Traveling to Austin and needed retail therapy so to Ross I go. The shoe section was not the best so…read moreI went over to the area I needed to be at. But was distracted by the kids section and Xmas decorations I picked up a beautiful red 60x70 throw, dress for my baby, and decorated towels for my bath. Thanks Ross for being my sunshine on a gloomy day.

This is hit or miss store - they used to carry a lot more stuff but few aisles are empty to little…read moreitems since covid. A decent collection of handbags and kitchen items which is what I mostly look for here. Some handbags are noticeably flawed and therefore discounted but there's a rare one in great condition here and there. I have been able to grab a great collection of themed mugs like Harry Potter and Marvel Avengers.

They say they have scuba equipment but online only: bait and shift. No search option on website…read more Good luck finding a sales clerk or map of detailed map of store. Franchise not likely to last with so many better sopping options. For their variety and convenience, I gave 3 stars.

If you need assistance with any department, you will not get it. They are clearly understaffed. I…read morehad to ask three times for helping the fishing department with no one coming and I just left. I'll probably go to any other store.

On 2/14/2026 at 8:31pm I went inside the DSW sunset valley in Austin Texas to purchase a couple of…read morepairs of Steve Madden sandals I'd seen were in stock. While there I browsed the clearance and saw an 11 wide in these kitten heels which that size alone is tough to find in store. I purchased them, went home and they sat on my dresser for weeks as within the two days my dog of 10 years had passed on the 28th of Feb, and then my mother in law passed away on 3/3/2026. As I started feeling better I headed to DSW on March 13th, I went to return these shoes due to opening the box and seeing they were clearly used on the bottom of the feet. When I arrived at the store I realized I forgot the box at home (I had multiple items to return and had boxes but not these). I return to the location on 3/15 where I let them know the issue and wanted to be sure to point it out to the associate. I BROUGHT IT UP. The leader on duty Shante lets me know there is absolutely no way these items were sold like that. I let her know that there is absolutely a way because I haven't worn them and if I was trying to get away with return I would have CLEANED THEM AND ZIPPED MY LIPS. I wouldn't even have mentioned it to an associate if I knew they wouldn't return them but I didn't want this to happen to someone else and they get put back on the shelf. So much time passed due to me going through me in my personal life and the associate stated if less time had passed she would've been more inclined to do the return. I didn't expect so much to happen to me shortly after or I would have been back. The associate who initially rung me up seemed annoyed I was there right at closing but it is difficult to get there when I too work at a retail location in another store that has similar hours.

Store was clean, employee was nice (though I only saw one in the entire store and she was the…read moreregister, meaning no real assistance is available if anyone is checking out). The only place to measure your feet was some dumb AI assistant machine. Not only did it take forever as there was a line, but also screw AI. I am confident that machine was why there were no other employees, and I def needed help with finding things so I just couldn't. I had to ask the single attendant to find the manual measure since there was nowhere else in the entire store to measure, and she was unable to assist me afterwards since she was indisposed. This store also doesn't carry anything smaller than a women's 6, so smaller feet beware. I'm sorry but kids sizes are just not acceptable for proper foot care as an adult. Really frustrating experience.

Great customer service and cute clothes with good prices. A ton of clothes to pick from!read more

traded here twice now and both times were way faster than I expected. the staff is friendly and…read morecommunicative, and the buying process feels efficient instead of drawn out. they have a great selection on the floor, everything is organized well, and the fitting rooms have always been easy to access and available when I needed them. overall it's been a smooth, low-stress experience each visit. definitely one of the better Plato's Closet locations in Austin.

Barton Creek Nordstrom continues to set the standard for outstanding customer service! Huge thanks…read moreto Julie, the Store Manager, Mark, the Service Experience Manager, Noah in Men's, and Sally in Accessories. You all are absolutely stellar! I've been shopping at this store since the noughties, and experiences like this are exactly why I keep coming back. The team consistently provides exceptional service, and if a question or concern ever comes up, they handle it quickly, professionally, and with genuine care. Thank you for always going above and beyond and for making me love Nordstrom even more. Your professionalism, kindness, and dedication to customers are truly appreciated. Cheers to the entire team--I look forward to many more years of shopping with you all. You've certainly given me plenty of reasons to keep coming back and buying more!

This was our first time visiting Nordstrom, and it made a great first impression. The store is…read morespotless, well organized, and easy to navigate, which made browsing relaxed and enjoyable. We were able to quickly find the sections we wanted to see and try without feeling overwhelmed. The baby section was especially impressive. We really appreciated being able to see and test different stroller displays in person. Since strollers can be a big investment, it was helpful to explore options hands-on before committing. Even without making a purchase, we walked away with a much clearer idea of what we'd want for our babies. The store truly has something for everyone--men, women, kids, and babies--all laid out thoughtfully. Overall, a pleasant shopping experience. Keep up the great work and thanks for keeping the space so clean and inviting. Cheers

My granddaughter wanted to spend her birthday money on an outfit. Shopping with a nine-year-old is…read morean adventure. The store was clean, not too busy on a Tuesday night and she had fun looking at prices and styles. The big sale allowed her to get the 2 items she was debating on, so win for her! The staff members were very nice. Thank you!

I prefer to shop Old Navy online but dropped by on a Sunday late afternoon with friends. The store…read morewas clean and organized considering folks are flocking to stores to get their holiday shopping done. Staff was friendly when we had some questions. I was very pleased to find my size in the rockstar skinny jeans (6/short) so I grabbed two color washes along with Christmas jammies. Overall pleasant experience - who doesn't enjoy finding their items in stock and on sale.

Had a great experience at Fleet Feet in Circle C. Just got orthotics and had bought 3 pairs of…read moreshoes myself that didn't fit well. Ben was very professional al and knowledgeable and got me settled in the right shoes with the right fit. Very grateful and recommend.

We came into Fleet Feet looking specifically for quality shoes for my husband while he waits for…read morespine surgery, and we did find a pair that worked for him. The quality of the shoes was excellent, which is why we chose this store in the first place. Cam helped us, and the shopping process itself was quick and straightforward. We were in and out in about 10 minutes with what we needed. The selection, however, was not as broad as I expected. They did not have the wide shoes that had been recommended, only the regular version, so that's what we ended up purchasing. The overall atmosphere also did not feel very welcoming or friendly toward us. There wasn't much interaction, warmth, or even a simple smile during our visit. If you're looking for a highly personable customer service experience, this may not be the place for that. But if your goal is to go in, get quality shoes quickly, and leave, they do accomplish that