We were in the area, yesterday, and checked out three stores here. This was the last one, and I am so glad that we did. Hubby was on the hunt for more Squatch goodies- his current obssession, while I was checking out the Beauty Department, for K-beauty goods. I had to do a huge overhaul with my beauty routine since I am experiencing acne and blemishes and I am in my 50s. I got rid of the older stuff, so I needed some new beauty items. Some items from Sephora were too harsh for my sensitive skin, and Philosophy Purity Made Simple cleanser seems to not be so good for my current skin care needs. My needs are: sensitive skin, dry skin, acne, brightening, and anti-aging. My ideal was to find clean beauty by Korean skin care companies. Well, I was there for a long time, because I needed to read the labels, compare the items, and make sure that the item was inside the box. TIP: Make sure that you check to make sure that the product is inside of the box. I missed out on a couple of things that were marked down. That was a waste of money. There are some shady people out there. There were a lot of items in the Clearance section, so I was checking almost everything out. But I found some winners yesterday. All marked down too. When you are a busy mom with a budget, this is important! I must mention that TJ Maxx/ Marshalls is my favorite store. This location is probably in the Top 5 of most visited, for our family. read more

Marshall's is like a scavenger hunt I never knew I needed. Really like exploring their ever changing selection. Please come and create your own adventure. read more

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Large store foot print . Can get lost inside Very clean and well organized compared to other marshalls. Clean bathrooms too. Not too much furniture selection for people to sit on though . Hahahaha read more

I haven't been here in a while and forgot how much I enjoy pursuing this place, especially around the holidays. They have a ton of Christmas gifts for all ages, adorable decorations, and a great pet section. They even get lots of cute Christmas sweaters. Their kitchen area also has some unique finds like pasta from Italy, fancy olives, coffee syrups, etc. it's a great place to find a gift for others or yourself. Service was friendly and the value for what you get is good. Much better than Ross in my opinion. You never know what you're going to find here so check back often for new things. :) read more

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I went in with a friend and we've been there a lot of times, but this last time we went, we were immediately followed by associates. We did nothing but walk in and had associates tailing us, and not even discreetly. The loss prevention person followed us from the front all the way to the back of the store. We saw him specifically three times within the span of five minutes in different parts of the back of the store. I am not aware if this was racial profiling (though we're both very obviously hispanic and most of the workers who followed us were white), but if you are hispanic, be cautious when shopping there. read more

I'm very disappointed with the love of customer service that I received at this particular location store manager, Louise or Lewis whoever his name is sat there next to the register with a line full of people with only one cashier open and watched instead of opening a register and helping to expedite the process for several people were complaining when I got to the front of the line and I asked him how come we didn't open his register. Excuse was he had to monitor the cashiers which was completely unacceptable. I asked him for the number to district manager. He would not give it to me and I told him that I was going to call the corporate office and he complain and he shrugged his shoulders and said be my guess go right ahead. If it didn't matter, I roughly spent the dollar amount that important but I spent a lot of money and when I talked to a district manager or vice president and they run my number on my email, they will see that I've been a very good customer for many years and I've spent a tremendous amount of money so to have that Cavalier attitude and to be so disrespectful and being in the position of management, you absolutely should have to take a seminar and be coached on how to deal with customers and serve customers properly. Also the condescending attitude and the she rudeness was also very disappointing because as a manager, his job is to make the customers feel welcome and to reiterate myself, along with more than a dozen people, we're all complaining and upset and this isn't the first time I've been in the store dealing with this level of bad customer service with Lewis. I just decided this time to actually follow through with the complaint. read more

During my last visit, I noticed a few things that prompted my question to the cashier. They confirmed that this store was being prepped for a refresh / remodel. In Las Vegas, this is my preferred Marshall's store. It is always clean and well stocked. I don't think it needs a remodel, per se. But then, why wouldn't I like it if this store was shiny and new(er). read more

Marshalls - Image of the store from the parking lot - Department Stores Near Me - Las Vegas, Nevada

This Marshall's is soooo trash! Bought an item broken and tried to "return" it and now it's not in the system. But their whole price tag is on it. Reason of can't return "it's no longer in the system" and the item was not a clearance item. And was purchased not too long ago. And they're slow with no type of personality read more

This was my first time stopping into this store location. Upon entering we were greeted nicely by the security. There was a lot of options from many name brands for all your personal to household needs. The prices were not bad either. I went for some facial creams. I found everything I was looking for and more. The store and even the store bathrooms were clean!! Big plus for me with that. All the store clerks were amazing with amazing customer service. Ms Janet was exceptional and such a beautiful spirit as well. I wasn't able to do the store survey online. For I was having technical difficulties. I wish I was able to. For I wanted to give Ms Janet a review there as well. We appreciate her and Marshalls for making a quick stop at the store. A pleasant experience. I will definitely be back for my anti aging creams. They have so so many:))) I highly recommend this store location for your next window shopping trip or whatever it is you need. You definitely won't regret it. Thanks again. read more

