Not sure about the rest of you but I been getting way too many black widow spiders. Matt was at my…read moreneighbors home and decided to call him over and ask about my problem. I decided to go on a 3 month service so we can get my issue with the spider. He was very informative . On top of spraying my home he also cleaned out the spider website which was awesome. I didn't have to fight with my pole and ladder. Matt is very customer service oriented. Thank you for your services. Hope we get rid of these spiders. Creeps my daughter out.

Service of our property was extremely thorough and attended to with great detail. Highly recommend…read moreTop Notch IPM for your pest control needs.

Michael, the owner, has been in the business forever. He knows termites inside and out. His father…read moreran the business before he did. He is smart and very ethical. I HATE subterranean termites and would nuke them if I could, well not really... I know they have a place in the ecology, but I hate the ones that used my house as a buffet cafeteria. I had Franz inspect and treat and then I had all the damaged wood replaced, For the moment I am termite free but worried and vigilant. Franz does throrough inspections and good treatment. So do other companies. What separates Franz from the Terminex crowd is that they will not overtreat even if you want it and are willing to pay for it. I wanted to do annual treatment for subt. termites and Michael talked me out of it, said it was too frequent. He suggested less expensive periodic inspections and said that the treatments lasts at least 3 years and to retreat more frequently would be a waste of my money. He explained why bait traps were ineffective and had been largely abandoned as a treatment means. I was about to buy a bunch on eBay. He doesnt upsell. He told me I likely didnt need tenting, just ground treatment. If you want an honest termite company you've found it in Franz. They are a local business, not a franchise or chain. Many of the employees have worked therre over 10 years. The guy who inspected my house was VERY thorough, crawled into every nook and cranny under the house. Good thing he was thin, a heavy guy wouldnt have fit. The guys who did the treatment were employees, not subcontractors. They really look at their job as a war and they do not like losing to termites. They were very careful to apply treatment in every place that a human could reach and it took some real effort crawling under the porch. They honor their warranty too with no hassle. I found some live termites in a piece of wood next to my driveway and they are coming out for a free retreatment of that area. The house has no termite reinfestation to date and its been a year. I see there are other reviews that arent as good as mine, but one seems pissed about a few days delay in a report and the other about trampling some plants. The guys who treated my place were VERY careful about plants (but it was ground treatment not tenting). I do Franz is the best termite company in town and will stay with them as long as I own my house.

Homeowner's Video Evidence Exposes Contractor's Damage, Denial, and Harassment…read more A homeowner's ordeal with a repair company reveals troubling behavior--damage denied, intimidation caught on camera, and a lesson for others to document every step. Home repairs can be stressful enough without having to deal with unprofessional conduct. Unfortunately, my experience with this company turned what should have been a simple wall repair into an ordeal marked by property damage, gaslighting, and verbal harassment. During a wall repair at my home, the company's crew--led by a man named Franz--removed the paver grout near a drain pipe, clogged the drain by leaving it uncovered while working, and failed to reinstall it properly afterward. The result was a mess and preventable damage. When I reached out for a repair, instead of taking responsibility, the company denied causing the damage and accused me of lying. I have Ring camera footage showing the entire incident, including before-and-after visuals: the first two images show a clean, newly maintained area; the subsequent photos reveal the careless aftermath of their work. After reading other customer reviews, I discovered I wasn't alone--many homeowners have reported similar experiences of denial and deflection. My advice to others: take photos and videos of your property before any work begins. It's the only way to protect yourself if things go wrong. To make matters worse, I witnessed troubling workplace behavior. On camera, the senior worker berated and swore at his subordinate--a young helper clearly intimidated and mistreated. As someone who works in HR, I reported this incident to their HR department, hoping they would address it professionally. Instead, I believe it made things worse. Days later, four men from the company returned, not to repair the damage but seemingly to intimidate me. Their manager was dismissive, accusatory, and unprofessional. Then, I received an email from the company stating they were "unable to return in order to keep the customer safe"--a statement that felt both manipulative and subtly threatening. I was alone at home at the time; my husband was away. When he returns and sees both the damage and the recorded harassment, he'll be as shocked as I was. The project was managed by our HOA, which had obtained two quotes--one from this company and another from a more professional, courteous firm. We requested the latter, but the HOA choose Franz. It now seems clear why: this company appears to prioritize cost and HOA contracts over quality and homeowner satisfaction. Final Update: After submitting the Ring camera evidence showing their workers' harassment and denial, the company finally agreed to refund part of the cost so I could hire a professional to fix the damage. That refund, to me, is an acknowledgment of wrongdoing. Homeowners deserve better. This experience is a reminder that documentation is your best defense, and that no company--no matter how established--should be allowed to deny responsibility or mistreat customers and employees alike.

