windsor CT store should be commended for taking the initiative to fix and providing superior customer service. Kim from the Christiana DE store should also be called out for owning the customer issue and ensuring my son's fitment issue was rectified in the time necessary to successfully participate in my daughter's wedding. As I am sure you can understand, wedding planning can be a stressful time for the families involved. We look to stores like yours who do this for a living, for support. While there were some potentially catastrophic stumbles, at the end of the day it worked out, but with a lot of additional undue stress. Paul Manuel

I had an upcoming date with a truly beautiful woman I took a chance on asking out. She challenged…read moreme to woo her. So I book a reservation at a nice restaurant, go off to the flower shop and thought about what else I might need. A new well put together outfit would give me a nice confidence boost. I ran to Mems Wearhouse and met the sale associate, Big Al. He graciously agreed to help me out. I spied a nice pair of blue pants and asked him to help me build an outfit around them. He quickly went to work and gave me several options along with his input. After about 20 minutes or so, we had a winner. My date was really impressed and blown away by the effort I put into the date. She snapped the attached photo and later framed it in her bedroom. I asked her that night if she'd do me the honor of being my girlfriend and she just responded with "there's no way I can even say no!" Not saying it was just the outfit, but it definitely helped. Thank you Big Al, you worked your magic!

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Macy's

Macy's

3.4(38 reviews)
0.1 mi
•$$

I was in Delaware for business and stopped by the Christiana Mall. This Macy's is part of the…read moreChristiana Mall. There's plenty of parking, the mall prking lot is pretty large. First off I enjoyed shopping here! There was a huge sale going on. It was October so part of it was getting the Summer stuff out on sale and the Fall stuff was all out too. They had huge discounts going on anywhere from 50 - 60% off. Prices were great here in womens clothing. This Macy's is one of the better stocked and better organized ones I have been to. There was a wide selection of brands and items to choose from. The employees were friendly. I was greeted and asked if I needed any help. I was in here browsing around to see if there was anything I would like for me or my daughter but sadly nothing really stuck out. This place has a clean and organized store with a lot of brands and varieties to choose from. This wuold be a great place to look for a gift for someone or even for yourself. If I am ever in Delaware again I will make it a point to come back here.

Horrible website and customer service. Ordered online off bridal registry. Website said the item…read morewould be delivered on May 14 to the brides address. I called customer service and they said the item is actually going to be delivered on May 22- ( that's after the bridal shower)! And if I wanted on the 14th I had to paid $15 extra. I asked for a manager and was told none were available but when the call was over I would be transferred to a manager and could leave a message. Needless to say I was never transferred. And the guy could barely speak English!?!? Macys do better!

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Macy's
Macy's
Macy's

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Warby Parker Christiana Mall - Outside

Warby Parker Christiana Mall

3.9(166 reviews)
0.0 mi
•$$

Cool mall with great places to eat. We ate at Tommy's Tavern a sports bar style place. We intended…read moreto go to an Italian place next to it but it was shut down. We were not disappointed with the food there. It was a little loud and a little dark for my taste but the food will not disappoint. I have a separate review for that place. Christiana mall has a lot of great stores! I was on a business trip to Elkton, MD. and needed to buy some sweatpants. While I did not find any that I liked at this mall I did find other items I liked and bought. The mall itself is clean and has plenty of parking outside. The food court is pretty large with a variety of places to choose from. You will find something to eat here, there are a lot of places. There's also a Target which is super convenient! I love malls with Targets, it saves you an extra trip. The prices here felt a little lower than the Bay Area, CA. I went to JC Penny and found some nice things and the cashier lady even helped me get a coupon online to save a little extra cash. All the people I interacted with here were friendly. All the stores were out together and well stocked. The only thing I was not thrilled about was the Nordstrom. I love Nordstrom, I can even say I have a Nordstrom shopping problem. This Nordstrom is very underwhelming. There is not a whole lot of selection for women and I was bummed. I was looking to see if they had some items I saw online and they did not. The store itself was clean and the employees were very nice. I'll be writting a separate review for JC Penny and Nordstrom. This mall is a good place to shop with good stores inside. Nothing too high end, they have Coach but you won't see any of the higher end brands like Louis Vuitton or Gucci here.

We went from Philadelphia For 30 mi drive. We used to go…read morethere shopping and Apple Store. Big mall with many name brand. Macy's outlet is super big. Price is something good if sale .

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Warby Parker Christiana Mall
Warby Parker Christiana Mall
Warby Parker Christiana Mall

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Gap - menscloth - Updated November 2026

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