Marshalls - Reciept - Department Stores Near Me - Las Vegas, Nevada

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My last review and experience was taken down because I had the audacity to say that the morbidly obese clowns who were changing their shirts with the new shirts in the middle of the aisle were morbidly obese. It wasn't an insult so much as an accurate description of their body type and my experience at this location. No employee ever said anything to these fools the entire time. Why would anyone want to deal with this nonsense when you just want to shop for clothes? I'm sure this will get taken down too but that is pretty ridiculous. Morbidly obese people exist in this world and that is just fine. Nothing but love, baby. Just don't rip your shirt off in the middle of a Marshalls and start trying sh*t on randomly. Please and thank you. That goes for you skinny a*s people too. :P 1 star. read more

Marshalls - Department Stores Near Me - Las Vegas, Nevada

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Cynthia B. was a huge help in helping find a particular product. Very friendly and had great customer service skills! I highly recommend this store. read more

Super organized and lovely layout! Love going in and coming out with unique goodies! And nothing feels overpriced! Absolutely amazing staff! Cannot wait to come back! read more

Probably the most well-stocked Marshalls we've ever seen. So many items on the shelves! Prices are fair, only saw few clearance tags. Very little Christmas holiday items left on sale, obviously (when we came in mid-January). Seeing a few Valentine's Day and St. Patrick's Day already. The store is neat and organized. The staff is friendly and attentive to the needs of the customers. Lots of parking spaces. read more

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This store is consistent. You cannot go wrong with Marshall. They have some good products, you just need to sort of for your size. The customer service is awesome. They make you fell welcome. read more

They have a variety of clothing and from designers brands, customer service is nice in the fitting room very nice an polite lady who answer any questions with a smile on her face, i pick few shirts and I browsed around an for the first time in this store i was impressed with the prices!!! Not bad I definitely coming back to shop here. read more

Wanda is a gem ! Loved her energy she radiated positivity ! She put the biggest smile on my face !

The Arroyo Crossing shopping center was unusually crowded yesterday. It looks like people are beginning to venture out from a year-long hibernation due to COVID-19. We went into several stores, including this Marshalls Department Store. We had just come from TJ Maxx and HomeGoods on Warm Springs Road. The same company also owns these stores. I found that Marshalls is a smaller version of the abovementioned combined stores. If I had my druthers, I would instead go to the "joined" TJ Maxx and HomeGoods stores and have a much greater selection than coming to this Marshalls and finding less selection and cheaper looking goods. REVIEW AT A GLANCE RECOMMENDED: So-so SERVICE: Okay PRICE: $ COVID: Practices lax pandemic regulations. PARKING: Convenient REASON/INTENT: Followed wife here. read more

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Clean, organized, well maintained store with the best quality of customer service store. The management team has a great working relationship with the team and very professional and friendly with customers. Great product and good price always guaranteed for me in my favorite Marshall's on Arroyo Crossing! Thank you for being the best for me store for last few years! Usually I am shopping on line with Neiman Marcus and Saks , but always enjoining coming in person to your store, feels so welcome and comfortable! Thank you again for your great service! Marta!!!! You are just awesome! read more

Marshalls - Department Stores Near Me - Las Vegas, Nevada

I feel very sad and disappointed. Yesterday, at around 6:30 pm on September 14, I was shopping at Marshalls. I walked through the Beauty department and was slipped by a large pool of soap on the floor. My knees and hands were injured. At that time, I knelt on the ground and couldn't get up. The customers next to me all came to help, very heartwarming. One of their managers, a woman, immediately ordered the employees to clean the floor instead of checking my injuries. After reminding other customers, they brought me tissues and band-aids. And asked me to write down what happened. The indifference of the business is very different from the enthusiastic help of other customers. Today I received neither a call from an insurance company nor a store. Whether the service is good or not is invisible under normal circumstances. Only if there is an accident, will it be seen whether the merchant puts the customer first. I am a loyal customer of Marshalls, but yesterday's consumer experience hurt me physically and emotionally. The whole thing is really bad. read more

Marshalls - Department Stores Near Me - Las Vegas, Nevada

I needed to go grab a few shirts for my boyfriend for work. Everything was fine until checkout. The cashier was rude and kept making snide looks the entire time of my check out. After I paid she laughed weirdly and told me to have a good day. The way it was made me check my receipts I'm glad I did. I was charged twice for 2 different things. When I went back and waited patiently in line (which was 6 people long at this point) and went to another cashier the previous one rudely shouted "those two were just here" I got my refund but had to go thru the doors multiple times to which the first cashier was laughing at. Came home to find 2 security tags THAT WERE TAKEN OFF. THROWN INTO ONE OF THE SHIRT POCKETS read more

