Always find a wonderful wedding, birthday, etc. gift here. Great shoe selection for women. I am so…read moreglad this rack is well maintained and organized. Not like the Quarry Nordstrom Rack where the few times I have been there was a chaotic mess. You will be pleased on most times you visit the treasures you may find.

The selection is pretty decent but there is no separate return lane anymore. There used to be one…read morebut all of a sudden I get in the long line to check out first then have to get in line AGAIN because I realize the return line and the check out line is the same.. please put a sign up saying returns and check out are the same lane.

Traveling to Austin and needed retail therapy so to Ross I go. The shoe section was not the best so…read moreI went over to the area I needed to be at. But was distracted by the kids section and Xmas decorations I picked up a beautiful red 60x70 throw, dress for my baby, and decorated towels for my bath. Thanks Ross for being my sunshine on a gloomy day.

This is hit or miss store - they used to carry a lot more stuff but few aisles are empty to little…read moreitems since covid. A decent collection of handbags and kitchen items which is what I mostly look for here. Some handbags are noticeably flawed and therefore discounted but there's a rare one in great condition here and there. I have been able to grab a great collection of themed mugs like Harry Potter and Marvel Avengers.

They say they have scuba equipment but online only: bait and shift. No search option on website…read more Good luck finding a sales clerk or map of detailed map of store. Franchise not likely to last with so many better sopping options. For their variety and convenience, I gave 3 stars.

Review from 2024: I cringe if I have to go to this store and…read moreneed help. I wanted to buy a mountain bike for my teenage grandson. After finding a bike I was interested in, I was thrilled to find a button on the shelf to press for help, alas, it was broken and didn't work. I waited a good 10 minutes on line to check out. There were 2 cashiers for about 15 people (most were behind me by the time I got to one. He told me he'd have someone meet me back there. I got back there, no one! Two women were folding clothing and ignored me. Finally someone got this great guy Bryan to help me. We got my bike (which was on sale) and he cut the long line at the cashiers and checked me out. He offered to help me put it in the car too. Very helpful. The store is severely understaffed. If you can find what you want and get it up front, you're OK. But it's very difficult to get help. Review from 2018: Academy doesn't have a very good selection of tennis gear, but I guess that's based on demand. They do have great deals on decent clothing, often reduced to excellent prices. Recently I bought decent baseball caps and t-shirts for $4.99 each! Needed a couple of bikes for young grandchildren. They had a sale. Had to search for a person to help, but finally got two brand new, fully assembled kids bikes for only $44 each. Truly a good place to shop, especially if you're looking to save a few bucks.

This spot might be the only DSW down South Austin where you can order your shoes from the DSW…read morewebsite or app and pick them up here or go inside the store & browse their HUGE selection of shoes, purses, scarves, socks, etc. This is great for me as I am still not comfortable shopping on my own during these times. The last few times I have visited this location I found it really easy to pull up to their curbside area, call the store inside, and have my new shoes be handed off to me through my passenger side door. The staff here takes precautions around COVID seriously as they are all masked up and keep their distance when they come out to you. They are very responsive to calls and inquiries regarding my orders.

On 2/14/2026 at 8:31pm I went inside the DSW sunset valley in Austin Texas to purchase a couple of…read morepairs of Steve Madden sandals I'd seen were in stock. While there I browsed the clearance and saw an 11 wide in these kitten heels which that size alone is tough to find in store. I purchased them, went home and they sat on my dresser for weeks as within the two days my dog of 10 years had passed on the 28th of Feb, and then my mother in law passed away on 3/3/2026. As I started feeling better I headed to DSW on March 13th, I went to return these shoes due to opening the box and seeing they were clearly used on the bottom of the feet. When I arrived at the store I realized I forgot the box at home (I had multiple items to return and had boxes but not these). I return to the location on 3/15 where I let them know the issue and wanted to be sure to point it out to the associate. I BROUGHT IT UP. The leader on duty Shante lets me know there is absolutely no way these items were sold like that. I let her know that there is absolutely a way because I haven't worn them and if I was trying to get away with return I would have CLEANED THEM AND ZIPPED MY LIPS. I wouldn't even have mentioned it to an associate if I knew they wouldn't return them but I didn't want this to happen to someone else and they get put back on the shelf. So much time passed due to me going through me in my personal life and the associate stated if less time had passed she would've been more inclined to do the return. I didn't expect so much to happen to me shortly after or I would have been back. The associate who initially rung me up seemed annoyed I was there right at closing but it is difficult to get there when I too work at a retail location in another store that has similar hours.

