Been to two or three urologists before, but Dr Nixon is the first aggressive provider always a step…read moreahead of painful reoccurring UTI. Aggressive imaging, laboratory work and drug therapy. Also he has a warm and friendly personality.

Ok, this has been going on for a long time and after YEARS of trying to deal with this incompetent…read morestaff, yes even the doctor, not being professional at all, I have to complain. I went into Nixons office in 2020 for kidney stones. Was scheduled for surgery and was told that I had to pay over $300 co-pay for the anesthesiologist prior to surgery? A stint was also inserted during the surgery. Office visit was 11/24 for post op and have the stint removed. I was told at the time that the surgery turned out to be not necessary due to the kidney stones location but would probably would have been at sometime...The skin had also grown over the stint and was painfully removed (without any medication. Ouch) Now we are done with the fun part. In 2022, I received a call from a credit agency saying that I was delinquent on a bill for $778.47 to them for the surgery. I have had Blue Cross/Blue Cross for over 30 years and have never had an issue with co-pays. I called the office and they said that they did all that they would and told me to deal with the Credit Agency. That was another issue. Not pleasant people. I refused to pay the extortion due to the fact I didn't owe it until 2024. For the sake of my credit score, I paid the ransom in full. $778.47 Fast forward to 2 weeks ago The same credit agency called me to say that I owed $365.55 due from the same procedure! 6 Years ago! Ok. Now I'm mad. Office says they changed their billing from in office to having Carson Tahoe do it. THEY HAVE NO RECORDS PRIOR TO 2023 ! BC/BS has no record of a claim for the surgery anywhere. He was/is in the group. The office is rude and unhelpful when they do answer. BC/BS says they will still pay it if the claim is sent. I cannot give this Office a passing grade on anything. From the "Doctor" to Abby, the self proclaimed "Lead" of she doesn't know what, are terrible and rude. I suggested that I could come into the office to show the information I have and we could discuss it. Abby said that would be considered a "threat" if I went there. I stated I would not come and that I didn't threaten anyone and that I was again being blackmailed, this time for $346.55, I stated that I am going to stand up for my principles and defy their incompetence, limitations and shortcomings. I wouldn't recommend them for anything. If I could give a "0", I would.

This doctor who going thru a horrible life-threatening experience almost killed me..he kept…read moreprescribing antibiotics for a UTI I never had...(76 rounds to be exact)....I caught C-Diff which nearly killed me...I had a viral infection which he never figured out...this man & his inability to see the truth nearly killed me..I am still financillay & physically recovering 5 years after the fact...SHAME on you for using me & my GOLDEN insuirance...:-((((((

My husband went to Dr. Chen for a biopsy on his prostate, and within the next day and 1/2 he was…read morein ICU (intensive care unit ) for an infection in his body that was caused by the procedure!!! He was in the hospital for over five days! We will not be going back to hear the results. What I would like to do instead , is send Dr. Chen this lovely bill that we have from the ICU visit.

I am a medical doctor with 50 years experience. I am prostate cancer survivor and have prostate…read moreenlargement. I have been under his supervision for over two years. He has tried to pressure me to perform a prostate biopsy because my PSA continued to rise. Prostate enlargement will elevate PSA. PSA does not reliably diagnose cancer. My annual Prostate MRIs never have shown any return of cancer. He never discussed starting me on medication to reduce the size of the prostate and to lower the PSA. Another Urologist immediately put me on finasteride and my PSA normalized. Nowadays doctors make much more money doing biopsies than office visits. That is the business of medicine. Two friends recently had prostate biopsies at the same clinic instead of a safe prostate MRI exam. Fortunately, neither biopsy showed cancer. However, one nearly died of sepsis from the biopsy and the other has MRSA prostatitis for the rest of his life. Both complications were completely avoidable.

This is a good and amazingly well educated - check his bio - urologist if he will actually see you…read more More likely, he will push you off to a physician assistant (PA), whose education and experience pales to his, like he did to me - but same cost per visit to you with most insurance plans. Basically, every time I saw him, his attitude was, 'why are you wasting my time, you could see a PA for this'. Before I moved to Reno from a larger town, I saw multiple urologists for the same reasons I saw Dr. McCormack (kidney stones), and none of them dismissed me or urged me to see at PA instead of them. Also, in the years I saw Dr. McCormack, he never once performed a DRE. I received DREs from prior doctors at a younger age annually. And annually from my new urologist in Carson City. Check the standard of care, this may not meet it? PS - Urology Nevada is horrible and worse than Dr. McCormack, of which he is a part and presumably a decisionmaker and part of management / ownership, so he has to take responsibility for the poor service of everyone who works for or with him here. See my separate review on Yelp and see all the horrible Yelp & Google reviews written by other patients. Also, you have to fight with the front desk every time because they will auto-book you with a PA instead of with Dr. McCormack for your next appointment. YMMV if you have other issues deemed more serious than a history of kidney stones, which may possibly be what he prefers due to being more lucrative or other reasons?