Marshalls - Over charged and theses were thrown in my POCKET - Department Stores Near Me - Las Vegas, Nevada

Went there today with my daughter and granddaughter to browse what they have in season. Its August and they have Halloween and Thanksgiving decor available. All so beautiful on their display shelves. We got some kitchen towels, coffee mugs, soap dispenser and a toy for my grand baby girl. Its always fun going to Marshalls. Can't wait to go back to see what they have for Christmas!! read more

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I absolutely love this store 'coz they got great deals on Clothes, and other stuffs. I always checked out their makeup section, sometimes I found Sephora brand makeups in cheaper prices. It's clean and organized. Employees are friendly and willing to help. read more

I just want to personally give Melissa and grace a shoutout for their hard work and efforts to help me find what I was looking for. I have been on a hunt for hello kitty for my daughter because the resell world is making it difficult for hello kitty fans to purchase their merchandise at a reasonable price and when Melissa and grace heard my story they teamed up to help us look for something so my daughter could have at least one hello kitty blanket and they found her one! I am very grateful for Melissa and graces hard efforts! They blessed my daughter and we couldn't be more thankful! read more

I've been to this Marshalls location a good amount. They could work on their organization and cleanliness. I always see items in the wrong section, clothes on the floor, and marks/stains all around the store. Also, there is no way of telling what carts are used or dirty because no one is their to monitor the carts nor clean them. The customers are rude and impolite. So if you could, I would suggest going during the slower hours of their day. As for the associates, they are usually on the quiet side but still helpful. read more

Went to this marshalls last week to find a pair of jeans. Obviously due to the pandemic they are not going to have too much clothes. But was able to find what I needed was greeted when I came in the store. And the cashier's were also friendly to me when I left overall I had a great experience. read more

I could spend all day shopping on Bastille Day (today). I skulk around marvelling at all the French themed stuff I could buy. But then there's food. I may currently be banned from buying candles, jewelry, or accessories but not comestibles. But I am prudent. If it says organic, brown, seeds or nut...then it's permissible. I pass by the cocktail jelly bellies in mint mojito, passion midori & mouthwatering cosmo along with the Harry and David moose crunch. I see organic mixers but don't need any. We already have chia seeds. Yep, time for organic brown rice ramen cakes plus a giant dole of organic sunflower seeds. Maybe even try them together. I'll be back for other strange combinations. read more

Marshalls - 2 lbs of sunflower seeds & organic brown rice ramen - Department Stores Near Me - Las Vegas, Nevada

Have found so many gems at these stores over the years. Love the themes of home goods they carry. Always go here for my socks; underwear; under tanks. Random gifts for others always pop up here. Random snacks and sweets. Just wished they carried mens shoes. read more

I'll stop in the store I have a couple returns. They are bought it in different store and the cashier Nicole she told me she not recognize the stuff and I ask it three times more you sure is not from here she said no that stuff is not from the store but they have the sticker and they have I have the receive plus I pay with a credit card from Marshalls and she say again that stuff is not from here and she called the manager Janet and Janice say oh that stuff is not from here were not recognize it you need to take it back to the same store. oK OK thank you, I went put the stuff in my truck And I went inside the store and I find exactly the same stuff and I grab it. I'll walk into the corner with Nicole and Janet and I leave it right there in the counter I said, for in case you don't know if you're not recognize the stuff you guys have exactly the same stuff I just bought it from another store. This is your stuff, I'm believable she make me look like I'm not buy there but the have the same read more

I won't visit this store again. I can't believe how rude the lady was that helped me. Her name was Martha, so beware. I probably shop at Marshall's every other day. I have their credit card and give them a ton of business! The associate that helped me was almost bothered by me, I had an exchange and she was scowling at me. Very very unpleasant. And to top it off she was a "coordinator"! Why would they ever put someone with no people skills in this position. I'm not shopping at Marshalls anymore, they just lost my business. I'll take it to the Nordstrom Rack Instead! read more

So this was my first time shopping at Marshalls and I gotta say I was impressed! The store was well lit and very clean cut. People always told me it's very similar to Ross but No! Not at all lol. This place is so much better than Ross not that I don't got love for Ross but come on. So I gather my items for purchase and approach the check out line. From afar I hear a very cheerful cashier. Welcome the Fabulous Marshalls Tik Tok it don't stop" with Wanda and her excellent service Marshalls has gained a loyal customer! She was full of positive energy and was super friendly. Will definitely be coming back to shop here to see her! Thank you Queen! read more