Best Care Fumigation is a subcontractor that works for the primary company I originally went…read morethrough. Once I found out the primary company wasn't actually the one doing the work, I was honestly hesitant, especially after reading some of the reviews about Best Care online. I ended up calling almost every day with questions and concerns, and every time, they took the time to talk to me and explain things. They even sent someone out for a walkthrough so I could understand what to expect. Dan, the supervisor, went above and beyond and even showed me which food items needed to be bagged and what could stay. The day of the fumigation, the crew arrived in the afternoon. I later found out they can do around 6-7 jobs in a day, which is no joke! Knowing that, I can understand how small things can sometimes get missed. But the workers themselves were very hardworking. If they noticed anything that looked off before starting, they let me know. Even with small plants, they would tell me if they weren't able to safely work around them. They really went above and beyond to make sure my home and plants were taken care of, from the moment the tent went up until the day it came down. A couple of small things were left behind, but when I contacted the office, they sent someone out right away to take care of it. They also allowed me to be there while the tarps were going up and coming down, which gave me a lot of peace of mind. Fumigation is definitely something to think twice about, especially when it's your own home. I was nervous going into it, but Best Care did a great job keeping me informed and making sure I knew what was happening every step of the way. I really appreciate the crew and everyone who took the time to answer all my questions and address my concerns. Doing 6-7 jobs a day is no joke, so I definitely give these guys props for all their hard work!

I rarely post reviews, however in this case I felt it necessary. Best Care Fumigation (BCF) was…read moresub-contracted by Planet Orange for the fumigation of our house. I did my homework on Planet Orange, however I did not review BCF (my bad) when they sent me their paperwork. My wife and I went on a short vacation during the fumigation process. Upon our return we found the following. 1) Water hose reel were used to water the homes' exterior upon tenting. In the process of rewinding to the hose reel, the hose was tangled withing both hose reels. 2) Huge volumes of used masking tape are found throughout multiple areas outside our house (horrible clean-up) on the ground, in the plants, etc. which we've been cleaning up. 3) Decorative rocks moved, spread out in the front of our home, including our yard (danger to lawn mowing equipment) 4) Lighting fixture in our backyard which are secured with in-ground stakes loosened. Unclear why, possibly used to secure the tenting, or bumped by their crew during install and removal however one was so loose it required reinstallation. 5) In fairness to (BCF) they stipulate plants next to the house be trimmed, detached or removed. Upon our return, the lattice plants in our courtyard were decimated. We felt we should have been forewarned our plants would be killed. We thought the chemicals used would damage the plants. We were left unaware the fumigation process would kill the plants, required all new plants and a new plant wall would need to be regrown. Last item. I sent multiple copies of their agreements to the email addresses provided. I finally sent the documents via a fax to ensure delivery. I received confirmation that the documents had been received. I've continued to receive emails with request to sign their Docusign documents that do not include the additional terms and conditions I'd added to the original documents provided. After reaching out to Planet Orange, they confirmed the documentation was received in complete form, they made a request to BCF to cancel any additional request. This has gone unnoticed as BCF's request continue. I receive emails every other day, with a request to sign their Docusign document.

