What a Great Doctor. Very Professional . Im still waiting for the results of My Botox injection.read more

I am a new patient. Dr. Thompson is the ultimate professional. She knows the right questions to ask…read moreto help the patient help Dr. Thompson solve problems and treat patients.

I have been a patient of Dr Naftulin for 25 years. He is the kindest, most competent and caring…read moreurologist I have had. I've had chronic kidney stones for the last 27 years. I've had 7 lithotripsies. Love love love Dr Naftulin! And Dr Poonamallee, excellent with young children and babies.

Doctor Naftulin is very good but the office Staff are impossible. My husband tried for weeks to…read moreget a Callback just for an appointment (he's a well established patient.) We called early morning mid mornings or later in the day. No one actually answered the phone so we'd leave messages. Finally we had to drive to Folsom and go into the office to set one up!!! We know the doctors have a busy office, but this inefficiency is now being reflected in quality patient care. What good is it to have an 'excellent' doctor if you can't even get in touch with his office for an appointment?

Dr. Nelles wouldn't squeeze me in for an emergency appointment even though my bladder was cut…read moreduring hysterectomy surgery. I was experiencing debilitating pain and discomfort. Spasms and extreme overactive bladder. I called several times over a matter of weeks begging to be seen. It took 3 months for me to get in. Finally, I was going to get some sort of help or relief. I couldn't have been more wrong. Dr. Nelles completely brushed my concerns off after my exam and proceeded to refer me to a pelvic floor therapist. I saw my PCP soon after and she was speechless when I told her he didn't prescribe a medication for me. She informed me about a drug that was perfectly suited to my needs and I literally cried in relief-- it's called tolterodine (sp?) and I can now run errands without stopping to use the restroom at every store. I no longer need to lay down to ease the pain. Why didn't the so-called specialist prescribe this for me? How come he couldnt spend 5 minutes discussing medication options? I suffered needlessly for 3 months only to be turned away by the person who I believed could help me the most.

My experience with the front desk with Christine Premock, and stating in My Chart comments that…read morewere in correct. I would highly recommend empathy and compassion when listening to patients needs.

This dr was involved in my recovery from a child birth gone wrong and he went above and beyond…read moreduring every visit i had. I highly reccommend

Very satisfied with Dr Golden. One of the best urologist in Sacramento. Great bedside manners and…read morevery confident. He performed a robotic surgery to remove a large kidney cyst and I was able to go home the same day. He even saved my uncles life. I would highly recommend him. Great doctor and very caring.

Imagine experiencing the feeling of never being able to empty your bladder, having to urinate every…read more20-30 minutes, and having to wake-up out of a deep sleep 3-4 times a night in order to urinate. This describes what I was experiencing for roughly six months. This condition was causing me to be extremely irritable ( due to a lack of quality sleep) and less productive at work (frequent trips to the restroom). Due to my stubbornness, I let the condition persist until I could no longer live with the discomfort. Therefore, I made an appointment with my physician for an examination. My physician conducted a prostate test (I will spare you the details), diagnosed me with an enlarged prostate, and told me that I should reduce my water intake. In addition, she suggested that I take a medication called Flomax. This medication would suppress the symptoms, but had a myriad of side effects. After complaining that the medication was causing me to be extremely drowsy, my physician referred me to a urologist. Shortly after my conversation with my physician, I received a call from Dr. Golden's office. I scheduled my appointment, which was roughly a month and a half away (I assume that this is because he is a specialist). Leading up to the appointment I was extremely nervous and did not know what to expect. I advise anyone who may be in a similar situation to stay off of the internet at this time (WebMD almost sent me into a nervous breakdown). When I arrived (they ask that you arrive 30 minutes prior to your appointment), I was warmly greeted by Dr. Golden's assistant. Her temperament was very enthusiastic, personable, and soothed my nerves. After completing the new patient intake form, she brought me in to check my vitals and administer a urine culture. After doing the aforementioned tests, his assistant conducted an ultrasound of my bladder (to determine if I was emptying my bladder). Shortly after her departure, Dr. Golden entered the room. Although personable with a great sense of humor, he was very knowledgeable and asked the right probing questions. Dr. Golden explained to me that after providing the urine sample (which was 15 minutes prior to his arrival), there was roughly 12 ounces of urine remaining in my bladder. Therefore, it was determined that I was not fully emptying my bladder. In addition, Dr. Golden was able to narrow the diagnosis down to a condition called urethral stricture, which is a narrowing of the urethra. This is caused by an injury to the penis or scrotum, and causes a decrease in urine stream and discomfort while urinating. Afterwards, Dr. Golden's assistant directed me to a room where Dr. Golden would perform the most painful procedure that I have ever endured. Dr. Golden inserted a thin camera called a endoscope into my urethra. The camera would allow Dr. Golden to see the intricate details of my urethra. After inserting the camera, Dr. Golden pointed out that I had a significant amount of scar tissue restricting the flow of urine through my urethra. Hence why I had a weak urine flow and experienced difficulty emptying my bladder. Being that Dr. Golden's goal was to send me home with some relief, he proceeded to insert a flimsy, thin metal wire into my urethra. Dr. Golden used this instrument to clear the scar tissue blocking the areas. This extremely uncomfortable procedure lasted for roughly 20 minutes, and had me highly anticipating the moment when he and his assistant would remove the inserted devices. Shortly after the removal of the instruments, I made a bee-line for the restroom. This may sound ridiculous, but Dr. Golden and his assistant offered me one of the best Christmas gifts....the ability to urinate with no restrictions! My post-procedure urination was strong (stream) and fulfilling. I cannot put into words the discomfort that I experienced prior to this procedure; therefore, I will never take for granted the ability to urinate freely. Before sending me home, Dr. Golden and his assistant scheduled me for a Retrograde Cystography. So far, I have been sleeping through the night with less trips to the restroom and have been experiencing a healthy urine stream. Thank you Dr. Golden and your team for calming my nerves, listening to me, and providing me with some relief!