Stopped in there during my lunch hour to browse and possibly get a few things; I noticed this older Hawaiian-looking dude seemed to be lurking everywhere I went. First, it was in the shoe department and noticed he was in a different aisle but like was staying kind of parallel to me and just to see if I was right in thinking he is a weirdo, I took a few steps backward and so did he. So at that point, I'm totally watching him be a creep. I walked into the beauty department and he walks in and is pretending to read a "push here for customer service" button sign for a little too long and was looking at it like he was intently reading it. And I confronted him and asked why he is following me around lurking and that he is a weirdo and this dude raised his voice saying he wasn't following me, etc. What was interesting was after that he wasn't really lurking too much and when I went to go pay for what I needed had been in the checkout line with nothing and then did an about-face and walked back through the store. I told the cashier about this dude being hella creepy and the kid just shrugged and that was it. So I guess that type of behavior is ok today? But had I been the one creeping and lurking someone for sure would have said something or asked me to leave. My conclusion is that its ok for Older creepy ass dudes to walk around stores lurking and following a woman around so that if an employee actually did/does say something then it could result in a discrimination lawsuit because creepy dude may feel his civil rights were abused? Well I feel discriminated against on a few levels here. I felt almost stalked and like almost being laughed at for saying something. read more

I have been to this location 10-12 different times. We have always found something to add to our home. The have some unique Kitchen items to Halloween costumes for your dog. We just got two of the cutest costumes for a 2 dogs just a couple of weeks ago. We have found some really nice imported glassware to add nice accents to our home. The service is always good and the staff is friendly and helpful. To me Marshall's is much nicer than Ross. They have better items and they keep their store better organized. When we need something for the house Marshall's is usually the first and last stop we need to make. read more

Marshalls - Great deal in SEP on pet costumes $9.99 - our little girl as a cow - Department Stores Near Me - Las Vegas, Nevada

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This is the place I go to when I have a random hour to kill and I love how organized this Marshall is so kudos to the staff! Maybe because I'm married but I will usually go to the home section 1st and I like how they have it all section and nothing on the floor and everything is not cluttered. The Marshall is beside bed bath and beyond and it's on the edge of the plaza. It's across the street from Walmart and sams club. Parking space is quite big and if you don't want to go through the hustle and bustle of rainbow Avenue you could go towards the back road that leads to Buffalo Drive. There are some constructions right now it's hard to see at night so be careful. read more

I've been to this Marshall's plenty of times and I just want to say that your greeter staff at the entrance is the best! They are always so friendly, upbeat, and welcoming! And they always put a smile on my face. It's always been different people when I go and they've all been great! read more

You can always find a great deal at Marshalls. I can get Nike and Adidas workout wear a lot cheaper than what I usually buy at Macy's

0 starts if i could. I paid for my items and the cashier didn't bag them. now manager refuses to deliver or refund me. After I paid, I picked up the bag from the counter and left, only to notice when I got home that I am missing half of my purchase. When I called I have been told to come pick them up so I have explained I cannot do that and requested to have them delivered. After being refused delivery, I was bounced around to end up speaking to Brandon, the store manager...after i asked for him to do right by me, he said he doesn't want to and if i want my items to come pick them up myself. How can this be legal?! read more

Today was interesting shopping there. I was going to checkout and someone comes up fast on me starts re arranging the brushes in line then just continues to stand behind me. But was holding nothing no basket etc, then I went to pay her turn would of been next she just walks past fast.. super creepy not sure if it was an employee thinking I was stealing? Or just a creepy person beware! read more

1024034823 1024034824 I visited the Marshalls location at the Arroyo Market Square 12/8/2022 in the late afternoon. Having recently discovered that all my emailed receipts could not be found due to network issue's taking place with it's organization. This made my exchange or return, extremely difficult and disheartening. I had purchased over $300 of merchandise previously for the holidays. I pleaded with the associates who we're trying to help me but no resolve. Finally, Lisa Reyes, the coordinator came to my rescue. She was kind and apologetic to what was taking place. She took control of the situation and helped me with courteous disposition and addressed my concerns. Because of the network issues, she was not able to give me a refund, but assisted with doing what was necessary to offer help and understanding. I would like to give recognition to Lisa for showing that she genuinely cared and empathized with my frustration. Because of Lisa Reye's ability and compassion, I will shop at this location more frequently regardless the 12 miles away from my home. Furthermore, her customer care was impressive and I felt fortunate that she was working the day of my extensive shopping day. In conclusion... please fix the email receipts not being received. It's very unfortunate that all the Marshall's locations are having this issue. We want to continue to trust it's system and efficient running corporation. read more

The store was clean and there was ample space between aisles. There were enough cashiers to handle the customers in line and they were pleasant. The highlight of my trip to Marshalls was the associate Lily at the fitting room. She was lovely! read more

Love shopping at Marshalls, cheapest brand name shoes, clothes, and bags! I totally recommend this store!