We got a quote from them to fumigate the little buggers which included the option of tearing down…read morean attached trellis or fumigating the trellis itself. Fumigating with the trellis would kill a 30+ year old wisteria which we wanted to keep... In the end, we tore the trellis down ourselves and found no termite damage (-1 one star here since they told us there was termite damage in the trellis which led the little buggers straight to the house.) We ended up tearing down an original trellis built with amazing quality wood since they couldn't get the stuff right. In the process of trellis-tearing-down-ness, we moved a potted palm near the house corner where there was termite damage and found termites in the soil!! A and R told us it was drywall termites and we found no existence of them... yet found a nice crowd of subterranean ones... Also when they found out that we took the trellis down ourselves and gipped them of the possibility of charging us 900 bucks of labor to do it, they got rude and catty and criticized S's reciprocating saw skills. 900 bucks!? No way! Now S has an extra 700 bucks to go towards my next spa visit~!! (-1 star for not catching or checking for subterranean termites. -1 star for getting mean and rude. Customer service is important!!)

A & R were great, from beginning to end. Skip came out and did a report for us while we…read moreconsidered buying a house. It was a good and thorough report. Once we bought the place, we decided to go with them for all the work. Their estimate was good and they did not go over that price, there front office is great and emailing works wonderfully. GREAT CUSTOMER SERVICE! They finished on time, and even made sure we could get back in to our property in a timely manner convenient for us. I highly recommend them!

East to West Hands Services was professional, arrived on time, did great work at a reasonable…read moreprice. Nestor and Pat did odd jobs around my home including relaxing my kitchen and bathroom sinks. I'm extremely grateful for their work and wl be definitely using them again!!! If you need handyman services hit these guys up!! Thank you so much!!!

East to West Handyman Services are amazing! They were on time, got the jobs done in short order and…read morewere so helpful and knowledgeable. I will be requesting more services and feel happy to recommend them! Excellent job!

They did a fantastic job rebuilding the legs for my JOOLA ping pong table. The original legs had…read moreweak joints and kept breaking, and they rebuilt them using much stronger material so they're actually sturdier than the factory ones now. Honestly just really good people to work with. A lot of shops don't want to bother with small random repair jobs like this, but they took the time to help me out and never made it feel like I was wasting their time. I originally asked for 3 legs and they ended up making all 4 without changing the price. They even painted them even though I told them not to worry about it because I was trying to keep the cost down. The whole thing felt more like working with trusted friends than a business transaction. Very high trust, very personal, and you can tell they actually care about the quality of their work and helping people out. Now I'm walking around the house looking for random things that need welding and I probably should stop Really glad I found them.

We were in need of a gutter and called Nik's. Very prompt service. He reviewed the job, came out…read morewith a new gutter and replaced to our satisfaction. Reasonable price. Would definitely use this service again.

Steven and his team came out to work on a project for me…read more They were prompt, professional and very easy to work with. I would recommend them. They answered my questions and tried to provide the best solution and made me feel comfortable! Great job, I'm going to recommend them to friends who may need help.

Update: was able to get a call back and will be coming back this week to fix the mesh/screen on my…read moreroof. Will update as the progress goes. I asked to have my pigeons on my roof to be removed. Steve and his partner placed mesh to cover areas so they don't come back. I'm not sure if it was placed wrong because the pigeons went around it easily. They never left and still on my roof. Tried to contact the company the same day and many times after and I'm not able to get a hold of anyone. I tried to contact them via email and phone (unable to leave message VM full), texted and called the number they provided to BBB and It's a wrong number. They can at least call back email back or anything but they are not trying at all to communicate and they promised a guarantee for a year. It's two weeks and the pigeons are still on my roof. Steven calls back after posting this and said he will get back to me and has never got back to me. He called in the middle of the night and I think he might have been drinking or something. I told him I want a refund and he is not professional and does not keep his word or do his job like he states he does. This is his text and kept saying his busy but apparently it's what he says to everyone once he gets his money he will never return or finish the job. Do not go to this person he is a scam. I'm calling BBB to report and hopefully no one else gets scammed by him!

Noe was polite, professional, and accommodating throughout the entire process…read more He did an inspection of our crawlspace, successfully identified and sealed up the vulnerable openings in the vents, and went the extra mile to clear out old wiring and bits of construction debris in the crawlspace. He was also responsive and communicative from start to finish. If you need crawlspace maintenance or exclusion work done, Noe is your guy. Would absolutely recommend!