I came in on a whim to help a friend find a pair of boots for a bachelorette weekend in Austin! As…read moresoon as we entered we were greeted warmly by Ken and Sonja who helped us out! They were both patient and accommodating with helping my friend find a pair of boots. I found the cutest two tone vintage leather purse made in El Salvador and well as a pair of 30 DOLLAR COWBOY BOOTS?!?! What a steal! As a California girl I am leaving very pleased! And my friend with a cute pair of snakeskin cowboy boots too!

This was my first visit to this location. The associates were so helpful and friendly--especially…read moreSonja, who was amazing! I will definitely return!

This was our first time visiting Nordstrom, and it made a great first impression. The store is…read morespotless, well organized, and easy to navigate, which made browsing relaxed and enjoyable. We were able to quickly find the sections we wanted to see and try without feeling overwhelmed. The baby section was especially impressive. We really appreciated being able to see and test different stroller displays in person. Since strollers can be a big investment, it was helpful to explore options hands-on before committing. Even without making a purchase, we walked away with a much clearer idea of what we'd want for our babies. The store truly has something for everyone--men, women, kids, and babies--all laid out thoughtfully. Overall, a pleasant shopping experience. Keep up the great work and thanks for keeping the space so clean and inviting. Cheers

My initial stop at Barton Creek Mall was Nordstroms. One of the gifts I purchased for husband…read moreonline was too small. I ordered a larger size online but decided to return the original shirt in person. It is amazing how so lightning fast the return was executed. As I recall the interaction...What is your phone number? Are you Delores? Do you live at XXX address? Yes, yes, yes. Then he quickly printed out my return receipt. I did not have to present a valid identification card. I did not have to hand over the original form of payment. I did not have to provide a receipt of any kind. When technology works this well, you can do nothing except applaud how far we have come. Side Note: Sizing guidelines online are not always correct. I totally relied on the sizing chart online and it happened to be inaccurate. I must say the sizing charts are more right than wrong. When you have slim fit or European sizing charts, they may vary from the norm.

My granddaughter wanted to spend her birthday money on an outfit. Shopping with a nine-year-old is…read morean adventure. The store was clean, not too busy on a Tuesday night and she had fun looking at prices and styles. The big sale allowed her to get the 2 items she was debating on, so win for her! The staff members were very nice. Thank you!

I prefer to shop Old Navy online but dropped by on a Sunday late afternoon with friends. The store…read morewas clean and organized considering folks are flocking to stores to get their holiday shopping done. Staff was friendly when we had some questions. I was very pleased to find my size in the rockstar skinny jeans (6/short) so I grabbed two color washes along with Christmas jammies. Overall pleasant experience - who doesn't enjoy finding their items in stock and on sale.

I went here for some running shoes. The store is very bright with a lot of open space to walk…read morearound and try new shoes. The staff is very knowledgeable and easy to approach with all your questions. I will definitely be back for all my running shoe needs.

We came into Fleet Feet looking specifically for quality shoes for my husband while he waits for…read morespine surgery, and we did find a pair that worked for him. The quality of the shoes was excellent, which is why we chose this store in the first place. Cam helped us, and the shopping process itself was quick and straightforward. We were in and out in about 10 minutes with what we needed. The selection, however, was not as broad as I expected. They did not have the wide shoes that had been recommended, only the regular version, so that's what we ended up purchasing. The overall atmosphere also did not feel very welcoming or friendly toward us. There wasn't much interaction, warmth, or even a simple smile during our visit. If you're looking for a highly personable customer service experience, this may not be the place for that. But if your goal is to go in, get quality shoes quickly, and leave, they do accomplish that

This is one of my favorite places to shop. The stores are great,food is plentiful and there's…read moreplenty of parking. What you need to watch for is cars backing out as people cross across the parking lot. I recommend going out the far part of the parking lot rather than the entrance. That is much safer. WATCH FOR DARTING KIDS!

Arbor Trails is a great collection of stores and businesses. They have everything you need on one…read morecondensed area. From food, to shopping, to grocery stores (even a Costco), the place is a one stop shop for anything you could want. Well managed and kept in great shape as well.