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    Marshalls

    2.9 (10 reviews)
    Closed 9:30 am - 9:30 pm

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    The item:
    Linda K.

    The only person there who actually had a personality was the cool, tall guy sweeping the floors. I wanted a product with missing items and damaged packaging because it was the only one left. I asked the person at the register if there was any more, and they said no. They told me that they were probably going to end up throwing the damaged item away. I then asked if I could still have the item, as I really wanted it. They then asked another employee and she took around 8 minutes to put a pricetag on the item for $4 when the other worker had already stated that they were just going to end up throwing it away. AWFUL customer service, and only 2 out of 8 registers open. Would not come again.

    Yoga mat, yoga towel, and yoga matt carrier.

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    4 years ago

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    3 months ago

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    1 year ago

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    1 year ago

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    11 months ago

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    2 years ago

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    12 years ago

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    3 years ago

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    5 years ago

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    14 years ago

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    Terrazza - Top of their webpage. Anything about returns? Nope.

    Terrazza

    2.5(29 reviews)
    0.0 mi
    $$$

    I read through the posted reviews on this gift shop before writing as I was surprised to see it at…read moreas a 3 star view. Here's my take: over the past 10 years, small gift shop like Terrazza have disappeared, closed because of online shopping and specifically Amazon. I LOVE a great gift shop and love poking around enjoying the beautiful displays, and products you really only find in a store like this. I live in CT where most stores like this have shuttered so when both daughters moved nearby Franklin, finding this was the best surprise. Is it priced higher? Well it's a small business so that might be true. Is the staff "watchful"... I've experienced this and I don't take offense as they're protecting their investment. If they followed me the entire time, I'd never return as I don't like that but it's been subtle. The customer service comments I understand. And appreciate. Their return policy isn't particularly lenient but again it's a small business trying to survive in a world of internet shopping. However how many times do you buy something online on Etsy or amazon and it's not quite what you expected or wanted? ... there's nothing better than seeing the item in person, touching it and holding it. One reviewer's comment on the registers and gift wrapping....I'm sure if the owner (s) were aware of that, it wouldn't happen again . That's irritating and plain dumb but not a reason not to shop here. It's really a fabulous gift shop with some unique merchandise. I'm really happy I found this shop and will continue to shop here.

    I ordered from this shop online because they had a unique calendar I wanted/needed for the new…read moreyear. I called up and the associate was very friendly. I did inquire about returns and she said the calendar was not returnable which was understandable as it's a calendar. My order arrived packaged very well and shipping was fast. The item is lovely. I adore it so much and I can't wait to put it on my wall. I had a good experience with this shop and would order again.

    Photos
    Terrazza - ROSARIO S. CASSATA AT TERRAZZA IN THE BEN FRANKLIN VILLAGE CENTER IN FRANKLIN MASSACHUSETTS.

    ROSARIO S. CASSATA AT TERRAZZA IN THE BEN FRANKLIN VILLAGE CENTER IN FRANKLIN MASSACHUSETTS.

    Terrazza - ROSARIO S. CASSATA AT TERRAZZA IN THE BEN FRANKLIN VILLAGE CENTER IN FRANKLIN MASSACHUSETTS.

    ROSARIO S. CASSATA AT TERRAZZA IN THE BEN FRANKLIN VILLAGE CENTER IN FRANKLIN MASSACHUSETTS.

    Terrazza - Terrazza

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    Terrazza

    TJ Maxx

    TJ Maxx

    3.0(11 reviews)
    5.4 mi

    Nice, clean, roomy and fairly new (just a few years old) TJ Maxx. The store is very spacious and…read morewell lit. All the signage they have are very well positioned and very well marked. I got a few minor electronic items that are a great deal. Yes Dollar Tree is cheaper, but sometimes they don't have the name brands nor the selection that TJ Maxx would have. I also think the quality of these small electronic items is better here. The company roots date back to 1976, when Bernard (Ben) Cammarata, General Merchandising Manager of Marshalls at the time, was recruited by discount retailer, Zayre to develop and spearhead the launch of a new off-price chain selling family apparel and home fashions. Under Mr. Cammarata's leadership, T.J. Maxx was born, with its first stores opening in 1977. In the late 1980s, Zayre was restructured and spun off three of its brands -- T.J. Maxx, Hit or Miss, and Chadwick's of Boston -- which served as the initial retail banners of what would become The TJX Companies. TJX continued to grow steadily over the years, opening stores in new markets, countries, and continents, launching new chains, and acquiring other retailers, to bring its popular off-price model to an even wider network of customers who love the eclectic mix of quality, fashionable, brand name apparel and home fashions, all at amazing value. I am sold !!!!

    Savanna is rude, clearly shouldn't be working behind the register with that type of attitude and…read morepersonality. Have her stock the shelves or do something useful

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    TJ Maxx
    TJ Maxx
    TJ Maxx

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    Marshalls - deptstores - Updated September 2026

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