I have been seeing DR. Upton for a few years. Recently I have had multiple urinary problems that…read moreresulted in Surgery. Dr. Upton was there all along the way answering my questions and concerns. His pre and post operative care made a bad experience bearable for me. He and his office staff were effecient, great communicators, and personable.

Wow I was just informed that I wasn't allowed in while my husband had a procedure. Why wouldn't…read morethey say that when we had our consultation? And the receptionist or medical assistant that put him in the room was extremely rude. Glad I just paid you people $600 to be unprofessional. As a registered nurse, I'm appalled.

Terrible experience. I was referred here by my insurance, I guess I should have checked reviews. It…read moretook a month just to get an appointment. I arrived, did the normal paperwork, paid my deductible - all good up to this point. The nurse asked me some basic health questions, but none of the usual checks. Just how tall, my weight, that's it. I'm like, ok fine. Dr. Tam walks in, says hello. He has this totally disinterested look on his face. His assistant, a young lady, sits in the corner typing notes. Dr. Tam says, so what brings you here. Honestly it's a bit awkward talking about urinary issues with a young, female assistant in the room typing away as we talk, but again it's fine. He listens with this same uninterested look. I walk through symptoms and history, ask a few questions about medications. He's like yeah whatever you think might help. He's the Dr. here mind you. After about 5 to 10 min, he says we can take a urine test if you want. Clearly didn't seem to care one way or another. Then he gets up, shakes my hand and leaves. That's it. I ask the nurse if I'm supposed to leave a urine sample, she says yes, we do that and they walk me out. No follow up, no nothing. This visit cost $300 (my insurance is an HSA plan). Huge waste of time and money. Never again.

This was the best place to receive treatment for prostate cancer. Everyone that works there was…read moreabsolutely wonderful! They help make the experience must more doable by their kindness. Would highly recommend!

Dr Suttle was extremely professional and took time to explain all of the recommended options when I…read morewas diagnosed with prostate cancer. Since caught early and a low level cancer, one choice was to actively monitor it, which at first seemed like a reasonable option. The thought of cancer inside of me weighed heavily so I changed my mind and opted for surgery. Dr Suttle answered all questions and concerns describing the procedure along with risks and side affects. It's been about six weeks since surgery and everything went smoothly with no complications! Still dealing with some minor side affects but nothing serious. I think Reno is lucky to have Dr Suttle, an excellent and experienced urologist. If you need to see a urologist for any reason I highly recommend Dr Timothy Suttle.

Very professional resolved my bladder infection. I had previously gone to Renown Urgent Care 4…read moretimes was never referred to a board certified urologist and my condition worsened

Came her back on November 15th last year for the DH…read more. I've brought him to all of his appointments. It's always very busy and the staff seem to know the routine. He will have to make a decision later on testing. Dr. Derick Glazier was the attending physician assistant and was professional.

Wait time was a bit too long, other than that they do a great job. This is my third time at this…read moreplace.

It would be great if it was possible to separate the review for the overall practice and the…read moreindividual practitioners, but it's not, so I'll do my best to explain the experience at Urology Nevada. The front office side of the practice is pretty uneven - it's a large, busy place and it can feel like a factory. Patient portal messages and voicemails can get lost in the shuffle. You chant your birthdate and name so frequently you feel like you're in prison. However... the practice has some really excellent and caring practitioners who deliver outstanding healthcare. The two with whom I have experience are Dr. Goode and Dr. Zlatev, both of whom are terrific physicians and great people. Both are very engaged and caring people who understand the need to spend enough time with their patients to make them feel comfortable and well informed about their condition and the options for treatment. Despite being there for procedures that are uncomfortable - both emotionally and physically - Drs. Goode and Zlatev do their best to make you feel at ease, respected and in good hands. Their P.A.'s and staff members are equally thoughtful and kind. Their technical competence allows me to overlook the shortcomings of the front office operation.

Improve? Close your doors! The only two things good about this place are Dr Zlatev and Dr Tam. The…read morerest of the entire operation is a joke! It takes a minimum of 10 minutes to get through to speak with anyone. After surgery care ur the absolute worst. Waited 40 minutes before I was able to get to speak with someone then told no surgery tech available. I was told a call back would be marked as urgent at 9AM. I got my urgent call back @ 1:05PM while sitting in an emergency bed at the hospital. When we were cut off the tech never even bothered to to call back. This happened last Thursday and it is now Monday @ 12:00PM. Other than the Doctors no one in this poor excuse of a medical facility cares about anything but a pay check. Waiting in a room for a doctors you can hear lots of laughter and horse play. I'm have been waiting over 30 minutes know for my appointment. If when you call if you get the chance to speak to anyone other than the operator they are extremely rude have no compassion and just want to get off of the phone. Their communication is atrocious at best! If you can find an independent urologist do so! Stay away from this joke of "medical" provider! I am so so sorry I did not do my own diligence researching this facility as it was recommended by my primary! Sad sad sad on a scale of 1 to 10 with 10 being great they are are Zero!