Good Dctor but HORRIBLE office staff. Calls go to voicemail, never respond!! 3 calls, 3 days no…read morereturn calls. Come on people!! WTH??

Scheduling an appointment has been a frustrating experience. After my grandpa was discharged from…read morethe hospital, I called immediately to arrange a follow-up appointment for three weeks later. The call went to voicemail, so I left my contact information and explained the need for the follow-up. No one returned my call all week. I tried again on Friday and finally got someone on the line, which seemed promising, but I was mistaken. She put me on hold and said, "You're on our list of people to call back." Another week has passed, and I still haven't heard anything, nor have they answered the phone. It's been two weeks since my initial call. I wouldn't recommend this office for patients who need follow-up care after being discharged. It's been incredibly stressful.

The best in the West Very thorough and professional…read more I've had several urologists over the years and Dr Peter makes the others look like Interns! Highly recommended

Great doctor! I am so glad that I went to his office, all of his staff members were courteous and…read moreknowledgeable. My wait time in the waiting area was minimal and once the nurse finished reviewing and entering my information Dr. Garbeff was quick to come into the treatment room. Dr. Garbeff is a down to earth likable person who made me feel that my problem would be addressed and my health was safe in his hands. I was later surprised when he called me during the weekend to review my test results, which were normal. I don't remember any other doctor in the past who called me themselves to review my test result. I am truly amazed with this doctor.

Ok, this has been going on for a long time and after YEARS of trying to deal with this incompetent…read morestaff, yes even the doctor, not being professional at all, I have to complain. I went into Nixons office in 2020 for kidney stones. Was scheduled for surgery and was told that I had to pay over $300 co-pay for the anesthesiologist prior to surgery? A stint was also inserted during the surgery. Office visit was 11/24 for post op and have the stint removed. I was told at the time that the surgery turned out to be not necessary due to the kidney stones location but would probably would have been at sometime...The skin had also grown over the stint and was painfully removed (without any medication. Ouch) Now we are done with the fun part. In 2022, I received a call from a credit agency saying that I was delinquent on a bill for $778.47 to them for the surgery. I have had Blue Cross/Blue Cross for over 30 years and have never had an issue with co-pays. I called the office and they said that they did all that they would and told me to deal with the Credit Agency. That was another issue. Not pleasant people. I refused to pay the extortion due to the fact I didn't owe it until 2024. For the sake of my credit score, I paid the ransom in full. $778.47 Fast forward to 2 weeks ago The same credit agency called me to say that I owed $365.55 due from the same procedure! 6 Years ago! Ok. Now I'm mad. Office says they changed their billing from in office to having Carson Tahoe do it. THEY HAVE NO RECORDS PRIOR TO 2023 ! BC/BS has no record of a claim for the surgery anywhere. He was/is in the group. The office is rude and unhelpful when they do answer. BC/BS says they will still pay it if the claim is sent. I cannot give this Office a passing grade on anything. From the "Doctor" to Abby, the self proclaimed "Lead" of she doesn't know what, are terrible and rude. I suggested that I could come into the office to show the information I have and we could discuss it. Abby said that would be considered a "threat" if I went there. I stated I would not come and that I didn't threaten anyone and that I was again being blackmailed, this time for $346.55, I stated that I am going to stand up for my principles and defy their incompetence, limitations and shortcomings. I wouldn't recommend them for anything. If I could give a "0", I would.

Changed to a new urologist because of his poor treatment, arrogance and demeaning attitude. Did…read morenot have my husband's best interest. Changed his report on my chart 3 times after questions about procedure. I am only giving 1 star because it won't let me post without